The Situation Room: How Property Managers Can Prepare for an Unpredictable Future

•

0 likes•1,222 views

This document discusses how property managers can prepare for an unpredictable future. It summarizes Nat Kunes, VP of Product at AppFolio's presentation on trends property managers should be aware of in 2017. The presentation covers predictions for leasing activity in 2017, the breakdown of different property types managers oversee, recent trends in occupancy rates and rent growth, migration patterns increasing demand in urban and suburban areas, challenges around affordable housing and an aging population, and how technology like big data, machine learning and automation can help managers operate more efficiently in the future.

2017 © AppFolio, Inc. Confidential.
The Situation Room
How Property Managers Can Prepare for an Unpredictable Future
Nat Kunes, VP Product
AppFolio Inc.

2017 © AppFolio, Inc. Confidential.
Join Us Online - #AppFolioChat
facebook.com/AppFolio
Follow Us @AppFolio
Follow Us – AppFolio

2017 © AppFolio, Inc. Confidential.
• Property management and accounting
• Online rent collection (free)
• Prospect / guest card tracking
• Vacancy Marketing
• Websites
• Online applications & leases
• Resident Screening
• Mobile Inspections
… So You Run A More Successful Business
Web-Based Property Management Software
@AppFolio #AppFolioChat
AppFolio

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
2017
Predictions

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
Mixed Portfolios

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
Leasing

2017 © AppFolio, Inc. Confidential.
#iheartappfolioMobile

2017 © AppFolio, Inc. Confidential.
Poll #1
How Different Do You Expect Leasing Activity To Be in
2017?
a) Significantly Stronger
b) Slightly Stronger
c) About The Same
d) Slower

2017 © AppFolio, Inc. Confidential.
#iheartappfolio Market Update

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
122,753,277 Units

2017 © AppFolio, Inc. Confidential.
Market Split
Residential:
46,030,000 (37%)
Commercial:
50,523,277 (41%)
HOA:
26,200,000 (22%)

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
46,030,000 Residential Units

2017 © AppFolio, Inc. Confidential.
Breakdown
MFR:
18,412,000 (40%)
SFR:
23,935,600 (52%)
2-4 Units:
3,682,400 (8%)

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
50,523,277 Commercial Units

2017 © AppFolio, Inc. Confidential.
Breakdown
Office: 42%
Industrial: 25%
Retail: 33%

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
26,200,000 HOA Units

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
Existing hoa market
42%
55%

2017 © AppFolio, Inc. Confidential.
Poll #2
How Many Different Property Types (SFR, MFR, Student,
HOA, Commercial, etc) Do You Manage?
a) One
b) Two
c) Three
d) Four Or More

2017 © AppFolio, Inc. Confidential.
#iheartappfolio
Recent Trends

2017 © AppFolio, Inc. Confidential.
90.00%
91.00%
92.00%
93.00%
94.00%
95.00%
96.00%
2008 2009 2010 2011 2012 2013 2014 2015 2016
Occupancy Rates

2017 © AppFolio, Inc. Confidential.
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
2010 2011 2012 2013 2014 2015 2016
YTD Effective Rent Growth

2017 © AppFolio, Inc. Confidential.
Tax Benefits of Owning
$5,852
($3,890)
-$6,000
-$4,000
-$2,000
$0
$2,000
$4,000
$6,000
$8,000
Mortgage Interest and Property Taxes in Excess of Standard Deduction

2017 © AppFolio, Inc. Confidential.
Migration

2017 © AppFolio, Inc. Confidential.
Decline in Rural Life
6% 7% 10% 8%
21%
71%
79% 69% 77%
71%
23%
14%
21%
15%
8%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
1970 - 1980 1980 - 1990 1990 - 2000 2000 - 2010 2010 - 2015
Growth By Decade
Urban Suburb Rural

2017 © AppFolio, Inc. Confidential.
Affordability

2017 © AppFolio, Inc. Confidential.
Rent Burdens
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
16,000,000
1990 2000 2005 2010 2015 2025

2017 © AppFolio, Inc. Confidential.
Poll #3
Are you seeing an uptick in affordable housing
management in your area?
a) Yes
b) No

2017 © AppFolio, Inc. Confidential.
Aging
Population

2017 © AppFolio, Inc. Confidential.
Technology
Predictions

2017 © AppFolio, Inc. Confidential.
As technology optimizes day to day
processes and functions, successful property
management companies will differentiate
themselves with amazing service…

2017 © AppFolio, Inc. Confidential.
Big Data

2017 © AppFolio, Inc. Confidential.
Machine Learning

2017 © AppFolio, Inc. Confidential.
Automation

Did you know that 80% of new construction today is in community associations? Whether you solely manage HOAs, COAs, Co-ops, manage a mixed portfolio, or are thinking about expanding into the HOA space, there is a huge opportunity for you to expand your business. AppFolio community association expert, Justin Davis, has tips for you to get the most of the time you spend managing your associations. With the technology and tools available today, there is no reason that community association management should be a headache.

6 Steps to Better Bad Debt Recovery

AppFolio

Recovering delinquent tenant debt is a challenge for many property managers. For most, it’s not worth the extra time and money spent tracking debt down, and millions are lost every year as a result. Don’t let past tenants take advantage of your situation: you can take steps to reduce your property's delinquent tenant debt and increase your odds of successful recovery. Check out these slides to learn how you can: Implement consistent policies for your delinquent accounts Streamline and simplify debt collections with technology Move quickly to keep accounts receivables from aging Track, analyze, and tune your collection strategy

Leasing Season Survival Kit: Prep Now, Relax Later

AppFolio

Intro APM: Navigating

AppFolio

Top Market Trends Impacting Your Business - Webinar

AppFolio

Have you been keeping up on rental trends this year? Join us as we take a deep dive into the rental housing market data to look at where the market is going and how these trends differ by region. Learn what these trends mean for your business and your customers both locally and nationally. Benefits of this session: -Get an overview of your competitive landscape -Gain insights on job and rent growth trends in your area -Key demographic data to inform your marketing strategy -Discover your next great area of business opportunity

AppFolio Presentation: Rental Business Trends

AppFolio

Is your business ready for the future? The rental industry is changing fast, bringing with it opportunities for growth but not without business acclimation. This presentation will take you through 3 key factors: demographic, mobile lifestyle, and technology, and provide information on how to capitalize on these changes. As final point, rental trends are changing and it's important to adapt your business strategy to keep up with the rapid pace.

