This document provides a strategic roadmap for developing Moldova's IT sector. It summarizes trends that will shape global demand for IT services, including the rise of intelligent automation and cognitive technologies. It then outlines interventions needed across four pillars - capacity development, infrastructure development, business ecosystem development, and investment promotion - to achieve non-linear growth for Moldova's IT exports and employment in the sector. The document recommends a "synchronized and persistent" approach led by the government to capitalize on Moldova's strengths like its multilingual workforce and proximity to European markets to position it as a leading global IT destination.
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Managing Commercials in the times of Technology AutomationJordan Duffy
A brief glimpse in to our thinking behind commercial drivers that are making technology and automation adoption grow rapidly. I also touch on our high-level thinking for automation business cases and benefits realisation
ICT Trends Article March 2016: Contrasts in DemandGarry Roberton
A quick glance at this month’s Seek ICT job advert figures (Fig.1) indicates that the usual upward trend for this time of the year is currently tracking below the same period for 2015. And in the NZ Ministry of Business, Innovation and Employment (MBIE) jobs online monthly report for February 2016, the all vacancies index fell by 0.5 percent with IT decreasing by 0.2 percent. Over the year to February, job vacancies increased in all of the industry groups, up 4.7 percent, while IT vacancies fell by 7.0 per cent. This slight trough in the current ICT job adverts market needs to be viewed in a global context, which reveals a robustly growing ICT industry where demand for skills continues to outstrip supply.
Humans + Intelligent Machines: Mastering the Future of Work Economy in Asia P...Cognizant
Asia Pacific businesses are bullish on investing in artificial intelligence technologies to prepare themselves for the future of work, according to our recent study. Much work remains, however, to prepare the way for optimal collaboration between humans and intelligent machines.
Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services. It is headquartered in Teaneck, New Jersey, United States.
The World Economic Forum has recently launched The Global Information Technology Report 2013.
In this presentation we have tried to put some important find outs from the same report and few other news and information from global media.
Disruptive changes to business models will have a profound
impact on the employment landscape over the coming
years. Many of the major drivers of transformation currently
affecting global industries are expected to have a significant
impact on jobs, ranging from significant job creation to job
displacement, and from heightened labour productivity to
widening skills gaps. In many industries and countries, the
most in-demand occupations or specialties did not exist
10 or even five years ago, and the pace of change is set
to accelerate.
This presentation was given during the 7th CAE conference held in Dubai between 12-13 December 2017. It highlights the transforming role of internal auditor in the age of AI and provides some examples of how AI can help and augment the role of the internal auditor.
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Over $1B has been invested in AI-Infrastructure startups since 2010 with ¬$340M being invested in 2015. Over $7.5B has been invested in AI-Applications startups since 2010 with $2.3B being invested in 2015.
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Kai-Fu Lee at AI Frontiers : The Era of Artificial IntelligenceAI Frontiers
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Emerging technologies continue to affect the way we live, work, and interact with one another. Business is affected by emerging technologies. In today’s world, business operates in the era of data. With the increasingly massive amount of data generated daily by customers and the complexity of customers, businesses can no longer rely on traditional methods to thrive and maintain relevance within the fierce competition. Technology has been a major driver of change in business. Cloud computing, Internet of things, big data, artificial intelligence, and blockchain are the emerging technologies that may create winners and losers. This paper provides the emerging technologies in business, what they are, and what they offer for business. Matthew N. O. Sadiku | Uwakwe C. Chukwu | Abayomi Ajayi-Majebi | Sarhan M. Musa "Emerging Technologies in Business" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-7 , December 2022, URL: https://www.ijtsrd.com/papers/ijtsrd52380.pdf Paper URL: https://www.ijtsrd.com/engineering/other/52380/emerging-technologies-in-business/matthew-n-o-sadiku
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Enterprises gain a deeper understanding of their processes as they progress further into their automation journey. Exploring the connection between AI, automation and understanding how these technologies help make your business processes intelligent is a necessary next step.
The World Economic Forum has recently launched The Global Information Technology Report 2013.
In this presentation we have tried to put some important find outs from the same report and few other news and information from global media.
Disruptive changes to business models will have a profound
impact on the employment landscape over the coming
years. Many of the major drivers of transformation currently
affecting global industries are expected to have a significant
impact on jobs, ranging from significant job creation to job
displacement, and from heightened labour productivity to
widening skills gaps. In many industries and countries, the
most in-demand occupations or specialties did not exist
10 or even five years ago, and the pace of change is set
to accelerate.
