This document provides an overview of a training presentation by 3Lighthouses on human capital development. The presentation covers:
- Inspiring attendees with quotes and stories about effective training.
- Explaining 3Lighthouses' training approach called IDEA - Inspire, Define, Evaluate, Act.
- Detailing each step of the training cycle and 3Lighthouses' role in planning, designing, marketing, conducting and evaluating trainings.
- Highlighting the importance of developing competent trainers and inspiring teams to continuously learn and improve.
The presentation aims to help organizations improve human capital and train departmental staff effectively.
Presentation to American Advertsing Federation July 20 13Mike Humes
This document provides guidance on building a successful revenue team through effective recruiting, leadership development, team building, and focus on customer relationships. It emphasizes hiring enthusiastic people, developing leaders who mentor their teams, focusing on customer retention through emotional connections, and constantly improving performance through goal setting and metrics. The overall message is that a cohesive team with a customer-centric culture and drive for continuous improvement will achieve world-class results.
The document discusses the benefits of entrepreneurship in the current business environment. Some key points:
- It is an excellent time to become an entrepreneur as barriers to entry are lower than ever due to online business opportunities and global access.
- Entrepreneurship and startup involvement is at an all-time high with 27 million Americans currently starting or running new businesses according to a 2015 report.
- While entrepreneurship provides independence, control, and flexibility, it also requires passion, commitment and hustle to succeed. Overall the potential rewards make entrepreneurship worth pursuing for many.
West presentation featuring Isha Cogborn—a sought-after speaker, trainer, author and media contributor—who provides practical advice about identifying your personal "unfair competitive advantage" and how to put it to work for you.
Personal branding workshop: All you need to know about Personal Branding by A...Alexander Crépin
In this one day workshop you'll learn why Personal Branding is important for career development & what Personal Branding is about. Personal Branding means hard working, in this workshop you'll make a first step in your brandin
This document provides advice for developing a business idea called BlogFollower, which would help bloggers make money through an automated service that follows blogs via RSS, email, Twitter, and Facebook. It discusses researching competitors, identifying the target audiences of bloggers and advertisers, determining how to make money through subscriptions or advertising cuts, creating an iterative development plan, and emphasizing continuous improvement and marketing. The core of the product would syndicate blogs across multiple platforms while facilitating self-serve advertising sales.
This document summarizes the business and philosophies of Cobus Visser. It discusses that he has been in business for 20 years, starting over 10 businesses. It emphasizes controlling one's thoughts, words, and actions to achieve success and quotes Mahatma Gandhi on how beliefs and values shape destiny. The document provides advice on taking risks, finding opportunities, getting the right help, and seeing one's business as an asset. It stresses developing mental readiness and finding one's purpose or "why". Finally, it shares Cobus Visser's personal motto of being a "gladiator" who is determined to succeed.
Build Your Website For Students, bit.ly/17nov-pbs. Use this canvas for self awareness of your talents and skills. Adapted from Business Model of You, CC BY-SA 3.0, http://businessmodelyou.com.
Presentation to American Advertsing Federation July 20 13Mike Humes
This document provides guidance on building a successful revenue team through effective recruiting, leadership development, team building, and focus on customer relationships. It emphasizes hiring enthusiastic people, developing leaders who mentor their teams, focusing on customer retention through emotional connections, and constantly improving performance through goal setting and metrics. The overall message is that a cohesive team with a customer-centric culture and drive for continuous improvement will achieve world-class results.
The document discusses the benefits of entrepreneurship in the current business environment. Some key points:
- It is an excellent time to become an entrepreneur as barriers to entry are lower than ever due to online business opportunities and global access.
- Entrepreneurship and startup involvement is at an all-time high with 27 million Americans currently starting or running new businesses according to a 2015 report.
- While entrepreneurship provides independence, control, and flexibility, it also requires passion, commitment and hustle to succeed. Overall the potential rewards make entrepreneurship worth pursuing for many.
West presentation featuring Isha Cogborn—a sought-after speaker, trainer, author and media contributor—who provides practical advice about identifying your personal "unfair competitive advantage" and how to put it to work for you.
Personal branding workshop: All you need to know about Personal Branding by A...Alexander Crépin
In this one day workshop you'll learn why Personal Branding is important for career development & what Personal Branding is about. Personal Branding means hard working, in this workshop you'll make a first step in your brandin
This document provides advice for developing a business idea called BlogFollower, which would help bloggers make money through an automated service that follows blogs via RSS, email, Twitter, and Facebook. It discusses researching competitors, identifying the target audiences of bloggers and advertisers, determining how to make money through subscriptions or advertising cuts, creating an iterative development plan, and emphasizing continuous improvement and marketing. The core of the product would syndicate blogs across multiple platforms while facilitating self-serve advertising sales.
This document summarizes the business and philosophies of Cobus Visser. It discusses that he has been in business for 20 years, starting over 10 businesses. It emphasizes controlling one's thoughts, words, and actions to achieve success and quotes Mahatma Gandhi on how beliefs and values shape destiny. The document provides advice on taking risks, finding opportunities, getting the right help, and seeing one's business as an asset. It stresses developing mental readiness and finding one's purpose or "why". Finally, it shares Cobus Visser's personal motto of being a "gladiator" who is determined to succeed.
Build Your Website For Students, bit.ly/17nov-pbs. Use this canvas for self awareness of your talents and skills. Adapted from Business Model of You, CC BY-SA 3.0, http://businessmodelyou.com.