How Property Managers Can Attract and Retain Top Talent

AppFolio

Employee turnover in property management is remarkably high-- over 30%. Instead of replacing a third of your workforce every year, check out this advice to learn how you can attract committed, quality talent and keep them around. Benefits of the Session: -Learn how tech-savvy new hires can better your business -Impress today’s workforce with a dynamic online presence -Showcase what makes your team different -Hiring is an investment-- treat it like one

Collecting paper applications, manually entering data, waiting for faxed documents, all of these things contribute to longer vacancy time and wasted resources. Modern property management looks far different today than it ever has. There are better, faster, more efficient ways of running your business, and if you’re not keeping up, your competitors will! Flip through the slides to see the break down of outdated processes you should retire today, and how you can leverage technology to run a better business.

The Financial Countdown: 3 Budgeting Secrets for 2017

AppFolio

This is it--the end of 2016 is almost here. As we look at the future of property management, it’s clear that you need an accurate picture of your business’s financials and a solid plan for growth. AppFolio Project Director Stacy Holden shares a comprehensive (and guaranteed to be entertaining) session on the basics of strategic budgeting so that you can maximize your profits by knowing where to spend. learn how you can: Analyze competitive data for your area Calculate your Total Effective Rent Price your units for optimal profitability Assess and improve your accounting toolbox … and more!

Did A Renter Just Pass You By? Tips For Connecting With The Modern Customer

AppFolio

4 Ways You Could Be Winning New Property Owners Right Now

AppFolio

New property owners need more than a flashy sales pitch to trust that your company is the right fit...they need real help managing their investments. Are you providing a compelling case for why property owners should trust you? Or is your pitch just smoke and mirrors? Join Joe Sidebotham, AppFolio Manager of Sales Onboarding, for a fresh way to look at winning over new property owners. With a proven record in sales success, Joe’s expertise in providing real value to Property Managers and their clients goes uncontested. Check out this webinar to learn how you can: -Form a business case for why you are the right choice for property owners -Ask open ended questions as a way to build trust between you and your prospects -Win new property owners by helping them set and reach their business goals -Differentiate your business from the competition in your area -Customize your outreach and forge a personal connection with each new owner … and more!

AppFolio Maintenance Contact Center (Customer Webinar Slides)

AppFolio

The Economics of Change: How to Save Your Business with a Modern Mindset

AppFolio

If your property management business has been through a software transition before, you know that change isn’t easy. But if you are losing precious time and money to outdated systems that don’t work with your business, you might need to change faster than you would like. In fact, if you are hesitant to make necessary changes to your business your competitors are likely outgrowing you already. Check out these slides to learn how you can: -Set clear and measurable goals to assess your current business practices -Effectively navigate your team through significant business changes -Conquer the biggest hurdles in implementing new software systems -Motivate your team to adopt new processes -… and more!

AppFolio Webinar: Zillow’s Secrets to Understanding Renters

AppFolio

Knowing your market and understanding your ideal renter demographic is critical to your business success. Zillow’s Senior Economist, Skylar Olsen, breaks down the demographic trends that are driving growth in the single-family residence rental market, and some of the key differences between SFR renters, SFR owners, and multifamily renters. Check out the slides to get a deep understanding of your target market and how you can stand out from your competitors to attract your ideal renter.

Prepare for Leasing Season with Nat Kunes [AppFolio Webinar]

AppFolio

Rx- Your Prescription for Crafting a Better Resident Experience

AppFolio

It’s time to start Spring Cleaning – your team’s resident relation skills! Retire old buzzwords like “Customer Service,” “Building Rapport,” and “Closing the Deal.” These terms sort your current and prospective renters into boxes, but a more personal touch is the best way to make a positive impact on your customers, and your vacancy rates! In today’s digital world where online reputation and word-of-mouth references are key to a thriving business, property managers who don’t put customers first will lose out to a competitor who does. Join “The Apartment Doctor” Doug Chasick as he looks at working with a property management company from the renter’s perspective, and how you can work toward creating a resident experience that exceeds your current customers’ expectations and attracts new business daily.

2016 Mid-Year AppFolio Feature Roundup

AppFolio

An overview of exciting new features and feature enhancements released so far this year. Learn the basics to get started with these features and see how they can help your business. Topics include: AppFolio Mobile Apps Maintenance Contact Center Converting Applicants to Tenants workflow changes Sending Tenant Portal Activation Links Sharing Documents with Tenants Single Online Portal Owner & Vendor eCheck Viewing Owner Portals Bulk Tenant Charges AppFolio Premium Leads

Maximizing AppFolio Premium Leads/Marketing Features

AppFolio

Managing Associations In AppFolio (webinar slides)

AppFolio

Owner And Tenant Engagement (webinar slides)

AppFolio

They Want it Now: How Property Managers Can Deliver on High Service Expectations

AppFolio

Property managers today are facing extremely high customer service level expectations. Consider this: 80% of internet users own a smartphone, and 50% of web page views are from mobile devices – the demand for instant gratification cannot be ignored. On top of that, the next wave of renters (Gen Z) are the first to have grown up in the “on-demand” and “digital-first” world – it’s all they know, and it’s what they expect. Find out how you can utilize technology to meet these increasingly high customer service level expectations with: – Self-help options – Mobile device compatibility – Modern communication methods – Renter and tenant surveys

AppFolio and Zillow Webinar - How to Qualify Your Leads

AppFolio

Conversion Marketing Strategy

AppFolio

AppFolio Service Requests Webinar Slides

AppFolio

AppFolio Consumer Relations Team (Customer Webinar)

AppFolio

The Consumer Relations team is dedicated to helping all needs regarding AppFolio screening services and reports. For consumers we help provide copies of screening reports and answer questions about the data, and if needed, will help with disputes to ensure the most accurate reports possible. For our customers we help answer questions about screening functionality, the source data, and uses of screening reports.

