Shawn M. Smith has over 10 years of experience in logistics, operations, and inventory management. He currently works as a General Warehouse Team Coach at JCPenney Logistics in Atlanta, GA where he has led teams of up to 200 members and implemented process improvements. Previously, he held roles at Price Chopper Supermarkets and Penn State University. Smith has a Bachelor of Science in Supply Chain and Operations Management from Miami University and a Bachelor of Science in Finance from Penn State. He is proficient in various applications and has been recognized for his leadership and process improvement initiatives.

1. Shawn M. Smith
2137 Lake Park Drive SE
Smyrna, GA 30080
sms5113@gmail.com
(315) 657-5804
Work Experience
JCPenney Logistics Atlanta, GA
General Warehouse- Team Coach Sept. 2011- Present
 Implemented process improvements to increase production/accuracy.
 Led a cross functional department consisting of 200 team members.
o Receiving
o Inventory
o Picking
o Packing
o Special Projects
 Developed relationships with external staffing agencies to meet business needs.
 Collaborated with team members at home office to eliminate project barriers.
 Detailed tracking of project progress and completions.
Store Support Center- Team Coach
 Developed a department wide production/accuracy tracking tool.
 Utilized business analysis tools to determine where KPI numbers were underperforming and implemented
initiative to reach desired goals.
 Assisted with new process development.
 Led cross functional teams.
o Processing o Receiving o Sorting
Price Chopper Supermarkets Syracuse, NY
Sales and Inventory Team Member 2004-2010
 Managed liquid assets through daily and storewide weekly and quarterly inventories.
Pennsylvania State University Pattee/Paterno Library State College, PA
Collection Maintenance 2005-2009
Technical Skills
Honors: February 2013 Featured Leader: Awarded for process improvement and exceeding KPI goals.
Mentored new team coaches.
Managerial: Team Management, Creative Problem Solving, Critical Analysis, Inventory Management, Production
Planning, and Customer Service.
Applications: DMS, PDB/OOV, WMS, ProAcc, Microsoft Office, SAP, and SCOR-S.
Education
Miami University Farmer School of Business Oxford, OH
Degree: Bachelor of Science in Supply Chain and Operations Management May 2011
Concentrations: Geography, Urban/Regional Planning, and IT Management
Cumulative GPA: 3.16/4.0
Relevant Courses: MGT 451/453: Operations Planning and Scheduling/Quality Management Systems
MGT/MKT 498: Supply Chain Management
The Pennsylvania State University Smeal School of Business University Park, PA
Degree: Bachelor of Science in Finance May 2009
Cumulative GPA: 3.06/4.0
Activities
Penn State Paintball Association University Park, PA
Treasurer 2006-2009
 Worked with the university on purchase order reimbursement, collected dues, and managed monetary flows of the
entire organization
Phi Chi Theta Professional Business Fraternity University Park, PA
Pledge Class Professional Chair 2008
 Organized a professional event for the entire fraternity.
 Set appointments and communicated with a local business to help the fraternity further business professionalism.