This document outlines an agenda for a training session on human capital development at The Alana Hotel & Convention Center Yogyakarta. The agenda includes sections on food for thought, an overview of 3Lighthouses as the training provider, learning outcomes, the training cycle model, and a methodology called THE IDEA (Inspire, Define, Evaluate, Act). It provides inspiration from authors like Einstein and Covey. The training aims to develop skills like coaching, mentoring, and presentation. It promotes using online resources for continuous learning.
This document outlines a training presentation on human capital development and training in the digital era. It includes sections on situational overview, inspirational stories and quotes, the training cycle process of plan-design-market-conduct-evaluate, and developing the required skills for trainers. The overall goal is to engage human capital, use technology resources, and achieve business objectives through a focused training strategy.
This document outlines a training program on human capital development hosted by 3Lighthouses. The training will take place from September 4-6, 2017 at the Kila Senggigi Beach Hotel & Pool Villa Club Lombok. The training will use the IDEA framework: Inspire, Define, Evaluate, Act. It will cover topics like defining a training need, designing and marketing a training, conducting training, and evaluating effectiveness. The goal is to develop the human capital of Aerowisata Hotels & Resorts to increase productivity and profits.
This document outlines an upcoming training on "The Business of Training" to be held from September 4-6, 2017 at the Kila Senggigi Beach Hotel & Pool Villa Club Lombok. It includes an agenda, learning outcomes, and details about the training cycle and methodology. The training will use the IDEA framework - Inspire, Define, Evaluate, Act - and cover topics like situational analysis, the role of trainers, learning styles, and developing skills. The goal is to help participants better plan, design, deliver, and evaluate training to support human capital development at Aerowisata Hotels & Resorts.
This document outlines a management development workshop on becoming a transformational leader in the digital era. The workshop covered key topics like identifying challenges in the workplace, understanding transformational leadership concepts and skills, and setting goals to enact positive change as a leader. Participants engaged in group discussions and exercises to evaluate their strengths and develop recommendations for improving leadership competencies through a growth mindset. The goal was for attendees to gain insights on building a professional legacy by inspiring and motivating their teams.
This document provides guidance on various strategies and opportunities for growing a business or professional practice. It begins by outlining 5 simple steps to setting goals, including identifying the specific goal, deadline, requirements, initial action, and reading the statement daily. It then discusses developing self-belief, committing to goals, the importance of mindset and thinking, taking action such as networking and marketing, and leveraging various online platforms such as YouTube, freelancing websites, and social media. The document provides a holistic overview of goal-setting, mindset, actions, and digital tools to help professionals and entrepreneurs take their business to new heights.
Principles over Processes: Lasting Change in your Agile Transformation by Zia...Agile ME
Guiding an organisation through an Agile transformation is difficult, enabling it to change, almost impossible. Many Agile coaches rely on a variety of scaling frameworks that focus on specific processes and practices across the Agile transformation. Such an approach can only affect the climate of the organisation but rarely the deeper aspects of the culture or organisational personality to enable lasting change.
We need more of a principles-based approach that enables the organisations to take ownership and make changes that are created for its context. In this way, we can apply Agile principles to achieve agility across the entire domain of the organisation.
In this workshop, I’ll share with you the 10 principles of enterprise agility and walk you through how these principles can make a difference to your enterprise transformation and what every agile coach should be doing to help apply these principles in any setting, for any organisation to flourish.
EICT Summer School August 2023 - Things I never knew I never knew - about bu...Fiona Nielsen
Expert workshop session delivered at IECT Summer School for Entrepreneurs on August 23, 2023, by Fiona Nielsen.
Fiona is a serial entrepreneur with lots of experience in hiring, leading and laying off people as part of her startup journey. In this presentation Fiona shares practical down to earth tips and examples on how to build a great team at your startup.
Topics include breakdowns of how to:
- Get great people on board
- Always improve your leadership
- Invest in good culture from the start
For example "1. Get great people on board"
Attract the right people to apply/express interest
Describe the role you are looking for and be specific about making the title reflect the job, e.g. “co-founder” or “marketing intern”
Always include the mission and vision of the company. Don’t fluff it.
Consider why anyone would work for you - beyond being paid a salary.
Great candidates have a choice of where to work, they will choose a place where they find meaning, feel motivated and challenged, and feel welcome.
Strategic Workshop: Make GMHP Great Again!!!Clay Academy
Management Team & Hotel Trainers Workshop to create professional legacy for Grand Mahkota Hotel Pontianak managed by Clay Hotels & Resorts facilitated by 3Lighthouses.
The document outlines plans for a strategic meeting at the Grand Mahkota Hotel Pontianak to discuss service excellence and human capital development. It includes proposals to create online and departmental training resources, establish an e-learning portal and training modules, form a hotel trainers club, and develop annual training and human development plans with SMART goals. The goal is to maximize training opportunities and move from effectiveness to greatness.
Principles over processes creating lasting change in your organisationZia Malik
Guiding an organisation through an agile transformation is difficult, enabling it to change, almost impossible. Many agile coaches rely on a variety of scaling frameworks that focus on specific processes and practices across the agile transformation. Such an approach can only affect the climate of the organisation but rarely the deeper aspects of the culture or organisational personality to enable lasting change. We need more of a principles-based approach that enables organisations to take ownership and make changes that are created for its context. In this way, we can apply agile principles to achieve agility across the entire domain of the organisation.
In this workshop, Zia will share a breakdown of each of the 10 principles and how as coaches you can apply these as part of your agile transformation.
Build a Better Team: Overcoming the 5 Inevitable Dysfunctions - Bob Corcoran ...HomesPro from Homes.com
This Secrets Webinars presentation, Build a Better Team: Overcoming the 5 Inevitable Dysfunctions is brought to you by Bob Corcoran. In this recorded webinar, you will discover the following:
- Why Is Culture Important?
- What Is Dysfunction?