AppFolio Reporting Features (Customer Webinar Slides)

AppFolio

AppFolio Owner & Tenant Portals (Customer Webinar Recap)

AppFolio

Master Your Marketing & Attract More Residents (webinar slides)

AppFolio

Market Watch 2017: What Property Managers Need to Know

AppFolio

What's hot

AppFolio Webinar: 10 Things Successful Property Managers Have Stopped Doing

AppFolio

The Financial Countdown: 3 Budgeting Secrets for 2017

AppFolio

Did A Renter Just Pass You By? Tips For Connecting With The Modern Customer

AppFolio

4 Ways You Could Be Winning New Property Owners Right Now

AppFolio

AppFolio Maintenance Contact Center (Customer Webinar Slides)

AppFolio

The Economics of Change: How to Save Your Business with a Modern Mindset

AppFolio

AppFolio Webinar: Zillow’s Secrets to Understanding Renters

AppFolio

Prepare for Leasing Season with Nat Kunes [AppFolio Webinar]

AppFolio

Rx- Your Prescription for Crafting a Better Resident Experience

AppFolio

2016 Mid-Year AppFolio Feature Roundup

AppFolio

Maximizing AppFolio Premium Leads/Marketing Features

AppFolio

Managing Associations In AppFolio (webinar slides)

AppFolio

Owner And Tenant Engagement (webinar slides)

AppFolio

They Want it Now: How Property Managers Can Deliver on High Service Expectations

AppFolio

AppFolio and Zillow Webinar - How to Qualify Your Leads

AppFolio

Conversion Marketing Strategy

AppFolio

AppFolio Service Requests Webinar Slides

AppFolio

AppFolio Consumer Relations Team (Customer Webinar)

AppFolio

AppFolio Reporting Features (Customer Webinar Slides)

AppFolio

AppFolio Owner & Tenant Portals (Customer Webinar Recap)

AppFolio

What's hot (20)

AppFolio Webinar: 10 Things Successful Property Managers Have Stopped Doing

The Financial Countdown: 3 Budgeting Secrets for 2017

Did A Renter Just Pass You By? Tips For Connecting With The Modern Customer

4 Ways You Could Be Winning New Property Owners Right Now

AppFolio Maintenance Contact Center (Customer Webinar Slides)

The Economics of Change: How to Save Your Business with a Modern Mindset

AppFolio Webinar: Zillow’s Secrets to Understanding Renters

Prepare for Leasing Season with Nat Kunes [AppFolio Webinar]

Rx- Your Prescription for Crafting a Better Resident Experience

2016 Mid-Year AppFolio Feature Roundup

Maximizing AppFolio Premium Leads/Marketing Features

Managing Associations In AppFolio (webinar slides)

Owner And Tenant Engagement (webinar slides)

They Want it Now: How Property Managers Can Deliver on High Service Expectations

AppFolio and Zillow Webinar - How to Qualify Your Leads

Conversion Marketing Strategy

AppFolio Service Requests Webinar Slides

AppFolio Consumer Relations Team (Customer Webinar)

AppFolio Reporting Features (Customer Webinar Slides)

AppFolio Owner & Tenant Portals (Customer Webinar Recap)

Viewers also liked

Master Your Marketing & Attract More Residents (webinar slides)

AppFolio

Market Watch 2017: What Property Managers Need to Know

AppFolio

Csp presentation property management power point presentation

gmssolutions

Prepare for End-of-Year Reporting & 1099s (webinar slides)

AppFolio

WOW at Every Touchpoint: Making the Emotional Connection with Your Renters

AppFolio

Think of the brands you love the most; what keeps you coming back? Chances are it’s less about their products and more about your experience--and the emotional connection--with their business as a whole. CEO of Sprout Marketing Barbara Savona gives a fresh perspective on how you can provide your renters with a service experience that will make them say “WOW!” Check out these slides to learn how you can: Take your service experience from “meh” to “Wow!” Foster an emotional connection with your renters Overcome a renter’s previous negative experiences Cultivate a culture of positivity and helpfulness … and more!

ActiveStor Performance at ScalePanasas

eBook: State of Data Backup for SMBs

Carbonite

JCBMemorial9-8-14-Owens

Kevin Owens

Viewers also liked (8)

Master Your Marketing & Attract More Residents (webinar slides)

Market Watch 2017: What Property Managers Need to Know

Csp presentation property management power point presentation

Prepare for End-of-Year Reporting & 1099s (webinar slides)

WOW at Every Touchpoint: Making the Emotional Connection with Your Renters

ActiveStor Performance at Scale

eBook: State of Data Backup for SMBs

JCBMemorial9-8-14-Owens

Similar to The Situation Room: How Property Managers Can Prepare for an Unpredictable Future

AppFolio Webinar: Another Record Year?: 2015 Mid-Year Apartment Market Predic...

AppFolio

The apartment market had a record-breaking 2014, and it hasn’t shown any signs of slowing down! Axiometrics Research Analysts Nick Fitzpatrick and Sophie Zatterstrom Gore share the drivers of this strong market and the improving forecast for the future. These two expert analysts will explain how demographics, job growth, the single-family housing market and renter preferences have created the perfect storm for growth and return. Get the analysis and information you need to navigate through the often-surprising apartment market.

