The document discusses the Lean Startup methodology for developing solutions that customers will adopt. It emphasizes validating assumptions with experiments and customer feedback rather than discussions. The key aspects are:
1) Understanding customer problems, limitations, and existing solutions through interviews and observation of behavior.
2) Hypothesizing the root causes of problems and designing small experiments to test solutions.
3) Identifying triggers for customer action and channels they use to find solutions and get feedback through iterative testing.
4) Continually learning and improving solutions based on validated data from customers rather than assumptions within discussions.
Problem Solving And Decision Making PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Problem Solving And Decision Making PowerPoint Presentation Slides. Our topic specific Problem Solving And Decision Making PowerPoint Presentation Slides deck contains eighteen slides to formulate the topic with a sound understanding. This PPT deck is what you can bank upon. With diverse and professional slides at your side, worry the least for a powerpack presentation. A range of editable and ready to use slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates makes it all the more worth. This deck displays creative and professional looking slides of all sorts. Whether you are a member of an assigned team or a designated official on the look out for impacting slides, it caters to every professional field.
Reasons to use hypotheses for your design research, where hypotheses fit within Design Thinking/Lean UX, a framework to formulate stronger hypotheses and some hypotheses examples.
Human-Centred Design and Experimentation for Impact — SIMNA Breakfast WorkshopJulia Birks
This workshop explored how human centred design and experimentation can help organisations and individuals understand peoples' needs in order to deliver the impact through services and products.
Workshop aims:
• Demystify and share best-practice on human-centred design and experimentation
• Give hands-on experience in gathering qualitative insights to understand what drives people to behave the way they do
• Show how using an experimentation framework creates rigour in what you deliver to your beneficiaries
• Show how to interrogate the value of a “professional hunch”
• Provide insight into effectively measuring the impact you’re having by choosing the right metrics
• Show how lean experiments can help to get you started, rather than getting overwhelmed by the enormity of a problem
This workshop presentation was given by Julia Birks (Strategic Design Lead) and Dave Calleja (Experimentation Specialised and Associate Design Director) at Isobar for a Social Impact Measurement Network Australia breakfast on 27 September, 2018. Get in touch with Julia and Dave on LinkedIn or Twitter.
Problem Solving And Decision Making PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Problem Solving And Decision Making PowerPoint Presentation Slides. Our topic specific Problem Solving And Decision Making PowerPoint Presentation Slides deck contains eighteen slides to formulate the topic with a sound understanding. This PPT deck is what you can bank upon. With diverse and professional slides at your side, worry the least for a powerpack presentation. A range of editable and ready to use slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates makes it all the more worth. This deck displays creative and professional looking slides of all sorts. Whether you are a member of an assigned team or a designated official on the look out for impacting slides, it caters to every professional field.
Reasons to use hypotheses for your design research, where hypotheses fit within Design Thinking/Lean UX, a framework to formulate stronger hypotheses and some hypotheses examples.
Human-Centred Design and Experimentation for Impact — SIMNA Breakfast WorkshopJulia Birks
This workshop explored how human centred design and experimentation can help organisations and individuals understand peoples' needs in order to deliver the impact through services and products.
Workshop aims:
• Demystify and share best-practice on human-centred design and experimentation
• Give hands-on experience in gathering qualitative insights to understand what drives people to behave the way they do
• Show how using an experimentation framework creates rigour in what you deliver to your beneficiaries
• Show how to interrogate the value of a “professional hunch”
• Provide insight into effectively measuring the impact you’re having by choosing the right metrics
• Show how lean experiments can help to get you started, rather than getting overwhelmed by the enormity of a problem
This workshop presentation was given by Julia Birks (Strategic Design Lead) and Dave Calleja (Experimentation Specialised and Associate Design Director) at Isobar for a Social Impact Measurement Network Australia breakfast on 27 September, 2018. Get in touch with Julia and Dave on LinkedIn or Twitter.
Problem solving and decision making are keys skills of a leader. This presentation focuses on how to improve problem solving skills and contains some powerful problem solving methods and techniques.
Every day, business professionals are faced with using problem solving techniques to achieve strategic business and tactical goals within the operation. But the truth is, most of us are not really good at problem solving. We either muddle through, do nothing, adapt or produce “solutions” that often make things worse.
Effective problem solving requires the courage to confront feelings, the commitment to do something, and above all the willingness to accept responsibility. Traditional approaches to problem solving often ignore the importance of both values and creativity in problem solving while exclusively favoring analytical strategies.
Feedback has been coined as a buzzword. It is undeserved: asking for help and actually listening to the resulting opinions is uncomfortable but very useful.
