How Investors View Investment Management Companies: A Deep Dive into Real Estate Investor Report Data

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Ever wonder how investors feel about investment management companies? Join us for the highly anticipated third educational session of our series, where we will unveil the game-changing insights from our 2023 AppFolio Real Estate Investor Report, which surveyed over 100 investors. In this session, you’ll gain a deep understanding of how investors perceive investment management companies according to the latest data. This invaluable knowledge will empower you to identify gaps, address concerns, and proactively meet the evolving needs of your investors. Don't miss out on this opportunity to gain a competitive edge in the market. What you'll learn: - Ways investor expectations are shifting and how you can better meet their needs - What motivates investors and is important when choosing an investment management company - The types of technology investors expect their management companies to provide - How likely investors are to trust and recommend their investment manager - How your peers are responding to market changes and economic uncertainty

Technology

1 2023 © AppFolio, Inc. Conﬁdential
How Investors View
Investment
Management
Companies:
A Deep Dive into
Real Estate Investor
Report Data
Webinar Series

2 2023 © AppFolio, Inc. Conﬁdential
Mike Sebastian
Industry Principal
AppFolio Investment Manager
Host

4 2023 © AppFolio, Inc. Conﬁdential
Shifts in the political landscape, interest
rates, and economic downturns have
shaped investors’ level of uncertainty
around the real estate market.
How do your investors really feel about
investment management companies?
Today’s Goal

5 2023 © AppFolio, Inc. Conﬁdential
New Report
● Survey of over 100 real estate investors
● Over 60 pages of data insights
● Compares data from 2023 to 2019 and 2021

6 2023 © AppFolio, Inc. Conﬁdential
● Ways investor expectations are shifting and
how you can better meet their needs
● What motivates investors and is important
when choosing an investment management
company
● How likely investors are to trust and
recommend their investment manager
● And more!
How Investors View
Investment
Management
Companies

7 2023 © AppFolio, Inc. Conﬁdential
7
How valuable
would each of
these technologies
be to you as an
investor?

8 2023 © AppFolio, Inc. Conﬁdential
8
What is the
primary reason
you invest in real
estate through an
investment
management
company?

9 2023 © AppFolio, Inc. Conﬁdential
9
When choosing a
real estate
investment
management
company to invest
with, what are
your most
important criteria?
(in rank order)

10 2023 © AppFolio, Inc. Conﬁdential
10
How many
investment
companies do
you invest with?

11 2023 © AppFolio, Inc. Conﬁdential
11
How many
investment
companies do you
invest with?
(By age and net worth)

12 2023 © AppFolio, Inc. Conﬁdential
12
When investing with a
real estate investment
management company,
how important are each
of the following?
As a current client, how
satisﬁed are you with
each?

13 2023 © AppFolio, Inc. Conﬁdential
13
How do you view
your investment
manager’s
response to
market changes
or uncertainty?

14 2023 © AppFolio, Inc. Conﬁdential
14
How likely are you
to recommend
your real estate
investment
management
company to a
friend or a
colleague?

15 2023 © AppFolio, Inc. Conﬁdential
15
How likely are you
to recommend
your real estate
investment
management
company to a
friend or a
colleague?

16 2023 © AppFolio, Inc. Conﬁdential
16
Do you trust your
investment
manager to make
decisions on your
behalf?

17 2023 © AppFolio, Inc. Conﬁdential
17
How would you
rate the level of
transparency in
your investment
management
company?

18 2023 © AppFolio, Inc. Conﬁdential
18
Does your real
estate investment
management
company oﬀer an
investor portal? If
so, how often do
you use it?

19 2023 © AppFolio, Inc. Conﬁdential
19
What are the
primary reasons
you use your
investor portal?

20 2023 © AppFolio, Inc. Conﬁdential
20
What types of
information would
you like to receive
from your
investment
management
company?

21 2023 © AppFolio, Inc. Conﬁdential
21
How do you
typically interact
with your
investment
management
company?

22 2023 © AppFolio, Inc. Conﬁdential
22
What is your
preferred method
of communication
with your
investment
manager?