Tech Tricks to Crush Leasing Season

AppFolio

Don’t just “survive” leasing season – make it your most successful yet! With the right tools and technology, you can become more efficient and effective with the energy you and your team put into your day-to-day. Sign better renters, boost retention rates, and streamline the busy-work that takes up your precious time. We’ll show you how to: - Optimize your marketing efforts - Utilize self-service options - Automate the leasing flow - Boost resident retention

5 Key Principles to Boosting Profitability

AppFolio

Digital Marketing Strategies - AppFolio/Sprout Marketing Webinar

AppFolio

From Cloud Cost Management to Financial Agility: The Journey to Success - ENT...

Amazon Web Services

Cloud is the new normal - it continues to deliver amazing new technologies and drive us to innovate our operational models. Cloud also gives us new capabilities to see the tremendous financial impact to our businesses. As you journey into the cloud, your teams will need to wield the cloud power responsibly. They will need more visibility into the financial impact of their resource usage in order to make the best decisions for today and for the longer term. Join Cloudability and HERE Technologies as we guide you through the journey to financial agility on the cloud as we have seen it play it out in hundreds of customers. You’ll walk away with the steps you need to take and the mindset your teams will need to adopt in order to achieve financial agility. Topics include: - Discovering and validating your goals (needs, requirements, responsibilities) - Analyzing and closing the gaps between your goals and your reality - Developing a new operational model that provides the financial agility and predictability - HERE Technologies case study Session Sponsored by Cloudability

Colek Bayar

Tjiputra Yapeter

Building a Voice product for fun and profit - Twilio

nico_acosta

Financial Services Forum_New York, May 17, 2017

Splunk

Splunk Financial Services Forums are designed to teach companies like yours that are turning terabytes of machine data – collected daily for high-volume activities like trading, claims processing and multi-channel banking – into valuable insights. These insights help financial services organizations improve security, reduce fraud, achieve regulatory compliance, gain deeper customer insights, obtain end-to-end visibility and much more.

Multi channel marketing 2017 across mobile, email, display and search

Roberto Gennaro

Attract & Retain Top Talent in Today’s Tech-Driven World

AppFolio

Practicing at the Top of Your Law Game

MyCase Legal Case and Practice Management Software

Practicing at the top of your law license means that you’re doing those creative things that lawyers get paid the most money for. It means you’re not getting paid to answer phone calls. You’re not getting paid to schedule appointments with clients. You’re not getting paid to get coffee for someone. You’re ARE getting paid to do the high level creative work that lawyers do: creating strategies, crafting briefs, and in some cases conducting legal research.

The New Rules of Data-Driven Property Management: How to Turn Your Real-Time...

AppFolio

Did you know that 4 out of 5 property management companies find it challenging to access the data and insights they need, according to a recent survey by AppFolio and John Burns Real Estate Consulting? With so many different systems in place, it has become difficult to obtain a single source of truth, and leaders are finding it increasingly difficult to access accurate data to make strategic decisions. But today, there’s a new way forward. In this webinar, we’ll unveil an entirely new approach to data and insights that will put you back in control of your business.

Everything You Wanted to Know About Outsourcing

MyCase Legal Case and Practice Management Software

Connect with Google: Digital Marketing Workshop 2017

Search Influence

SMB MM Educational Session_ March 2023.pdf

AppFolio

How Property Managers Can Pivot to Compete in an On-Demand Economy

AppFolio

The way companies interact with consumers has changed for good. We’re now living in an on-demand economy where customers aren’t only expecting great service, but they want outstanding experiences, and property management is no exception. With a combination of tech tools and thinking outside the box, you can stay ahead of the competition and set your business up for success now, and in the future.

EOY accounting & budgeting features in AppFolio

AppFolio

Current Expense Management Trends and T&E Spending Benchmarks

Ashley Emery

Faced with rising costs and added responsibility for the bottom line, accounting professionals today are increasingly turning to software automation to streamline processes and better control spending across a number of important functions. Chief among these are travel and entertainment (T&E) expense reporting and reimbursement. Now, a new survey of more than 600 CFOs, controllers, and accounting professionals identifies the top T&E trends and approaches to expense management for today's small, mid-sized, and enterprise businesses. Mark Brousseau, of Brousseau & Asociates, and Jennifer Steinke, of Dycom Industries, Inc., will discuss what companies are doing to overcome their T&E expense challenges, as well as how you can leverage findings from the survey to improve expense reporting at your company.

Xoxo ir presentation 8 6-15

XOGroup

Getting Your Boss Excited about Mobile Marketing

Ray Pun

Similar to The Situation Room: How Property Managers Can Prepare for an Unpredictable Future (20)

AppFolio Webinar: Another Record Year?: 2015 Mid-Year Apartment Market Predic...

Tech Tricks to Crush Leasing Season

5 Key Principles to Boosting Profitability

Digital Marketing Strategies - AppFolio/Sprout Marketing Webinar

From Cloud Cost Management to Financial Agility: The Journey to Success - ENT...

Colek Bayar

Building a Voice product for fun and profit - Twilio

Financial Services Forum_New York, May 17, 2017

Multi channel marketing 2017 across mobile, email, display and search

Attract & Retain Top Talent in Today’s Tech-Driven World

Practicing at the Top of Your Law Game

The New Rules of Data-Driven Property Management: How to Turn Your Real-Time...

Everything You Wanted to Know About Outsourcing

Connect with Google: Digital Marketing Workshop 2017

SMB MM Educational Session_ March 2023.pdf

How Property Managers Can Pivot to Compete in an On-Demand Economy

EOY accounting & budgeting features in AppFolio

Current Expense Management Trends and T&E Spending Benchmarks

Xoxo ir presentation 8 6-15

Getting Your Boss Excited about Mobile Marketing

More from AppFolio

State of the Real Estate Market Roundtable: Industry Experts Discuss Current ...

AppFolio

Between suppressed deals leading to a build-up of capital, imbalanced buyer and seller expectations, and a potential influx of forced sellers, the real estate market has faced many ups and downs in the past year. Interested in seeing how you can overcome headwinds and capitalize on emerging opportunities? Join us for an exciting panel discussion with top syndicators and fund managers who will share their candid views on the current state of the market and the tactics and tools they are using to stay ahead.

