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Student Experience Experts Meeting
Birmingham
16/10/17
#jiscexperts17 https://elearning.jiscinvolve.org
Welcome to our 41st meeting
12/10/2016
› We now have nearly 300 members and the group has been established since
2004 formerly known as Learning andTeaching Experts group
› Housekeeping:
– 11:50Tea and coffee available
– 13:15 – 14:00 Lunch and networking
– 16:00 Close and tea/coffee available
› Wireless access and plug points
› Twitter tag - #jiscexperts17
› Feedback please – online evaluation form will be circulated
› Presentations and recordings will be available from the Jisc website linked to
the events page http://bit.ly/expertsoct17
Student Experience Experts Group
Your role…
› The Student Experience Experts Group provides advice and feedback
on Jisc work in this area
› You offer valuable input on the direction of future Jisc activities
› You help ensure the relevance of Jisc activities to the FE and Skills
and HE learning and teaching community and have enabled our work
to develop a strong community profile
› You provide a valuable steer in terms of how Jisc outputs and
outcomes should be communicated and disseminated
› You are our champions for our Student Experience work
12/10/2016 Student Experience Experts Group
» Develop our understanding around how organisations are developing
their approaches to designing learning and assessment in a digital age
» Discuss the changes to the Student Digital ExperienceTracker and
how we can work with community experts to validate results from 2018
Tracker
» Gather ideas to inform new areas of Jisc work on degree
apprenticeships
» Share emerging themes and findings from exploratory work on next
generation digital learning environments
» Share examples of effective institutional practice and research in
technology-enhanced learning and enable discussion across the Experts
group
12/10/2016
Aims for today
Student Experience Experts Group
Change to programme
»10:50 – 11:50 How are we developing the student
digital experience tracker?
› Helen Beetham and Sarah Knight
»11:50 – 12:05Tea and coffee
»12:05 – 13:15 Technology enhanced curricula: a decade
of design
› Gill Ferrell and Ros Smith
12/10/2016 Student Experience Experts Group
Members Showcase sessions
» Showcase 1: Student engagement with Active Blended
Learning (ABL), Sylvie Lomer,University of Manchester and
Elizabeth Palmer,University of Northampton in the Main Room
(Innovate)
» Showcase 2: Conversational interfaces as “frictionless
adoption paths” to active and engaging learning
experiences, Anders Krohn, Aula, Achieve
» Showcase 3:Tools and habits for flipped learning success
with new learners in diverse classrooms, Jasper Shotts,
Principal lecturer SFHEA,University of Lincoln, Develop
12/10/2016 Student Experience Experts Group
Ideas Wall
»Fresh ideas?
»I have a question about...
»I would like more information
on...
»I am interested in working
collaboratively on...
»Jisc could...
#jiscexperts17
Student Experience Experts Group12/10/2016
http://bit.ly/jiscexperts17
What one thing?
»www.menti.com
» Code: 16 60 04
»What one thing are you
hoping to get out of today’s
meeting?
12/10/2016 Student Experience Experts Group
Update from the Jisc Student Experience Team
12/10/2016 Student Experience Experts Group
Visit our blog: http://elearning.jiscinvolve.org for updates on activities
Building digital capability service
http://ji.sc/building-digicap
09/05/17 #digitalcapability http://ji.sc/building-digicap
Digital capability service – the elements
09/05/17
Community of
practice
Community of
practice
What are organisations doing in this space?
Guide and briefing now
available:
http://ji.sc/building-digicap
“At organisational level, we
need to look beyond the
capabilities of individuals and
be concerned with the extent
to which the identity, culture
and infrastructure of an
institution enables and
motivates digital practices”
05/09/17 #digitalcapability http://ji.sc/building-digicap
Step 2: Design and construct
Departmental, programme and service leaders align
organisational aspirations with own priorities by:
> Understanding digital professionalism in relation to
own practices
> Embedding digital capabilities in curricula and
professional practice
> Using appraisal/performance management process to
support staff digital ambitions with range of support
options
> Recognising and rewarding student and staff digital
capability achievements
Step 3: Explore and contextualise
Teams of staff and students develop contextualised
vision and action plans by:
> Establishing common language, goals and priorities
> Identifying and mapping team strengths and
weaknesses against ideal or real world requirements
> Collegiate approaches designed to achieve
desired goals
> Embedding digital capabilities in curricula and student-
facing activities
What are organisations doing in this space?
