87% of the terms sales and marketing teams use to describe each other are negative. Not only does that make for a negative work experience, it means you miss out on significant revenue growth. Learn how to align your marketing and sales departments by goal and by persona - get on the same team!
This presentation is part of HubSpot's complimentary Inbound Certification. Get started at: http://academy.hubspot.com/certification
This is from a breakout session presentation that I'm running at a conference. It's about using sales analytics to identify areas where sales managers can get the greatest lift from their team. Then I offer basic yet effective models for training, conducting check-ins and coaching to close performance gaps and realize get the most dramatic improvements in their sales team's performance.
10 Easy Productive Things to Do to Increase CreativityBusiness Glory
When it comes to creativity, everything is about productivity and efficiency. Your productivity will affect how much money you will be able to make at the end of the month.
We have mapped out the 7 elements of smart strategic thinking, as a way to guide and challenge you to think strategically. Challenge yourself to take your brand strategy and see how it lines up to our 7 elements of smart strategic thinking. Do you have a vision, are you focused enough, are you taking advantage of some opportunity? You can have this on the brand overall, or any project that you are working on. We will show you how the model works, then provide examples drawn out using Apple, Starbucks and Special K.
This is from a breakout session presentation that I'm running at a conference. It's about using sales analytics to identify areas where sales managers can get the greatest lift from their team. Then I offer basic yet effective models for training, conducting check-ins and coaching to close performance gaps and realize get the most dramatic improvements in their sales team's performance.
10 Easy Productive Things to Do to Increase CreativityBusiness Glory
When it comes to creativity, everything is about productivity and efficiency. Your productivity will affect how much money you will be able to make at the end of the month.
We have mapped out the 7 elements of smart strategic thinking, as a way to guide and challenge you to think strategically. Challenge yourself to take your brand strategy and see how it lines up to our 7 elements of smart strategic thinking. Do you have a vision, are you focused enough, are you taking advantage of some opportunity? You can have this on the brand overall, or any project that you are working on. We will show you how the model works, then provide examples drawn out using Apple, Starbucks and Special K.
B2B, or business to business companies, are unique entities that require a well-thought-out and creative marketing plan, tailored for their own target audience, from acquiring them by awesome content, Ace-ing the deal with the Sales team's help.
When you initially think about B2B marketing strategies, your mind might go straight to direct and outbound techniques—messaging sent straight to prospective clients that you’ve identified. While that can work, it’s not always the best way to bring in new clients, this checklist would help viewers prepare to launch the best in class campaigns.
Let’s take a look at B2B digital marketing strategies you can utilize in 2022 to increase your business exposure and numbers.
Uncover the differences between Marketing and Business Development for professional services firms in this informative presentation. Noted CRM expert, Chris Fritsch, helps you discover myths and truths as well as best practices for getting results from your business development efforts.
We outline the 20 core skills and 20 behaviors that are needed for successful Marketing team.
As the leader of a marketing team, you have to realize you are only as good as your people on the team. The only way your team will get better is if you identify the gaps on your team, then give your people the feedback on the gaps they need to close, and then build personal development plans for how to close those gaps. We look at people development in three different ways: skills, behaviors and experiences. We will showcase five major skill areas that includes the ability to: 1) analyze brand performance 2) think strategically 3) define the brand positioning 4) create brand plans and 5) how to inspire, challenge and make decisions on creative brand execution. We will then outline five major leader behaviors that includes: 1) accountable to results 2) team leadership 3) broad influence 4) authentic style and 5) inspiring leadership on execution. To help with the development of your people, you can use the Skills and Leadership Assessment tools to determine where your team sits today.
Use this Marketing Communications Framework to define the activities required to successfully create, plan and execute a marketing communications plan.
Getting Started with Content Strategy | General AssemblyMelanie Seibert
I taught this introductory Content Strategy course at General Assembly in 2015-2016. It focuses on what makes content usable, and how to incorporate Content Strategy into all phases of a User Experience Design process.
Want to learn more about Content Strategy? Sign up for my free email course on Becoming a Content Strategist: http://prosekiln.com/courses/become-a-content-strategist/.
Presentation I have done in a Sloan software class on sales, sales management, and sales strategy. Particularly applicable to companies doing b2b selling.