How Investors View Investment Management Companies: A Deep Dive into Real Est...

AppFolio

Ever wonder how investors feel about investment management companies? Join us for the highly anticipated third educational session of our series, where we will unveil the game-changing insights from our 2023 AppFolio Real Estate Investor Report, which surveyed over 100 investors. In this session, you’ll gain a deep understanding of how investors perceive investment management companies according to the latest data. This invaluable knowledge will empower you to identify gaps, address concerns, and proactively meet the evolving needs of your investors. Don't miss out on this opportunity to gain a competitive edge in the market. What you'll learn: - Ways investor expectations are shifting and how you can better meet their needs - What motivates investors and is important when choosing an investment management company - The types of technology investors expect their management companies to provide - How likely investors are to trust and recommend their investment manager - How your peers are responding to market changes and economic uncertainty

Investor Sentiment and Concerns: A Deep Dive into Real Estate Investor Report...

AppFolio

Shifts in the political landscape, interest rates, and economic downturns have shaped investors’ level of uncertainty around the real estate market. Are you prepared to meet their expectations? Our team at AppFolio interviewed 100+ real estate investors about their strategy, sentiments, concerns, and preferred investment strategies. In the second part of our newest series, we’ll do a deep dive into the report results and reveal insights to help you build strategies to elevate your relationships with existing investors and gain new ones. You’ll walk away with an understanding of the modern investors’ needs and how your investment management company can provide the best LP experience in the market.

Decoding AI: A primer for property management leaders

AppFolio

Understanding the Modern Investor: A Deep Dive into Real Estate Investor Repo...

AppFolio

Part 1: A Profile of Today’s Investor Your investors’ needs, values, and goals are changing in response to the market. How are you feeling about your ability to meet their expectations? Our team at AppFolio interviewed 100+ real estate investors about their strategy, sentiment, tools, and preferred investment strategies. In the first part of our new series, we’ll do a deep dive into the report results and reveal insights to help you build strategies to elevate your relationships with existing investors and gain new ones. You’ll walk away with an understanding of the modern investors’ needs and how your investment management company can provide the best LP experience in the market. Join our webinar to learn: - Top factors investors consider when evaluating assets and investment management companies - How much investors plan to spend in the near future across investment type - The average number of properties investors prefer to invest in - Whether they prefer to invest in local, national, or international properties

Unlock operational efficiency in affordable housing property management

AppFolio

Key maintenance tactics to eliminate inefficiencies and drive revenue

AppFolio

While maintenance is typically seen as an expense, new technology can turn it into a major revenue driver. In this session, you’ll discover key insights from our recent survey on the top challenges in property management and the maintenance solutions that give your team more time to focus on revenue-driving tasks. Then, you’ll get an exclusive preview of AppFolio Property Manager’s seamless maintenance experience, and see firsthand how centralized, easy-to-use, and smartly automated software reduces costs, enables data-driven decision-making, and creates a better maintenance process for everyone — residents, vendors, and owners alike.

Boost Operational Efficiency through Asset Performance

AppFolio

When your priority is operational efficiency, the first thing you should do is find ways to control costs. We hear from our clients that a lot of costs are hidden where most don’t tend to look first - your assets, your data, and your back office operations. Bottom line: the best way to drive efficiency is having a better understanding of your existing assets, and automate as much manual tasks as possible. In this session, see how you can uncover hidden costs and find points of exposure that could put your business at risk. You’ll gain a better understanding of how to unlock data insights, reduce unnecessary capital expenditures, and get an exclusive preview of our asset management solution, AppFolio Alpha™.

SMB MM ProfitCoach Session 3 July 2023

AppFolio

CORP HZN REALM Innovations June 2023

AppFolio

The third annual 2023 Property Management Industry Pulse report revealed operational efficiency is today’s most pressing property management challenge. See how you can solve for it in your business by joining our upcoming live demo spotlighting AppFolio Property Manager’s full suite of built-in AI capabilities. In this session, we uncover how our industry-leading AI solutions can help unlock new ways of working, transform your team’s productivity, elevate your business insights, and unlock extraordinary experiences for your communities.

Level Up Your Property and Investment Management Workflows

AppFolio

Manually managing accounting transactions, reporting, fundraising, billing, and property data can be a time-consuming and challenging task for your team. Enable your team to accomplish more with a single source of truth that streamlines your investment and property management workflows. When you combine AppFolio Investment Manager and AppFolio Property Manager to power your business, you can automate your quarterly processes, access full transparency from properties to investors, and provide a single source of truth for your teams.

AppFolio Investment Manager State of the Market Roundtable May 2023

AppFolio

Stories of scale: How two operators efficiently grew their businesses

AppFolio

A recent AppFolio survey uncovered that property management companies overwhelmingly see adding units to their portfolio as the greatest opportunity this year. But rapid growth can be just as dizzying as exciting. Watch this session for a panel discussion with executives from property management companies that have achieved tremendous unit expansion — and profitability. We’ll dive into the goals that they set for themselves, how they achieved such impressive growth in a sustainable way while exceeding customer and employee expectations, and the technology that enabled them to remain transparent and help fuel their rapid growth.

Attract and retain residents with new renter insights

AppFolio

New data reveals that nearly 60% of leases will expire over the next 12 months, and roughly 30% of renters are already searching for a new home. With over 1,000,000 rental units under construction — half of which will open soon — 2023 is shaping up to be a renter's market. Against this backdrop, attracting and retaining residents is vital. When almost half of renters cite “seeking a better property manager" as a reason to relocate, property management businesses must address residents’ needs. To learn how, take a deep-dive into key findings from the 2023 AppFolio Property Manager Renter Motivations Report and gain actionable insights for providing standout service that attracts and retains residents.