05/09/17 #digitalcapability http://ji.sc/building-digicap
» Strategic steps towards organisational digital capability
All available from:
http://ji.sc/developing-digicap
Step 1: Vision and intent
Leaders identify potential for increased organisational
growth, reputation, business and student satisfaction
through:
> Development of shared understanding, common
purpose and goals, leading to high-level vision
> Analysis of gap between current and desired situation
with action and implementation plans including
infrastructure considerations
Step 4: Support and consolidate
All stakeholders engage to review and monitor digital
capabilities developments leading to:
> Enhanced organisational andstaff reputation(s)
> Preparing students for living and working in a
digital world
> Enhancements to quality measures
> Digital leaders able to inspire and enhance
organisational digital capability
> Improved efficiency and enhanced organisational
capacity in all core business functions
Resources from Jisc
05/09/17 #digitalcapability http://ji.sc/building-digicap
»Guide and briefing
»Organisational framework and
audit tool
»Checklist for organisations
»Checklist for curriculum teams
»15 case studies from HE and FE
»Discovery tool for staff and (new
for 2017-18 pilot) learners
»New! Six institutional stories about
using the discovery tool
»Profiles for staff in a range of roles
and for learners All available from:
http://ji.sc/building-digicap
What is the discovery tool?
» The discovery tool supports individual staff
working in universities, colleges and training
providers to reflect on their digital
capabilities
» It presents a series of reflective questions
that relate to the different elements of
capability we have defined
» Questions are quiz-like and non-judgemental
» By answering the questions, staff are made
aware of digital skills they already have and
new ones they might try
» http://bit.ly/digcapdiscovery
» New platform ready for open pilot Dec 17
09/05/17 #digitalcapability http://ji.sc/building-digicap
http://bit.ly/digcapdiscovery
New for the digital capability discovery tool
» Launch new discovery tool in
Dec 17:
› New platform in Potential.ly
› Updated question sets -
generic
› New question set for
teaching staff in HE and FE
› Feb 18 – pilot student facing
discovery tool
› New data dashboards
09/05/17 #digitalcapability http://ji.sc/building-digicap
» Pilots run from Dec 17 –
May 18
» Pilot plus – closer working
with 10 institutions to
evaluate tool & embed
digital capability resources
» Over 60 institutions have
already signed up
» Closing date for
participation – 31/10
http://bit.ly/digcaptool17
09/05/17 #digitalcapability http://ji.sc/building-digicap
Training courses www.jisc.ac.uk/training
» Digital leaders course – next course running 25/26 Jan & 15/16 Feb
18,Leicester
» Curriculum confidence: Designing for digital capabilities in the
curriculum one day course – 16 Nov and bespoke onsite delivery
» Making use of digital badges – online 90 min workshop, Feb/March
18
» Digital capability one day course for library and learning resources
professionals – to be developed in 2018
» Data informed curriculum design – one day course to be piloted in
early 2018
09/05/17 #digitalcapability http://ji.sc/building-digicap
Community of Practice
09/05/17 #digitalcapability http://ji.sc/building-digicap
» Launched in May 2017 with 90
delegates at our event from across FE
and HE
» See our summary of event
http://bit.ly/2tQZQhP
» Join mailing list
http://www.jiscmail.ac.uk/jisc-digcap-
ug
» Next event taking place on 30th
November 17 sign up
http://bit.ly/digcapcop17
‘Valuable for inspiring new
ideas and making new
contacts, for sharing
resources.’
