The document compares managed IT services with the break-fix model, highlighting that managed services offer proactive maintenance for a flat fee, potentially saving businesses money. Statistics show that many firms significantly decreased their IT costs after switching to managed services. The document encourages businesses to consider outsourcing for IT support to reduce downtime and focus on their core operations.

1. MANAGED IT SERVICES
BREAK-FIX MODEL:
Responding to problems
once they arise; charging
an hourly rate for the time
taken to fix the issue.
MANAGED IT SERVICES:
Providing proactive
maintenance at a flat-fee.
The two are not created equal.
As a business owner,
you want to reduce
expenses and keep
things running
smoothly.
Managed IT Services
can actually save you
money, compared to a
break/fix model.
Often this refers to someone
you call once something
breaks (might be a business,
or the kid down the street)
BREAK/FIX:
What it Looks Like
MANAGED IT:
What it Looks Like
A team of professionals –
trained, licensed & certified
technicians – that manage
your IT round-the-clock.
46% of firms cut annual IT costs by 25% or more
13% of those firms slashed IT spending by 50% or more
50% of firms trimmed annual IT costs between 1-24%
BUSINESSES CAN
ACTUALLY SAVE
MONEY WHEN
THEY SWITCH TO
MANAGED IT
SERVICES
There are TWO TYPES
of support:
ON-SITE REMOTE
!
$
$
$$
$$$
Break-Fix might be tempting, but
Managed IT Services is better
for solving IT problems
MANAGED IT SERVICES
Businesses often need help with IT,
but aren’t ready to hire a dedicated
IT person, or the IT person they have
on staff needs some extra hands.
So, they look to outsourcing.
“Help!”
MANAGED IT SERVICES CAN INCLUDE:
• A team of IT experts dedicated to
monitoring your technology
• 24x7 management & support
• Decreased downtime
• Access to a round-the-clock Help Desk
For 1 flat & predictable monthly fee
Managed IT Services can take the hassle out
of technology, while saving you money and
allowing you to again put the focus back on
running your business. If you find yourself in
need of helping hands when it comes to
business IT, the best thing you can do for
your business is look to Managed IT
Services, instead of throwing money out the
window with the old break/fix model. http://www.comptia.org
http://mspanswers.com
http://www.roinc.com
CONTACT US:
• Website: www.roinc.com
• Phone: (503) 640-5100
• Email: info@roinc.com
2
This infographic is brought
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AS A RESULT OF SWITCHING FROM BREAK-FIX TO MANAGED SERVICES: