SlideShare a Scribd company logo
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  Agile	
  PMO	
  
Project	
  Controls	
  Expo	
  –	
  13th	
  Nov	
  2013	
  
Twickenham	
  Stadium,	
  London	
  	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
About	
  the	
  Speaker	
  
Michael	
  Nir	
  
o  President	
  Sapir	
  ConsulHng	
  
o  Business	
  and	
  management	
  consultant	
  
o  Global	
  clients	
  -­‐	
  telecoms,	
  hi-­‐tech,	
  so:ware	
  development,	
  
R&D	
  environments	
  and	
  petrochemical	
  &	
  infrastructure	
  
o  Author	
  of	
  bestseller	
  business	
  books	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Important	
  Concepts	
  in	
  this	
  Keynote	
  
o  Research	
  –	
  State	
  of	
  e/PMOs	
  
o  Pete	
  tells	
  his	
  story	
  –	
  How	
  it	
  happens	
  
o  Flavors	
  of	
  Failure	
  -­‐	
  The	
  Revealed	
  Secrets	
  of	
  the	
  Shocking	
  
Truths	
  about	
  Global	
  PMO	
  	
  
o  The	
  Goal	
  of	
  the	
  PMO	
  
o  Construct	
  and	
  Maintain	
  a	
  value	
  driven	
  PMO	
  
o  PMO	
  in	
  Scrum	
  environments	
  -­‐	
  NEW	
  
AGENDA
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
ObjecTves	
  
o  To	
  learn	
  how	
  to	
  avoid	
  	
  common	
  piUalls	
  of	
  PMO	
  
implementaTons	
  
o  To	
  discover	
  beVer	
  ways	
  of	
  leading	
  change	
  through	
  a	
  
strategic	
  PMO	
  
o  To	
  idenTfy	
  key	
  points	
  of	
  increasing	
  value	
  delivery	
  through	
  a	
  
lean	
  and	
  mean	
  PMO	
  
o  To	
  realize	
  new	
  opportuniTes	
  for	
  PMO	
  and	
  Scrum/Agile	
  
AGENDA
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
In	
  a	
  Nutshell	
  
o  Most	
  PMOs	
  fail	
  to	
  deliver	
  the	
  expectaTons,	
  30-­‐50	
  %	
  close	
  yearly.	
  IniTally	
  
they	
  promise	
  –	
  reliable	
  results	
  and	
  value	
  based	
  prioriTzaTon	
  (Gartner)	
  
o  Eventually	
  they	
  become	
  a	
  financial	
  burden	
  
o  PMOs	
  have	
  to	
  focus	
  on	
  Value	
  creaTon	
  
o  Key	
  –	
  iteraTve	
  and	
  transformaTonal	
  value	
  based	
  delivery,	
  enabling	
  strategic	
  
porUolio	
  selecTon	
  
EXECUTIVE SUMMARY
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  numbers	
  tell	
  the	
  story	
  
RESEARCH
Gartner
2012
ESI
2013
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
IntenTons	
  are	
  GOOD	
  
THE STORY OF PETE – HOW IT USUALLY
TRANSPIRES
o  Meet	
  Pete	
  –	
  a	
  new	
  PMO	
  manager	
  just	
  recruited	
  
o  Londec	
  IT	
  SoluTons	
  
n  UK	
  division	
  
n  1,200	
  people	
  business	
  unit	
  
n  Complex	
  products	
  
	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
His	
  Orders	
  
THE STORY OF PETE – HOW IT USUALLY
TRANSPIRES
Build me a
PMO worthy
of Londec!
Yes
Master
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  Pondering	
  	
  
THE STORY OF PETE – HOW IT USUALLY
TRANSPIRES
What to do?
Maybe some
research?
Analysis of
Current state?
Interviews?
I know…
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  Consultant	
  
