Using social media to further your marketing and research objectives
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The document discusses using social media to further marketing and research objectives. It provides quotes about considering accessibility for all users when designing, avoiding excuses for not implementing accessibility, and using social networks to ask the right questions and gather insights from online audiences. The document also references participating online to establish identity and avoiding repetitive strategies without change.
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The document outlines 8 stages of corporate maturity towards user experience (UX). Stage 1 involves hostility towards UX while stage 8 is a user-driven corporation where user data determines projects and company direction. It describes each stage, including typical timescales, characteristics, and how to progress to the next stage. For example, stage 2 involves developer-centered UX for 2-3 years while stage 5 establishes an official UX group led by a manager for 6-7 years. The conclusion emphasizes addressing each stage in order and finding the right leverage points to advance an organization's UX maturity over time.
Faruk avdi's presentation from AIMIA UX Function
This document outlines a 3-year user-centered program to build a culture that understands its impact on customers by overcoming distances between them through demonstrating basic human values and providing reliable supported services. It focuses on communication, design, capabilities, boundaries, ownership, and narrative to develop understanding between an organization and its customers and help them grow and transform together.
Objective Digital Case Studies
This document contains summaries of several case studies conducted by Objective Digital, an experience design company located in Sydney, Australia. The case studies describe user experience and usability testing projects conducted for various clients, including a financial institution, Asthma Foundation NSW, local governments, and News Digital Media. The projects involved redesigning websites, developing information architectures and prototypes, and analyzing user behavior and feedback using methods like interviews, card sorting, surveys, and eye tracking. The outcomes included improved website designs informed by user research. Testimonials from satisfied clients praise Objective Digital's collaborative approach and expertise in user experience design.
How to do usability testing and eye tracking
Objecitve Digital- Usability testing Sydney, Eye Tracking Sydney 1300 85 80 15 info@objectivedigital.com
Anthill Social Media Training
The document discusses strategies for managing social networks. It recommends researching your audience to understand who they are, where they are online, and how they use the web. It also suggests researching competitors and your own content to develop an effective social media strategy. Key aspects of the strategy include connecting social media platforms to your website, identifying risks, assigning responsibilities, training staff, integrating social media into job roles, and setting key performance indicators and guidelines. The document stresses the importance of listening to customers through social networks and using feedback to improve.
Proactive Customer Service with Twitter
The document discusses the benefits of using Twitter for proactive customer service, including problem resolution, positive brand image, staff involvement, and cost reduction. It provides examples of how companies are using Twitter for customer service, engaging customers, and building relationships. Metrics for measuring the impact of social media customer service efforts on sales, relationships, and identifying customer needs are also mentioned.
Designing the User Experience
Our User Centred Design/User Experience process. Each stage is part of our training course and has associated guidelines and templates.
AIMIAUX09 collaboration in web projects
My presentation at AIMIA UX 09 in Sydney on 24 April. I am always trying to work out better ways to get people with different skills to collaborate better in web projects.
ArkGroup Public Sector Intranet presentation
The document discusses engaging an organization in the development of a new intranet. It recommends getting involvement from management, staff, and IT to provide strategic direction, resources, content ownership, and technical support. It also discusses gathering requirements through current usage data, focus groups, surveys and analyzing themes. The requirements are then communicated through reports, information architecture diagrams, and wireframes. The design is validated through prototyping and usability testing.
User Centred Design For Web2.0 And Beyond
This document discusses user-centered design principles for web2.0 and beyond, emphasizing that copywriting is an important part of interface design and that designers should understand and consider the end user's experience. It also notes that traditional, rigid management attitudes can prevent more creative and collaborative approaches that are needed to effectively design for users.
Adma 08 Usability Preso Jbreeze
The document discusses usability testing techniques for digital experiences. It provides an overview of usability concepts and why usability testing is important. Several usability testing techniques are described, including forum-based group discussions, surveys, on-site 1-on-1 testing, and expert reviews. Remote testing techniques like forum-based and automated surveys are also covered. The benefits of usability testing for project management, risk management, and business are highlighted.
Websites stress me out!
We are all impacted by things that just don't work like we expect them too. These daily hassles simply add up to STRESS.
Objective Digital Intranet Workshop
Build a more usable intranet. User research and design.
Presentation by James Breeze and Joanna Lewis at Arkgroup conference in Sydney Nov 2007
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校徽：象征着学校的荣誉和传承。
校名:学校英文全称
授予学位：本部分将注明获得的具体学位名称。
毕业生姓名：这是最重要的信息之一，标志着该证书是由特定人员获得的。
颁发日期：这是毕业正式生效的时间，也代表着毕业生学业的结束。
其他信息：根据不同的专业和学位，可能会有一些特定的信息或章节。
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Using social media to further your marketing and research objectives
- 1. Utilising social media to further your marketing and research objectives
- 2. the web
- 3. “I participate, therefore I am” Tim Noonan blind guy getting into Web2.0
- 4. li ke p le ing p eo ibut n tr co
- 5. “understand consider the person who'll experience your design while you design” Christina Wodtke
- 6. management attitudes abound
- 7. “it’ll take too long”
- 9. “Those of you who think you know it all are annoying to those of us that do.” unknown
- 10. “I don’t get it?”
- 11. social networks?