CAN2018
Change Agents’ Network
Conference 2018
Sustaining student partnerships in a time of change
Thursday 19—Friday 20 April 2018
University ofWinchester
Call for proposals out in November 17
https://can.jiscinvolve.org
Apprenticeships toolkit - next steps
» May – August
› Consultation on draft version of the tool (http://ji.sc/apprentice-
journey-v1) for feedback on gaps
– Engaged over 100 stakeholders through 15 interviews and 4
workshops
» September - December
› Now working with a web design team to redesign the resource as an
interactive web site
– Volunteers needed for user testing
» October – January
› Exploratory research into higher and degree apprenticeships
27/09/2017
The Apprenticeship Journey
in a Digital Age: provider toolkit
Roadmap Process view
Technology
View
Exit
About the
toolkit
Mythbuster
Guide
Contributors
This work is licensed under CC-BY-NC-ND
23
Preparation Planning
DeliveryAssessment
Working
with
employers
Progress
checking,
monitoring &
review
Evidencing
learning
Setting
objectives
& feedback
Learner
support
Designing
blended
learning
Initial
assessment Induction
Staff
readiness
Finding &
taking on an
apprentice
Individual
learning plan
Gateway to
EPA
End Point
Assessment
Organisational
readiness
Home Back
FE and skills assessment benchmarking tool
27/09/2017
» Benchmarking tool with a focus on
assessment for FE and skills
» Provides ‘good practice principles’
for assessment
› Teaching practice and learner
support
› Management and administration
» With examples at different levels
from ‘first steps’ through
‘emerging’, ‘established’ to
‘enhanced’
» And templates to aid reflection and
scoring
Student Experience Experts Group
Supporting FE and Skills with their use of technology
› The evolution of FELTAG:A
glimpse at effective practice in
UK FE and Skills
› New Senior leaders think
pieces
› Over 50 case studies of
practice
› Meeting of FE & Skills
Coalition on 10 May on the
apprenticeship journey in a
digital age
http://bit.ly/FEmeetOct17
Available from
https://www.jisc.ac.uk/reports/
the-evolution-of-feltag
12/10/2016
Designing learning and assessment in a digital age
» New guide to update Jisc
guidance on curriculum
design
» Session today from Gill and
Ros
» Guide launched in
December 2017
» Data informed curriculum
design workshops planned
for 2018
12/10/2016 Student Experience Experts Group
Find out more…
20/04/2016
sarah.knight@jisc.ac.uk
@sarahknight
#jiscexperts17
elearning.jiscinvolve.org
Except where otherwise noted, this
work is licensed under CC-BY-NC-ND
Student Experience Experts Group
Your choice of sessions 2pm
»Session A: Degree apprenticeships
› Lisa Gray and Gill Ferrell
› Room - Develop
»Session B: : Next generation digital learning
environments
› Lawrie Phipps and Donna Lanclos
› Room - Innovate
12/10/2016 Student Experience Experts Group
Members Showcase sessions
» Showcase 1: Student engagement with Active Blended
Learning (ABL), Sylvie Lomer,University of Manchester and
Elizabeth Palmer,University of Northampton in the Main Room
(Innovate)
» Showcase 2: Conversational interfaces as “frictionless
adoption paths” to active and engaging learning
experiences, Anders Krohn, Aula, Achieve
» Showcase 3:Tools and habits for flipped learning success
with new learners in diverse classrooms, Jasper Shotts,
Principal lecturer SFHEA,University of Lincoln, Develop
12/10/2016 Student Experience Experts Group
What one thing?
»www.menti.com
» Code: 88 35 74
»What one thing are you
going to take away from
today?
12/10/2016 Student Experience Experts Group

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Student experience experts meeting

  • 1. Student Experience Experts Meeting Birmingham 16/10/17 #jiscexperts17 https://elearning.jiscinvolve.org
  • 2. Welcome to our 41st meeting 12/10/2016 › We now have nearly 300 members and the group has been established since 2004 formerly known as Learning andTeaching Experts group › Housekeeping: – 11:50Tea and coffee available – 13:15 – 14:00 Lunch and networking – 16:00 Close and tea/coffee available › Wireless access and plug points › Twitter tag - #jiscexperts17 › Feedback please – online evaluation form will be circulated › Presentations and recordings will be available from the Jisc website linked to the events page http://bit.ly/expertsoct17 Student Experience Experts Group
  • 3. Your role… › The Student Experience Experts Group provides advice and feedback on Jisc work in this area › You offer valuable input on the direction of future Jisc activities › You help ensure the relevance of Jisc activities to the FE and Skills and HE learning and teaching community and have enabled our work to develop a strong community profile › You provide a valuable steer in terms of how Jisc outputs and outcomes should be communicated and disseminated › You are our champions for our Student Experience work 12/10/2016 Student Experience Experts Group
  • 4. » Develop our understanding around how organisations are developing their approaches to designing learning and assessment in a digital age » Discuss the changes to the Student Digital ExperienceTracker and how we can work with community experts to validate results from 2018 Tracker » Gather ideas to inform new areas of Jisc work on degree apprenticeships » Share emerging themes and findings from exploratory work on next generation digital learning environments » Share examples of effective institutional practice and research in technology-enhanced learning and enable discussion across the Experts group 12/10/2016 Aims for today Student Experience Experts Group
  • 5. Change to programme »10:50 – 11:50 How are we developing the student digital experience tracker? › Helen Beetham and Sarah Knight »11:50 – 12:05Tea and coffee »12:05 – 13:15 Technology enhanced curricula: a decade of design › Gill Ferrell and Ros Smith 12/10/2016 Student Experience Experts Group
  • 6. Members Showcase sessions » Showcase 1: Student engagement with Active Blended Learning (ABL), Sylvie Lomer,University of Manchester and Elizabeth Palmer,University of Northampton in the Main Room (Innovate) » Showcase 2: Conversational interfaces as “frictionless adoption paths” to active and engaging learning experiences, Anders Krohn, Aula, Achieve » Showcase 3:Tools and habits for flipped learning success with new learners in diverse classrooms, Jasper Shotts, Principal lecturer SFHEA,University of Lincoln, Develop 12/10/2016 Student Experience Experts Group
  • 7. Ideas Wall »Fresh ideas? »I have a question about... »I would like more information on... »I am interested in working collaboratively on... »Jisc could... #jiscexperts17 Student Experience Experts Group12/10/2016 http://bit.ly/jiscexperts17
  • 8. What one thing? »www.menti.com » Code: 16 60 04 »What one thing are you hoping to get out of today’s meeting? 12/10/2016 Student Experience Experts Group
  • 9. Update from the Jisc Student Experience Team 12/10/2016 Student Experience Experts Group Visit our blog: http://elearning.jiscinvolve.org for updates on activities
  • 10. Building digital capability service http://ji.sc/building-digicap 09/05/17 #digitalcapability http://ji.sc/building-digicap
  • 11. Digital capability service – the elements 09/05/17 Community of practice Community of practice
  • 12. What are organisations doing in this space? Guide and briefing now available: http://ji.sc/building-digicap “At organisational level, we need to look beyond the capabilities of individuals and be concerned with the extent to which the identity, culture and infrastructure of an institution enables and motivates digital practices” 05/09/17 #digitalcapability http://ji.sc/building-digicap
