This document is a resume for Jennifer Mailtland summarizing her experience and qualifications for administrative roles. She has over 10 years of experience in office management, administrative support, and budget management for student housing departments at UC Irvine. Her skills include office management, multi-tasking, spreadsheet creation, customer service, and strong computer skills in MS Office. She is currently the Business Manager for two housing communities at UC Irvine where she manages budgets, processes payments, and analyzes financial data.

1. J E N N I F E R M A I TL A N D
5482 Santa Gertrudes Ave.
Garden Grove, CA 92845
714-797-0550
jennifer1231@hotmail.com
 Highly motivated Administrative professional with strong administrative support skills developed through
experiences as a Business Manager, Office Manager, and Executive Assistant
 Strong organizational skills that allow for efficient workflow, while managing multiple projects and
responsibilities
 Advanced computer skills in MS Office Suite, and other university online applications and systems
Key Skills
 Office Management
 Multi-tasking
 Staff Development & Training
 Spreadsheet & Database Creation
 Customer Service
 Report & Document Preparation
 Staff Support
 Troubleshooting
 Communication
Experience
Business Manager
UC Irvine, Verano Place Housing and Arroyo Vista Housing
October 2015 – Present
Budget Management for Verano Place Housing, Graduate Housing Community and Arroyo Vista Housing, Undergraduate
Housing Community at UC, Irvine
 Report to the Director of Verano Place Housing, and the Director of Arroyo Vista Housing
 Approve purchases through Kuali Financial System daily
 Review monthly general ledger reports and reconcile monthly transactions by account
 Process Disbursement Voucher reimbursements and Travel Reimbursements, and communicate payment
approval with staff
 Submit Purchase Order requests through Kuali Financial System, and communicate progress of Purchase
Order with staff
 Submit vendor invoices to Accounting for payment processing
 Create invoices for childcare services and answer questions from parents/guardians regarding childcare account
 Payroll reconciliation and tracking of monthly staff work hours
 Communicate all Accounting and Purchasing updates
 Collaborate with Business Manager group to standardize department forms and spreadsheets
 Analyze and update income and expense spreadsheets monthly
 Monitor and analyze financial expenses and data trends
 Collaborate with management team to analyze spending and maintain budget goals
 Update data in forecasting spreadsheets to analyze income and expenses quarterly
 Analyze quarterly expenses, provide feedback to management team based on quarterly expenditures, create
projections, and provided quarterly report to Finance and Business Operations
Office Manager

2. UC Irvine, Campus Village Housing
June 2011- October 2015
Highly organized and detail-oriented Office Manager with more than 4 years of experience in Student Housing,
responsible for coordinating all office functions, supervising a team of 17 Student Staff, and providing organized
administrative support to 6 professional staff
 Report to the Director of Campus Village Housing
 Provided Administrative Support to 6 professional staff working in Residence Life and Housing Operations,
including direct support to Director and Associate Director of Campus Village
 Provided financial support to the unit by working as interim Business Manager during an extended vacancy
 Star Award recipient in May 2015, recognized for hard work and dedication to the Office Manager position and
for creating professional development and goal program for student staff
 Continually develop efficiency-enhancing workflow and process improvements
 Transcribe weekly management team meeting minutes and distribute to team
 Create master forms and templates in Microsoft Word and Excel, maintain document library
 Create weekly Community Newsletter and distribute to our residents via email
 Responsible for budget tracking of five million dollar annual budget by approving daily expenditures in Kuali
Financial System, and reporting quarterly expenses to the department
 Supervised 17 student staff working at Campus Village front desk and community center desk
 Provide customer service and front office training to student staff
 Coordination of bi-weekly staff meeting for student staff, including staff training
 Manage community center inventory, project revenue sales and expenditures, order and maintain supplies and
equipment
 Determine staffing needs for front desk and community center including recruitment, interviewing, and
onboarding of new staff members, scheduling, staff development, and yearly employee reviews
 Knowledge of University policies and procedures
Executive Assistant
UC Irvine, Student Health Center
March 2012- July 2012
Served as Executive Assistant to the Student Health Center management team as primary coordinator for patient care provider
credentialing process
 Report to Executive Director of Student Health
 Organized credential applications and documents for 30 Student Health Center Physicians
 Contributed to the successful completion of care provider credentialing process, which included reformatting
and organizing human resource files and patient care provider credential files
 Management of highly sensitive documentation requiring a high level of attention to detail while collecting all
supporting documentation
 Formatted job descriptions using Microsoft Word for various professional staff positions at the Student Health
Center
 General office support with data entry, filing, appointment setting, and financial paperwork support
Education
Bachelor of Arts, Human Development
California State University, Long Beach