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University of Mumbai’s
        ALKESH DINESH MODY INSTITUTE FOR FINANCIAL AND
                    MANAGEMENT STUDIES




          A SUMMER INTERNSHIP PROJECT REPORT ON


Launch Plan of Amul Prolife Probiotic Lassee through Milk
  Distribution Highway in Andheri to Goregaon Market.
Objective
• Primary
To launch Amul Probiotic Lassee in the area of
Andheri, Jogeshwari & Goregaon and create a
potential market for the product.

• Secondary
To conduct market research and do competitive
analysis of lassee in the given area.
GCMMF : An Overview
Members:                             13 District Cooperative Milk Producers' Unions


No. of Producer Members:             3.03 million


No. of Village Societies:            15,712


Total Milk handling capacity:        13.67 million litres per day


Milk collection (Total - 2010-11):   3.45 billion litres


Milk collection                      9.2 million litres
(Daily Average 2010 -11):




Milk Drying Capacity:                647 Mts. per day


Cattlefeed manufacturing Capacity:   3690 Mts per day


Sales Turnover (2010-11)             Rs. 9774 Crores (US $ 2.2 billion)
GCMMF: Sales Turnover
Sales Turnover   Rs (million)   US $ (in million)

   1994-95         11140              355

   1995-96         13790              400

   1996-97         15540              450

   1997-98         18840              455

   1998-99         22192              493

   1999-00         22185              493

   2000-01         22588              500

   2001-02         23365              500

   2002-03         27457              575

   2003-04         28941              616

   2004-05         29225              672

   2005-06         37736              850

   2006-07         42778             1050

   2007-08         52554             1325

   2008-09         67113             1504

   2009-10         80053             1700

   2010-11         97742             2172
About Probiotic:
• Introduction:
Probiotic organisms are live microorganisms that are thought to be beneficial to the host
organism. Probiotics are commonly consumed as part of fermented foods with specially added
active live cultures; such as in yogurt, soy yogurt or as dietary supplements

• Availability
food products yogurt, smoothies, milk and juice
dietary supplements pills or powders

• Benefits
Helpful against diarrhoea irritable bowel syndrome rotavirus Clostridium difficile colds
and flu, eczema bladder cancer

• Risks
Mild size effects gas and bloating. affect metabolic activity, over stimulate the immune
system or cause gene transfer

• Indian Probiotic market
Indian market currently Rs. 20.6 million can be pushed to1 Million Euro mark around
2013-14 and 1.3 Million Euro by 2015. Estimates put global probiotic food and drink market at
10Billion Euro.
Product Details
 • Product Name Amul Prolife Probiotic Lassee
 • Description  Flavoured (Rose) Probiotic Lassee (Drinking Yoghurt)
 • Packing      200 ml Glass
Composition                Toned     Milk,    Sugar   /    Salt,   Fruit   Pulp   Compound,   Stabilizer   ,
                           Active Probiotic Culture

Nutritional Information    60 kcal/100 ml


Shelf Life+                Best Before 10 days from Packaging


Storage condition          Keep Under Refrigeration below 8° C
Amul Prolife Probiotic Lassee
Product Features
• Tasty, Healthy and refreshing treat for all age people.
• Contains live Probiotic bacteria which helps digestion and improve
   immunity.
• Made with special culture to give a smooth, mild acidic taste.
• It is made from natural ingredients.
• Available in one flavour namely Rose

Product Application
• As a healthy drink.
• For on the go consumption.
• Breakfast table.

Availability
• Available in Gujarat and Maharashtra
SWOT ANALYSIS OF AMUL PROLIFE LASSEE
Strength:                                      Weakness:
    Appetizing Rose Flavour                       Less Margin
   Already well established brand name –          Poor packaging in the initial stages
   Amul
                                                  Not easily accepted because of the new
   Healthy probiotic lassee whose quality is
                                                  segment – probiotic products
   much better than loose lassee
                                                  Lack of Refrigerators to retailers
   Follows the same distribution network
   as that of Amul milk.



Opportunities:                                 Threats:
   Good potential market                          Fear of new entrant into the market
   Limited competition from organized
   players
                                                  Other existing probiotic products in the
                                                  market
LAUNCH STRATEGY
Model used to launch Amul Prolife Lassee in the area of Andheri, Jogeshwari & Goregaon as follows:




                                                      Visit to Retailers


                                                                             Provide them proper
                                     Scheme
                                                                            information about the
                                                                                   Product



                 Shelf Life                           Margin

                                                                               Generate sales




                                                                               Feedback from
                       Replacement
                                              Price                               retailers
                          Policy
Task Performed:
  . Visit to retailers: Following Area Covered
                        Location                                                            Area

                                                               Shere Punjab, Poonam Nagar
                      Andheri East
                                                               JB nagar, MIDC Seepz
                                                               Sahar Road
                                                               Marol, Chandwali
                                                               Majaswadi
                    Jogeshwari East                            Income Tax
                                                               Hema Industries
                        Location                                                            Area

                                                               Aarey Road
                     Goregaon East
                                                               JP Road
                                                               Dindoshi
                                                               SV Road, Link Road
          Andheri, Jogeshwari, Goregaon (West)                 Four Bunglows, Seven Bunglows, Versova
                                                               Prabodhan


        Provide Information about the product
Piece                                            1 Cup Amul Prolife Lassee
Size                                             200 ml
Retailer price                                   Rs. 09.60
M.R.P                                            Rs. 12
Margin                                           Rs. 2.40
Sell the Product
    Feedback

Other Strategies adopted:
Provide Schemes/Offers
Provide Banners for Advertisement

Competitive analysis
 Key Factors         Amul      Danone      Mother      Krushna     Mahanand       Local
                                           Dairy
 Size                200 ml    165 ml      200 ml      200 ml      200 ml         250 ml
 Price               Rs 12     Rs 18       Rs 12       Rs 12       Rs. 12         Rs. 24
 Margin to           Rs 2.40   Rs. 4       Rs. 3       Rs. 4       Rs. 4          Self
 Retailer(1 piece)                                                                seller
 Packing             Plastic   Poly Pack   Poly Pack   Poly Pack   Poly Pack      Loose
                     Cup                                                          Lassee
 Availability        In All    In All      In Some     In few      In few areas   In few
                      areas     Areas      Areas       areas                      Areas
 Probiotic           Yes       No          No          No          No             No
Problems faced after the launch of Lassee
•   Flavour: Amul Prolife Lassee was available only in Rose flavor. While launching the
    flavor was very strong. The rose content was very high because of which it wasn’t easily
    acceptable in the market. Consumers were demanding for different flavors.

•   Sweet Content: Health conscious consumers were demanding the sweet content to be
    less, as they thought that it will increase the calorie content.

•   Packaging: Plastic cups consumed more space in the display was the thinking of the
    retailers. Consumers and retailers were asked to change the packaging to pouch as it will
    consume less space. They also wanted the packaging to be more attractive.

•   Distribution – The distributor complained about the distribution channel of lassee as it
    was damaging the product.

•   These were the few hurdles that were faced in the initial stages

•   Few of the retailers misunderstood as the sales representative of other amul products
    and started complaining about unavailability of the products, but we made them clear
    their doubts that we are in the market only to sell amul lassee and we convinced them
    that we will surely convey their message to the company.
PRIMARY TABULATION & INTERPRETATION CONSUMER (Sample size 100)
       Awareness about                                 If yes, do you consume                    If No, would you like go for
         Amul Prolife                                      probiotic foods?                           probiotic products                     10%

           Lassee
                                                                 15%
                    33%

      67%
                                  Yes                    85%                                                        90%
                                                                                          Yes                                                Yes
                                  No
                                                                                          No                                                 No

