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Modern Day Recruitment :

You need to think Differently


              © 2012 Presence of IT – Confidential & Proprietary
The storm is clearing


  Events over the past few
                                        Innovation
  years are driving significant
  changes in business,
  resulting in new challenges            Global
  in Recruitment and Talent             Dilemmas
  Management                              Social
                                        Awareness




                              Slide 2
Agenda

    ‗We‘re doomed, I tell you. We‘re doomed! ‗
    The Recruitment Dilemma

    Read all About It!
    The News Headlines for Recruitment

    I Hate Tuesdays
    The Changing Work Environment

    Trading in the Horse for a Car
    How Recruitment systems are Evolving




3                         © 2012 Presence of IT – Confidential & Proprietary
The Great Horse Manure Crisis on 1894




                                                                                Come up
                                                                                  with a

        1    See a
            Problem                   2          Extrapolate
                                                  the trend                3     solution
                                                                                based on
                                                                                  wrong
                                                                               assumptions




4                     © 2011 Presence of IT – Confidential & Proprietary
The Great Horse Manure Crisis on 1894




    Recruitment Industry and
       Current Practices
5                              © 2011 Presence of IT – Confidential & Proprietary
Getting Recruitment right is a ‗Must‘




                                                 Boston Consulting Group 2012 : From Capability to Profitability

6                © 2012 Presence of IT – Confidential & Proprietary
Agenda

    ‗We‘re doomed, I tell you. We‘re doomed! ‗
    The Recruitment Dilemma

    Read all About It!
    The News Headlines for Recruitment

    I Hate Tuesdays
    The Changing Work Environment

    Trading in the Horse for a Car
    How Recruitments systems will Evolve




7                         © 2012 Presence of IT – Confidential & Proprietary
Recruitment Headlines and Implications
 What's changed in 25                  • Recruitment strategies require a fundament shift in approach
 years of recruitment –                • Doing the same thing and expecting different results is frustrating
 Not much!                             • Job seekers have become great „Actors‟




     A focus on Skill is a             • Recruiting based on skill is an approach that was relevant in the 80‟s
                                       • Organizations need to recruit Talented people and grow their capability
     flawed approach                   • Recruitment should be based on „Career Life cycle‟



      The Recruitment                  • Charging client 10-25% for „finding‟ a candidate is not value adding
                                       • Building a „pool of candidates‟ is a list of the “best of the worst”
      Agency is dying                  • The middleman role is in conflict with social awareness and transparency



  Recruitment Solutions                • Todays Solutions are built around „Horses‟ , not „Cars‟
  can add a lot more                   • The administrative overhead often outweighs the benefits of a system
  business value!                      • There is a need to move from reactive to proactive recruiting



                                       • People want greater control and flexibility in their lives and jobs
 I want to be in control of
                                       • Hyper specialization and the i-pro will require different attraction & retention
 my life                                 thinking



 8                            © 2012 Presence of IT – Confidential & Proprietary
Agenda

    ‗We‘re doomed, I tell you. We‘re doomed! ‗
    The Recruitment Dilemma

    Read all About It!
    The News Headlines for Recruitment

    I Hate Tuesdays
    The Changing Work Environment

    Trading in the Horse for a Car
    How Recruitments systems will Evolve




9                         © 2012 Presence of IT – Confidential & Proprietary
The rise of the I-pro & hyper specialisation
           The composition of the workforce is going through
           significant change as organisations deal with global and
           business challenges. Cost is driving new behaviours such
           as crowd sourcing and the appreciation of the independent
           professional
                       •    Increasing even in times of high unemployment
                       •    Effective workforce management approaches
                            lacking
                       •    Poor data management
                       •    Poor managerial behaviour
                       •    Management of intellectual property
                       •    Management of virtual specialist teams and non-
                            routine tasks such as innovation
                       •    Crowd sourcing popularity
                       •    Social media will have its biggest impact by
                            connecting teams in remote places
10          © 2012 Presence of IT – Confidential & Proprietary
Work Environment Challenges
                              The ‗World of Work‘ is continually changing
                              to adapt to the business environment, but
                              often to the detriment of employees
                              More and more change is being triggered
                              by People (Talent) issues
                                   The rise of the ―i-Pros‖*
                                   The concept of a workplace
                                   The nature of work patterns
                              The subtle and incremental changes on
                              people lives, caused by the work
                              environment is becoming visible
                                                                    *reference Gartner



11             © 2012 Presence of IT – Confidential & Proprietary
Some features of our work world
By 2016 – 43% of the workforce will work remotely. Productivity increases by 15%

                                                                   Most Heart Attacks happen on Monday Mornings

1 in 3 people work on week-ends, 62% check work e-mails

Staying late at work                                               Mondays…Tuesdays are the most hated work day
                           Stress !