This presentation was given during the 7th CAE conference held in Dubai between 12-13 December 2017. It highlights the transforming role of internal auditor in the age of AI and provides some examples of how AI can help and augment the role of the internal auditor.
Artificial Intelligence is rapidly coming of age, as business leaders increasingly grasp the immense potential of "smart" machines and other innovations as catalysts for greater efficiency and competitiveness. Discover more at www.accenture.com/AItechnology
Technology Agenda for a Vibrant Indiana (TechPoint)TechPoint
TechPoint, Indiana's tech growth initiative, sets out policy priorities that would help our state nurture its critical tech ecosystem.
We call on the Pence Administration and the 119th Indiana General Assembly to adopt the progressive, transformational public policies necessary to achieve our common goal of making Indiana a global leader in entrepreneur-driven, technology-based economic development that will create high-wage jobs.
The Work Ahead: The Future of Business and Jobs in Asia Pacific's Digital Eco...Cognizant
Asia Pacific businesses are investing more in digital than their counterparts around the world -- and realizing far greater rewards, according to our recent study. There's more work to do, however, to seize the full gamut of digital opportunities.
BootstrapLabs - Tracxn Report - artificial intelligence for the Applied Arti...BootstrapLabs
This report covers companies that provide the infrastructure for creating Artificial Intelligence. These Infrastructure companies include those working on Machine Learning, Deep Learning based platforms, libraries. Some of theses companies also provide platforms for Natural Language Processing and Visual Recognition. In the Applications section, the report covers companies leveraging AI techniques to build applications tailored for end use in Enterprise, Industry & Consumer sectors.
Over $1B has been invested in AI-Infrastructure startups since 2010 with ¬$340M being invested in 2015. Over $7.5B has been invested in AI-Applications startups since 2010 with $2.3B being invested in 2015.
Ashok Srivastava at AI Frontiers : Using AI to Solve Complex Economic ProblemsAI Frontiers
Nearly half of all small businesses fail within their first 5 years. However, AI-driven solutions can help solve complex economic problems for consumers and small businesses like missed bill payments, insufficient capital, overinvestment in fixed assets, and more.
Ashok Srivastava discusses technology's role in solving economic problems and details how Intuit is using its unrivaled financial dataset to power prosperity around the world. Leveraging technology enablers like deep learning, natural language processing, and automated reasoning and combining with a delightful end-user experience and sophisticated UX, Intuit is using technology to help its users have more confidence in their financial management.
Kai-Fu Lee at AI Frontiers : The Era of Artificial IntelligenceAI Frontiers
In this talk, I will talk about the four waves of Artificial Intelligence (AI) , and how AI will permeate every part of our lives in the next decade. I will also talk about how this will be different from previous technology revolutions -- it will be faster and be driven by not one superpower, but two (US and China). AI will add $16 trillion to our global GDP, but also cause many challenges that will be hard to solve. I will talk in particular about AI replacing routine jobs -- the consequences, the proposed solutions that don't work (such as UBI), and end with a blueprint of co-existence between humans and AI.
Emerging technologies continue to affect the way we live, work, and interact with one another. Business is affected by emerging technologies. In today’s world, business operates in the era of data. With the increasingly massive amount of data generated daily by customers and the complexity of customers, businesses can no longer rely on traditional methods to thrive and maintain relevance within the fierce competition. Technology has been a major driver of change in business. Cloud computing, Internet of things, big data, artificial intelligence, and blockchain are the emerging technologies that may create winners and losers. This paper provides the emerging technologies in business, what they are, and what they offer for business. Matthew N. O. Sadiku | Uwakwe C. Chukwu | Abayomi Ajayi-Majebi | Sarhan M. Musa "Emerging Technologies in Business" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-7 , December 2022, URL: https://www.ijtsrd.com/papers/ijtsrd52380.pdf Paper URL: https://www.ijtsrd.com/engineering/other/52380/emerging-technologies-in-business/matthew-n-o-sadiku
How can AI & Automation make your business processes intelligentMindfields Global
Enterprises gain a deeper understanding of their processes as they progress further into their automation journey. Exploring the connection between AI, automation and understanding how these technologies help make your business processes intelligent is a necessary next step.