5%                                                                       Frequency
4%
     Probiotic Brands that come to                                                                              Packaging
                  mind                                                 1% 3% 6%         Everyday
                                                                                   5%                                10%
                                                                                        Alternate day
                                        Yakult                                                          37%
     36%                                                                                Weekly
                            55%         Amul                                                                                      Can
                                        Mother dairy                                    Monthly
                                                               85%                                                          45%   Pouch
                                        Nestle                                          Never
                                                                                                                                  Glass Bottle
                                                                                                        8%                        Tetra Packs
            Prefered Quantiity
                                                            Amount you would                                    Occupation
               9%
                                                           spend for one time…                                                    Service
                          43%           200 ml
      22%                                                       9%      7%
                                                                                                              19%         27%     Business
                                        300 ml
                                                                                         < 15
                                                                                                                                  Students
                                        500 ml
             26%
                                                         37%                             15-20 12%
                                                                             47%                                                  Housewives
                                        1000 ml                                                                     42%
                                                                                         20-25
                                                                                         25-30
Primary Tabulation & Interpretation Retailer (Sample size: 40)
 Awareness of Probiotic                                 Frequency of delivery
       Products                                                                                Appropriate Advertising
                                                                             Everday
                                                                                                     Medium
                                                                11%
                       43%
                                                                             Alternate
57%                                  Yes         53%                  36%                                              TV
                                     No                                      Weekly
                                                                                                    24%
                                                                                                                45%    Newspap
                                                                                                                       er
      Top Of Mind Awareness                       Packaging People Demand
                                                                                              20%
                                                                                                                       Hoarding
                                                                                                          11%
                                                                 6%
  7%        5%                                                                 Can
                                                          15%
                                                                               Pouch                                   Magazine
                      31%         Amul
                                  Yakult         23%
                                                                               Glass Bottle
                                  Mother Dairy
                                                                       45%                     Expected Percentage of
      57%                                                 11%                  Pet Bottle
                                  Nestle                                                              Margin
                                                                               Tetra Pack
  6%             4%

 Which Brand of Probiotic                               Preferred Quantity
                                                                                                                            10-
                                                                                              31%
   foods do you stock Amul                                                                                                  20%

                                                          17%    9%
                                      Yakult                                 200 ml
                                                                                                                 69%        20-
36%                         54%                                              300 ml                                         30%
                                      Mother      29%                 45%
                                      Dairy                                  500 ml
                                      Nestle                                 1000 ml
SUGGESSTION & RECOMMENDATION
 •   Make the packaging more attractive

 •   Try the packaging in the form of pouches/ for plastic cups, use better sealing and preferably
     white cups rather than transparent one.

 •   Introduce more flavours

 •   Create more awareness about the product

 •   Andheri to Goregaon is very niche, segmentation needs to take place carefully

 •   Areas such as MIDC, Seepz, SV Road (near stations), Chandiwali are high potential markets.




                                        Conclusion
Amul being household name in the market should concentrate more on the prospective market of
people who are very much health conscious. The company must also try brining in new flavours in
the market and also change the packaging of the product. The product has a great potential and can
capture a huge market as it is one of the early birds in its segment.

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Summer internship project amul gcmmf