  • 13. Step 2: Design and construct Departmental, programme and service leaders align organisational aspirations with own priorities by: > Understanding digital professionalism in relation to own practices > Embedding digital capabilities in curricula and professional practice > Using appraisal/performance management process to support staff digital ambitions with range of support options > Recognising and rewarding student and staff digital capability achievements Step 3: Explore and contextualise Teams of staff and students develop contextualised vision and action plans by: > Establishing common language, goals and priorities > Identifying and mapping team strengths and weaknesses against ideal or real world requirements > Collegiate approaches designed to achieve desired goals > Embedding digital capabilities in curricula and student- facing activities What are organisations doing in this space? 05/09/17 #digitalcapability http://ji.sc/building-digicap » Strategic steps towards organisational digital capability All available from: http://ji.sc/developing-digicap Step 1: Vision and intent Leaders identify potential for increased organisational growth, reputation, business and student satisfaction through: > Development of shared understanding, common purpose and goals, leading to high-level vision > Analysis of gap between current and desired situation with action and implementation plans including infrastructure considerations Step 4: Support and consolidate All stakeholders engage to review and monitor digital capabilities developments leading to: > Enhanced organisational andstaff reputation(s) > Preparing students for living and working in a digital world > Enhancements to quality measures > Digital leaders able to inspire and enhance organisational digital capability > Improved efficiency and enhanced organisational capacity in all core business functions
  • 14. Resources from Jisc 05/09/17 #digitalcapability http://ji.sc/building-digicap »Guide and briefing »Organisational framework and audit tool »Checklist for organisations »Checklist for curriculum teams »15 case studies from HE and FE »Discovery tool for staff and (new for 2017-18 pilot) learners »New! Six institutional stories about using the discovery tool »Profiles for staff in a range of roles and for learners All available from: http://ji.sc/building-digicap
  • 15. What is the discovery tool? » The discovery tool supports individual staff working in universities, colleges and training providers to reflect on their digital capabilities » It presents a series of reflective questions that relate to the different elements of capability we have defined » Questions are quiz-like and non-judgemental » By answering the questions, staff are made aware of digital skills they already have and new ones they might try » http://bit.ly/digcapdiscovery » New platform ready for open pilot Dec 17 09/05/17 #digitalcapability http://ji.sc/building-digicap http://bit.ly/digcapdiscovery
  • 16. New for the digital capability discovery tool » Launch new discovery tool in Dec 17: › New platform in Potential.ly › Updated question sets - generic › New question set for teaching staff in HE and FE › Feb 18 – pilot student facing discovery tool › New data dashboards 09/05/17 #digitalcapability http://ji.sc/building-digicap » Pilots run from Dec 17 – May 18 » Pilot plus – closer working with 10 institutions to evaluate tool & embed digital capability resources » Over 60 institutions have already signed up » Closing date for participation – 31/10 http://bit.ly/digcaptool17
  • 18. Training courses www.jisc.ac.uk/training » Digital leaders course – next course running 25/26 Jan & 15/16 Feb 18,Leicester » Curriculum confidence: Designing for digital capabilities in the curriculum one day course – 16 Nov and bespoke onsite delivery » Making use of digital badges – online 90 min workshop, Feb/March 18 » Digital capability one day course for library and learning resources professionals – to be developed in 2018 » Data informed curriculum design – one day course to be piloted in early 2018 09/05/17 #digitalcapability http://ji.sc/building-digicap
  • 19. Community of Practice 09/05/17 #digitalcapability http://ji.sc/building-digicap » Launched in May 2017 with 90 delegates at our event from across FE and HE » See our summary of event http://bit.ly/2tQZQhP » Join mailing list http://www.jiscmail.ac.uk/jisc-digcap- ug » Next event taking place on 30th November 17 sign up http://bit.ly/digcapcop17 ‘Valuable for inspiring new ideas and making new contacts, for sharing resources.’
