This document is a resume for Suresh B summarizing his professional experience and qualifications. He has 3 years of experience in corporate sales, marketing, and customer relationship management. Currently he works as an Executive at Fortis Malar Hospitals Ltd in Chennai handling corporate accounts, marketing strategies, and business development. He has an MBA in Marketing and a Bachelor's degree in Business Administration. His skills include sales, marketing, client relationship management, and data analysis.

1. Suresh B
Mobile: +91 8939831204 / 9962319152 ~ E-mail: Sureshbalu.333@gmail.com
Aspiring for assignments in Cooperate Marketing & Sales / Customer Relationship
Management / Business development / Business Planning / Team management with
a growth oriented organisation
PROFESSIONAL PREFACEPROFESSIONAL PREFACE
 MBA (Marketing) professional with 3 years of experience in Corporate Sales &
Marketing, and Customer Relationship Management.
 Handling corporate business operations for conceptualizing & implementing sound
business strategies for accomplishment of sales targets.
 Proficient in handling day-to-day activities in co-ordination with internal / external
departments for smooth business operations.
 Adept at providing sales support, negotiating deals, strategic planning and providing
customer service.
 An Out-of-the-Box Thinker with a track record of increasing revenues, streamlining
operations, evolving process improvement strategies and creating a team work
environment to enhance productivity innovatively for organisations.
 Distinction of being Qualified & Well Trained Cooperate sales with sound judgement in
setting priorities.
 Excellent communication & exceptional interpersonal and man management skills with the
ability to lead large teams & establish relationships with key players in the industry.
CORE COMPETENCIESCORE COMPETENCIES
Sales & Marketing
 Formulating strategies for achievement of goals and targets by identifying & developing
new avenues for long term growth.
 Mapping the action plans by individuals as well as by the team for conducting effective
search of sales leads and prospects.
 Overseeing marketing operations thereby achieving increased sales growth/ maximized
profitability.
 Implementing sales promotional activities for maximum brand visibility and obtaining
market share.
 Providing sales support to the sales team by preparing proper proposals on sales and
inventory.
 Extending administrative / back office support to the sales team for achievement of the set
targets.
 Networking with sales coordination team to collect and collate data about the market
movement.
 Identifying loopholes in business plans & suggesting corrective actions to improve the
same.
 Co-ordinating with all zones and Preparing & generating daily, weekly and monthly MIS
reports.
 Creating the monthly reports on goods / items which are out of stock & on damaged
goods.
Client Relationship Management
 Managing customer service operations & ensuring customer satisfaction by achieving
delivery & service quality norms.
 Maintaining cordial relations with customers to sustain of the profitability the business.
 Building & maintaining healthy business relations with major clientele, ensuring maximum
customer satisfaction by achieving delivery & quality norm.
 Cementing good working relationship with Vendors, Business Associates, Superiors, Sub-
ordinates and other departments in the office.

2.  Providing value added customer services by attending customer queries and issues.
ORGANISATIONAL SCANORGANISATIONAL SCAN
Jan ’12 – Present
Fortis Malar Hospitals Ltd, Chennai – Executive
Key Deliverables
Handling of all corporate healthcare requirement which includes
 Corporate Account Management and New Account sign up - Active Management of major
corporate accounts (Private corporate, PSU and State government Departments).
 Budgeting, planning and forecasting of Corporate Marketing.
 Basis of client requirement, customizing the health check-up packages.
 Implementation of Corporate Marketing Strategies – Corporate Health Awareness Lectures,
Health Screening Camps, Health Shows, Value Added Services and efforts to position
Fortis, as the preferred Healthcare Services provider.
 Organizing paid onsite camp.
 Liaising and building relationship with corporate and CMO’S.
 Organizing the corporate meet and evaluating the results.
 Identify / analyze the business potential of new project investment across Tamilnadu.
 Handling Entire Tamil Nadu New Health Insurance Scheme across Chennai.
 Generating & reviewing weekly and monthly reports for achieving KRA.
 Monitoring competitor activity and collecting competitor information database.
 Accounts Reconciliation and Credit control.
 Conducting CME program to the HR and Corporate Doctors.
Significant Highlights
 Achieved the target of Rs. 6 cores in a year.
 Escalated Market share from 59%to 67%.
ACADEMIAACADEMIA
MBA (Marketing) 2012
Thangavelu Engineering College, Chennai (Anna University).
Bachelor of Business Administrative 2010
Apollo Arts & Science College, Chennai (Madras University).
IT EXPOSUREIT EXPOSURE
Tool : Oracle Applications eBusiness suite version 11.5.10.2
Operating Systems : MS Windows Family (95, 98, ME, 2000, XP & Vista)
Office Suite : MS Office (Word, Excel & PowerPoint, Outlook & Outlook Express)
Internet Knowledge : Web Surfing (Emails, Search Engine, etc.)
PERSONAL DOSSIERPERSONAL DOSSIER
Date of Birth : 5th
April, 1989.
Address : No.26, I – Block, Raja annamalaipuram, Chennai - 28
Linguistic Abilities : English, Tamil.
Marital Status : Single
Passport No & Expiry: K9974951 – 18/04/2023