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Frequently	Asked	Questions
SUPERCHARGE	
EMPLOYEE	
TRAINING	WITH	
HIGH-POWERED	
LEARNING	
CONTENT
Our	Presenters	
Randy	Jones	
Vice	President,	Business	Development	&	Strategy	
Paul	Callan	
Head	of	US	Channel	Partnerships
Agenda	 •  eThink	Overview	
•  Who	is	GO1?	
•  Workplace	Learning	Report	Data	
•  The	Learning	Ecosystem	
•  Learning	is	Changing	
•  The	Three	Pillars	of	Content	Strategy	
•  Overview	of	Moodle	&	Totara
eThink	Education	
Certified	Moodle	&	Totara	Partner	l	High-quality,	high-touch	
	
We	provide	a	fully-managed	Moodle	&	Totara	experience,	
covering	all	LMS-related	needs	including:	
	
•  Hosting	
•  Implementation	
•  Integrations	
•  Content	
•  Consulting	
•  Etc.	
ABOUT
ABOUT GO1
GO1’s product/solution	
ABOUTGO1
The world’s largest content library
A single subscription includes unlimited access
to courses from over 100 of the world's best
training providers.
High-quality, global content network
Globally distributed & growing quarter over
quarter, our network of partners enables us
to quickly source content on nearly any topic.
Strategic, responsive content solutioning
We go the distance to deliver customized
content solutions (e.g., white-glove
onboarding, curriculum building, content
sourcing, and more).
*	https://www.smartcompany.com.au/startupsmart/news/go1-30-million-seek-microsoft-m12/
GO1|Makinglearningeasy
11
Here’s a sample of our top-quality providers
Their Awards
11
Content Providers
ABOUTGO1
Growth	of	L&D	
https://learning.linkedin.com/resources/workplace-learning-report
More	Than	a	Trend
Submit	in	the	Q&A	
Tell	Us	about	the	Growth	of	
Your	L&D	Team	over	the	
Past	12	Months
Adult	Learners	
“The	role	of	a	talent	
developer	is	to	play	a	
critical	role	in	shaping	
future	workforce	strategy,	
while	delivering	hyper-
relevant	content	to	support	
employee	needs	of	today,	
and	cater	these	vast	efforts	
to	a	multi-generational	
workforce	with	varied	
learning	preferences.”		
	
https://learning.linkedin.com/content/dam/
me/learning/en-us/pdfs/linkedin-learning-
workplace-learning-report-2018.pdf
The	Role	of	the	LMS	
Facilitate	organizational	learning	for:	
	
•  Internal	training	and	development	
•  Compliance	
•  The	extended	enterprise
Past Present
One-off courses > Continuous learning
Face-to-face > Blended learning
Standardized offering > Personalized offering
Learn from presenter > Community learning
Public training > Public + Private + projects
Times	Have	Changed	
Learning	is	changing…
20
Bespoke	led	the	way	 Pitfalls	
Cost	–	Not	all	organizations	have	budget	to	
develop	and	maintain	custom	content	
	
	
	
Time	–	Lead	time	for	custom	content	can	be	
lengthy,	making	it	challenging	to	respond	to	new	
requirements	quickly	
	
	
Scale	–	Over	time,	it	is	difficult	to	maintain	
custom	content	for	growing	and	changing	needs,	
meaning	previous	high-quality	content	can	quickly	
become	outdated	
Quality	–	Custom	content	usually	means	
high-quality	modules,	tailored	specifically	
to	your	immediate	needs	
	
	
Platform	–	Designed	for	your	platform	of	
choice	and	to	meet	an	organization’s	specific	
requirements	
	
	
Success		–	Customized	content	is	tailored	
specifically	to	an	organization’s	needs,	driving	
higher	success	rates	out	of	the	gate	
Custom	Developed	Content	
Learning	is	changing…
Off-the-Shelf	Content	
21
Quick	Wins	 Long-term	
Cost	–	Off-the-shelf	content	is	budget	friendly	
compared	to	custom	content	
	
	
	
Time	–	Off-the-shelf	content	enables	L&D	teams	
to	respond	quickly	to	changing	laws	and	
organizational	needs	
	
