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Supercharge your Facebook Fan page For better Customer Relations Management Dan Elder, CKMP dan.elder@topsarge.com
Over 57% of members now log in daily.  More than 50% of members have “Liked” a Brand. More than 30 billion pieces of content including links, photos, news stories, are shared each month. Facebook users have an average of 130 friends. By the Numbers Various stats Facebook
3rd Largest
Facebook Fan page Even if you establish a Facebook page around a Company identity or a Product. Facebook TOS Fan Page
Types
Why? So. So What?
Metrics
Insights
Co-Admins
5,000 Limit
Humor
Let your Profile tell your Story Fill in all the blanks Update Profile
Fill in the Information Use every single block to tell about your company or product. Agenda
Update Profile
Ever Wonder?
Customize your Site Facebook Landing Pages Customize
Instead of landing on your Wall Visitors see your advertisiment or Call to Action on your own personalized canvas. Landing Page
Example
Example
Use Calls to Action	 Reward those who like your page with hidden content. Like Gate
All to Action
All to Action
Like-Gate Force a Facebook user who has not already liked your Page to like your Page before they can see content on a particular custom tab  Like-Gate
Thanks Mark
March 11th Deadline FBML - FBML enables you to build Facebook applications that deeply integrate into a user's Facebook experience. IFRAME - If you are building a new application on Facebook.com, please implement your application using HTML, JavaScript and CSS. Depreciated
Better Design –better customize user experience Better Tracking – you have control of your code Better Selling -calls to action and rotate products quicker Iframes The future to Faacebook customization IFRAME
Outsource
Use the entire Image Facebook allows you a full 600 x 200 pixels for a photograph, use them all for your profile picture. Don’t forget to align it! Profile Pic
Social Plug-ins Use them in your other Social media or web presences.  Tools
Social Plugins Network other platforms, use FB Social tools on your sites
Intergrate services Other Social sites 1 Post to All
Social Plugins
Better Friends?
Video Include Rich Media
Together
Questions Visit www.topsargebusinesssolutions.com for details on how we can help you with your social media strategy and a copy of this presentation.  http://topsargebusinesssolutions.com Supercharge your Facebook Fan page Thank You @dandotelder dan.elder@topsarge.com http://www.linkedin.com/in/topsarge http://www.topsarge.com/blog/ For better CRM Dan Elder, CKMP dan.elder@topsarge.com

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