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Team Coaching
AUTHOR: VITALII BARASH

Contents
1. Themes of team coaching
2. The steps of forming a team
3. Five dysfunctions of a team
4. Hands-on example of team coaching in IT environment
5. Clues for team coaching
6. Outlines
2
”
“ The strength of the team is each
individual team member. The strength of
each member is the team.
BY PHIL JACKSON
Themes of team coaching
3
4
Team
leadership
Team
objectives
Team
relationships
and dynamics
Roles and
responsibilities
Team strategy
Building
resilience
Change,
transition and
ambiguity
Working as a
‘top team’
Instance
”
“ Human accomplishments result from the reciprocal
influences of external circumstances, a host of personal
determinants, including endowed potentialities, acquired
competencies, reflective thought, and a high level of self
initiative.
The stages of team formation
5
BY BRUCE TUCKMAN
Bruce Tuckman
6
Forming
•independent behavior
•a lack of clarity
•checking one another
out
Storming
•conflict and polarization
around interpersonal issue
•little team spirit
•setting boundaries
Norming
•success occurs
•feedback is objective
•team confidence is high
•hidden agendas become
open
Performing
•high motivated
•no surprises
•big wins
•“We” orientation
•high trust
•superior performance
Adjourning
In 1965…
In 1977…
• separation
• achievement
the goal
• insecurity
© Developmental sequence in small groups, 1965
”
“Great teams do not hold back with one another. They are
unafraid to air their dirty laundry. They admit their
mistakes, their weaknesses, and their concerns without fear
of reprisal.
7
BY PATRICK LENCIONI
Five dysfunctions of a team
8
Inattention
to
Results
Avoidance
of
Accountability
Lack
of
Communication
Fear
of
Conflict
Absence
of
Trust
Patrick Lencioni
© Five dysfunctions of a team
The unwillingness to
be vulnerable within
the group
Incapable of
engaging in
passionate debate
of ideas
Pretending to feign
agreement during
meetings
Incapable of
committing to a
clear plan of actions
Put their needs
above the collective
goal
Like a chain with just one link broken, teamwork deteriorates if even a
single dysfunction is allowed to flourish
”
“A manager's most important work is helping the people
doing the work. Give them a goal and let them work.
Remove any impediments that get in their way. Do
anything that may make them more effective or
productive. Then the organization can capitalize on the
fruits of their work.
BY KEN SCHWABER
Hands-on example of team coaching
in IT environment
9
Agile approaches
10
4 values
12
principles
2 OF THEM
6 OF THEM
Individuals and interactions
Customer collaboration
Satisfying the customer
Dealing with business people
Motivated individuals
Face-to-face conversation
Become more effective
Self-organizing teams
concern people
Leading causes of failed Agile Projects
11
© 9TH ANNUAL State of Agile™ Survey
Prescient SCRUM
12
3 tenets
3 roles
5 events
©9THANNUALStateofAgile™Survey
3-4
artefacts
The most gripping thing is…
one role that is called…
SCRUM
Master
SCRUM Master: responsibilities
13
Facilitating SCRUM events
Removing impediments to the DT’s progress
Coaching and helping the DT* and the PO*
Leading and coaching the organisation
Helping employees and stakeholders
Understanding and practicing agility
Understanding product planning in an empirical environment
*PO – Product Owner, DT – Development Team © SCRUM Guide
The Development Team
14
Adherence to the SCRUM, the DT should be: self-organised and cross-functional. Is it possible?
OPEN-MINDNESS FOCUSE RESPONSIBILITY RESPECT
BRAVERY VISIBILITY OUTGOINGNESS
© SCRUMmaster.com.ua
The HRT concept
15
© Team Geek: A Software Developer’s Guide to Working Well with Others
Brian W. Fitzpatrick
Ben Collins-Sussman
Lose the Ego
Learn to Both Deal Out and Handle Criticism
Fail Fast; Learn; Iterate
Leave time for Learning
Learn Patience
Be Open to Influence
Proactive behaviour as Habit 1
16
© 7 Habits of Highly Effective People
Concern
Influence
Proactive
Reactive
Stephen Covey
Independence
Dependence
Interdependence
Leadership matters
17
© Good to Great: Why Some Companies Make the Leap… And Others Don’t
Jim Collins
Old adage
“People are your most important asset”
does not lead to the leap because
“The right people are”
Example: power of personality
+ Lee Iacocca
Beat the market 2.9 times and…
then it was at stake.
What has happened?
Outlines
18
―team coaching is a perplexing process;
―there are a lot of topics that have to be covered in order to achieve the best
results;
―each team goes through several stages of the development;
―there are a myriad of impediments on the team’s way;
―IT industry pays significant attention to the team coaching in terms of Agile
philosophy of project management;
―there are a plethora of theories and techniques we should catch up with.