- Design Best Culture
- Maintain Company Culture
- Building The Right Organization
- Get A Coach
This is the slide deck from Texas State SBDC's Knowledge Transfer session titled, "The Importance and Impact of Team and Culture," presented in Round Rock, Texas on October 17, 2013. Presenters included: Jason Seats, Managing Director of Austin Techstars, Paul O'Brien, Growth Hacker & Founder of SEOBrien, Paula Soileau, Co-Founder of Affintus and Casey Amidon, VP HR of Drillinginfo.
The session included a case study of the hugely successful Austin tech company, Drillinginfo, which now has over 500 employees world-wide, has been ranked among Austin's "Top Work Places" 3 years running, is recognized as one of the 50 fastest growing companies in Austin 9 years in a row and whose CEO (Allen Gilmer) won the coveted Ernst & Young "Entrepreneur of the Year" award in 2012.
The session was video-taped and will be added to the Texas State SBDC websites.
Igniting and leveraging your business… Do’s and don’ts learnt the hard way!Greatness Coaching
How to get the first clients as a new coach:
1. Work with a Mentor, to get wiser and blossom faster
2. Let your ex-colleagues and your friends know how you want to serve others
3. Winners just fight longer...
4. ...yet don't put yourself under too much pressure
5. Always be yourself, authentic, humble and vulnerable
6. Choose a maximum of 3 coaching areas which make 'your heart sing'
7. Don't 'present' what you do to prospects. Coach them instead so they find out what they need.
8. Become ICF-certified
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How do some of the best companies in the world bring company values to life for employees? If you have a set of core values, how can you lift them off the page so that the whole business understands and embraces the culture they're part of?
How Forward Thinking Organizations Prepare For The FutureMelissa Fisher, CFE
I’ve worked been an advisor for and worked with Google, Samsung, Microsoft on augmented reality and discount programs that would deliver coupons or savings as you travel or load to credit card rewards for MasterCard. I sold Passbook to Apple, and I’ve worked with entrepreneurs and private equity organizations.
I've done a lot of things, and I've learned a lot about innovation, which I shared in February of 2020 with college and university leaders.
Education is prime for change. Institutions that enable students to learn any way, anywhere they choose will ultimately increase enrollment while those that rely on in-class only learning will be challenged to keep up.
This Top-10 format highlights what progressive businesses have done to innovate. I hope it serves as a means of inspiration to institutional leaders whose goal is to change the world through education.
This document provides tools and strategies for developing business agility. It discusses establishing a clear vision and priorities, aligning stakeholders, and using empirical data to understand customer needs. The document emphasizes creating a learning culture, continuous innovation, and scaling down processes. Critical success factors include sustainable culture change, collaboration, and emphasizing people over processes. Tools presented include lean canvases, customer journey maps, and design thinking techniques to help organizations focus on customer value and adapt quickly to changing conditions.
Approved by Manager
Manager: Approved by AGM
AGM: Approved by GM
GM: Approved by Director
The promotion is given on the basis of:
- Performance appraisal rating
- Vacancy availability
- Budget availability
- Recommendation of HOD
- Experience
- Skill set required for the position
- Potential shown by the employee
2.6 INCREMENT POLICY AT SAYAJI
- Annual increment is given in the month of April every year.
- Increment percentage varies from 5-15% depending on the performance appraisal rating.
- For top performers, HOD can recommend special increment upto 20%.
Dokumen tersebut membahas dua jenis mindset yaitu growth mindset dan fixed mindset. Growth mindset memandang bahwa kemampuan dapat ditingkatkan melalui usaha dan prilaku, sementara fixed mindset memandang bahwa kemampuan bawaanlah yang menentukan. Dokumen ini menganjurkan untuk memiliki growth mindset karena akan membuat masa depan lebih baik dengan terus belajar meski menghadapi kesulitan.
Dokumen tersebut membahas perbedaan antara coaching dan counseling. Coaching berfokus pada mengajarkan ketrampilan baru untuk mencapai tujuan, sedangkan counseling bertujuan untuk mengubah sikap atau perilaku dengan membantu seseorang menemukan solusi masalahnya sendiri. Keduanya memiliki peran dan situasi yang berbeda dalam membantu seseorang meningkatkan kinerja atau menyelesaikan masalahnya.
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This document outlines an agenda for a training session on human capital development at The Alana Hotel & Convention Center Yogyakarta. The agenda includes sections on food for thought, an overview of 3Lighthouses as the training provider, learning outcomes, the training cycle model, and a methodology called THE IDEA (Inspire, Define, Evaluate, Act). It provides inspiration from authors like Einstein and Covey. The training aims to develop skills like coaching, mentoring, and presentation. It promotes using online resources for continuous learning.
This document outlines a training presentation on human capital development and training in the digital era. It includes sections on situational overview, inspirational stories and quotes, the training cycle process of plan-design-market-conduct-evaluate, and developing the required skills for trainers. The overall goal is to engage human capital, use technology resources, and achieve business objectives through a focused training strategy.
This document outlines a training program on human capital development hosted by 3Lighthouses. The training will take place from September 4-6, 2017 at the Kila Senggigi Beach Hotel & Pool Villa Club Lombok. The training will use the IDEA framework: Inspire, Define, Evaluate, Act. It will cover topics like defining a training need, designing and marketing a training, conducting training, and evaluating effectiveness. The goal is to develop the human capital of Aerowisata Hotels & Resorts to increase productivity and profits.
This document outlines an upcoming training on "The Business of Training" to be held from September 4-6, 2017 at the Kila Senggigi Beach Hotel & Pool Villa Club Lombok. It includes an agenda, learning outcomes, and details about the training cycle and methodology. The training will use the IDEA framework - Inspire, Define, Evaluate, Act - and cover topics like situational analysis, the role of trainers, learning styles, and developing skills. The goal is to help participants better plan, design, deliver, and evaluate training to support human capital development at Aerowisata Hotels & Resorts.
This document outlines a management development workshop on becoming a transformational leader in the digital era. The workshop covered key topics like identifying challenges in the workplace, understanding transformational leadership concepts and skills, and setting goals to enact positive change as a leader. Participants engaged in group discussions and exercises to evaluate their strengths and develop recommendations for improving leadership competencies through a growth mindset. The goal was for attendees to gain insights on building a professional legacy by inspiring and motivating their teams.
This document provides guidance on various strategies and opportunities for growing a business or professional practice. It begins by outlining 5 simple steps to setting goals, including identifying the specific goal, deadline, requirements, initial action, and reading the statement daily. It then discusses developing self-belief, committing to goals, the importance of mindset and thinking, taking action such as networking and marketing, and leveraging various online platforms such as YouTube, freelancing websites, and social media. The document provides a holistic overview of goal-setting, mindset, actions, and digital tools to help professionals and entrepreneurs take their business to new heights.
Principles over Processes: Lasting Change in your Agile Transformation by Zia...Agile ME
Guiding an organisation through an Agile transformation is difficult, enabling it to change, almost impossible. Many Agile coaches rely on a variety of scaling frameworks that focus on specific processes and practices across the Agile transformation. Such an approach can only affect the climate of the organisation but rarely the deeper aspects of the culture or organisational personality to enable lasting change.
We need more of a principles-based approach that enables the organisations to take ownership and make changes that are created for its context. In this way, we can apply Agile principles to achieve agility across the entire domain of the organisation.
In this workshop, I’ll share with you the 10 principles of enterprise agility and walk you through how these principles can make a difference to your enterprise transformation and what every agile coach should be doing to help apply these principles in any setting, for any organisation to flourish.
EICT Summer School August 2023 - Things I never knew I never knew - about bu...Fiona Nielsen
Expert workshop session delivered at IECT Summer School for Entrepreneurs on August 23, 2023, by Fiona Nielsen.
Fiona is a serial entrepreneur with lots of experience in hiring, leading and laying off people as part of her startup journey. In this presentation Fiona shares practical down to earth tips and examples on how to build a great team at your startup.
Topics include breakdowns of how to:
- Get great people on board
- Always improve your leadership
- Invest in good culture from the start
For example "1. Get great people on board"
Attract the right people to apply/express interest
Describe the role you are looking for and be specific about making the title reflect the job, e.g. “co-founder” or “marketing intern”
Always include the mission and vision of the company. Don’t fluff it.
Consider why anyone would work for you - beyond being paid a salary.
Great candidates have a choice of where to work, they will choose a place where they find meaning, feel motivated and challenged, and feel welcome.
Strategic Workshop: Make GMHP Great Again!!!Clay Academy
Management Team & Hotel Trainers Workshop to create professional legacy for Grand Mahkota Hotel Pontianak managed by Clay Hotels & Resorts facilitated by 3Lighthouses.
The document outlines plans for a strategic meeting at the Grand Mahkota Hotel Pontianak to discuss service excellence and human capital development. It includes proposals to create online and departmental training resources, establish an e-learning portal and training modules, form a hotel trainers club, and develop annual training and human development plans with SMART goals. The goal is to maximize training opportunities and move from effectiveness to greatness.
Principles over processes creating lasting change in your organisationZia Malik
Guiding an organisation through an agile transformation is difficult, enabling it to change, almost impossible. Many agile coaches rely on a variety of scaling frameworks that focus on specific processes and practices across the agile transformation. Such an approach can only affect the climate of the organisation but rarely the deeper aspects of the culture or organisational personality to enable lasting change. We need more of a principles-based approach that enables organisations to take ownership and make changes that are created for its context. In this way, we can apply agile principles to achieve agility across the entire domain of the organisation.
In this workshop, Zia will share a breakdown of each of the 10 principles and how as coaches you can apply these as part of your agile transformation.
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This Secrets Webinars presentation, Build a Better Team: Overcoming the 5 Inevitable Dysfunctions is brought to you by Bob Corcoran. In this recorded webinar, you will discover the following:
- Why Is Culture Important?
- What Is Dysfunction?
- Design Best Culture
- Maintain Company Culture
- Building The Right Organization
- Get A Coach
This is the slide deck from Texas State SBDC's Knowledge Transfer session titled, "The Importance and Impact of Team and Culture," presented in Round Rock, Texas on October 17, 2013. Presenters included: Jason Seats, Managing Director of Austin Techstars, Paul O'Brien, Growth Hacker & Founder of SEOBrien, Paula Soileau, Co-Founder of Affintus and Casey Amidon, VP HR of Drillinginfo.
The session included a case study of the hugely successful Austin tech company, Drillinginfo, which now has over 500 employees world-wide, has been ranked among Austin's "Top Work Places" 3 years running, is recognized as one of the 50 fastest growing companies in Austin 9 years in a row and whose CEO (Allen Gilmer) won the coveted Ernst & Young "Entrepreneur of the Year" award in 2012.
The session was video-taped and will be added to the Texas State SBDC websites.
Igniting and leveraging your business… Do’s and don’ts learnt the hard way!Greatness Coaching
How to get the first clients as a new coach:
1. Work with a Mentor, to get wiser and blossom faster
2. Let your ex-colleagues and your friends know how you want to serve others
3. Winners just fight longer...
4. ...yet don't put yourself under too much pressure
5. Always be yourself, authentic, humble and vulnerable
6. Choose a maximum of 3 coaching areas which make 'your heart sing'
7. Don't 'present' what you do to prospects. Coach them instead so they find out what they need.
8. Become ICF-certified
Discover the Mindset of the Millionaire Internet EntrepreneurMalcolm Riviere
This presentation seeks to explain why not all internet marketers succeed and introduces a personal development program designed to help overcome limiting self belief.
How do some of the best companies in the world bring company values to life for employees? If you have a set of core values, how can you lift them off the page so that the whole business understands and embraces the culture they're part of?
How Forward Thinking Organizations Prepare For The FutureMelissa Fisher, CFE
I’ve worked been an advisor for and worked with Google, Samsung, Microsoft on augmented reality and discount programs that would deliver coupons or savings as you travel or load to credit card rewards for MasterCard. I sold Passbook to Apple, and I’ve worked with entrepreneurs and private equity organizations.
I've done a lot of things, and I've learned a lot about innovation, which I shared in February of 2020 with college and university leaders.
Education is prime for change. Institutions that enable students to learn any way, anywhere they choose will ultimately increase enrollment while those that rely on in-class only learning will be challenged to keep up.
This Top-10 format highlights what progressive businesses have done to innovate. I hope it serves as a means of inspiration to institutional leaders whose goal is to change the world through education.
This document provides tools and strategies for developing business agility. It discusses establishing a clear vision and priorities, aligning stakeholders, and using empirical data to understand customer needs. The document emphasizes creating a learning culture, continuous innovation, and scaling down processes. Critical success factors include sustainable culture change, collaboration, and emphasizing people over processes. Tools presented include lean canvases, customer journey maps, and design thinking techniques to help organizations focus on customer value and adapt quickly to changing conditions.
Approved by Manager
Manager: Approved by AGM
AGM: Approved by GM
GM: Approved by Director
The promotion is given on the basis of:
- Performance appraisal rating
- Vacancy availability
- Budget availability
- Recommendation of HOD
- Experience
- Skill set required for the position
- Potential shown by the employee
2.6 INCREMENT POLICY AT SAYAJI
- Annual increment is given in the month of April every year.
- Increment percentage varies from 5-15% depending on the performance appraisal rating.
- For top performers, HOD can recommend special increment upto 20%.
Similar to The Business of Training by CRDA-Z Academy of 3Lighthouses (20)
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Dokumen tersebut membahas perbedaan antara coaching dan counseling. Coaching berfokus pada mengajarkan ketrampilan baru untuk mencapai tujuan, sedangkan counseling bertujuan untuk mengubah sikap atau perilaku dengan membantu seseorang menemukan solusi masalahnya sendiri. Keduanya memiliki peran dan situasi yang berbeda dalam membantu seseorang meningkatkan kinerja atau menyelesaikan masalahnya.
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Tugas Kelompok:
Mohon di-upload dokumen ini.
Baca bersama-sama tim group Anda agar semua anggota tim memahami tugasnya.
Kerjakan tugasnya sesuai dengan Kelompok Kerja masing-masing:
Group Excellence - People
Group Greatness - Productivity
Group Legacy - Profit
Durasi Pengerjaan:
120 menit
Hasil Pekerjaan:
PowerPoint Presentation sesuai dengan GMHP PowerPoint template (dari Dimas)
Upload di www.slideshare.net/ClayAcademy
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Andreas Schleicher, Director of Education and Skills at the OECD presents at the launch of PISA 2022 Volume III - Creative Minds, Creative Schools on 18 June 2024.
How to Manage Reception Report in Odoo 17Celine George
A business may deal with both sales and purchases occasionally. They buy things from vendors and then sell them to their customers. Such dealings can be confusing at times. Because multiple clients may inquire about the same product at the same time, after purchasing those products, customers must be assigned to them. Odoo has a tool called Reception Report that can be used to complete this assignment. By enabling this, a reception report comes automatically after confirming a receipt, from which we can assign products to orders.
How to Download & Install Module From the Odoo App Store in Odoo 17Celine George
Custom modules offer the flexibility to extend Odoo's capabilities, address unique requirements, and optimize workflows to align seamlessly with your organization's processes. By leveraging custom modules, businesses can unlock greater efficiency, productivity, and innovation, empowering them to stay competitive in today's dynamic market landscape. In this tutorial, we'll guide you step by step on how to easily download and install modules from the Odoo App Store.
THE SACRIFICE HOW PRO-PALESTINE PROTESTS STUDENTS ARE SACRIFICING TO CHANGE T...indexPub
The recent surge in pro-Palestine student activism has prompted significant responses from universities, ranging from negotiations and divestment commitments to increased transparency about investments in companies supporting the war on Gaza. This activism has led to the cessation of student encampments but also highlighted the substantial sacrifices made by students, including academic disruptions and personal risks. The primary drivers of these protests are poor university administration, lack of transparency, and inadequate communication between officials and students. This study examines the profound emotional, psychological, and professional impacts on students engaged in pro-Palestine protests, focusing on Generation Z's (Gen-Z) activism dynamics. This paper explores the significant sacrifices made by these students and even the professors supporting the pro-Palestine movement, with a focus on recent global movements. Through an in-depth analysis of printed and electronic media, the study examines the impacts of these sacrifices on the academic and personal lives of those involved. The paper highlights examples from various universities, demonstrating student activism's long-term and short-term effects, including disciplinary actions, social backlash, and career implications. The researchers also explore the broader implications of student sacrifices. The findings reveal that these sacrifices are driven by a profound commitment to justice and human rights, and are influenced by the increasing availability of information, peer interactions, and personal convictions. The study also discusses the broader implications of this activism, comparing it to historical precedents and assessing its potential to influence policy and public opinion. The emotional and psychological toll on student activists is significant, but their sense of purpose and community support mitigates some of these challenges. However, the researchers call for acknowledging the broader Impact of these sacrifices on the future global movement of FreePalestine.
Gender and Mental Health - Counselling and Family Therapy Applications and In...PsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
A Free 200-Page eBook ~ Brain and Mind Exercise.pptxOH TEIK BIN
(A Free eBook comprising 3 Sets of Presentation of a selection of Puzzles, Brain Teasers and Thinking Problems to exercise both the mind and the Right and Left Brain. To help keep the mind and brain fit and healthy. Good for both the young and old alike.
Answers are given for all the puzzles and problems.)
With Metta,
Bro. Oh Teik Bin 🙏🤓🤔🥰
Level 3 NCEA - NZ: A Nation In the Making 1872 - 1900 SML.pptHenry Hollis
The History of NZ 1870-1900.
Making of a Nation.
From the NZ Wars to Liberals,
Richard Seddon, George Grey,
Social Laboratory, New Zealand,
Confiscations, Kotahitanga, Kingitanga, Parliament, Suffrage, Repudiation, Economic Change, Agriculture, Gold Mining, Timber, Flax, Sheep, Dairying,
A Visual Guide to 1 Samuel | A Tale of Two HeartsSteve Thomason
These slides walk through the story of 1 Samuel. Samuel is the last judge of Israel. The people reject God and want a king. Saul is anointed as the first king, but he is not a good king. David, the shepherd boy is anointed and Saul is envious of him. David shows honor while Saul continues to self destruct.
3. PRESENTATION CONTENT
◦ Food for Thought
◦ About 3Lighthouses
◦ Learning Outcomes
◦ Base of References for Human Capital Development
◦ Training Cycle
◦ The IDEA
◦ Inspire
◦ Define
◦ Evaluate
◦ Act
◦ Moving Forward: What’s Next?
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4.
5. FOOD FOR THOUGHT
◦ If you can’t explain it simply, you don’t understand it quite well. Albert Einstein
◦ Teach a man how to fish and he can find fishes for the rest of his life. Lao Tzu
◦ I do I Understand. Confucius
◦ 7Habits of Highly Effective People. Stephen Covey
◦ Inspire Others to Find Their Voice, 8th Habit. Stephen Covey
◦ Jonathan Livingstone Seagull – YOU. Richard Bach
◦ Lighthouse Wisdom. 3Lighthouses
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6.
7. ◦ CRDA-Z Academy @ 3Lighthouses
◦ At 3Lighthouses, we CONNECT, COLLABORATE and CREATE masterpieces together
with YOU.
◦ 127 clients since November 11st, 2004 for various industries. See our Capability
Statement.
◦ Let’s create legacy together:
◦ FOLLOW www.IAM3Lighthouses.com (19,046 Followers)
◦ JOIN www.facebook.com/groups/3Lighthouses (5,788 Members)
◦ LIKE www.facebook.com/CRDAZ (19,015 Likers)
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3LIGHTHOUSES
11. We have served and continue to serve
more than 126 clients since November
11th, 2004 including the following;
• Associations
• Corporate offices
• Courier services
• Event management
• Financial institutions
• Forwarding company
• Health services
• Hotels & resorts
• Magazines
• Meeting, Incentive, Convention and
Exhibitions
• Non-government organization
• Production Houses
• Retail
• Tabloids
• Trader
OUR CLIENTS
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12.
13.
14. 1. Vision & Mission
2. Values
3. Value Propositions; Unique Selling Points
4. Annual Business Plan
5. Corporate Directives
6. General Management Directives
7. Management Directives
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BASE OF REFERENCE
15.
16. Our Mission
To become one of reputable 4* hotels in Pontianak.
What It Takes
1. Shared Value; Vision, Mission, Values, Value Propositions
2. Strategy; Corporate, Hotel, Departmental, Individual
3. Staffing; Competent Human Capital, Human Capital Development, Zero Base Staffing Guide
4. Structure; Efficient & Streamlined Organization Structuring
5. System; operational, sales and marketing, branding, online, digital marketing
6. Synergy; collaborators, vendors, relevant parties
7. Support; corporate office, general management, sister hotels, within the organization
8. Sufficient Funding; financial support considering revenue gained and cost minimized
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THE IDEA
Q. What does it take?
17.
18. 1. Plan a training
2. Design a training
3. Market a training
4. Conduct a training
5. Evaluate the training effectiveness
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TRAINING CYCLE
19.
20. ◦ The Idea: what do we want to achieve? learning
objectives, learning outcomes
◦ Inspire: Coach You, inspirations, right thinking
◦ Define: The Concept, The Theory, The Model
◦ Evaluate: Connect to matters, Put Theory Into Action,
Workable ideas
◦ Act: SMART Goals Setting, Make a difference in the
workplace
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THE IDEA
21. INSPIRE
Situational Overview
Profile of a Great Trainer
Jonathan Livingston Seagull by
Richard Bach
Departmental Trainers Roles and
Responsibilities
Our Deepest Fear. Coach Carter
How Great I AM
Lighthouse Wisdom
7Habits of Highly Effective
People by Stephen Covey
8th Habit by Stephen Covey
Learning Strategy
22. ◦ External Assessment
◦ ?????
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INSPIRE
Situational Overview
23. ◦ Internal Assessment
◦ ?????
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INSPIRE
Situational Overview
24. ◦ Recommended Action
◦ ????
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INSPIRE
Situational Overview
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INSPIRE
Competent Departmental
Trainers are required.