Stack Opiniion Webinar: March 2023

AppFolio

RES Benchmark survey webinar Jan 2023

AppFolio

Calculating and Paying Distributions: How to automate your investor payments

AppFolio

Without a streamlined, secure way to calculate and process payments, your business and investor relationships are at risk. In this short demo, our team of experts show how AppFolio Investment Management’s waterfall calculation and distribution features help general partners generate accurate and efficient investor payments, saving them 5 to 16+ hours per quarter. You’ll get an in-depth look at AppFolio Investment Management’s industry-leading waterfall tool and Investor Payments service, which has helped AppFolio customers of all waterfall structures streamline their distribution calculations and process payments electronically.

[REPLAY] CA September Webinar: Top association management features

AppFolio

Finding Great Deals in a Tough Economy

AppFolio

When the economy gets tough and deals are harder to come by, how can you ensure you don’t get left behind? Right now, successful general partners are taking advantage of the slower market. They’re doubling down on operational strategy and dramatically reducing costs in order to free up time to source quality deals. In this exclusive webinar, hear how top-performing investment managers find great deals in a tough economy.

Rethinking residential real estate: 2023 and beyond

AppFolio

The past few years have accelerated underlying trends in how people live, work, and play within the built environment. At the same time, technology has democratized access to capital and information, changing the way residents use physical space. Value is shifting away from the assets themselves toward those who understand the needs of specific end users and can use technology to deliver comprehensive, on-demand solutions. With all of these changes, there is an urgent need for operators to think differently about their properties, customers, and competition. In this webinar, Dror Poleg shares his perspectives based on two decades of experience working across four continents alongside the world’s leading real estate investors. Watch now to receive key insights on how to take advantage of emerging opportunities and transform your organization, project, venture, or career.

More from AppFolio (20)

State of the Real Estate Market Roundtable: Industry Experts Discuss Current ...

How Investors View Investment Management Companies: A Deep Dive into Real Est...

Investor Sentiment and Concerns: A Deep Dive into Real Estate Investor Report...

Decoding AI: A primer for property management leaders

Understanding the Modern Investor: A Deep Dive into Real Estate Investor Repo...

Unlock operational efficiency in affordable housing property management

Key maintenance tactics to eliminate inefficiencies and drive revenue

Boost Operational Efficiency through Asset Performance

SMB MM ProfitCoach Session 3 July 2023

CORP HZN REALM Innovations June 2023

Level Up Your Property and Investment Management Workflows

AppFolio Investment Manager State of the Market Roundtable May 2023

Stories of scale: How two operators efficiently grew their businesses

Attract and retain residents with new renter insights

Stack Opiniion Webinar: March 2023

RES Benchmark survey webinar Jan 2023

Calculating and Paying Distributions: How to automate your investor payments

[REPLAY] CA September Webinar: Top association management features

Finding Great Deals in a Tough Economy

Rethinking residential real estate: 2023 and beyond

Recently uploaded

One FNG by Group 108 Sector 142 Noida Construction Update

One FNG

Biography and career about Lixin Azarmehr

Lixin Azarmehr

Simpolo Company Profile & Corporate Logo

simpolosparkteam

Simpolo Tiles & Bathware Tile ho, toh Simpolo. Since the first steps were taken in 1977, Simpolo Ceramics has carved its niche as a consistently growing organisation with unparalleled innovation and passion rooted in simplicity. We endure gratification for every experience we offer, created to share something meaningful. It may not resonate with the majority, but that makes us a class apart. If only a handful were to understand the purpose of our existence, we would be proud to have found our believers. Rather, people with whom we can share our beliefs. VISUALIZER Design your space in your style with our very own Visualizer. Now, you can choose the tiles of your liking from our wide selection and see how they would look in a space. Select the tile from the multiple options and the visualiser will replace the surfaces in the image with the selected tiles. This way, instead of just your imagination, you can choose the tiles for your place by getting an actual picture of how they would look in a space. So, design your space the way you desire digitally and implement it in real life to get the best results! You can also share this visualiser with others to help them design their space. Committed to delighting customers with world-class ceramic products and services. Make Simpolo synonymous with the best quality and set new benchmarks of excellence for all stakeholders. Pursue best business practices with utmost integrity to make Simpolo an exciting organisation to work with, for vendors, channel partners, investors and employees alike. Gain worldwide recognition in the field of ceramic building products through Research and Innovation and bring an enhanced lifestyle within reach for every household.

Killer Referans Bahcesehir Catalog Listing Turkey

Listing Turkey

Referans Bahcesehir which is being constructed, in the center of the most regional destination as Bahçeşehir, shines out with its central location and unique landscape including social facilities such as a fitness center, sauna, sports facilities, children’s playground and recreational areas. Not only drawing attention for immediate surroundings including commercial centers and private schools but also providing the easily accessible location with closeness to Tem Highway and connection roads, ongoing construction of 3rd Bridge Connection roads and Metro Projects Bahcesehir is a rising value in the great city of Istanbul… Located at a new transportation junction in the northwest of the City… Located at such a spot that the access roads for the 3rd bridge and for the 3rd Airport will reach the region in 2016. The Marmaray and the Subway will extend all the way to Referans Bahcesehir respectively in 2018 and 2019. 465 flats and 34 stores are designed with an outstanding approach and arranged with a unique perspective offering the following options: 1 plus 1, 2 plus 1, 3 plus 1, 3.5 plus 1, 4 plus 1, and 4.5 plus 1. It is planned so as to safeguard you and your loved ones based upon a modern, technological safety approach. As you experience the joy and luxury here, you will be content and feet at ease. It is worth seeing both inside and outside with heart-warming cafes, tasty restaurants and elegant stores… And it is ready to offer a vivacious social life with a warm and cozy space design. A folding swimming pool and indoor swimming pools, playgrounds, Turkish bath, sauna… It has them all. Everything you need for your well-being and for having a pleasant time will be at your service. You simply need to align the rhythm of life with the rhythm of Referans Bahcesehir. https://listingturkey.com/property/referans-bahcesehir/

Elegant Evergreen Homes - Luxury Apartments Redefining Comfort in Yelahanka, ...