Taking work home

Living to work
                                                                   40% of people take work home or work overtime
                                                                   •    20% of workers work > 48 hrs per week


88% of people say they have a hard time juggling work and life

                       1 in 4 people can‘t go more than 2 days without checking e-mail
                       •              People smoking marijuana perform better on IQ tests than those distracted by email & phones


12                                             © 2012 Presence of IT – Confidential & Proprietary
Changes right down to the ―CORE‖
     The balance between FTE‘s and i-pro‘s (Independent
     Professionals) is changing.
       Currently make up about ~ 20% of the workforce
       Expected to grow to 40%-60% by 2030

     i-Pros roles are becoming highly attractive
       Overall satisfaction with lifestyle at 7.3 out of 10
        •   Sense of freedom, flexibility, variety of work, shorter
            hours
        •   Wellbeing measured at 7.8 out of 10 (proud, happy,
            enthusiastic)
       Commitment to current client & perceived support from
       current client
        •   Down to 6.2 out of 10
13                           © 2012 Presence of IT – Confidential & Proprietary
The Nature of Work is Changing

                                                         Work Swarms
                                                              Traditional team work will continue
                                                              with people who are know to each
                                                              other and it will attract reward
                                                              New ad-hoc teams (swarms) will
                                                              grow in popularity. Teams that form
                                                              quickly, are agile and quickly
                                                              dissipate. The ad-hoc team will
                                                              displace structured, bureaucratic
                                                              situations
                                                              Swarms won‘t necessarily know
                                                              each other and could be colleagues
                                                              and i—pro‘s – Network tools will help
                                                              support this need to know others

      Non Routine work and ‗Work Swarming‘ will fuel the i-pro role

 14                          © 2012 Presence of IT – Confidential & Proprietary
Agenda

     ‗We‘re doomed, I tell you. We‘re doomed! ‗
     The Recruitment Dilemma

     Read all About It!
     The News Headlines for Recruitment

     I Hate Tuesdays
     The Changing Work Environment

     Trading in the Horse for a Car
     How Recruitments systems will Evolve




15                         © 2012 Presence of IT – Confidential & Proprietary
Our Current Recruitment Systems are Horses

                                          Built around transactional thinking
                                          and administration
                                          Rely of CV‘s, Referrals, Job Boards,
                                          Advert Responses as ‗inputs‘
                                          Mostly reactive – ―we have a
                                          vacancy, so lets recruit‖
                                          Success is often linked to metrics
                                          such as ‗time to recruit‘
                                          Lack any real validation capability


16             © 2012 Presence of IT – Confidential & Proprietary
But the shift is happening
      No Longer    Crowded and                    Not fully              Fundamental
       Effective    ineffective                  understood                 Shift




                                                                         X
17                  © 2012 Presence of IT – Confidential & Proprietary
Everyone is Creating an Online Presence
- this is a fundamental disruptor to the industry

     Serious Online Presence
     directly related to Skills and
     Networking

     More ‗Social‘ Presence
     related to sharing information
     and networking

     Activity based Information
     sharing

     Non controlled Scores

18                        © 2012 Presence of IT – Confidential & Proprietary
Building personal online Job databases and rankings


                                         Bidding sites
                                          – ‗EBay for
                                             people                     Gamific
                                                                         ation




                                            Connection
                                              Point




  19               © 2012 Presence of IT – Confidential & Proprietary
The Future Recruitment Tools
                                                                     Key Themes
                                              Will define predictive models around




                                 Proactive
                                                    historic data and projected
                                              organisational growth to determine
                                                            talent needs
                                              Labour needs will be communicated




                                 Automate
                                             automatically, but selectively based on
                                             the sources speciality, ranking , price,
                                                        reliability, quality
                                                  ‗Web Spiders‘ will search out
                                 Research
                                                candidates for current and future
                                               talent needs. Your online presence
                                              and networks will be key validations

20              © 2012 Presence of IT – Confidential & Proprietary
The Future Recruitment Tools
                                                                     Key Themes
                                             Employers will post employee history,