Anyone who does not include “profit” in their definition of brand likely has never run a brand before. To me, a product is the basic commodity you sell but a brand creates a bond, with the intention of achieving a power and profit beyond what the product alone could achieve. The only reason you would ever add more investment to create a brand is because you believe you can get more back from that investment than just selling the product. If you wish to succeed in Brand Management, you have to understand brand finance. After all, you are running a business. If you started your brand to fulfill a personal passion or promise, I will tell you that a profitable brand will allow you to fulfill a lot more promises. If you just like the activity of Marketing, then you should become a subject matter expert, not in charge of a branded business.
How to write your first influencer marketing strategy presentation.Webfluential Global
Every brand in the world should have an Influencer Marketing element to their overall marketing strategy. The next six (6) chapters will walk you through the detail of how to build your first Influencer Marketing strategy from scratch.
Aviva Walsh's demonstration revolved around Inbound Sales and how to implement it in your business. Watch her presentation to learn more about Inbound Sales and the alignment of Sales and Marketing.
B2B, or business to business companies, are unique entities that require a well-thought-out and creative marketing plan, tailored for their own target audience, from acquiring them by awesome content, Ace-ing the deal with the Sales team's help.
When you initially think about B2B marketing strategies, your mind might go straight to direct and outbound techniques—messaging sent straight to prospective clients that you’ve identified. While that can work, it’s not always the best way to bring in new clients, this checklist would help viewers prepare to launch the best in class campaigns.
Let’s take a look at B2B digital marketing strategies you can utilize in 2022 to increase your business exposure and numbers.
Uncover the differences between Marketing and Business Development for professional services firms in this informative presentation. Noted CRM expert, Chris Fritsch, helps you discover myths and truths as well as best practices for getting results from your business development efforts.
We outline the 20 core skills and 20 behaviors that are needed for successful Marketing team.
As the leader of a marketing team, you have to realize you are only as good as your people on the team. The only way your team will get better is if you identify the gaps on your team, then give your people the feedback on the gaps they need to close, and then build personal development plans for how to close those gaps. We look at people development in three different ways: skills, behaviors and experiences. We will showcase five major skill areas that includes the ability to: 1) analyze brand performance 2) think strategically 3) define the brand positioning 4) create brand plans and 5) how to inspire, challenge and make decisions on creative brand execution. We will then outline five major leader behaviors that includes: 1) accountable to results 2) team leadership 3) broad influence 4) authentic style and 5) inspiring leadership on execution. To help with the development of your people, you can use the Skills and Leadership Assessment tools to determine where your team sits today.
Use this Marketing Communications Framework to define the activities required to successfully create, plan and execute a marketing communications plan.
Getting Started with Content Strategy | General AssemblyMelanie Seibert
I taught this introductory Content Strategy course at General Assembly in 2015-2016. It focuses on what makes content usable, and how to incorporate Content Strategy into all phases of a User Experience Design process.
Want to learn more about Content Strategy? Sign up for my free email course on Becoming a Content Strategist: http://prosekiln.com/courses/become-a-content-strategist/.
Presentation I have done in a Sloan software class on sales, sales management, and sales strategy. Particularly applicable to companies doing b2b selling.
Anyone who does not include “profit” in their definition of brand likely has never run a brand before. To me, a product is the basic commodity you sell but a brand creates a bond, with the intention of achieving a power and profit beyond what the product alone could achieve. The only reason you would ever add more investment to create a brand is because you believe you can get more back from that investment than just selling the product. If you wish to succeed in Brand Management, you have to understand brand finance. After all, you are running a business. If you started your brand to fulfill a personal passion or promise, I will tell you that a profitable brand will allow you to fulfill a lot more promises. If you just like the activity of Marketing, then you should become a subject matter expert, not in charge of a branded business.
How to write your first influencer marketing strategy presentation.Webfluential Global
Every brand in the world should have an Influencer Marketing element to their overall marketing strategy. The next six (6) chapters will walk you through the detail of how to build your first Influencer Marketing strategy from scratch.
Aviva Walsh's demonstration revolved around Inbound Sales and how to implement it in your business. Watch her presentation to learn more about Inbound Sales and the alignment of Sales and Marketing.
Giáo trình hướng dẫn của Hubspot.
Phối hợp công việc giữa Marketing và Sales.
Phải làm gì để công việc của 2 bộ phận đều phát triển.