23 2023 © AppFolio, Inc. Conﬁdential
Live Q&A

24 2023 © AppFolio, Inc. Conﬁdential
AppFolio
Investment
Manager

Thank you ✌
Schedule a customized product demo.

Part 1: A Profile of Today’s Investor Your investors’ needs, values, and goals are changing in response to the market. How are you feeling about your ability to meet their expectations? Our team at AppFolio interviewed 100+ real estate investors about their strategy, sentiment, tools, and preferred investment strategies. In the first part of our new series, we’ll do a deep dive into the report results and reveal insights to help you build strategies to elevate your relationships with existing investors and gain new ones. You’ll walk away with an understanding of the modern investors’ needs and how your investment management company can provide the best LP experience in the market. Join our webinar to learn: - Top factors investors consider when evaluating assets and investment management companies - How much investors plan to spend in the near future across investment type - The average number of properties investors prefer to invest in - Whether they prefer to invest in local, national, or international properties

Investor Sentiment and Concerns: A Deep Dive into Real Estate Investor Report...

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Shifts in the political landscape, interest rates, and economic downturns have shaped investors’ level of uncertainty around the real estate market. Are you prepared to meet their expectations? Our team at AppFolio interviewed 100+ real estate investors about their strategy, sentiments, concerns, and preferred investment strategies. In the second part of our newest series, we’ll do a deep dive into the report results and reveal insights to help you build strategies to elevate your relationships with existing investors and gain new ones. You’ll walk away with an understanding of the modern investors’ needs and how your investment management company can provide the best LP experience in the market.

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How Investors View Investment Management Companies: A Deep Dive into Real Estate Investor Report Data

1. 1 2023 © AppFolio, Inc. Conﬁdential How Investors View Investment Management Companies: A Deep Dive into Real Estate Investor Report Data Webinar Series

4. 4 2023 © AppFolio, Inc. Conﬁdential Shifts in the political landscape, interest rates, and economic downturns have shaped investors’ level of uncertainty around the real estate market. How do your investors really feel about investment management companies? Today’s Goal

5. 5 2023 © AppFolio, Inc. Conﬁdential New Report ● Survey of over 100 real estate investors ● Over 60 pages of data insights ● Compares data from 2023 to 2019 and 2021

6. 6 2023 © AppFolio, Inc. Conﬁdential ● Ways investor expectations are shifting and how you can better meet their needs ● What motivates investors and is important when choosing an investment management company ● How likely investors are to trust and recommend their investment manager ● And more! How Investors View Investment Management Companies

8. 8 2023 © AppFolio, Inc. Conﬁdential 8 What is the primary reason you invest in real estate through an investment management company?

9. 9 2023 © AppFolio, Inc. Conﬁdential 9 When choosing a real estate investment management company to invest with, what are your most important criteria? (in rank order)

12. 12 2023 © AppFolio, Inc. Conﬁdential 12 When investing with a real estate investment management company, how important are each of the following? As a current client, how satisﬁed are you with each?

13. 13 2023 © AppFolio, Inc. Conﬁdential 13 How do you view your investment manager’s response to market changes or uncertainty?

14. 14 2023 © AppFolio, Inc. Conﬁdential 14 How likely are you to recommend your real estate investment management company to a friend or a colleague?

15. 15 2023 © AppFolio, Inc. Conﬁdential 15 How likely are you to recommend your real estate investment management company to a friend or a colleague?

17. 17 2023 © AppFolio, Inc. Conﬁdential 17 How would you rate the level of transparency in your investment management company?

18. 18 2023 © AppFolio, Inc. Conﬁdential 18 Does your real estate investment management company oﬀer an investor portal? If so, how often do you use it?

20. 20 2023 © AppFolio, Inc. Conﬁdential 20 What types of information would you like to receive from your investment management company?

25. Thank you ✌ Schedule a customized product demo.

How Investors View Investment Management Companies: A Deep Dive into Real Estate Investor Report Data

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How Investors View Investment Management Companies: A Deep Dive into Real Estate Investor Report Data