THE STORY OF PETE – HOW IT USUALLY
TRANSPIRES
Pay me a
Lot!
Write a
Mission
Statement.
Gap
analysis.
OK
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  Mission	
  
THE STORY OF PETE – HOW IT USUALLY
TRANSPIRES
The mission of the Project Management Office
(PMO) is to provide an enterprise-wide approach to
identify, prioritize, and successfully execute a
technology portfolio of initiatives and projects that
are aligned with the LONDEC strategic goals and
educational vision…
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
I need a
Home
The	
  Gap	
  Analysis	
  –	
  Stakeholders	
  
Worthy
PMO
Strategic
Alignment
No
Tools
No
Tools
Training
Training
No
Tools
No
Process
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  Gap	
  Analysis	
  –	
  ExecuTves	
  
Worthy PMO
Strategic
Alignment
I need
Reports! Better
Control! A
methodology
NOW
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  first	
  Crucial	
  Steps	
  
I need a
Staff
Pay me
a Lot!
I can
help
Maybe
Select
Tools
Training Need
Assessment?
Support
the PMs
New
Reports
and
Templates
PMBOK?
PLC
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Next	
  Steps	
  
What
Would
You Do?
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  unavoidable	
  failures	
  
FOUR PMO TYPES WHICH FAIL
I told
you
so!
o  The	
  tacTcal	
  PMO	
  
o  The	
  process	
  PMO	
  
o  The	
  chocking	
  PMO	
  
o  The	
  tools	
  PMO	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Drowning	
  in	
  administraTon	
  
TACTICAL PMO
o  Answering	
  the	
  requirement	
  for	
  ReporTng	
  
o  No	
  organizaTonal	
  Structure	
  to	
  support	
  ReporTng	
  
o  Super	
  secretaries:	
  
n  Collect	
  data	
  
n  Write	
  down	
  project	
  plans	
  
n  Manage	
  project	
  issues	
  
n  Summarize	
  meeTngs	
  	
  
	
  
Glamor of
being
where
‘things
happen’ -
on top
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Escaping	
  from	
  Process	
  Alcatraz	
  
PROCESS PMO
o  Outward	
  acceptance	
  not	
  internalized	
  
o  Double	
  reporTng	
  mechanism	
  -­‐	
  formal	
  
plans	
  and	
  actual	
  execuTon	
  
o  ‘The	
  bureaucracy	
  is	
  expanding	
  to	
  meet	
  the	
  
needs	
  of	
  the	
  expanding	
  bureaucracy’	
  (O.	
  
Wilde.)	
  
	
  
Processes
aren’t in
themselves
value
adding
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  Unavoidable	
  Crash	
  
BITING TOO MUCH
High Profile
Roll out –
initial
management
Support
– No Buy in
– Fear and
Resistance –
Colossal
Failure
Losing
Focus
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Tools	
  Tools	
  Tools	
  
Staring with
tools -
Eternalizes the
wrong WOW
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Map	
  requirements	
  to:	
  customizability	
  
and	
  tool	
  original	
  stronghold	
  
TOOL SELECTION TRADEOFF
Level	
  customizability	
  -­‐	
  ‘open’	
  API	
  axis	
  
Project-­‐PorSolio	
  scheduling	
  
engine	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
The	
  Value	
  Driven	
  PMO	
  	
  
PETE CHOOSES DIFFERENTLY
o  Leading	
  change	
  
o  Delivering	
  strategic	
  value	
  
o  Lean	
  and	
  mean	
  value	
  driven	
  	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
PMO	
  requires	
  change	
  leadership	
  
KOTTER 8 STEPS
o  Establish	
  a	
  sense	
  of	
  urgency;	
  
o  Create	
  a	
  coaliHon;!!!	
  PMO	
  beware	
  
o  Develop	
  clear	
  vision;	
  
o  Share	
  the	
  vision;	
  
o  Empower	
  people	
  to	
  clear	
  obstacles;!!!	
  PMO	
  Beware	
  
o  Secure	
  short-­‐term	
  wins;	
  
o  Consolidate	
  and	
  keep	
  moving;	
  
o  Anchor	
  change!!!	
  PMO	
  beware	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
PMO	
  manages	
  the	
  porUolio	
  
THE FUNNEL
Why Projects
– change, to
stay in
business
Proper Mix
– Present
& Future
Not too
Heavy
Strategic
Portfolio –
Resource drive
project
completion
and creation
of value
How to manage a value driven
Portfolio?
o  Creating unified visibility of project
and resource status – Resource pool
o  Analyzing, prioritizing, and updating
the resource pool
o  Enabling prioritization and forward
planning of resource allocation
across a portfolio, 6 months at least
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Focus	
  Focus	
  Focus	
  
LEAN AND MEAN – VALUE DRIVEN
o  IndenTfying	
  the	
  delivery	
  capacity	
  
o  Staggering	
  projects	
  according	
  to	
  
criTcal	
  resources	
  –	
  pull	
  mechanism	
  
o  Create	
  processes,	
  procedures,	
  tools	
  
and	
  techniques	
  which	
  support	
  criTcal	
  
resource	
  pool	
  management	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
What	
  does	
  an	
  Agile	
  PMO	
  looks	
  like?	
  
VALUE DRIVEN PMO – CREATION OF VALUE
o  Monthly,	
  list	
  of	
  prioriTzed	
  projects	
  –	
  communicated	
  to	
  
ALL	
  (works	
  beauTfully	
  with	
  scrum)	
  
o  Weekly,	
  maintain	
  criTcal	
  resource	
  schedule	
  
o  Ability	
  to	
  override	
  local	
  seemingly	
  opTmized	
  resource	
  
decisions	
  
o  Power	
  to	
  stagger	
  projects	
  
o  Manage	
  a	
  forward	
  plan	
  of	
  allocaTons	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Emerging	
  structures	
  –	
  field	
  experiences	
  	
  	
  
UNCOVERING BETTER WAYS -MARRYING SCRUM
AND THE PMO
Agile/
Scrum
Teams
Adaptive
Backlog
50-90%
Sprint/Iterations – Time fixed
It doesn’t:
• Big organizations
• Integrated products
• Regulatory industries
Stringent Control (Linear Life Cycle – Waterfall)
PMO
New
Role
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Marrying	
  Agile	
  and	
  Waterfall	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Take	
  Aways	
  –	
  Agile	
  PMO	
  benefits	
  
o  Are	
  we	
  performing	
  the	
  right	
  projects	
  
o  Are	
  we	
  focusing	
  on	
  strategy	
  
o  What	
  can	
  we	
  do	
  differently	
  to	
  increase	
  value	
  delivery?	
  
n  CriTcal	
  resource	
  idenTficaTon	
  
n  Staggered	
  value	
  driven	
  PMO	
  roll	
  out	
  
n  Change	
  leadership	
  
o  How	
  can	
  we	
  capitalize	
  on	
  team	
  Agile	
  with	
  	
  
business	
  control	
  
SUMMARY
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Copyright	
  @	
  2011.	
  All	
  rights	
  reserved	
  
Thank	
  You	
  
Michael Nir – President
Join me – one day Integrating
Agile and Waterfall Workshop
– London January 2014
m.nir@sapir-cs.com
www.sapir-cs.com

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Project Controls Expo 13th Nov 2013 - "The Agile PMO" By Michael Nir

  • 1.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  Agile  PMO   Project  Controls  Expo  –  13th  Nov  2013   Twickenham  Stadium,  London      
  • 2.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   About  the  Speaker   Michael  Nir   o  President  Sapir  ConsulHng   o  Business  and  management  consultant   o  Global  clients  -­‐  telecoms,  hi-­‐tech,  so:ware  development,   R&D  environments  and  petrochemical  &  infrastructure   o  Author  of  bestseller  business  books  
  • 3.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Important  Concepts  in  this  Keynote   o  Research  –  State  of  e/PMOs   o  Pete  tells  his  story  –  How  it  happens   o  Flavors  of  Failure  -­‐  The  Revealed  Secrets  of  the  Shocking   Truths  about  Global  PMO     o  The  Goal  of  the  PMO   o  Construct  and  Maintain  a  value  driven  PMO   o  PMO  in  Scrum  environments  -­‐  NEW   AGENDA
  • 4.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   ObjecTves   o  To  learn  how  to  avoid    common  piUalls  of  PMO   implementaTons   o  To  discover  beVer  ways  of  leading  change  through  a   strategic  PMO   o  To  idenTfy  key  points  of  increasing  value  delivery  through  a   lean  and  mean  PMO   o  To  realize  new  opportuniTes  for  PMO  and  Scrum/Agile   AGENDA
  • 5.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   In  a  Nutshell   o  Most  PMOs  fail  to  deliver  the  expectaTons,  30-­‐50  %  close  yearly.  IniTally   they  promise  –  reliable  results  and  value  based  prioriTzaTon  (Gartner)   o  Eventually  they  become  a  financial  burden   o  PMOs  have  to  focus  on  Value  creaTon   o  Key  –  iteraTve  and  transformaTonal  value  based  delivery,  enabling  strategic   porUolio  selecTon   EXECUTIVE SUMMARY
  • 6.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  numbers  tell  the  story   RESEARCH Gartner 2012 ESI 2013
  • 7.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   IntenTons  are  GOOD   THE STORY OF PETE – HOW IT USUALLY TRANSPIRES o  Meet  Pete  –  a  new  PMO  manager  just  recruited   o  Londec  IT  SoluTons   n  UK  division   n  1,200  people  business  unit   n  Complex  products    
  • 8.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   His  Orders   THE STORY OF PETE – HOW IT USUALLY TRANSPIRES Build me a PMO worthy of Londec! Yes Master
  • 9.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  Pondering     THE STORY OF PETE – HOW IT USUALLY TRANSPIRES What to do? Maybe some research? Analysis of Current state? Interviews? I know…
  • 10.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  Consultant   THE STORY OF PETE – HOW IT USUALLY TRANSPIRES Pay me a Lot! Write a Mission Statement. Gap analysis. OK
  • 11.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  Mission   THE STORY OF PETE – HOW IT USUALLY TRANSPIRES The mission of the Project Management Office (PMO) is to provide an enterprise-wide approach to identify, prioritize, and successfully execute a technology portfolio of initiatives and projects that are aligned with the LONDEC strategic goals and educational vision…
  • 12.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   I need a Home The  Gap  Analysis  –  Stakeholders   Worthy PMO Strategic Alignment No Tools No Tools Training Training No Tools No Process
  • 13.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  Gap  Analysis  –  ExecuTves   Worthy PMO Strategic Alignment I need Reports! Better Control! A methodology NOW
  • 14.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  first  Crucial  Steps   I need a Staff Pay me a Lot! I can help Maybe Select Tools Training Need Assessment? Support the PMs New Reports and Templates PMBOK? PLC
  • 15.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Next  Steps   What Would You Do?
  • 16.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  unavoidable  failures   FOUR PMO TYPES WHICH FAIL I told you so! o  The  tacTcal  PMO   o  The  process  PMO   o  The  chocking  PMO   o  The  tools  PMO  
  • 17.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Drowning  in  administraTon   TACTICAL PMO o  Answering  the  requirement  for  ReporTng   o  No  organizaTonal  Structure  to  support  ReporTng   o  Super  secretaries:   n  Collect  data   n  Write  down  project  plans   n  Manage  project  issues   n  Summarize  meeTngs       Glamor of being where ‘things happen’ - on top