Cung cấp bởi 1ketoan.com
What marketing automation reports should you be sharing with management engage digital
Management want to see reports around results. Discover the types of reports available with marketing automation platforms, plus some additional recommendations.
The Definitive Guide to Lead Generation WorkbookMarketo
Get some fresh ideas for your lead generation plan! This fun, interactive workbook, helps marketers develop their lead generation strategies through templates, fill-in-the-blanks, group exercises, word searches, checklists, and more.
Can Sales and Marketing ever get along?
Often thought to be arch-enemies who don't understand each other, there are actually great benefits to having these two functions aligned with each other.
How do you get these two functions to work in harmony? Find out more in this presentation
Michael Farrington - Staying Relevant in MarketingAMASanDiego
Our objective as marketers hasn’t changed despite the world changing around us. We remain in the business of changing human behavior — helping customers choose our companies, our products, and our brands (and NOT our competitors). The challenge? Our customers are engaging us later and later in the sales process, our customers know MORE about us than we know about our customers, and our marketing mix continues to get more and more complex. As marketing leaders, we will quickly become irrelevant if we don’t act now and understand how our customers are making decisions, why they’ve made those decisions, and where to place our limited marketing investments. Mike will share how he’s driving this shift within a $1 billion publicly-traded, medical technology company, including the process, tools, and insights to make that change happen at your organization.
The purpose of this deck is two-fold:
1. provide key insights on how to build a highly effective and predictable demand gen engine
2. provide a template for a monthly demand gen dashboard that tracks the value/ROI of your actions
There are numerous other key metrics that are essential for marketing to track but are not represented in this template such as customer experience [NPS, CSAT, etc.], brand recognition & affinity, website analytics, email analytics, PR share of voice, ad campaign effectiveness, and so on and so on.
Additionally, this dashboard is not intended to replace a full sales pipeline dashboard but rather to provide insights on how marketing is contributing to sales effectiveness and revenue.
This presentation covers the key trends that will impact B2B sales and marketing in 2015 and beyond. Key trends include a focus on sales metrics, social media, sales and marketing alignment, buyers funnel and importance of prompt lead follow-up.
Growth Marketing: Secrets for Fueling Bottom-Line RevenueLotus Growth
Growth marketing is the practice of using data and agility to drive revenue.
This prescriptive guide solves the most pressing growth challenges with proven B2B marketing and demand generation strategies. With it, you will connect the dots from current reality to future company vision.
We give you the direction and context to optimize the marketing and sales funnel, and explain how to make incremental changes to uncover areas where your company is losing money. Next, we explore the strategies to scale programs that are producing the most leads in target and impacting bottom-line revenue.
How do you measure up? A crowd-sourced, cross-pollinated discussion on evalua...ProductCamp Boston
As a product marketer how do you evaluate if you’re being effective? If you’re in marcomms, product management, sales or the CEO how do you evaluate if the role is being effective and properly supported?
Is product marketing judged on volume output such as leads, events, webpages or trainings produced? Are you being driven by “optics and politics” and “the way things are done here “or jumping on the latest trends and content tactics du jour.
How do you determine if your priorities are in the right place? If you are over or understaffed, if there are bottlenecks or organizational issues that inhibit effectiveness. Is your measure of success different at different stages of product/company development? Does product marketing in a start-up or for a new product get measured in the same way as a more mature one?
Are there common metrics regardless of company size or product maturity?
We’ll propose some straw man metrics and then organize the chaos that will likely ensue. So come ready to participate!
Your Go-To-Market is Killing Your Business, and You Don't Even Know ItHubSpot
Modern customers expect that it will be easy to learn about your product and buy it, but most of our go-to-markets do the opposite. We ask people to fill out long forms, we build complex qualification rules, we make it tough for prospects to talk to someone right now. In short, we put up barriers that solve for our companies instead of solving for our customers.
At HubSpot, we’re mid-way through transforming our go-to-market to be customer centric. Learn what’s worked for us, what hasn’t, and what we’re building.
---
Jon is VP of Marketing at HubSpot, helping to transform how companies market and sell. Prior to this, Jon led Marketing at Trunk Club, the personalized shopping service for men and women, and was the Head of Marketing for Klout, the social media influence measurement company. Jon has a background in improvised comedy and earned his MBA from the Harvard Business School.
This is Jon Dick's #INBOUND18 presentation.
