Syed Harris W. Kirmani has over 10 years of experience as a branch manager at Woodforest National Bank, where he has increased account growth and achieved high customer satisfaction ratings. He holds a Master's in Business Administration and certificates in marketing. Kirmani mentors employees, monitors branch performance, ensures regulatory compliance, and develops business through relationship management. In his community involvement, he serves on the board of Lexington Housing Development and has volunteered with Second Harvest Food Bank and Habitat for Humanity.
1. Syed Harris W. Kirmani
4068 Village Park Court (336) 473-1572
Winston Salem, N.C. 27127 syed.harris.kirmani@gmail.com
CORE LEADERSHIP QUALIFICATIONS
• Result Driven Professional • Budgeting and Cost Control • Team Player
• Staff Training & Development • Strong Decision Making and
Problem Solving Skills
• Attention to Detail
• Excellent Customer Service • Hardworking and Positive
Attitude
• Team Building
PROFESSIONAL EXPERIENCE
WOODFOREST NATIONAL BANK, Lexington, NC 2006 to Present
Community bank that offers consumer and business products at more than 750 branches in 17 states
Branch Manager
• Act as Internal Auditor within the branch for compliance issues and BSA
• Analyze income statement for feedback to the Regionals and for cash flow system
• Determined compliance with company policies and procedures through audits on teller cash balances
• Mentored and trained employees concerning expectations and projected outcomes and helped set up distal goals
for career development
• Updated employees of policy changes along with rules and regulation changes
• Managed business development by increasing customer satisfaction and by meeting monthly targeted goals
• Communicated with regional managers concerning employee performance and made recommendations
concerning pay raise and promotion
• Contacted risk management when issues arose regarding suspicious behavior or violations
• Completed PowerPoint presentations regarding branch performance for superiors
• Created numerous Excel sheets regarding projections of sales goals and income sheets
• Assisted neighboring branches with maintaining day-to-day activities in the absence of management
Accomplishments:
o Increased account growth to 12% from 2012 to 2014.
o Retained and achieved Grade A in Retail Quality Assessments and Secret Shops throughout the year
o Achieved 99.90% or more on Customer Touchpoints so far this year
o 15% increase in Relationship Product Management since EOY 2011
EDUCATION / PROFESSIONAL
Master’s in Business Administration – Winston Salem State University (2009 – 2010)
Post-Grad Certificate in Marketing – London Metropolitan University (2004 – 2005)
Bachelors in Finance and Management / Economics – Lahore School of Economics (2001-2004)
Professional Development:
Notary Public – North Carolina Notary
Proficient in Windows/Microsoft Office (Word, Excel, Outlook, PowerPoint)
Community Involvement
Lexington Housing Development
• Board Member: Assistance with financial education, review financial statements.
Second Harvest Food Bank - Winston-Salem branch
• Boxed damaged food items from different supermarkets and distributed to local food shelters
Habitat for Humanity
• Worked together with habitat for humanity to build houses in low moderate income areas