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Small companies have concerns about operations, finance, and customer service that make it difficult to level the playing field with larger companies. These concerns include minimizing costs, a lack of load visibility, and not having enough dispatchers. Hosted solutions, software as a service, and relying on technology can help by automating dispatch calls, providing mobile apps for location tracking and document capture, and giving an intelligent freight tracker to improve load visibility for both drivers and shippers.

Small Company Concerns Leveling The Plain Field

Operations, Finance & Customer Service Concerns Pains Solutions Hosted Solutions Software as a Service Minimize capital investment Limit software purchases Join services that can grow as you do Refrain from growing in staff numbers Rely on Technology ,[object Object]

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud. Freshservice offers a plug and play ITIL solution for organisations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.

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