Disciplined Entrepreneurship: How does your Customer Acquire Your Product? Ho...Elaine Chen
In this class, we will explore how your paying customer acquires your product. We will examine the entire buying process and identify all decision makers (economic buyer, champion, influencers, veto powers, end users) who are involved in any way in the decision to buy. We will look at the decision making process for buying this product. We will look at go-to-market strategies and business models / pricing strategies that allows you to monetize your product. We will in particular look at the importance of having a recurring revenue stream for hardware products that have a connected things / IoT component.
Problem Solving and Making Decisions at Business OrganizationsNusaike Mufthie
The module demonstrates the ability to analyse problems and to make decisions at various types of organizational contexts. The content is carefully selected and suitable for Higher Diploma or above.
The creative process, six common creative techniques and examplesGerard Prins
Applied Creativity is a process that starts with problem definition, followed by analysis, followed by creative production (cyclical divergent and convergent thinking), followed by execution.
In this presentation I briefly describe the steps that could be taken and a few useful tools to make this process more structured and - hopefully - productive.
For your edutainment, I also describe six of the most common creative techniques used in advertising, each illustrated with examples of what I consider good to excellent creative work.
-- Enjoy! --
In this workshop, Elaine Chen, Cummings Family Professor of the Practice in Entrepreneurship and the Director of the Derby Entrepreneurship Center at Tufts, will be talking about how to use primary market research techniques to learn about the market and customer for innovative new venture creation.
Mc govern on startup hypotheses and testingTom McGovern
McGovern Talk on how to rationally assess your Startup idea by applying what we learned in 6th grade science class of writing a hypothesis and then testing.
Problem solving and decision making are keys skills of a leader. This presentation focuses on how to improve problem solving skills and contains some powerful problem solving methods and techniques.
Every day, business professionals are faced with using problem solving techniques to achieve strategic business and tactical goals within the operation. But the truth is, most of us are not really good at problem solving. We either muddle through, do nothing, adapt or produce “solutions” that often make things worse.
Effective problem solving requires the courage to confront feelings, the commitment to do something, and above all the willingness to accept responsibility. Traditional approaches to problem solving often ignore the importance of both values and creativity in problem solving while exclusively favoring analytical strategies.
Feedback has been coined as a buzzword. It is undeserved: asking for help and actually listening to the resulting opinions is uncomfortable but very useful.
Disciplined Entrepreneurship: How does your Customer Acquire Your Product? Ho...Elaine Chen
In this class, we will explore how your paying customer acquires your product. We will examine the entire buying process and identify all decision makers (economic buyer, champion, influencers, veto powers, end users) who are involved in any way in the decision to buy. We will look at the decision making process for buying this product. We will look at go-to-market strategies and business models / pricing strategies that allows you to monetize your product. We will in particular look at the importance of having a recurring revenue stream for hardware products that have a connected things / IoT component.
Problem Solving and Making Decisions at Business OrganizationsNusaike Mufthie
The module demonstrates the ability to analyse problems and to make decisions at various types of organizational contexts. The content is carefully selected and suitable for Higher Diploma or above.
The creative process, six common creative techniques and examplesGerard Prins
Applied Creativity is a process that starts with problem definition, followed by analysis, followed by creative production (cyclical divergent and convergent thinking), followed by execution.
In this presentation I briefly describe the steps that could be taken and a few useful tools to make this process more structured and - hopefully - productive.
For your edutainment, I also describe six of the most common creative techniques used in advertising, each illustrated with examples of what I consider good to excellent creative work.
-- Enjoy! --
In this workshop, Elaine Chen, Cummings Family Professor of the Practice in Entrepreneurship and the Director of the Derby Entrepreneurship Center at Tufts, will be talking about how to use primary market research techniques to learn about the market and customer for innovative new venture creation.
Mc govern on startup hypotheses and testingTom McGovern
McGovern Talk on how to rationally assess your Startup idea by applying what we learned in 6th grade science class of writing a hypothesis and then testing.
2016.08.THAT Conference - GROWING NEW PRODUCTS - VALIDATING YOUR NEW PRODUCT ...Ryan D. Hatch
You know how to build great software. The real question is - // What software do customers actually want to buy? // Do you have a new product / business idea? Learn how to validate new product concepts.
Join our Precon 3 Hour Master Class:
* You will learn the latest best practices for taking new products to market
* Live B2C Customer Interview
* Hands-on Collaboration with other attendees
Learn how to transform product ideas into a successful business. Learn how to interview customers. Learn how to create business models using a test-driven approach. Learn how to avoid the top reasons for startup failure. Learn how to run experiments to validate your assumptions and navigate the uncertainty of new products. Meet some awesome people & expand your new product chops. WARNING: New products are hard, exciting, and may become highly addictive. Only come if you want to make a dent in the world.
My Feb 2, 2015 keynote at ACLEA in San Diego on Continuing Legal Entrepreneurship including Customer Discovery, Customer Development, Lean Startup, Design Thinking, Customer Interviews.