JagadishKR1

SVN Live 6.3.24 Weekly Property Broadcast

SVN International Corp.

How to Scan Tenants in NYC - You Should Know!

BelgiumManagement

Scanning tenants in NYC requires a thorough and compliant approach to ensure you find reliable renters. For a positive rental experience, consider hiring a property management service. Belgium Management LLC specializes in NYC rental property management and tenant relationship management. We prioritize tenant satisfaction, making us a trusted name in New York property management. Our dedicated team ensures tenants feel valued and supported throughout their lease.

Riverview City Loni Kalbhor Pune Brochure

kishor21012022

How to keep your Home naturally Cool and Warm

Vinra Construction

Keep Your Home Naturally Cool and Warm Out Change in Seasons Vinra Construction is a private limited company registered under the ROC. The management has an experience of over 15 years of understanding the needs and delivering apt solutions to the end users We are providing turnkey solutions in construction fields. like Construction, Interior Designing Facility Management, Plantation Management, etc.. Vinra Construction Tech Enabled Company for Eco-Friendly Home Construction Contact With Vinra for a Greener Future >>> Call us @ 888 4898 765

Avrupa Konutlari Yenimahalle - Listing Turkey

Listing Turkey

Green Homes, Islamabad Presentation .pdf

ticktoktips

Presentation to Windust Meadows HOA Board of Directors June 4, 2024: Focus o...

Joseph Lewis Aguirre

Brigade Insignia at Yelahanka Brochure.pdf

SachinChauhan191

Torun Center Residences Istanbul - Listing Turkey

Listing Turkey

THERE IS LIFE IN ITS CENTER! The most energetic spot of the city that will add utterly different pleasures to your life, with a park that will make Istanbul breathe, delighting indoor and outdoor bistros, cafes, restaurants, the brand-new Food Hall concept, where dozens of unique tastes are served together, market area, cinema, theater, fitness club, SPA and event venue... All the pleasures that will enrich your lives are awaiting you on the most beautiful side of the city, at Torun Center Residences. In Mecidiyeköy, where the heart of Istanbul beats, business, life and entertainment opportunities are located at the exact center, at Torun Center, the most beautiful side of the city. Penthouse apartments and different styles of flats from 1 + 1 to 4 + 1, from 100 to 425 square meters in a 42-story residence tower, have been designed for those who want to live in the center of magnificence. Torun Center is the redefinition of a better life with specially landscaped floor gardens, apartment options with private balconies, and automatic glass systems equipped with Trickle Ventilation that offers clean air comfort. Business and life in the same place Excellent service Torun Center has many delightful details, from a swimming pool to sunbathing and resting terrace. With 24/7 concierge services, 24/7 security, valet, technical service, closed-circuit camera system (CCTV), central heating and cooling system, it makes your life easier. Delightful details The two-story Torun Center Lounge, with its indoor and outdoor seating areas, children's playroom, private dining and TV lounge, promises unforgettable memories to you and your loved ones with its unique Istanbul view. Neighboring to the most pleasant square of Istanbul A few steps from the Torun Center Residences, you can reach the city's most modern city square and open the doors of a quality city life. Torun Center Residences brings together on the same project the long-awaited city life for Istanbul and gourmet restaurants, cafes, gym and SPA, and state-of-the-art cinema and Artı Stage, hosting the most famous plays of the season. Located at the intersection of alternative public transportation options such as the metro and Metrobus, Torun Center comes to the fore as the most accessible office for both sides of Istanbul. With a central location and rich transportation lines, Torun Center offices make life easier for employees and increase productivity.

Urbanrise Paradise on Earth - Unveiling Unprecedented Luxury in Exquisite Vil...

JagadishKR1

Immerse yourself in the epitome of luxury living at Urbanrise Paradise on Earth. These opulent 4 BHK villas, nestled off the prestigious Kanakapura Road in Bangalore, redefine elegance and sophistication. With meticulous craftsmanship, breathtaking design, and unparalleled amenities, Urbanrise Paradise on Earth offers a sanctuary where every moment is infused with luxury and serenity. Experience a life of grandeur and indulgence at this exclusive residential enclave.

2BHK-3BHK NEW FLAT FOR SALE IN TUPUDANA,RANCHI.

aashiyanastardevelop

Flat available for sale Location- Tupudana, Ranchi Savitri enclave Area- 3BHK Rate- 4000/sq.ft. Super Build Up Area-1629 sq.ft. Build-up area-1253 sq.ft. Rate- 65lakh16k(approx) Floor available- Flat available in all floor(G+12) Balcony- 2 Washroom- 2 Parking - CAR PARKING Amenities- Joggers track,temple, children's park,gym,banquet hall (5 Lakh) Possession year (Handover year)- Dec 2025 Outside View from the apartment and flat balcony is very beautiful. For more information contact AASHIYANA STAR PROPERTIES 7766900371

MC Heights-Best Construction Company in jhang

laraibfatim009

MC Heights stands as the epitome of excellence in construction within Jhang. With a commitment to unparalleled quality and innovative design, MC Heights redefines urban living in the heart of Jhang. Offering luxurious residential spaces, cutting-edge commercial complexes, and vibrant community areas, MC Heights caters to the diverse needs of modern lifestyles. Our dedication to superior craftsmanship and customer satisfaction ensures that every aspect of MC Heights exceeds expectations, making it the premier choice for those seeking unparalleled sophistication and comfort in Jhang.

