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axiom
The 10 Essential Pillars of
Employee Engagement
Research. Insight. Strategy.
Employee Engagement matters
Axiom Consultancy (Scotland) Ltd
2
According to the CIPD, 64% of employees
in the UK are unengaged at work.
What impact are unengaged employees
having on your organisation?
* CIPD (Autumn 2015)
Engaged Employees work with passion and
feel a profound connection to the
Company. They drive innovation
and move the organisation
forward.
Not
Engaged
Employees are essentially
‘checked-out’. They are
sleepwalking through their
workday with no passion or
energy for their job.
Actively
Disengaged
Employees aren’t just unhappy at
work, they are acting out their
unhappiness. Everyday they are
undermining the accomplishments
of engaged employees.
The Three Types of Employees
Engagement and the Customer Experience
Axiom Consultancy (Scotland) Ltd
3
Engaged employees provide
the best customer experience.
They go the extra mile to
deliver a superior customer
experience and are more
likely to be advocates for
your brand.
How engaged are your
customer facing team?
Are your Managers highly engaged?
Axiom Consultancy (Scotland) Ltd
4
Engaged Managers create more
engaged teams. How many of
your managers are highly
engaged and lead by example?
Or are they acting out their own
disaffection on their team.
People don’t quit their jobs …
they quit their bosses.
Engaged employees are more likely to stay
Axiom Consultancy (Scotland) Ltd
5
Is your onboarding
programme supporting or
hindering employee
engagement and retention?
Will your new starts become
future advocates?
How engaged are your people?
 How many of your customer facing team
are engaged?
 How many of your managers are engaged?
 Is your onboarding process supporting
employee engagement and retention?
Axiom Consultancy (Scotland) Ltd
6
Measure to Improve: The 10 Essential Pillars
Axiom Consultancy (Scotland) Ltd
7
We’ll guide you through the process
Axiom Consultancy (Scotland) Ltd
8
Employee
Engagement
Launch your
survey
Online/paper
Benchmarking &
Qualitative options
Maximise
response
Follow our top ten
tactics to boost
survey response
Promote
survey
Develop internal
communications plan
Plan your
survey
Employee Numbers
Organogram
Distribution
Timing
Insights
Strategy
Analysis
Points to be proud of
Improvements
Cascade results
Organisational roadmap
Action planning
Build Performance through People
Cultural
DNA
Define
Employer
Brand
Engage
New
Recruits
Align all
employees
with
Cultural
Values
Retain
High
Achievers
Optimise
Engagement
Our Workplace and People Strategy reports
provide guidance on:
 Whether your employer brand is an asset
 Whether your brand promise is a reality
 Whether your people share your vision &
values
 How to build commitment, loyalty and
employee engagement
 How to retain your high achievers
9
Axiom Consultancy (Scotland) Ltd
Delivering organisational clarity
Axiom Consultancy (Scotland) Ltd
10
What would be the impact to your
organisation’s performance if you
increased employee engagement?
We can map out your Cultural DNA,
measure changes to employee
engagement levels and prove the
Impact and ROI of your people
management strategy.
27 Woodside Place
Glasgow
Scotland
G3 7QL
t: + 44 (0)141 212 7980
e: info@axiomconsultancy.co.uk
www.axiomconsultancy.co.uk
axiomResearch. Insight. Strategy.

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The 10 Essential Pillars of Employee Engagement

  • 1. axiom The 10 Essential Pillars of Employee Engagement Research. Insight. Strategy.
  • 2. Employee Engagement matters Axiom Consultancy (Scotland) Ltd 2 According to the CIPD, 64% of employees in the UK are unengaged at work. What impact are unengaged employees having on your organisation? * CIPD (Autumn 2015) Engaged Employees work with passion and feel a profound connection to the Company. They drive innovation and move the organisation forward. Not Engaged Employees are essentially ‘checked-out’. They are sleepwalking through their workday with no passion or energy for their job. Actively Disengaged Employees aren’t just unhappy at work, they are acting out their unhappiness. Everyday they are undermining the accomplishments of engaged employees. The Three Types of Employees
  • 3. Engagement and the Customer Experience Axiom Consultancy (Scotland) Ltd 3 Engaged employees provide the best customer experience. They go the extra mile to deliver a superior customer experience and are more likely to be advocates for your brand. How engaged are your customer facing team?
  • 4. Are your Managers highly engaged? Axiom Consultancy (Scotland) Ltd 4 Engaged Managers create more engaged teams. How many of your managers are highly engaged and lead by example? Or are they acting out their own disaffection on their team. People don’t quit their jobs … they quit their bosses.
  • 5. Engaged employees are more likely to stay Axiom Consultancy (Scotland) Ltd 5 Is your onboarding programme supporting or hindering employee engagement and retention? Will your new starts become future advocates?
  • 6. How engaged are your people?  How many of your customer facing team are engaged?  How many of your managers are engaged?  Is your onboarding process supporting employee engagement and retention? Axiom Consultancy (Scotland) Ltd 6
  • 7. Measure to Improve: The 10 Essential Pillars Axiom Consultancy (Scotland) Ltd 7
  • 8. We’ll guide you through the process Axiom Consultancy (Scotland) Ltd 8 Employee Engagement Launch your survey Online/paper Benchmarking & Qualitative options Maximise response Follow our top ten tactics to boost survey response Promote survey Develop internal communications plan Plan your survey Employee Numbers Organogram Distribution Timing Insights Strategy Analysis Points to be proud of Improvements Cascade results Organisational roadmap Action planning
  • 9. Build Performance through People Cultural DNA Define Employer Brand Engage New Recruits Align all employees with Cultural Values Retain High Achievers Optimise Engagement Our Workplace and People Strategy reports provide guidance on:  Whether your employer brand is an asset  Whether your brand promise is a reality  Whether your people share your vision & values  How to build commitment, loyalty and employee engagement  How to retain your high achievers 9 Axiom Consultancy (Scotland) Ltd
  • 10. Delivering organisational clarity Axiom Consultancy (Scotland) Ltd 10 What would be the impact to your organisation’s performance if you increased employee engagement? We can map out your Cultural DNA, measure changes to employee engagement levels and prove the Impact and ROI of your people management strategy.
  • 11. 27 Woodside Place Glasgow Scotland G3 7QL t: + 44 (0)141 212 7980 e: info@axiomconsultancy.co.uk www.axiomconsultancy.co.uk axiomResearch. Insight. Strategy.