James Kouzes Barry Posner
Heightened uncertainty A shift to more compassion and collaboration Global Economy and Connection “ Knowledge-added” is the new Value-added Speed Changing Workforce – ethnic, gender, generational and lifestyle diversity Intense search for “meaning”
Model the Way Inspire a Shared Vision Find your voice by clarifying your personal values Set the example by aligning actions with shared values. Envision exciting and ennobling possibilities. Enlist others in a common vision by appealing to shared aspirations.
Challenge the Process Search for opportunities by seeking innovative ways to change, grow and improve. Experiment and take risks by constantly generating small wins and learning from mistakes.
Enable Others to Act Encourage the Heart Foster collaboration by promoting cooperative goals and building trust. Strengthen others by sharing power and discretion. Recognize contributions by showing appreciation for individual excellence. Celebrate the values and victories by creating a spirit of community.
“ How frequently do I engage in the behaviour described?” 1. Almost never 2. Rarely 3. Seldom 4. Once in a while 5. Occasionally 6. Sometimes 7. Fairly often 8. Usually 9. Very Frequently 10. Almost Always
1.M  11.M 2.V  12.V 3.C  13.C 4.E  14.E  5.H  15.H 6.M  16.M 7.V  17 V 8.C  18.C 9.E  19. E 10.H  20. H, etc Modeling the Way 1,6,11,16,21,26 Vision 2,7,12,17,22,27 Challenging 3,8,13,18,23,28 Enable Others 4,9,14,19,24,29 Heart 5,10,15,20,25,30
Look at your highest-ranked items (your strengths) Which specific behaviours are they? Now look at your lowest-ranked items (your opportunities for improvement) Which behaviours are they? Examine the lowest-ranked items to see whether you have three or more from one practice. If so, then you need to pay attention to that practice as a whole, rather than just as individual behaviours.
Trial and Error – Learning by Doing facilitating meetings chairing a conference leading a task force Observation : Learning from Others Look for role models, coaches, read biographies of well-known leaders. Education: Learning in the classroom or on your own spend 50 hours annually on your personal and  professional development.

The Leadership Challenge

  • 1.
  • 2.
    Heightened uncertainty Ashift to more compassion and collaboration Global Economy and Connection “ Knowledge-added” is the new Value-added Speed Changing Workforce – ethnic, gender, generational and lifestyle diversity Intense search for “meaning”
  • 3.
    Model the WayInspire a Shared Vision Find your voice by clarifying your personal values Set the example by aligning actions with shared values. Envision exciting and ennobling possibilities. Enlist others in a common vision by appealing to shared aspirations.
  • 4.
    Challenge the ProcessSearch for opportunities by seeking innovative ways to change, grow and improve. Experiment and take risks by constantly generating small wins and learning from mistakes.
  • 5.
    Enable Others toAct Encourage the Heart Foster collaboration by promoting cooperative goals and building trust. Strengthen others by sharing power and discretion. Recognize contributions by showing appreciation for individual excellence. Celebrate the values and victories by creating a spirit of community.
  • 6.
    “ How frequentlydo I engage in the behaviour described?” 1. Almost never 2. Rarely 3. Seldom 4. Once in a while 5. Occasionally 6. Sometimes 7. Fairly often 8. Usually 9. Very Frequently 10. Almost Always
  • 7.
    1.M 11.M2.V 12.V 3.C 13.C 4.E 14.E 5.H 15.H 6.M 16.M 7.V 17 V 8.C 18.C 9.E 19. E 10.H 20. H, etc Modeling the Way 1,6,11,16,21,26 Vision 2,7,12,17,22,27 Challenging 3,8,13,18,23,28 Enable Others 4,9,14,19,24,29 Heart 5,10,15,20,25,30
  • 8.
    Look at yourhighest-ranked items (your strengths) Which specific behaviours are they? Now look at your lowest-ranked items (your opportunities for improvement) Which behaviours are they? Examine the lowest-ranked items to see whether you have three or more from one practice. If so, then you need to pay attention to that practice as a whole, rather than just as individual behaviours.
  • 9.
    Trial and Error– Learning by Doing facilitating meetings chairing a conference leading a task force Observation : Learning from Others Look for role models, coaches, read biographies of well-known leaders. Education: Learning in the classroom or on your own spend 50 hours annually on your personal and professional development.