The digital revolution will redefine every sector of the economy. The pace of the change, as we move to more smart digital solutions, is predicted to be comparable to the Industrial Revolution. Although we not know for sure where the Digital Revolution will take us, but it holds massive potential to transform everything we do. We must be prepared to embrace new technologies, new business models, and new possibilities as they emerge.In this paper we discuss the trends and insights that will help you make more informed decisions in the digital world in the upcoming years. Matthew N. O. Sadiku | Uwakwe C. Chukwu | Abayomi Ajayi-Majebi | Sarhan M. Musa "Future of Digital" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-6 | Issue-4 , June 2022, URL: https://www.ijtsrd.com/papers/ijtsrd50289.pdf Paper URL: https://www.ijtsrd.com/engineering/other/50289/future-of-digital/matthew-n-o-sadiku
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The global business trends involve Machine Learning, AI, end-to-end digitalization, sustainable development, Data Security, and EV with sales increasing by 85%
The aims of the presentation are to:
- Present what leading analysts say on trends in 2015
- Outline what new skills will be required in 2015+
- Suggest some market niches for growth
with focus on IT market.
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The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
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2. 2
World Class Hospitality!
World Class Wine!
World Class Potential in IT
Avasant was engaged in January 2017 to
identify the best approaches to globally
position Moldova as the next IT
destination
What we embarked on? What we unearthed?
3. 3
To build a global positioning roadmap, it is important to understand trends that will
shape demand for IT Services and products in future…
Tectonic shift in US
Administration
Brexit: The Exit Process
Intelligent Automation +
Cognitive Takes off
Level 3 Autonomous
Vehicles Hit the Road
Augmented Reality for
B2B becomes a Reality
Platforms become a
commodity
Emergence of the
Cognitive Era
Connected Living
Transforms the Home
Mainstreaming of the AI
Personal Assistant
Drones Take Off
3-D Printing disrupts
supply-chain/logistics
The Industrial
Internet Play
Media Democratization
IOT Pivots To Sentient
Tools
Rise of the Alternate
Economies
Increasing Insularity,
Nationalism, and
Protectionism
Data as a Service
explodes
Socio-Economic Advanced Technology Business & Industrial Personal & Consumer
4. 4
There is a fear that the “Digital Age” is
making Human Factor irrelevant
Growth and employment is disconnected, the “jobless recovery” will be
the norm
Automation and robotics will replace 50% of
North American manufacturing and blue-collar
jobs
75% of all consumer transactions will be online,
with no physical interaction
Digital fulfillment, 3D printers and self-driving
cars/trucks will replace the physical supply chain
Advanced analytics and decision automation will
replace two-thirds of “knowledge worker” jobs
Birth of a New Digital Era
With each new age, technological innovation has lifted the burdens of
labor. The Digital Age has the potential to unlock unlimited human and
operational potential, if managed right
HiTechLowTech
Low Labor Impact High Labor Impact
Stone Age
Middle Ages
Industrial Age
Digital Age
Information Age
Renaissance
Machines replace Human jobs
Computers replace Human jobs
Automation replaces Human
jobs
5. 5
“We cannot solve a problem
by using the same kind of
thinking we used
to create the problem”
-Albert Einstein
@kevinparikh #empoweringbeyond
Today’s industry problems will not be solved by
traditional managed services, but through digital
solutions
6. 6
The first step while creating the strategic roadmap is to appreciate the trends in the global
marketplace..