Here's the hard truth about marketing: your customers are better at it than you. Over the past decade, marketers perfected content creation, but as a result, things got a lot more competitive for businesses and a lot more crowded for buyers. So while creating content is still your best and cheapest strategy, it should no longer be your only strategy. That's where your customers come in. Learn more.
According to a recent report from Ernst & Young GmbH, both the number of funding rounds for startups in Germany and the overall value of those rounds hit record levels in the first six months of 2017. That tracks with what we’ve found in HubSpot research as well. We recently commissioned a survey of consumers living and/or working in the Berlin metro area, and found that the tech scene there is evolving quickly – 95 percent of Berliners see the number of technology jobs in the city growing, and 90 percent say Berlin also offers access to the technology and digital talent needed to grow a tech company. With Berlin offering the highest post-grad monthly salary for the European tech sector (3,112 euros per month, on average), it’s no surprise that the city has become a hub for fast-growing tech companies. And as of today, HubSpot is the latest to call the city home.
15 Stats Every Marketing Leader Needs to KnowHubSpot
Benchmark your company's performance against stats from hundreds of other marketers around email performance, cost per lead, popular marketing tactics, revenue attainment, and more. All stats are taken from our 2017 Demand Generation Benchmarks Report: http://hubs.ly/H08nwvl0
Inbound Recruiting: Hire Top Talent By Thinking Like a MarketerHubSpot
The world of recruiting has changed. Now, employers need to take an inbound approach to how they attract and engage with job seekers by using personalized marketing strategies.
What's a Growth Stack? And why you should build one. HubSpot
It starts with a single problem. It always does. Maybe you need a few more leads to hit your number this month. Maybe you finally outgrew a system of spreadsheets. Maybe your boss challenged you to get more accurate with your reporting. So, you signed up for a piece of software to help you solve the problem and un-officially started building out your tech stack. Without a strategic approach, adding tool after tool can lead you down a dangerous path. Get more strategic about your software and don't just build any old stack, build a Growth Stack.
The lack of visible female role models is pervasive in the tech industry, particularly on Wikipedia, where just under 17% of Wikipedia biographies were on women. That's why HubSpot wrote fourteen Wikipedia entries for remarkable women in tech to help inspire young women to reach positions at the highest levels of STEM.
Buyers no longer use voicemails and emails from strangers to learn about products. This information is online, whenever buyers are interested. This SlideShare presentation show sellers how to connect in a meaningful way by starting conversations around the buyer’s plans, goals and challenges.
This presentation is one class in HubSpot Academy's free sales training course. You can enroll here: http://certification.hubspot.com/inbound-sales-certification
Class 1: Email Marketing Certification course: Email Marketing and Your BusinessHubSpot
*From HubSpot Academy*
Over the past few decades, people have radically changed the way they live, work and buy. This class will give you an overview of an adaptive, inbound approach to sending emails that provide value and drive growth for your business. It will also teach you about the four big themes of a modern email marketing program: segmentation, personalization, mobile, and optimization.
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...HubSpot
HubSpot Research shares new data on why people use ad blockers and what marketers and advertisers need to do to keep people from blocking out ads completely. Hint: it's stop using interruptive and annoying ads.
3 Proven Sales Email Templates Used by Successful CompaniesHubSpot
76% of emails never get opened. That makes life for salespeople very difficult. So we've partnered up with Breakthrough Email to bring you email templates that are proven to engage prospects and close more deals. Start using them today and grow your revenue.
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...HubSpot
Sales is a difficult world to be in because buyers aren't putting up with salespeople anymore. Instead of helping and building relationships, sales reps are still focused on closing prospects - even when they aren't ready to buy! So buyers ignore them. Because of that, even great sales reps would be lucky to get on the phone with someone.
While buyers have evolved and become more sophisticated, sales reps and training programs have been slow to adapt to that change.
Learn actionable modern prospecting techniques you can apply immediately from two best selling authors and sales experts: Max Altschuler CEO of Sales Hacker, and Mark Roberge CRO of HubSpot.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
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3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
3. AGENDA
1. What is Smarketing and why it is critical
2. Smarketing = alignment
3. 5 steps to integrate Smarketing into your organization
4. Key takeaways and resources
12. Get on the
same team.
Align both sales and
marketing around the same
goals and personas.
