The document discusses the financial justifications for businesses to implement Fusion's SD-WAN solution, emphasizing the high costs of downtime caused by internet failures. It highlights how productivity losses and unfulfilled sales orders can severely impact revenue, with specific examples illustrating the financial implications of being offline. Ultimately, the text encourages business decision-makers to consider the necessity of a reliable internet solution to maintain competitiveness in an increasingly online marketplace.

1. Can your business afford to be offline?
Financial benefits of being online justifies the cost of implementing Fusion’s award-winning solution.
As the world becomes increasingly connected, it is no longer good enough for a business to depend on single
unreliable internet connection or a manual people dependant failover plan. The risk of the business
operations being disrupted has increased through recurring network failures, equipment failures, power
failures and denial of service attacks.
Therefore, the reliance of a business on its internet connection to continue operating and generating will
inform the need for the Fusion SD-WAN solution. Operations are impacted when employees cannot access
vital online applications and systems hosted in the cloud to perform their job requirements. The financial
impact is the value of lost operational productivity and the value unfulfilled customer sales orders.
So, to build a robust business case for the Fusion SD-WAN solution, all a business needs to determine is the
impact of a connection failure. How much does down time cost the business? The single largest cost of being
down relates to employee salaries or wages. If the estimated monthly payroll is R264 00o,00 then every hour
in a 160-hour month is valued at R1650,00. In addition to the value of lost productivity, the inability to execute
on sales orders or bill for activities results in the direct loss of revenue. For example, a professional services
organisation that bills per hour could lose revenue up to R12000,00 for an hour of downtime. Similarly, a
trading company may lose thousands of rands while being offline if it is unable process orders and accept
payments causing customers to buy from competitors who are online.
Depending on the nature and size of the business, preventing the loss of one productive hour, or saving one
sale order could be the equivalent to the cost of implementing the solution. Our experience with our existing
customers is that the monthly savings in downtime is more than what the customers initially disclosed when
selecting the Fusion solution resulting a significant return on investment to business. At an office park in the
North of Johannesburg, some customers experienced 13 hours and 42 minutes of downtime from a total of
246 outages in one month. The Fusion SDWAN solution was used to measure performance of a bonded fibre
link and a fixed wireless link.

2. Even though the benefits are clear and exceed the cost of the solution, businesses try to delay implementing a
solution. However, as businesses continue to migrate their business model online, a solution that keeps
businesses 100% online, with faster cloud access, crystal clear voice and greater security against online
threats will be a necessity or must be purchased.
Presented below is the Fusion Financial and Operational Impact matrix
If the operational and financial impact is high, the business case justifies implementing the Fusion full-service
SD-WAN solution will all the features and benefits. If the operational impact is low but financial impact is
high, the business case justifies implementing the Fusion limited SD-WAN failover solution. In some
businesses the financial impact is low, where a manual people dependent solution or being offline for a few
hours is acceptable.
So, the question every business decision maker needs to answer when their internet connection fails is “Can
the business afford to be offline when competitors are online?” And how much does down time cost the
business? Fusion can help your organisation build a robust business to financially justify the implementation
of a solution to ensure the business remains 100% online. Email sales@fusionbroadband.co.za