Rixos Tersane Istanbul Residences Brochure_May2024_ENG.pdf

Listing Turkey

Tersane Suites Residences is a luxurious real estate project located in the heart of Istanbul, next to the beautiful Golden Horn. This unique development offers hotel concept residences with Rixos management, making it the perfect choice for both homeowners and investors. The Tersane Suites Residences offers a wide range of options, from studio apartments to spacious four-bedroom units, all designed to the highest standard. The suites are finished with high-quality materials and feature modern, open-plan living spaces, fully-equipped kitchens, and large balconies with stunning views of the city and sea. One of the standout features of Tersane Suites Residences is the Rixos management, which provides a truly exclusive and upscale living experience. Residents will have access to a range of luxury amenities, including a fitness center, spa, and indoor and outdoor swimming pools. Plus, the on-site restaurants and cafes provide a taste of the local and international cuisine. The Tersane Suites Residences also offers a great opportunity for investors, as it provides a rental guarantee program. This means that investors can enjoy a steady income stream, with the peace of mind that their property is being managed by a reputable and experienced team. The location of Tersane Suites Residences is also unbeatable, with easy access to the city’s main transportation links and within close proximity to the historic center, making it the perfect base for exploring all that Istanbul has to offer.

Omaxe Sports City Dwarka A Comprehensive Guide

omaxesportscitydwark

One20 North Vancouver Floor Plans by Three Shores Development.

VickyAulakh1

Recently uploaded (20)

One FNG by Group 108 Sector 142 Noida Construction Update

Biography and career about Lixin Azarmehr

Simpolo Company Profile & Corporate Logo

Killer Referans Bahcesehir Catalog Listing Turkey

Elegant Evergreen Homes - Luxury Apartments Redefining Comfort in Yelahanka, ...

SVN Live 6.3.24 Weekly Property Broadcast

How to Scan Tenants in NYC - You Should Know!

Riverview City Loni Kalbhor Pune Brochure

How to keep your Home naturally Cool and Warm

Avrupa Konutlari Yenimahalle - Listing Turkey

Green Homes, Islamabad Presentation .pdf

Presentation to Windust Meadows HOA Board of Directors June 4, 2024: Focus o...

Brigade Insignia at Yelahanka Brochure.pdf

Torun Center Residences Istanbul - Listing Turkey

Urbanrise Paradise on Earth - Unveiling Unprecedented Luxury in Exquisite Vil...

2BHK-3BHK NEW FLAT FOR SALE IN TUPUDANA,RANCHI.

MC Heights-Best Construction Company in jhang

Rixos Tersane Istanbul Residences Brochure_May2024_ENG.pdf

Omaxe Sports City Dwarka A Comprehensive Guide

One20 North Vancouver Floor Plans by Three Shores Development.

The Situation Room: How Property Managers Can Prepare for an Unpredictable Future

2. 2017 © AppFolio, Inc. Confidential. The Situation Room How Property Managers Can Prepare for an Unpredictable Future Nat Kunes, VP Product AppFolio Inc.

3. 2017 © AppFolio, Inc. Confidential. Join Us Online - #AppFolioChat facebook.com/AppFolio Follow Us @AppFolio Follow Us – AppFolio

4. 2017 © AppFolio, Inc. Confidential. • Property management and accounting • Online rent collection (free) • Prospect / guest card tracking • Vacancy Marketing • Websites • Online applications & leases • Resident Screening • Mobile Inspections … So You Run A More Successful Business Web-Based Property Management Software @AppFolio #AppFolioChat AppFolio

5. 2017 © AppFolio, Inc. Confidential. The Situation Room How Property Managers Can Prepare for an Unpredictable Future Nat Kunes, VP Product AppFolio Inc.

10. 2017 © AppFolio, Inc. Confidential. Poll #1 How Different Do You Expect Leasing Activity To Be in 2017? a) Significantly Stronger b) Slightly Stronger c) About The Same d) Slower

13. 2017 © AppFolio, Inc. Confidential. Market Split Residential: 46,030,000 (37%) Commercial: 50,523,277 (41%) HOA: 26,200,000 (22%)

20. 2017 © AppFolio, Inc. Confidential. Poll #2 How Many Different Property Types (SFR, MFR, Student, HOA, Commercial, etc) Do You Manage? a) One b) Two c) Three d) Four Or More

22. 2017 © AppFolio, Inc. Confidential. 90.00% 91.00% 92.00% 93.00% 94.00% 95.00% 96.00% 2008 2009 2010 2011 2012 2013 2014 2015 2016 Occupancy Rates

23. 2017 © AppFolio, Inc. Confidential. 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec 2010 2011 2012 2013 2014 2015 2016 YTD Effective Rent Growth

24. 2017 © AppFolio, Inc. Confidential. Tax Benefits of Owning $5,852 ($3,890) -$6,000 -$4,000 -$2,000 $0 $2,000 $4,000 $6,000 $8,000 Mortgage Interest and Property Taxes in Excess of Standard Deduction

27. 2017 © AppFolio, Inc. Confidential. Decline in Rural Life 6% 7% 10% 8% 21% 71% 79% 69% 77% 71% 23% 14% 21% 15% 8% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1970 - 1980 1980 - 1990 1990 - 2000 2000 - 2010 2010 - 2015 Growth By Decade Urban Suburb Rural

31. 2017 © AppFolio, Inc. Confidential. Rent Burdens 0 2,000,000 4,000,000 6,000,000 8,000,000 10,000,000 12,000,000 14,000,000 16,000,000 1990 2000 2005 2010 2015 2025

32. 2017 © AppFolio, Inc. Confidential. Poll #3 Are you seeing an uptick in affordable housing management in your area? a) Yes b) No

36. 2017 © AppFolio, Inc. Confidential. As technology optimizes day to day processes and functions, successful property management companies will differentiate themselves with amazing service…

The Situation Room: How Property Managers Can Prepare for an Unpredictable Future

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (8)

Similar to The Situation Room: How Property Managers Can Prepare for an Unpredictable Future

Similar to The Situation Room: How Property Managers Can Prepare for an Unpredictable Future (20)

More from AppFolio

More from AppFolio (20)

Recently uploaded

Recently uploaded (20)

The Situation Room: How Property Managers Can Prepare for an Unpredictable Future