  • 18.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Escaping  from  Process  Alcatraz   PROCESS PMO o  Outward  acceptance  not  internalized   o  Double  reporTng  mechanism  -­‐  formal   plans  and  actual  execuTon   o  ‘The  bureaucracy  is  expanding  to  meet  the   needs  of  the  expanding  bureaucracy’  (O.   Wilde.)     Processes aren’t in themselves value adding
  • 19.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  Unavoidable  Crash   BITING TOO MUCH High Profile Roll out – initial management Support – No Buy in – Fear and Resistance – Colossal Failure Losing Focus
  • 20.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Tools  Tools  Tools   Staring with tools - Eternalizes the wrong WOW
  • 21.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Map  requirements  to:  customizability   and  tool  original  stronghold   TOOL SELECTION TRADEOFF Level  customizability  -­‐  ‘open’  API  axis   Project-­‐PorSolio  scheduling   engine  
  • 22.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   The  Value  Driven  PMO     PETE CHOOSES DIFFERENTLY o  Leading  change   o  Delivering  strategic  value   o  Lean  and  mean  value  driven    
  • 23.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   PMO  requires  change  leadership   KOTTER 8 STEPS o  Establish  a  sense  of  urgency;   o  Create  a  coaliHon;!!!  PMO  beware   o  Develop  clear  vision;   o  Share  the  vision;   o  Empower  people  to  clear  obstacles;!!!  PMO  Beware   o  Secure  short-­‐term  wins;   o  Consolidate  and  keep  moving;   o  Anchor  change!!!  PMO  beware  
  • 24.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   PMO  manages  the  porUolio   THE FUNNEL Why Projects – change, to stay in business Proper Mix – Present & Future Not too Heavy Strategic Portfolio – Resource drive project completion and creation of value How to manage a value driven Portfolio? o  Creating unified visibility of project and resource status – Resource pool o  Analyzing, prioritizing, and updating the resource pool o  Enabling prioritization and forward planning of resource allocation across a portfolio, 6 months at least
  • 25.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Focus  Focus  Focus   LEAN AND MEAN – VALUE DRIVEN o  IndenTfying  the  delivery  capacity   o  Staggering  projects  according  to   criTcal  resources  –  pull  mechanism   o  Create  processes,  procedures,  tools   and  techniques  which  support  criTcal   resource  pool  management  
  • 26.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   What  does  an  Agile  PMO  looks  like?   VALUE DRIVEN PMO – CREATION OF VALUE o  Monthly,  list  of  prioriTzed  projects  –  communicated  to   ALL  (works  beauTfully  with  scrum)   o  Weekly,  maintain  criTcal  resource  schedule   o  Ability  to  override  local  seemingly  opTmized  resource   decisions   o  Power  to  stagger  projects   o  Manage  a  forward  plan  of  allocaTons  
  • 27.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Emerging  structures  –  field  experiences       UNCOVERING BETTER WAYS -MARRYING SCRUM AND THE PMO Agile/ Scrum Teams Adaptive Backlog 50-90% Sprint/Iterations – Time fixed It doesn’t: • Big organizations • Integrated products • Regulatory industries Stringent Control (Linear Life Cycle – Waterfall) PMO New Role
  • 28.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Marrying  Agile  and  Waterfall  
  • 29.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Take  Aways  –  Agile  PMO  benefits   o  Are  we  performing  the  right  projects   o  Are  we  focusing  on  strategy   o  What  can  we  do  differently  to  increase  value  delivery?   n  CriTcal  resource  idenTficaTon   n  Staggered  value  driven  PMO  roll  out   n  Change  leadership   o  How  can  we  capitalize  on  team  Agile  with     business  control   SUMMARY
  • 30.                                                                                                                                                                                  Copyright  @  2011.  All  rights  reserved   Thank  You   Michael Nir – President Join me – one day Integrating Agile and Waterfall Workshop – London January 2014 m.nir@sapir-cs.com www.sapir-cs.com