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INSPIRE
Profile of a Great Trainer
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INSPIRE
◦ Has a great empathy
◦ Consistently uses reward
◦ Has a deep sense of their responsibility
◦ Enjoys their work
◦ Likes People
◦ Feels secured in own abilities and believe
to do better
◦ Has a profound respect for the dignity and
worth of each individual
◦ Accepts others as they are
◦ Is willing to accept or try out new things
and ideas
◦ Has high levels of patience
◦ Recognizes the uniqueness and strengths of
each individual and build upon such
strengths
◦ Is sensitive to the needs, fears, problems and
goals of learners
◦ Reflects on experiences and attempt to
translate them into lessons learned
◦ Is humble and avoids the use of power
◦ Enjoys learning along with others
◦ Continuously expands the range of interest
◦ Is committed to and involved in continuous
learning
Profile of a Great Trainer
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INSPIRE
What you can do
something
about. Your
Power to make a
difference
What you care about.
Your concern. Your
Challenge
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INSPIRE
•
•
•
•
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INSPIRE
Our Deepest Fear
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INSPIRE
Our Deepest Fear
37. ◦ For Guests
◦ Define the Top 10 Guest Expectations and share them with the Team.
◦ Ensure all departmental members exceed their expectations.
◦ Acknowledge each guest and understand the guest’s behavior; likes and dislikes
◦ For the Grand Mahkota Pontianak
◦ Assist in increase sales and reduce costs
◦ Produce business ideas to ensure growth and sustainability of the company
◦ Translate Business Plan Objectives into tactics for the team to achieve
◦ Live the Brand; Be the Brand Ambassador; Clay Hotels & Resorts
◦ Create best practices and share with other sister hotels / resorts and within the Hotel
◦ Innovate; better ways, newer ways
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INSPIRE
Role & Responsibility of a Trainer
38. ◦ For the Team
◦ Carry out training as defined for each level; Training Passport & Syllabus
◦ Ensure the team in high performing level
◦ Work through team
◦ Facilitate continuous learning in the workplace
◦ Embrace business skill to boost up sales and reduce cost / expenses
◦ For the Individual Team Member
◦ Be a great coach
◦ Encourage self-learning and complete the identified training needs as seen on the Training
Passport & Syllabus
◦ Motivate, mentor and maintain learning momentum.
◦ Inspire LESSONS LEARNED, not judgment or critics
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INSPIRE
Role & Responsibility of a Trainer
39. ◦ For the Respective Trainer “YOUR FULL NAME”
◦ Be a Role Model
◦ Self-Learning
◦ Create and Innovate
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INSPIRE
Role & Responsibility of a Trainer
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INSPIRE
How Great I AM
Kita adalah hasil dari yang terus kita lakukan. Sehingga
Keunggulan bukanlah suatu tindakan, namun suatu kebiasaan.
Aristotle
Pertempuran dalam kehidupan tak selalu berpihak pada siapa yang lebih kuat atau lebih
cepat. Nantinya, pemenangnya adalah siapa yang berpikir dia menang.
Vincent Lombardi
41. ◦ Different stroke for different folk
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INSPIRE
Learner Style
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INSPIRE“Create a Story!”
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INSPIRE
Golden Buzzer
Q. What qualities
must ONE have
to get the
Golden Buzzer?
51. TRAINING CYCLE
1. Plan a training
2. Design a training
3. Market a training
4. Conduct a training
5. Evaluate the training effectiveness
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DEFINE
Concept, The Theory, The Model
DEVELOPMENT
Required Skills
Administrative . Business . Communication .
Computer . Coaching . Creative Design . English .
Influence . Mentoring . Presentation . Selling .
Training
Self Help:
www.SLIDESHARE.net
www.GOOGLE.com
www.WIKTIONARY.org
www.YOUTUBE.com
www.WIKIPEDIA.org
52. ◦ Based on careful Training Needs Analysis
◦ Use the TNA worksheet
◦ Feedback from
◦ Guests; tripadvisor.com, booking.com, other online resources
◦ Written guest feedback / questionnaire
◦ Management team
◦ Individual Training Passport
◦ New equipment, facilities, services
◦ Summary findings
◦ Create and design a training plan
◦ Obtain buy-in from the Management Team
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DEFINE
Plan a Training
53. ◦ Maximize the use of company training resources
◦ If unavailable, CREATE!