                                 Reference
                                                performance data, learning and
                                             references onto ‗personal data bases‘
                                                      for employee re-use
                                             Recruitment success measures will be




                                Measures
                                               based on forecasting accuracy,
                                              employee impact on company goals

                                             Employees will rate recruitment process,
                                Balance
                                                 experience & job alignment. This
                                             information will be part of the ‗checks &
                                                   balance‘ between EE & ER

21              © 2012 Presence of IT – Confidential & Proprietary
Our Service Portfolio




22               © 2012 Presence of IT – Confidential & Proprietary
Questions is our customer and our people are our strength.‖
   ―Our focus

                        www.presenceofit.com.au

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Next Generation Recruitment

  • 1. Modern Day Recruitment : You need to think Differently © 2012 Presence of IT – Confidential & Proprietary
  • 2. The storm is clearing Events over the past few Innovation years are driving significant changes in business, resulting in new challenges Global in Recruitment and Talent Dilemmas Management Social Awareness Slide 2
  • 3. Agenda ‗We‘re doomed, I tell you. We‘re doomed! ‗ The Recruitment Dilemma Read all About It! The News Headlines for Recruitment I Hate Tuesdays The Changing Work Environment Trading in the Horse for a Car How Recruitment systems are Evolving 3 © 2012 Presence of IT – Confidential & Proprietary
  • 4. The Great Horse Manure Crisis on 1894 Come up with a 1 See a Problem 2 Extrapolate the trend 3 solution based on wrong assumptions 4 © 2011 Presence of IT – Confidential & Proprietary
  • 5. The Great Horse Manure Crisis on 1894 Recruitment Industry and Current Practices 5 © 2011 Presence of IT – Confidential & Proprietary
  • 6. Getting Recruitment right is a ‗Must‘ Boston Consulting Group 2012 : From Capability to Profitability 6 © 2012 Presence of IT – Confidential & Proprietary
  • 7. Agenda ‗We‘re doomed, I tell you. We‘re doomed! ‗ The Recruitment Dilemma Read all About It! The News Headlines for Recruitment I Hate Tuesdays The Changing Work Environment Trading in the Horse for a Car How Recruitments systems will Evolve 7 © 2012 Presence of IT – Confidential & Proprietary
  • 8. Recruitment Headlines and Implications What's changed in 25 • Recruitment strategies require a fundament shift in approach years of recruitment – • Doing the same thing and expecting different results is frustrating Not much! • Job seekers have become great „Actors‟ A focus on Skill is a • Recruiting based on skill is an approach that was relevant in the 80‟s • Organizations need to recruit Talented people and grow their capability flawed approach • Recruitment should be based on „Career Life cycle‟ The Recruitment • Charging client 10-25% for „finding‟ a candidate is not value adding • Building a „pool of candidates‟ is a list of the “best of the worst” Agency is dying • The middleman role is in conflict with social awareness and transparency Recruitment Solutions • Todays Solutions are built around „Horses‟ , not „Cars‟ can add a lot more • The administrative overhead often outweighs the benefits of a system business value! • There is a need to move from reactive to proactive recruiting • People want greater control and flexibility in their lives and jobs I want to be in control of • Hyper specialization and the i-pro will require different attraction & retention my life thinking 8 © 2012 Presence of IT – Confidential & Proprietary
  • 9. Agenda ‗We‘re doomed, I tell you. We‘re doomed! ‗ The Recruitment Dilemma Read all About It! The News Headlines for Recruitment I Hate Tuesdays The Changing Work Environment Trading in the Horse for a Car How Recruitments systems will Evolve 9 © 2012 Presence of IT – Confidential & Proprietary
  • 10. The rise of the I-pro & hyper specialisation The composition of the workforce is going through significant change as organisations deal with global and business challenges. Cost is driving new behaviours such as crowd sourcing and the appreciation of the independent professional • Increasing even in times of high unemployment • Effective workforce management approaches lacking • Poor data management • Poor managerial behaviour • Management of intellectual property • Management of virtual specialist teams and non- routine tasks such as innovation • Crowd sourcing popularity • Social media will have its biggest impact by connecting teams in remote places 10 © 2012 Presence of IT – Confidential & Proprietary
