This document discusses retail supply chain management. It defines supply chain management and lists its key functions as supply chain planning, strategy, procurement, asset management, and logistics. The document also outlines key supply chain processes and the objectives and functions of logistics in moving inventory from origin to point of sale. Finally, it lists some common supply chain and logistics problems and their solutions.

1. RETAIL SUPPLY CHAIN
MANAGEMENT
MMS (17-19)
Welingkar Institute Of Management

2. Supply Chain Management
 SCM is defined as the "design, planning, execution, control, and
monitoring of supply chain activities with the objective of creating net
value, building a competitive infrastructure, leveraging worldwide
logistics, synchronizing supply with demand and measuring
performance globally

3. Functions
Supply Chain
Planning
Supply Chain
Strategy
Procurement Asset Management Logistics

4. Key Supply Chain Processes
 Customer Relationship Management
 Order Fulfillment
 Manufacturing Flow Management
 Supplier Relationship Management
 Repairs and Returns

5. Supply Chain Logistics
Logistics is the part of the supply chain process that
 plans, implements and controls the flow and storage of goods, services and related information
 between the point of origin and the point of sale in order to meet customer’s requirements

6. Objective of LOGISTICS
 Retail: To deliver the right merchandise, at the right
place, at the right quantity/quality, at the right time,
to the right customer, the right price.
 Logistics: To move merchandise (inventory) effectively and efficiently from the point of origin to the
point of sale at the least cost.

7. Functions of Logistics
 Inbound Logistics: Movement of goods and raw materials from suppliers to the manufacturer.
 Purchasing and obtaining raw materials, material management (handling, storing and transporting).
 Outbound Logistics: Movement of finished goods from the manufacturer to the customer.
 Packaging, Warehousing, Transportation, Distribution

8. Supply Chain & Logistics problems
with solutions
 Globalization
 Quality & Compliance
 Fast growing markets
 Weather / Natural disasters
 New Technology
 Cyber risks