13. • Having the same or related goals
• (e.g. Marketing Pipeline = Sales Quota)
• Visibility into each other’s goals and progress
• Compensation based on each other’s goals
ALIGNMENT AROUND GOALS
15. • Communicate persona details across the company
• Educate each other about new persona details
• Specialize teams around particular personas
ALIGNMENT AROUND PERSONAS
17. FIVE STEPS TO INTEGRATE
SMARKETING INTO
YOUR ORGANIZATION.3
18. 5 STEPS TO INTEGRATE SMARKETING
1 Speak the same language
2 Set up closed-loop reporting
3 Implement a Service Level Agreement
4 Maintain open communication
5 Rely on data
19. 5 STEPS TO INTEGRATE SMARKETING
1 Speak the same language
2 Set up closed-loop reporting
3 Implement a Service Level Agreement
4 Maintain open communication
5 Rely on data
27. What is a
sales-ready lead?
FIT
INTEREST
A great fit lead with high level
of interest.
28. What is a
sales-ready lead?
FIT
INTEREST
Avoid
A great fit lead with high level
of interest.
29. What is a
sales-ready lead?
FIT
INTEREST
Stimulate
Interest
Avoid
A great fit lead with high level
of interest.
30. What is a
sales-ready lead?
FIT
INTEREST
Stimulate
Interest
Avoid
Take
Orders
A great fit lead with high level
of interest.
31. What is a
sales-ready lead?
FIT
INTEREST
Stimulate
Interest
Follow-up
Quickly
Avoid
Take
Orders
A great fit lead with high level
of interest.
32. What is a
sales-ready lead?
FIT
INTEREST
Stimulate
Interest
Follow-up
Quickly
Avoid
Take
Orders
A great fit lead with high level
of interest.
33. EXAMPLES OF SALES-READY LEADS
• Contact who downloaded an ebook on lead gen, company
is 200-1,000 employees and in North America.
• A contact at a company in the US who filled out the form to
request a sales demo or started a trial.
• A contact at a company whose role makes him/her a
decision maker, e.g. a VP or Director.
36. • Stages of the sales & marketing funnel
• What is a sales-ready lead
• The handoff process from Marketing to Sales
• Buyer personas
WHAT HAVE YOU DEFINED?
37. 5 STEPS TO INTEGRATE SMARKETING
1 Speak the same language
2 Set up closed-loop reporting
3 Implement a Service Level Agreement
4 Maintain open communication
5 Rely on data
38. Do you send leads to Sales and never hear if they were good?
Do you send leads to Sales with the basic contact information
without intelligence about what content those leads consumed?
Are you unsure of the impact your marketing efforts have
on revenue?
ARE YOU MISSING CLOSED-LOOP REPORTING?
Do you end up creating and trying to manage duplicate leads?
40. CLOSED-LOOP REPORTING
ALLOWS YOU TO
pass more intel to and get feedback from Sales.
• Benefits for Marketing
• Get up to date contact info and status updates
• Learn which marketing programs are working and which aren’t
• Increase Marketing ROI
• Benefits for Sales
• De-duplicate leads
• Help prioritize leads
• Help make warmer calls
• Increase close rate and Sales ROI
41.
42. CUSTOMERS BY MARKETING SOURCE
Measure how each marketing effort performs through the funnel over time:
visits, leads, customers, as well as funnel conversion rates from stage to stage.
44. CLOSED-LOOP LEAD INTELLIGENCE
Follow the interactions and conversion path of a particular contact, from the
content they download, the emails they click, and other changes.
45. CLOSED LOOP CRM INTEGRATION
Share interaction highlights with your sales team, make it easy for them to
leverage lead intelligence, and get data on if leads convert to customers.
46. CLOSED-LOOP LEAD ALERTS
Send automatic updates to your sales team when their leads revisit the website
or take other key actions, to make sure to follow up at the best time.
paula@company.com
47. 5 STEPS TO INTEGRATE SMARKETING
1 Speak the same language
2 Set up closed-loop reporting
3 Implement a Service Level Agreement
4 Maintain open communication
5 Rely on data
48. DEFINITION OF A
SERVICE LEVEL AGREEMENT
A Sales-Marketing SLA defines what each team commits to accomplishing in
order to support the other.
50. MARKETING à SALES
Number and quality of leads required
to hit company revenue goals.