  • 11. Work Environment Challenges The ‗World of Work‘ is continually changing to adapt to the business environment, but often to the detriment of employees More and more change is being triggered by People (Talent) issues The rise of the ―i-Pros‖* The concept of a workplace The nature of work patterns The subtle and incremental changes on people lives, caused by the work environment is becoming visible *reference Gartner 11 © 2012 Presence of IT – Confidential & Proprietary
  • 12. Some features of our work world By 2016 – 43% of the workforce will work remotely. Productivity increases by 15% Most Heart Attacks happen on Monday Mornings 1 in 3 people work on week-ends, 62% check work e-mails Staying late at work Mondays…Tuesdays are the most hated work day Stress ! Taking work home Living to work 40% of people take work home or work overtime • 20% of workers work > 48 hrs per week 88% of people say they have a hard time juggling work and life 1 in 4 people can‘t go more than 2 days without checking e-mail • People smoking marijuana perform better on IQ tests than those distracted by email & phones 12 © 2012 Presence of IT – Confidential & Proprietary
  • 13. Changes right down to the ―CORE‖ The balance between FTE‘s and i-pro‘s (Independent Professionals) is changing. Currently make up about ~ 20% of the workforce Expected to grow to 40%-60% by 2030 i-Pros roles are becoming highly attractive Overall satisfaction with lifestyle at 7.3 out of 10 • Sense of freedom, flexibility, variety of work, shorter hours • Wellbeing measured at 7.8 out of 10 (proud, happy, enthusiastic) Commitment to current client & perceived support from current client • Down to 6.2 out of 10 13 © 2012 Presence of IT – Confidential & Proprietary
  • 14. The Nature of Work is Changing Work Swarms Traditional team work will continue with people who are know to each other and it will attract reward New ad-hoc teams (swarms) will grow in popularity. Teams that form quickly, are agile and quickly dissipate. The ad-hoc team will displace structured, bureaucratic situations Swarms won‘t necessarily know each other and could be colleagues and i—pro‘s – Network tools will help support this need to know others Non Routine work and ‗Work Swarming‘ will fuel the i-pro role 14 © 2012 Presence of IT – Confidential & Proprietary
  • 15. Agenda ‗We‘re doomed, I tell you. We‘re doomed! ‗ The Recruitment Dilemma Read all About It! The News Headlines for Recruitment I Hate Tuesdays The Changing Work Environment Trading in the Horse for a Car How Recruitments systems will Evolve 15 © 2012 Presence of IT – Confidential & Proprietary
  • 16. Our Current Recruitment Systems are Horses Built around transactional thinking and administration Rely of CV‘s, Referrals, Job Boards, Advert Responses as ‗inputs‘ Mostly reactive – ―we have a vacancy, so lets recruit‖ Success is often linked to metrics such as ‗time to recruit‘ Lack any real validation capability 16 © 2012 Presence of IT – Confidential & Proprietary
  • 17. But the shift is happening No Longer Crowded and Not fully Fundamental Effective ineffective understood Shift X 17 © 2012 Presence of IT – Confidential & Proprietary
  • 18. Everyone is Creating an Online Presence - this is a fundamental disruptor to the industry Serious Online Presence directly related to Skills and Networking More ‗Social‘ Presence related to sharing information and networking Activity based Information sharing Non controlled Scores 18 © 2012 Presence of IT – Confidential & Proprietary
  • 19. Building personal online Job databases and rankings Bidding sites – ‗EBay for people Gamific ation Connection Point 19 © 2012 Presence of IT – Confidential & Proprietary
  • 20. The Future Recruitment Tools Key Themes Will define predictive models around Proactive historic data and projected organisational growth to determine talent needs Labour needs will be communicated Automate automatically, but selectively based on the sources speciality, ranking , price, reliability, quality ‗Web Spiders‘ will search out Research candidates for current and future talent needs. Your online presence and networks will be key validations 20 © 2012 Presence of IT – Confidential & Proprietary
  • 21. The Future Recruitment Tools Key Themes Employers will post employee history, Reference performance data, learning and references onto ‗personal data bases‘ for employee re-use Recruitment success measures will be Measures based on forecasting accuracy, employee impact on company goals Employees will rate recruitment process, Balance experience & job alignment. This information will be part of the ‗checks & balance‘ between EE & ER 21 © 2012 Presence of IT – Confidential & Proprietary
  • 22. Our Service Portfolio 22 © 2012 Presence of IT – Confidential & Proprietary
  • 23. Questions is our customer and our people are our strength.‖ ―Our focus www.presenceofit.com.au