◦ Search materials or contents from online resources
◦ www.google.com
◦ www.slideshare.net
◦ www.pinterest.com
◦ www.wikipedia.org
◦ www.youtube.com
◦ Training Module consists of
◦ PowerPoint Presentation
◦ Tutor’s Notes
◦ Handouts
◦ Course Feedback
◦ Training Administration; Attendance Record, Training Passport, Stamp
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DEFINE
Design a Training
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DEFINE
Design a Training
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DEFINE
Design a Training
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DEFINE
Design a Training
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DEFINE
Design a Training
61. ◦ Microsoft Office PowerPoint Template
◦ Tutor’s Notes
◦ Handout
◦ Reference
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Training Module Design
DEFINE
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Training Module Design
01. Core Series Departmental Orientation
1. Hotel Orientation
2. Departmental Orientation
3. Brand Standard: Kila
4. Hospitality Training
5. Service Excellence
6. Agent of Change
7. Brand Ambassador
8. Exceeding Guest Expectations
DEFINE
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Training Module Design
02. Functional Series How to do a task
DEFINE
1. Accounting & Finance
2. Electronic Data Processing
3. Food and Beverage
4. Front Office
5. House Laundry
6. Housekeeping
7. Human Capital / Resources
8. Human Capital Development / Training
9. Purchasing
10. Purnama Spa
11. Recreations
12. Sales & Marketing
13. Security
14. Communication Center (Telephone, Telex, Fax)
15. Engineering
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Training Module Design
03. Leadership Series Authentic Leadership
DEFINE
1. Introduction to Leadership
2. Authentic Leadership
3. Strategic Leadership
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Training Module Design
04. Supervisory Series Effective Scheduling
DEFINE
1. Effective Communication Skill
2. The Eye of a Supervisor
3. Listening Skill
4. Effective Scheduling
5. Presentation Skill
6. Train the Trainer
7. Selling Skill
8. Coaching Skill
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Training Module Design
05. Management Series Managing Our People
DEFINE
1. Managing Our People
2. Negotiation Skill
3. Strategic Management
4. Business Plan Design
5. Advance SMART Selling
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Training Module Design
06. Development Series Housekeeping Management
Development Program
DEFINE
1. Accounting & Finance Management Development Program
2. Front Office Management Development Program
3. Housekeeping Management Development Program
4. Sales & Marketing Management Development Program
5. Human Capital Management Development Program
6. Engineering Management Development Program
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Training Module Design
07. Specific Purpose Series Digital Marketing Training
DEFINE
1. English for Specific Purpose
2. Social Media & Digital Marketing
3. Health & Safety at Work
4. First Aid
5. Korean Class
71. ◦ Use Online e-Learning portal available
◦ Restricted the user
◦ Administrator to be appointed
◦ Conventional collaterals are less preferred nowadays; posters, credos, etc
◦ Market Benefits! As also usual selling and marketing efforts – to get the buy-in
◦ Smart teasers
◦ Use images. Remember the effective use of Facebook and Instagram
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DEFINE
Market a Training
72. ◦ 5Ps: Prior Planning Prevents Poor Performance
◦ Master the following skills by using slideshare.net or our learning resources
◦ Presentation
◦ Training
◦ Communication
◦ Marketing
◦ Selling
◦ Rehearse before conducting any training sessions
◦ Use the Training Module materials
◦ Tutor’s Notes
◦ PowerPoint presentation
◦ Handouts
◦ Relevant materials @ youtube, google, pinterest, slideshare.net, Wikipedia.org
◦ Training Administration; Training Passport, Course Feedback
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DEFINE
Conduct a Training
73. ◦ Summary Course Feedback
◦ Establish Lessons Learned:
◦ Highlight areas to improve
◦ Utilize areas of strengths
◦ Share findings during the Morning Briefing or Monthly Meeting
◦ Lessons Learned
◦ Unattandees
◦ Ways Forward
◦ Coach performance at the workplace
◦ Linked to Performance Development Review
◦ Complete the Training Passport
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DEFINE
Evaluate the Training Effectiveness
75. ◦ Type of Human Capital Development
◦ Training Passport & Syllabus
◦ Annual Hotel & Departmental Training Plan
◦ Departmental Operations & Training Manual
◦ Training Incentive Scheme
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EVALUATE
Connect to matters, Put Theory into
Action, Workable Ideas
76. ◦ Type of Learning
◦ Core; The Power of Engagement, Increasing Profit through Sales, Exceeding Guest Expectations
through Personalized Service, Brand Ambassador, Better Safe Than Sorry
◦ Technical / Functional utilizing competency-base; KKNI
◦ Leadership; Functional Leadership
◦ Development Programs
◦ Supervisor
◦ Manager
◦ Executive
◦ Specific Purpose
◦ English for Specific Purpose
◦ Other Language Training
◦ Cross Exposure
◦ Task Force
◦ Pre-Opening Support
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EVALUATE
Human Capital Development
77. ◦ Target of Training Syllabus
◦ For Casuals & Trainees
◦ For Associates
◦ For Supervisors
◦ For Managers
◦ For Executives
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EVALUATE
Training Passport & Syllabus
◦ Duration
◦ The 1st Day of Assignment; New Joiner, Newly
Promoted, Newly Transferred
◦ 1 Month
◦ 3 Months
◦ 6 Months
◦ 9 Months
◦ 12 Months
78. ◦ Annual & Monthly Hotel Training Plan
◦ Annual & Monthly Departmental Training Plan
◦ Remember Types of Training available:
◦ Core
◦ Technical / Functional
◦ Leadership
◦ Development Programs for Supervisor,
Manager, Executive
◦ Specific Purpose
◦ Utilize e-Learning Portal
◦ Ensure individual participation
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EVALUATE
Training Plan
79. ◦ Operations Manual Index
◦ Training Manual Index
◦ Refer to existing Aerowisata Hotels & Resorts
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EVALUATE
Departmental Operations & Training Manual
81. ◦ Clay Academy
◦ Online Departmental Operations & Training Manual
◦ Wordpress.com
◦ Google.com
◦ Youtube.com
◦ Pinterest.com
◦ Facebook.com
◦ Learning Kiosk / Center / Library
◦ Hotel Trainers Club + Photo
◦ Management Support
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ACT
Make a difference in the workplace
86. ◦ Your photo
◦ What are the activities?
◦ Who are the facilitators?
◦ Who are the members?
◦ You need a leader.
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ACT
Hotel Trainers Club
87. ◦ Reward through recognitions as follows:
◦ The Best Learner of the Quarter
◦ The Best Training Team of the Quarter
◦ The Best Trainer of the Quarter
◦ The Best Learner of the
◦ The Best Trainer of the Year
◦ The Best Training Team of the Year
◦ Educate trainers directly and indirectly
◦ Facilitate trainers to actively seeking new ways and better ways
◦ Engage in all programs
◦ Empower Hotel Trainers
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ACT
Management Support to Hotel Trainers Club
88. ◦ Let’s Design Our Proposal
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ACT
Training Incentive Scheme & Training Room
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ACT
Annual Human Development Plan