This document discusses digital transformation in industry disruption. It defines digital transformation as the application of digital technology across all aspects of society. Digital transformation in banking refers specifically to using new digital technologies like mobile, analytics and embedded devices to improve customer experience, streamline operations and create new business models. The document notes that digital transformation promises disruption but also opportunities to reduce complexity, costs and increase access and utility for customers beyond traditional banking services. It states that most bank IT budgets go to compliance, risk and operations rather than innovation, but banks are increasingly investing in initiatives to enable innovation and new projects through approaches like innovation labs and partnerships.