Speed and depth of lead follow-up
that makes economic sense.
SALES à MARKETING
SLAs GO BOTH WAYS.
51. CALCULATING THE SLA
How many leads of a certain quality does a sales rep
need to make quota?
• Quota (revenue) / avg. revenue per customer = # customers needed
• Customers / avg. lead to customer close % = # leads needed
• May vary by type (quality) of lead
MARKETING à SALES
52. How many call/email attempts to engage should a
sales rep make to every lead to not waste leads?
With X leads and Y hours/month, how many follow-up attempts should a
sales rep be able to complete per lead?
SALES à MARKETING
CALCULATING THE SLA
53. • Marketing will deliver 100 leads per sales representative, per month.
• Sales will make 1 attempt to engage in 4 business hours, with 5 attempts in 14
days.
EXAMPLE SLAs
55. 5 STEPS TO INTEGRATE SMARKETING
1 Speak the same language
2 Set up closed-loop reporting
3 Implement a Service Level Agreement
4 Maintain open communication
5 Rely on data
62. 5 STEPS TO INTEGRATE SMARKETING
1 Speak the same language
2 Set up closed-loop reporting
3 Implement a Service Level Agreement
4 Maintain open communication
5 Rely on data
63. Frequent Public Transparent
USE DASHBOARDS
Create and share a common dashboard with the reports aligned with the teams’
goals. Check the dashboard daily and encourage individuals to fix problems.
66. TRACK LEADS BY SOURCE
Set goals per source and measure progress for each of your efforts.
67. TRACK LEADS BY CAMPAIGN
Analyze the results for each campaign – which efforts successfully drive traffic,
leads, and customers.
68. TRACK THE VOLUME OF MQLs
Measure how many MQLs – and which types – are generated.
69. MONTHLY MARKETING REPORT
Do a full analysis on a monthly basis to dig into all the important metrics and
evaluate why Marketing did or did not hit targets. Share it across the company.
70. SALES BY DAY DASHBOARD
Measure progress towards the sales goal and compare against previous month.
78. 5 STEPS TO INTEGRATE SMARKETING
1 Speak the Same Language
2 Set Up Closed-Loop Reporting
3 Implement a Service Level Agreement
4 Maintain Open Communication
5 Rely on Data
KEY TAKEAWAYS
79. 1 How to calculate an SLA [blog post]
2 Sales & marketing metrics [blog post]
3 Intro to closed-loop reporting [eBook]
4 Calculate smarketing SLA goals [downloadable template]
5 Plan annual goals [downloadable template]
RESOURCES
Editor's Notes
Twitterhashtag
Two halves of the same team – like offense and defenseGrowth/revenue side of the businessVs. Product or Services – developing and delivering what people are paying forSales & marketing brings in new customersMarketing – attracts interested prospects, nurtures themSales – communicates 1:1, determines needs and sells at the right time
By contrast, companies with poor alignment saw revenues decline by 4%. Read more: http://blog.hubspot.com/blog/tabid/6307/bid/33712/The-Reports-You-Need-to-Keep-Sales-Marketing-Accountable.aspx#ixzz2CPdzZgPD
Both teams want the company to grow, and both teams are responsible for that growth.Alignment around goals =Having the same goalsVisibility into each other’s goals and communicationHaving goals related to each other – marketing MRR pipeline // sales quotaBeing tied to each other’s goals – bonus, for exampleEXAMPLE: compensation based on each other’s goals -> solve for the right thing, hyper-aware of progress towards goals, celebrate together
EXAMPLE: compensation based on each other’s goals -> solve for the right thing, hyper-aware of progress towards goals, celebrate togetherMarketing + Sales = money and party!