	
Scale	–	Built	for	the	cloud	with	a	wide	variety	of	
topics,	off-the-shelf	content	scales	up	with	
growing	organizations	and	keeps	pace	with	
changing	needs	
Quality	–	With	hundreds	of	providers,	it’s	easy	to	
find	high-quality,	off-the-shelf	that	meets	your	
organization’s	needs	and	styles	
	
	
Platform	–	Industry	standards	(e.g.	SCORM,	xAPI),	
mean	most	off-the-shelf	content	can	be	easily	used	
in	your	platform	of	choice	
	
	
Success	–	With	a	variety	of	course	styles	and	topics,	
L&D	departments	can	readily	adapt	content	to	
engage	learners	of	all	types	
Learning	is	changing…
Three Pillars of Content
Strategy
Know your Audience
GO1	|	Three	Pillars…	
23
Knowing	your	audience	is	key	to	identifying	training	styles	and	topics.	
	
•  Have	they	used	online	content	before?	
	
•  How	do	they	(and	you!)	feel	about	your	current	training?	
○  Missing	topics?	
○  High/low	engagement?	
	
•  What	topics	matter	most?	
○  OSHA,	Compliance,	Leadership,	Safety?	
○  (Most	common	tend	to	be	professional	development,	compliance,	leadership,	and	tools)	
	
•  What	styles	to	they	like?	
○  Short	/long	format?	Animated,	real	person,	slides	with	text?	Multi-lingual?
Clearly	understanding	your	immediate	and	long-term	goals	are	a	key	pillar	in	building	
a	best-in-class	learning	strategy…	
	
•  It’s	easy	to	underestimate	your	training	needs,	so	take	the	time	for	a	“learning	audit”	
•  Regulatory	/	compliance,	custom	training,	employee	retention,	leadership	development,	etc…	
	
•  Common	categories	to	guide	discussions:	
•  Sarbanes-Oxley
•  Anti-Money Laundering
Know your Goals
GO1	|	Three	Pillars…	
24
Business skills	
Leadership & measurement	 Professional & personal development	
•  Communication skills
•  Sales tactics & strategies
•  Essential management skills
•  Leadership skills of the future
•  How to be assertive
•  Building resilience
•  Work-life balance
Technology skills	
Accounting & finance	
Compliance	
•  Programming languages (Python, C++, etc)
•  Microsoft Office Suite
•  Sexual harassment
•  OSHA compliance
•  HIPAA
Know your Providers
GO1	|	Three	Pillars…	
25
Understanding	the	provider,	not	just	course	topics	and	formats,	is	another	pillar	of	a	
best-in-breed	content	strategy…
Know your Providers…
GO1	|	Three	Pillars…	
•  57 Courses
•  Content based off best-selling business writers, authors, and speakers,
translating complex ideas into “bite-sized” chunks
•  Courses feature built-in knowledge checks and downloadable PDF sheets
Sample courses include:
•  Emotional intelligence
•  Building resilience
•  Win-win negotiation
•  Delegation
Built-in	Quizzes	&	Print-outs
•  491 Courses
•  Content based off best-selling business writers, authors, and speakers,
translating complex ideas into “bite-sized” chunks
•  Courses feature built-in knowledge checks and downloadable PDF sheets
Sample courses include:
•  Building trust & respect
•  Conflict management toolkit
•  Increasing employee engagement
•  Remote team management toolkit
Know your Providers…
GO1	|	Three	Pillars…	
Built-in	Quizzes	&	Print-outs
•  42 Courses
•  Built-in machine learning customizes learning experiences to the learner’s
individual needs
•  Includes downloadable PDF and Excel worksheets
Sample courses include:
•  Microsoft office
•  Leadership & management
•  Critical thinking & problem solving
Know your Providers…
GO1	|	Three	Pillars…	
•  Mindfulness
•  Business writing
•  Business finance
•  196 Courses
•  Interactive course design, allowing learners to ‘see & do’
•  Built-in knowledge checks and downloadable PDF sheets
Sample courses include:
•  Goal setting with S.M.A.R.T.
•  Plan your day in 18 minutes
•  Solve problems creatively with P.O.W.E.R.
Know your Providers…
GO1	|	Three	Pillars…	
•  Four attributes of effective
meetings
•  Assess & plan for risks – risk
matrix
•  How to say ‘no’ professionally
Built-in	Print-outs	as	take-
aways
•  1,583 Courses
•  Courses available in multiple languages
•  OSHA Certified training material
•  Built-in knowledge checks
Sample courses include:
•  Cleaning up small chemical spills
•  Ladder safety
•  Working surfaces
•  Slips, trips and falls
•  PPE
•  Distracted driving
•  HAZCOM
Know your Providers…
GO1	|	Three	Pillars…	
•  Lock-out / tag-out
•  Confined spaces
•  Fire extinguisher safety
•  Forklift operator training
•  Scissor lift operator training
•  Crane safety
•  98 Courses
•  In-depth discussions and insights from Fortune 1,000 Leadership
•  Geared towards senior staff
Sample courses include:
•  Redefining talent development
•  Leading across new borders
•  Leveraging technology to drive enterprise learning
•  Women leadership: building your leadership presence
Know your Providers…
GO1	|	Three	Pillars…	
•  Evolving digital business
strategies
•  Six steps to build a high
performance team
Learning	
Strategy	
•  Know	your	audience	–	leverage	learning	methods	that	
will	resonate	best	
•  Know	your	goals	–	Do	a	“learning	audit”	to	better	
understand	your	current	needs,	gaps	and	vision	
•  Know	your	providers	–	Get	more	than	a	one-off	match;	
knowing	the	depth,	experience	&	styles	helps	you	curate	
learning	to	grow	with	your	team	
•  Best-of-breed	means	curating	the	right	content	with	
the	right	platform	for	your	current	and	growing	needs	–	
creating	the	right	environment	with	targeted	learning	
drives	higher	engagement	&	retention	
Use	best-of-breed	courses	to	power	your	
Learning	Strategy
To	empower	organizations	to	
maximize	their	learning	
initiatives.	
	