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Team coaching

  • 2. Contents 1. Themes of team coaching 2. The steps of forming a team 3. Five dysfunctions of a team 4. Hands-on example of team coaching in IT environment 5. Clues for team coaching 6. Outlines 2
  • 3. ” “ The strength of the team is each individual team member. The strength of each member is the team. BY PHIL JACKSON Themes of team coaching 3
  • 4. 4 Team leadership Team objectives Team relationships and dynamics Roles and responsibilities Team strategy Building resilience Change, transition and ambiguity Working as a ‘top team’ Instance
  • 5. ” “ Human accomplishments result from the reciprocal influences of external circumstances, a host of personal determinants, including endowed potentialities, acquired competencies, reflective thought, and a high level of self initiative. The stages of team formation 5 BY BRUCE TUCKMAN
  • 6. Bruce Tuckman 6 Forming •independent behavior •a lack of clarity •checking one another out Storming •conflict and polarization around interpersonal issue •little team spirit •setting boundaries Norming •success occurs •feedback is objective •team confidence is high •hidden agendas become open Performing •high motivated •no surprises •big wins •“We” orientation •high trust •superior performance Adjourning In 1965… In 1977… • separation • achievement the goal • insecurity © Developmental sequence in small groups, 1965
  • 7. ” “Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal. 7 BY PATRICK LENCIONI Five dysfunctions of a team
  • 8. 8 Inattention to Results Avoidance of Accountability Lack of Communication Fear of Conflict Absence of Trust Patrick Lencioni © Five dysfunctions of a team The unwillingness to be vulnerable within the group Incapable of engaging in passionate debate of ideas Pretending to feign agreement during meetings Incapable of committing to a clear plan of actions Put their needs above the collective goal Like a chain with just one link broken, teamwork deteriorates if even a single dysfunction is allowed to flourish
  • 9. ” “A manager's most important work is helping the people doing the work. Give them a goal and let them work. Remove any impediments that get in their way. Do anything that may make them more effective or productive. Then the organization can capitalize on the fruits of their work. BY KEN SCHWABER Hands-on example of team coaching in IT environment 9
  • 10. Agile approaches 10 4 values 12 principles 2 OF THEM 6 OF THEM Individuals and interactions Customer collaboration Satisfying the customer Dealing with business people Motivated individuals Face-to-face conversation Become more effective Self-organizing teams concern people
  • 11. Leading causes of failed Agile Projects 11 © 9TH ANNUAL State of Agile™ Survey
  • 12. Prescient SCRUM 12 3 tenets 3 roles 5 events ©9THANNUALStateofAgile™Survey 3-4 artefacts The most gripping thing is… one role that is called… SCRUM Master
  • 13. SCRUM Master: responsibilities 13 Facilitating SCRUM events Removing impediments to the DT’s progress Coaching and helping the DT* and the PO* Leading and coaching the organisation Helping employees and stakeholders Understanding and practicing agility Understanding product planning in an empirical environment *PO – Product Owner, DT – Development Team © SCRUM Guide
  • 14. The Development Team 14 Adherence to the SCRUM, the DT should be: self-organised and cross-functional. Is it possible? OPEN-MINDNESS FOCUSE RESPONSIBILITY RESPECT BRAVERY VISIBILITY OUTGOINGNESS © SCRUMmaster.com.ua
  • 15. The HRT concept 15 © Team Geek: A Software Developer’s Guide to Working Well with Others Brian W. Fitzpatrick Ben Collins-Sussman Lose the Ego Learn to Both Deal Out and Handle Criticism Fail Fast; Learn; Iterate Leave time for Learning Learn Patience Be Open to Influence
  • 16. Proactive behaviour as Habit 1 16 © 7 Habits of Highly Effective People Concern Influence Proactive Reactive Stephen Covey Independence Dependence Interdependence
  • 17. Leadership matters 17 © Good to Great: Why Some Companies Make the Leap… And Others Don’t Jim Collins Old adage “People are your most important asset” does not lead to the leap because “The right people are” Example: power of personality + Lee Iacocca Beat the market 2.9 times and… then it was at stake. What has happened?
  • 18. Outlines 18 ―team coaching is a perplexing process; ―there are a lot of topics that have to be covered in order to achieve the best results; ―each team goes through several stages of the development; ―there are a myriad of impediments on the team’s way; ―IT industry pays significant attention to the team coaching in terms of Agile philosophy of project management; ―there are a plethora of theories and techniques we should catch up with.

Editor's Notes

  1. Hello everyone! You know me, so if you do not mind, I will skip the part where I am introducing myself. The topic of my presentation is “Team Coaching”. It is the perplexing topic. Do you know why? Yes, because the object is people. Someone says it is easier to control the space station than to manage people. Having chosen the topic, I desire to immerse yourselves into the topic and to help you be attuned to: purposes and significance of team coaching; diversity of themes that should be covered; challenges coaches could bump into; essence of team building; team coaching in terms of IT industry; and, the last but not least, some good practices for team coaching. I hope I will succeed in that 
  2. In order to meet the target, I am going to embrace the following 6 elements and make a summation in the end.