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Sudip Samaddar

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Outbound marketing
Why do you need Call Center Performance Management Software?
How to implement persistent follow ups
What are the components of persistent follow up
Why i am approaching you
How to create a Lead Engagement Strategy?
How to integrate the voice technology with my CRM?
Some sample crm reports
Trendy reports
Universus reports
Definitive guide to cadence
Motivating the BPO reps
Exposed! a top secret to performance management
Presentation 15
Some insightful reports