Demetris C. Hadjisofocli. Presentation of information on how any individual can explore the opportunity to set up and manage their own business and how they can turn an idea into a business opportunity in the area of social enterprise or regular business. This presentation was given to a group of individuals with various types of disabilities and the purpose was to inform them, encourage them, and facilitate their introduction into the business world. A definition of systemic entrepreneurship, a termed and a process that I developed and coined and use the last 2 years, was given out.
The lecture slides talks about the importance of analysing the worth of problems before we on to solve them. And how to identify the problems worth solving.
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How can you adopt innovation at your company ? Why should you bother ? How can you do it ? What matters and why ?
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Presentation for VCs, angels and incubator coaches on how to help startups implement customer development, specifically how to identify and test startup hypotheses.
Draws heavily on ideas and content from Steve Blank, Cindy Alvarez and Jason Evanish.
These are the slides used in the 150 Startups kick-off workshop held at Bow Valley College May 12th to 14th that was facilitated by Evan Hu & Craig Elias
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Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
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Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
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Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
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The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
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The Lean Startup way or how to design solutions that will be adopted
1. The Lean Startup way
or how to design solutions
that will be adopted
Daria Nepriakhina
@epicantus
daria@ideahackers.nl
Solutioncanvas.com | Ideahackers.nl | Supporton.io
3. What will you learn?
Lean Startup principles
Problem-Solution fit
Getting soft data
Problem validation
Solution validation
Examples
4.
5.
6. Be (stay) relevant to your customer
- customer state changes;
- problem and solution evolve overtime;
- market shifts;
- audience switches to other channels;
- and ways of doing things.
8. If you don’t know your customer well
then 99% of your assumptions are wrong.
9. Sounds familiar?
“I think they need something like…”
“I think we should improve this.”
“I think they won’t like this design.”
“They will love this offering!”
Assumptions. Get the proof.
11. Finding Problem-Solution fit
is like Tetris.
1. Spot the gap.
2. Find the matching piece (solution)
3. Fit it (to customer state) & charge for it
Repeat, Improve, Scale.
17. Extract assumptions.
How critical are they for your business to survive?
Ask yourself:
Why would this business fail after launch?
What is the riskiest in this plan?
How can we test it before we make serious commitments and
spend development time?
22. Monday - Experiment Day
We believe that… will result in…
and we measure success by ….
Set the experiment to collect data.
MON TUE WED THU FRI SAT SUN
23. Friday - Customers Day
We believe that ...
they can use this / have a problem with… / can understand
what we show... etc.
Get out of the building to collect real stories.
MON TUE WED THU FRI SAT SUN
33. Your goal is:
to understand customer’s problem
and find a solution to it worth paying for*,
so that you can repeat and scale this process.
How to get to Problem-Solution fit?
*productizing
34. Data tells you what is wrong,
customer interviews will help you
to understand why.
35.
36. Think in scenarios.
A person stumbles upon a trigger
that fuels problem awareness,
which causes specific behavior
and results in an outcome.
Learn how people feel about the problem, solving it now
and paying for it X much.
37. 1. CUSTOMER SEGMENT(S)
+ ITS INTENSITY2. PROBLEMS / PAINS
3. TRIGGERS TO ACT
6. CUSTOMER LIMITATIONS
8. CHANNELS of BEHAVIOR
5. AVAILABLE SOLUTIONS
10. YOUR SOLUTION
7. BEHAVIOR
Problem-Solution fit canvas is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Designed by Daria Nepriakhina / IdeaHackers.nl - we tailor ideas to customer behaviour and increase solution adoption probability.
Problem-Solution Fit canvas
Purpose / Vision Version:
9. PROBLEM ROOT / CAUSE+ ITS FREQUENCY
ONLINE
OFFLINE4. EMOTIONS BEFORE / AFTER
CS CL AS
RC BEPR
SLTR CH
EM
EG. BUDGET, DEVICES PROS & CONS
.NL
If you are working on existing business - write down existing solution first, fill in
the canvas and check how much does it fit the reality.
If you are working on a new business proposition, then keep it blank until you fill
in the canvas and come up with a solution that fits within customer limitations,
solves a problem and matches customer behavior .
Who is your customer?
eg. working parents of 0-5 y.o. kids
What limits your customers to act when problem occurs?
Spending power, budget, no cash in the pocket? Network connection?
Available devices?
Which solutions are available to the customer when he/she is facing
the problem? What had he/she tried in the past? Pros & cons?
Which problems do you solve for your customer?
There could be more than one, explore different sides.
eg. existing solar solutions for private houses are not considered
a good investment (1).
What is the root of every problem from the list?
eg. People think that solar panels are bad investment right now, because they are too
expensive (1.1), and possible changes to the law might influence the return of
investment significantly and diminish the benefits (1.2).