  • 1. University of Mumbai’s ALKESH DINESH MODY INSTITUTE FOR FINANCIAL AND MANAGEMENT STUDIES A SUMMER INTERNSHIP PROJECT REPORT ON Launch Plan of Amul Prolife Probiotic Lassee through Milk Distribution Highway in Andheri to Goregaon Market.
  • 2. Objective • Primary To launch Amul Probiotic Lassee in the area of Andheri, Jogeshwari & Goregaon and create a potential market for the product. • Secondary To conduct market research and do competitive analysis of lassee in the given area.
  • 3. GCMMF : An Overview Members: 13 District Cooperative Milk Producers' Unions No. of Producer Members: 3.03 million No. of Village Societies: 15,712 Total Milk handling capacity: 13.67 million litres per day Milk collection (Total - 2010-11): 3.45 billion litres Milk collection 9.2 million litres (Daily Average 2010 -11): Milk Drying Capacity: 647 Mts. per day Cattlefeed manufacturing Capacity: 3690 Mts per day Sales Turnover (2010-11) Rs. 9774 Crores (US $ 2.2 billion)
  • 4. GCMMF: Sales Turnover Sales Turnover Rs (million) US $ (in million) 1994-95 11140 355 1995-96 13790 400 1996-97 15540 450 1997-98 18840 455 1998-99 22192 493 1999-00 22185 493 2000-01 22588 500 2001-02 23365 500 2002-03 27457 575 2003-04 28941 616 2004-05 29225 672 2005-06 37736 850 2006-07 42778 1050 2007-08 52554 1325 2008-09 67113 1504 2009-10 80053 1700 2010-11 97742 2172
  • 5. About Probiotic: • Introduction: Probiotic organisms are live microorganisms that are thought to be beneficial to the host organism. Probiotics are commonly consumed as part of fermented foods with specially added active live cultures; such as in yogurt, soy yogurt or as dietary supplements • Availability food products yogurt, smoothies, milk and juice dietary supplements pills or powders • Benefits Helpful against diarrhoea irritable bowel syndrome rotavirus Clostridium difficile colds and flu, eczema bladder cancer • Risks Mild size effects gas and bloating. affect metabolic activity, over stimulate the immune system or cause gene transfer • Indian Probiotic market Indian market currently Rs. 20.6 million can be pushed to1 Million Euro mark around 2013-14 and 1.3 Million Euro by 2015. Estimates put global probiotic food and drink market at 10Billion Euro.
  • 6. Product Details • Product Name Amul Prolife Probiotic Lassee • Description Flavoured (Rose) Probiotic Lassee (Drinking Yoghurt) • Packing 200 ml Glass Composition Toned Milk, Sugar / Salt, Fruit Pulp Compound, Stabilizer , Active Probiotic Culture Nutritional Information 60 kcal/100 ml Shelf Life+ Best Before 10 days from Packaging Storage condition Keep Under Refrigeration below 8° C
  • 7. Amul Prolife Probiotic Lassee Product Features • Tasty, Healthy and refreshing treat for all age people. • Contains live Probiotic bacteria which helps digestion and improve immunity. • Made with special culture to give a smooth, mild acidic taste. • It is made from natural ingredients. • Available in one flavour namely Rose Product Application • As a healthy drink. • For on the go consumption. • Breakfast table. Availability • Available in Gujarat and Maharashtra
  • 8. SWOT ANALYSIS OF AMUL PROLIFE LASSEE Strength: Weakness: Appetizing Rose Flavour Less Margin Already well established brand name – Poor packaging in the initial stages Amul Not easily accepted because of the new Healthy probiotic lassee whose quality is segment – probiotic products much better than loose lassee Lack of Refrigerators to retailers Follows the same distribution network as that of Amul milk. Opportunities: Threats: Good potential market Fear of new entrant into the market Limited competition from organized players Other existing probiotic products in the market
  • 9. LAUNCH STRATEGY Model used to launch Amul Prolife Lassee in the area of Andheri, Jogeshwari & Goregaon as follows: Visit to Retailers Provide them proper Scheme information about the Product Shelf Life Margin Generate sales Feedback from Replacement Price retailers Policy