ER&D Sourcing Destinations
$72-75Bn
$80-82.5
Bn
2015 2016
11%
29%
28%
15%
13%
15%
Europe
India
Americas
China
RoW
$636B
$650B
$370B
$386B
$951B
$1,075B
$574B
$680B
$159B
$186B
2015
2012
Business Process
Management
ER&D Services
Hardware
Packaged Software
IT Services
Global IT Spend
2015
2012
2015
2012
2015
2012
2015
2012
ER&D Sourcing Growth
Outsourcing spend & number of delivery centers opened in 2015
Source: NASSCOM, Avasant Research
8. 8
Diversified Industry Footprint
Manufacturing
Favorable Business Environment
Consistent Growth
Moldova’s uniquely positioned to deliver ER&D & “High Value” IT Services
Proximity, Culture & Human Capital
(UTC+2)- Time Compatible with
both East & West Europe
Multilingual population
Romanian Russian
English
French
German Italian Ukrainian
Bulgarian
Cross Industry Expertise
Americas
21%
Europe
63%
ASPAC
10%MEA
6%
Global Export Spread
$42M
$57M
$80M
2010 2013 2016
Export Growth Export Breakup 2016
FTAs- Duty Free
Access to 880
Million Customers
Multiple Tax
Incentives
European
Neighborhood
Policy
Beneficial Business
Costs
E-Government
Excellence
Law on IT Parks-
Virtual IT Park
Approx. 8,000 core
software professionals
Airlines
Healthcare
Telecom
Banking
Government
IT Services,
$56M
ER&D,
$12M
BPO,
$8M
Others, $4M
9. 9
With targeted innovative market strategies Moldova can aim for non-linear IT industry growth
while sustaining traditional service lines…
User Personae
US & Canada
Disruptive
Technologies
Gaming & Animation
Localization
E-Government
Sub-Saharan
Africa
CIS Countries
Sweden,
Norway &
Germany
Robotic
Process
Automation
UK
Engineering
Research &
Development
10. 10
Interventions across 4 “Industry Pillars” required to achieve strategic outcomes…
Version Four
Capacity
Development
Strategic Interventions
1) Continue to address Skill Gaps for new-age digital product
development & ER&D
2) Continue to update curricula and align with the evolving
industry requirements
3) Train middle management
Infrastructure
Development
1) Develop & Operationalize IT Park
2) Promote the IT Park internationally
3) Develop regional Innovation Centers
Business
Ecosystem
1) Improve availability of industry data & statistics and create a
National Skill Registry
2) Update the IT industry policy
3) Enhance access to finance for startups and small firms
Investment
Promotion
1) Develop marketing strategy & collaterals
2) Target and attend relevant international trade shows and
events
3) Continue to organize local ICT conferences and summit for
potential international investors
Government Donors Corporate Academia
Prime Support CatalystLegend (Stakeholder Responsibility):
11. 11
“Synchronized & Persistent” pursuit of non-
linear growth strategy essential
Strong participation and leadership from the
Government and implementation of policies to cater
requirements of investors
Create and empower a nodal agency to coordinate
efforts and decision making
Invest in building infrastructure and enhancing skill
base
Work with International experts and thought leaders
to develop a unique differentiation for Moldova
Planned In Sync Persistent Focused
This approach can achieve 2.5x times outcome
compared to linear growth
42 46 51 57 64 71 80
96
115
138
165
198
238
140
196
274
397
596
5000 7260 11520
23888
2010201120122013201420152016201720182019202020212022
REVENUE (USD MN) & EMPLOYMENT (FTEs)
PROJECTIONS FROM PROPOSED INVESTMENTS IN
MOLDOVAN IT SECTOR
IT Exports - Linear IT Exports - Non Linear Employment
12. 12
Dr. Pradeep K. Mukherji
President & Managing Partner
Pk.Mukherji@Avasant.com
+91-98210-80841
We will be happy to further share further details and insights…
Pradeep is an internationally recognized management consultant and a global
sourcing thought leader. He heads Avasant’s operations in APAC & EMEA and
manages Avasant’s Globalization Practice. He is closely engaged with donor
organizations like the World Bank, Helvetas, USAID, Commonwealth Secretariat
and Rockefeller Foundation to provide advisory services for ICT/ BPO sector
development strategy in Europe, Africa & LATAM regions.
Chirag Rawat
Managing Consultant
Chirag.rawat@Avasant.com
+91-9717296555
Chirag has several years of ICT experience working with multilateral institutions
such as the World Bank, Commonwealth Secretariat, USAID, Helvetas amongst
other to enhance the ICT readiness and export competitiveness of the emerging
service providers in the funded countries. He has also worked with
organizations such as IMF and Fortune 500 corporations, helping them navigate
through their technology transformation journeys. His work primarily involves IT
performance improvement and providing strategic advice for socio-economic
development
GET CONNECTED
www.Avasant.com
Empowering Beyond
14. GET CONNECTED
www.Avasant.com
Empowering Beyond
Washington DC
New YorkDallas
Los Angeles
(Headquarters)
Houston
Austin
Toronto
London
Trinidad & Tobago
Düsseldorf
Bangalore
Mumbai
Beijing
Tokyo
Delhi
Dubai
Hanoi
President & Managing Partner
Dr. Pradeep K. Mukherji
Pk.Mukherji@Avasant.com
+91-98210-80841
Chirag Rawat
Managing Consultant
Chirag Rawat
Chirag.rawat@Avasant.com
+91 9717296555