What does your customer do about / around / directly
or indirectly related to the problem?
eg. directly related: tries different “green energy”
calculators in search for the best deal (1.1), usually chooses
for 100% green provider (1.2).
indirectly related: volunteering work (Greenpeace etc)
What triggers customer to act?
eg. seeing their neighbor installing solar panels (1.1), reading about
innovative, more beautiful and efficient solution (1.2)
How often
does it
happen?
How often does
this behavior
happen?
Extract channels from Behavior block
Extract channels from Behavior block (and use it for customer
development)Which emotions do people experience before/after this problem is resolved?
Use it in your communication strategy.
eg. frustration (can’t afford it) > boost, feeling smart, proud being an example
for others (made a smart purchase)
DefineCS,fitintoCLFocusonPR,tapintoBE,understandRC
ExploreAS,differentiateFocusonPR,tapintoBE,understandRC
IdentifystrongTR&EM
Extractonline&offlineCHofBE
38. CUSTOMER STATE FIT
find the right customer
Customer segment(s)
Who is your customer?
eg. working parents of 0-5 y.o. kids
39. CUSTOMER STATE FIT
find the right customer
Customer limitations & barriers
Spending power, budget?
No cash in the pocket?
Network connection?
Available devices?
40. CUSTOMER STATE FIT
find the right customer
Available solutions
Which solutions are available?
What has he/she tried in the past?
Pro’s and cons?
41. PROBLEM-BEHAVIOR FIT
find the right problem supported by behavior
Problems / Pains
Which problem do you solve for your customer?
How often it occurs?
42. PROBLEM-BEHAVIOR FIT
find the right problem supported by behavior
Root / Cause
Why is it a problem?
What is the cause of every problem from the list?
i.e. people think that solar panels are a bad investment right now. Why?
Because they are expensive (1), and possible changes in the law might
influence the return of investment significantly and diminish the benefits (2).
43. PROBLEM-BEHAVIOR FIT
find the right problem supported by behavior
Related behavior
What your customer does directly or indirectly related
to the problem?
Where does he/she go to complain?
Where does he/she look for advice and help?
44. CHANNEL-COMMUNICATION FIT
find the right channel to trigger your customers
Triggers to act
What triggers customer to act?
i.e. seeing their neighbour installing solar panels.
45. CHANNEL-COMMUNICATION FIT
find the right channel to trigger your customers
Emotions
Which emotions do people feel before / after
this problem is resolved?
Use it in your communication strategy and visuals.
46. CHANNEL-COMMUNICATION FIT
find the right channel to trigger your customers
Channels of Behavior
Where online does this behavior happen?
Extract online and offline channels from Behavior block.
These are your channels to test.
47. 1. Find the right customer
Customers told us it’s great.
We were betting on “desperate
housewives” and instead got
their husbands!
48. 2. Find the right problem
People think that networking at
conferences is terrible.
What is the real reason?
They can’t pre-select and meet
the right people for business.
49. 3. Find the right channel & trigger
Based on feedback “Oh wow. This looks
as if Apple would have started to
manufacture solar panels.”
Tailored to IOS users with the “super smart
roof” offering that makes your neighbours
envy you (trigger).
55. What is important to know?
1. Past behavior and related emotions regarding problem and current
solution (collect stories).
2. How often does this problem occur?
3. What causes the biggest stress? Why? (it’s all about details!)
4. How did they solve it the last time?
5. What were the emotions related to the problem and applied solution?
56.
57.
58.
59.
60. You can come up with multiple solutions
to one problem.
The only way to know which one fits
the problem best is to set an experiment.
We believe that… will result in… and we measure success by ….
Set the experiment to collect data.
61. Claimed behavior
“How often do you go to gym?”
Actual behavior
“How often have you been to gym last week?”
vs.
71. Requirements = Assumptions
We know = We Believe
Let’s build it = Let’s test it!
Goal is to learn, not to prove you are right.
First nail it - then scale it.
72.
73. When people spend time on something,
they care.
When the problem is not supported
by behavior, it’s not a problem
worth solving.
74. What people currently get in comparison
to what they could get with your product
or service?
Is this difference worth paying for?
75. They hire your product to do a job.
What are the other ways to get
this job done?
Why is your way - better?
77. Small but frequent inconvenience
turns into a big pain in your customer’s
eyes over time.
Umbrella is a perfect example.
78. Educate your customers on the problem
that makes them freeze in indecision.
Or “I’m always late with taxes,
because I don’t know how to do it.”
79. Triggers could be identified,
then communicated and applied again.
Or if neighbour installed solar panels,
households nearby are going to consider installing
them too.
80. It’s usually the same done differently,
or new done in a familiar way.
82. Be smarter than that.
Find a better solution that still fits them.
Design experiments to prove
that customers want your product
and it’s worth paying for.
83. We want to improve people’s lives...
but with a business model around it.