  • 10. Task Performed: . Visit to retailers: Following Area Covered Location Area Shere Punjab, Poonam Nagar Andheri East JB nagar, MIDC Seepz Sahar Road Marol, Chandwali Majaswadi Jogeshwari East Income Tax Hema Industries Location Area Aarey Road Goregaon East JP Road Dindoshi SV Road, Link Road Andheri, Jogeshwari, Goregaon (West) Four Bunglows, Seven Bunglows, Versova Prabodhan Provide Information about the product Piece 1 Cup Amul Prolife Lassee Size 200 ml Retailer price Rs. 09.60 M.R.P Rs. 12 Margin Rs. 2.40
  • 11. Sell the Product Feedback Other Strategies adopted: Provide Schemes/Offers Provide Banners for Advertisement Competitive analysis Key Factors Amul Danone Mother Krushna Mahanand Local Dairy Size 200 ml 165 ml 200 ml 200 ml 200 ml 250 ml Price Rs 12 Rs 18 Rs 12 Rs 12 Rs. 12 Rs. 24 Margin to Rs 2.40 Rs. 4 Rs. 3 Rs. 4 Rs. 4 Self Retailer(1 piece) seller Packing Plastic Poly Pack Poly Pack Poly Pack Poly Pack Loose Cup Lassee Availability In All In All In Some In few In few areas In few areas Areas Areas areas Areas Probiotic Yes No No No No No
  • 12. Problems faced after the launch of Lassee • Flavour: Amul Prolife Lassee was available only in Rose flavor. While launching the flavor was very strong. The rose content was very high because of which it wasn’t easily acceptable in the market. Consumers were demanding for different flavors. • Sweet Content: Health conscious consumers were demanding the sweet content to be less, as they thought that it will increase the calorie content. • Packaging: Plastic cups consumed more space in the display was the thinking of the retailers. Consumers and retailers were asked to change the packaging to pouch as it will consume less space. They also wanted the packaging to be more attractive. • Distribution – The distributor complained about the distribution channel of lassee as it was damaging the product. • These were the few hurdles that were faced in the initial stages • Few of the retailers misunderstood as the sales representative of other amul products and started complaining about unavailability of the products, but we made them clear their doubts that we are in the market only to sell amul lassee and we convinced them that we will surely convey their message to the company.
  • 13. PRIMARY TABULATION & INTERPRETATION CONSUMER (Sample size 100) Awareness about If yes, do you consume If No, would you like go for Amul Prolife probiotic foods? probiotic products 10% Lassee 15% 33% 67% Yes 85% 90% Yes Yes No No No 5% Frequency 4% Probiotic Brands that come to Packaging mind 1% 3% 6% Everyday 5% 10% Alternate day Yakult 37% 36% Weekly 55% Amul Can Mother dairy Monthly 85% 45% Pouch Nestle Never Glass Bottle 8% Tetra Packs Prefered Quantiity Amount you would Occupation 9% spend for one time… Service 43% 200 ml 22% 9% 7% 19% 27% Business 300 ml < 15 Students 500 ml 26% 37% 15-20 12% 47% Housewives 1000 ml 42% 20-25 25-30
  • 14. Primary Tabulation & Interpretation Retailer (Sample size: 40) Awareness of Probiotic Frequency of delivery Products Appropriate Advertising Everday Medium 11% 43% Alternate 57% Yes 53% 36% TV No Weekly 24% 45% Newspap er Top Of Mind Awareness Packaging People Demand 20% Hoarding 11% 6% 7% 5% Can 15% Pouch Magazine 31% Amul Yakult 23% Glass Bottle Mother Dairy 45% Expected Percentage of 57% 11% Pet Bottle Nestle Margin Tetra Pack 6% 4% Which Brand of Probiotic Preferred Quantity 10- 31% foods do you stock Amul 20% 17% 9% Yakult 200 ml 69% 20- 36% 54% 300 ml 30% Mother 29% 45% Dairy 500 ml Nestle 1000 ml
  • 15. SUGGESSTION & RECOMMENDATION • Make the packaging more attractive • Try the packaging in the form of pouches/ for plastic cups, use better sealing and preferably white cups rather than transparent one. • Introduce more flavours • Create more awareness about the product • Andheri to Goregaon is very niche, segmentation needs to take place carefully • Areas such as MIDC, Seepz, SV Road (near stations), Chandiwali are high potential markets. Conclusion Amul being household name in the market should concentrate more on the prospective market of people who are very much health conscious. The company must also try brining in new flavours in the market and also change the packaging of the product. The product has a great potential and can capture a huge market as it is one of the early birds in its segment.