Personas:Semi-fictional representations of your ideal customer based on real data and some select educated speculation about customer demographics, behavior patterns, motivations, and goals.Who you market to – who you sell toAlignment around personas includes:Communicating persona details across the company, to all departments, to inform what everyone doesEducating each other (marketing to sales, sales feedback to marketing)Specialization around particular personas – marketers vs. non-profits vs. agenciesEXAMPLE: weekly persona meeting (like a mini company meeting) to talk about customer success, persona learnings, current challenges, solve for this mini business
EXAMPLE: weekly persona meeting (like a mini company meeting) to talk about customer success, persona learnings, current challenges, solve for this mini businessMarketing + Sales = understanding and positioning to solve customer problems
photo credit: <a href="http://www.flickr.com/photos/epsos/8474532085/">epSos.de</a> via <a href="http://photopin.com">photopin</a> <a href="http://creativecommons.org/licenses/by/2.0/">cc</a>
Number = number over your head that you have to hit
photo credit: <a href="http://www.flickr.com/photos/thomashawk/3099354594/">Thomas Hawk</a> via <a href="http://photopin.com">photopin</a> <a href="http://creativecommons.org/licenses/by-nc/2.0/">cc</a>
Buyers journey – from the buyer’s perspectiveLifecycle stages – from the company’s perspective
Also about how leads flow in different directions
What to defineWhy it’s important for marketingWhy it’s important for sales
Improve MarketingIncrease lead qualityLearn which marketing programs are working and which aren’tIncrease marketing ROIImprove SalesHelp sales prioritize leadsHelp sales make warmer callsIncrease sales close rateIncrease sales ROIClosed loop marketing = passing more data to sales, and getting feedback from sales on how marketing’s efforts are translating into customers
Improve Marketing – contact info and status updates, closed loop data to analyzeIncrease lead qualityLearn which marketing programs are working and which aren’tIncrease marketing ROIImprove Sales – dedup leads, import to crm, lead intelHelp sales prioritize leadsHelp sales make warmer callsIncrease sales close rateIncrease sales ROIClosed loop marketing = passing more data to sales, and getting feedback from sales on how marketing’s efforts are translating into customers
What is even happening on this slide? -KG
https://app.hubspot.com/reports/53/sources/#/summary?end=02/26/11&frequency=weekly&metric=customers&range=custom&start=01/02/11&summary=true&showConversionRate=falseHow each source performs through the funnel – visits, leads, customersConversion rates by sourceChanges over time
https://app.hubspot.com/reports/53/conversion-assists/#range=custom&start=01/02/11&end=02/26/11&dataType=customersAll the content that contributes to customers closingWhich content to surface
Follow the interactions of a particular contactForms, pages, emails, contact updates
Highlights for salesIntegrate with your crm – make it easy for the sales team to use lead intelligenceIntegrate with your crm – get data back on customer #s
Updates about when leads come back to your website, what they downloadFollow up with the people at the right time
Whether you’re a 1 person team that owns sales and marketing or a 10,000 person company – the SLA formalizes the goals of each team that help the company reach its revenue goal
How many leads of a certain quality does a sales rep need to make quota?How many leads does a sales rep need to be busy 100% of the time?
Will sales do any prospecting?What % of sales opportunities will marketing originate?What % of sales opportunities will marketing influence?
Feel free to redefine this over time
Goal: Get / stay on same pageEveryone attendsPoint person from each team runs meetingSize of meeting determines formatTalk about the evolution of the format at HubSpot – small means can ask questions and have discussion, big means turn it into a performanceWhat to present:Smarketing winsNew product featuresPersona education (both ways!)Lead flow and sales waterfallFinal thought
Key managers attendLots of discussionDive deeper into more contentious issuesResolve disputesEncourage manager to manager communication and dispute resolutionUse data to drive discussion and issue resolution
Treat sales team like an audience for your marketing – you need to market to themUnderstand the persona (time pressured, how does this help me today…)Give them the right content (limited emails, bullet points, good soundbites)
Updates on products and services the sales team needs to knowArm them with details around updates and why customers will careBonus - Send these with a real email tool to track opens and clicks, overall and by rep
A team that sits together, wins together.Constant feedback from reps, hearing them on the phone, answering questionsConstant communication with head of sales and head of marketing
Ensure everyone in Sales and Marketing analyzes the same common reports & dashboards that are aligned to the same goals.Use dashboards to get individuals and teams to fix problems without management intervention.Create a shared dashboardMake the dashboard accessibleLook at short-term and long-termCheck the dashboard daily
Large & detailed reports posted on the wikiTransparent / public – adds social pressureSunlight is best disinfectantEncourage teams to think like executives
Compared to goal, compared to last month (hockey stick!)
Leads worked, opportunities created, how deeply leads are workedBy day / week / month / quarter
Can’t argue with dataExample of sales rep lead quality survey – great when they hit goal, awful when they don’t
Last time you didn’t hit a goalHow did you reactHow did you resolve