SlideShare a Scribd company logo
Tech parks are
social businesses
Samuel Driesen @driessen
About me
Fundamentals
Stepping stones
A Dutch example
by Samuel Driessen - XIII Conference Internacional de la APTE, June 15, 2015
Fundamentals
We think a lot about processes.
They are valuable.	
  
step 1 step 2 step 3 step n
We do a lot in networks, how do we support
them?
Support processes and networks. Make
networks visible, they speed up processes
potential
blogs, prediction markets
weak
social networks,
microblogs
strong
wiki’s, bookmarking
Understand ties
Knowledge management principles
1. Knowledge can only be volunteered, it cannot be conscripted.
2. We only know what we know when we need to know it.
3. In the context of real need few people will withhold their knowledge.
4. Everything is fragmented.
5. Tolerated failure imprints learning better than success.
6. The way we know things is not the way we report we know things.
7. We always know more than we can say, and we always say more than
we can write down.
Source: Dave Snowden (@snowded)
Stepping stones
11
1. Answer the Why question
12
2. And make it measurable!
13
Increases oneness in the organization
or park to improve x and decrease y by
z% per year.
i s o l a t i o n
Splendid
Do it together!
3. What’s happenin’?
Physical and digital
Intranet and internet
Center and edge
4. Choose the right platform
A Dutch example
NL has 58 tech parks
High Tech Campus: 10.000 employees
Large knowledge company
Location
Balance openness and ‘closedness'
Closeness (serendipity and trust!)
Mix of roles and companies
Collaboration inside and outside
Don’t copy, experiment, build
Mix of events
MyTechCampus
Facebook (public)
LinkedIn (private)
Twitter (public)
Focus on processes and
networks
Define a clear goal &
strategy
Measure
Experiment (on the edges)
Tech parks are social
businesses, so let’s
facilitate them that way!
Any questions?
23
Gracias
Thanks
Samuel Driessen, Entopic
samuel@entopic.com
@driessen

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