	
#eThinkLove	
	
Mission	
Statement
First response time
Average minutes in business hours
33	
38	
43	
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30	
37	
34	
0	
5	
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Sep	 Oct	 Nov	 Dec	 Jan	 Feb	 Mar
The	basics…	
What	is	Moodle?	
	
	
•  Most	widely	adopted	LMS	in	the	world			
•  162,000,000+	learners	
•  Open-source	LMS	
•  Community-Driven	
•  Best	to	be	deployed	by	experts	
The	Most	Widely	Used	
LMS	in	the	World
v	
	
	
	
•  Designed	on	top	of	Moodle	
specifically	for	the	workplace	
•  Key	differentiators	
•  11	million	users	
•  1,500	organizations
99%	client	
retention	rate	
11	years	of	
business
#eThinkLove	
“I	can’t	imagine	diving	into	Totara	without	having	eThink	as	a	partner.	With	your	help	I	feel	like	we’re	
truly	using	the	LMS	to	its	fullest	potential,	which	in	turn	means	we’re	getting	our	money’s	worth	from	
the	system.“	
	
“What	is	clear	to	me	is	that	the	eThink	employees	is	what	people	are	buying.	Their	knowledge,	skills,	
experience	is	what	makes	eThink	unique.	And	that	is	something	you	all	should	be	proud	of.”	
"Thanks	for	your	stepping	in	to	help.	You	guys	rock.	I	love	the	support	eThink	gives	us,	amazing.”	
	
"Knowing	you	guys	are	there,		there's	just	so	much	I	don't	have	to	stress	about.“	
	
“You	guys	are	awesome...seriously	not	kidding	I've	never	learned	a	system	so	fast.”	
	
“Thank	you,	Sir	Daniel,	great	knight	of	eThink.”	
	
twitter.com/ethinkeducation
Randy	Jones	
Randy.Jones@eThinkEducation.com	
twitter.com/eThinkEducation	
	
	
	
Paul	Callan	
Paul.Callan@GO1.com	
twitter.com/go1com
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Humanizing Business and Change
WednesdayNovember 6, 2019
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Workforce Webinars at workforce.com/webinars

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