  • 20. CAN2018 Change Agents’ Network Conference 2018 Sustaining student partnerships in a time of change Thursday 19—Friday 20 April 2018 University ofWinchester Call for proposals out in November 17 https://can.jiscinvolve.org
  • 21. Apprenticeships toolkit - next steps » May – August › Consultation on draft version of the tool (http://ji.sc/apprentice- journey-v1) for feedback on gaps – Engaged over 100 stakeholders through 15 interviews and 4 workshops » September - December › Now working with a web design team to redesign the resource as an interactive web site – Volunteers needed for user testing » October – January › Exploratory research into higher and degree apprenticeships 27/09/2017
  • 22. The Apprenticeship Journey in a Digital Age: provider toolkit Roadmap Process view Technology View Exit About the toolkit Mythbuster Guide Contributors This work is licensed under CC-BY-NC-ND
  • 23. 23 Preparation Planning DeliveryAssessment Working with employers Progress checking, monitoring & review Evidencing learning Setting objectives & feedback Learner support Designing blended learning Initial assessment Induction Staff readiness Finding & taking on an apprentice Individual learning plan Gateway to EPA End Point Assessment Organisational readiness Home Back
  • 24. FE and skills assessment benchmarking tool 27/09/2017 » Benchmarking tool with a focus on assessment for FE and skills » Provides ‘good practice principles’ for assessment › Teaching practice and learner support › Management and administration » With examples at different levels from ‘first steps’ through ‘emerging’, ‘established’ to ‘enhanced’ » And templates to aid reflection and scoring
  • 25. Student Experience Experts Group Supporting FE and Skills with their use of technology › The evolution of FELTAG:A glimpse at effective practice in UK FE and Skills › New Senior leaders think pieces › Over 50 case studies of practice › Meeting of FE & Skills Coalition on 10 May on the apprenticeship journey in a digital age http://bit.ly/FEmeetOct17 Available from https://www.jisc.ac.uk/reports/ the-evolution-of-feltag 12/10/2016
  • 26. Designing learning and assessment in a digital age » New guide to update Jisc guidance on curriculum design » Session today from Gill and Ros » Guide launched in December 2017 » Data informed curriculum design workshops planned for 2018 12/10/2016 Student Experience Experts Group
  • 27. Find out more… 20/04/2016 sarah.knight@jisc.ac.uk @sarahknight #jiscexperts17 elearning.jiscinvolve.org Except where otherwise noted, this work is licensed under CC-BY-NC-ND Student Experience Experts Group
  • 28. Your choice of sessions 2pm »Session A: Degree apprenticeships › Lisa Gray and Gill Ferrell › Room - Develop »Session B: : Next generation digital learning environments › Lawrie Phipps and Donna Lanclos › Room - Innovate 12/10/2016 Student Experience Experts Group
  • 29. Members Showcase sessions » Showcase 1: Student engagement with Active Blended Learning (ABL), Sylvie Lomer,University of Manchester and Elizabeth Palmer,University of Northampton in the Main Room (Innovate) » Showcase 2: Conversational interfaces as “frictionless adoption paths” to active and engaging learning experiences, Anders Krohn, Aula, Achieve » Showcase 3:Tools and habits for flipped learning success with new learners in diverse classrooms, Jasper Shotts, Principal lecturer SFHEA,University of Lincoln, Develop 12/10/2016 Student Experience Experts Group
  • 30. What one thing? »www.menti.com » Code: 88 35 74 »What one thing are you going to take away from today? 12/10/2016 Student Experience Experts Group

Editor's Notes

  1. www.mentimeter.com User name s.knight@jisc.ac.uk jisc123
  2. Mention current pilots of the tool and resource set Mention mapping of the HE profile to the UK PSF.
  3. Toolkit draft completed in April, followed by a review process with stakeholders. Consultation told us: Structure and design some liked one route through, others liked the other so we’ll work to have one route in that meets both needs. Liked the overview and dipping in. Ensure integrity and consistency of navigation, review the imagery – more slick Content ensure we have the right references to the ETF Future Apprenticeships toolkit and resources – we’ve mapped the two resources to ensure consistency and appropriate signing Confusing recommendations around length and depth – some wanted more detail around case studies, others liked them shorter and snappier. Wanted ‘warts and all’ but often hard to gather that. Some said too many college egs, some said too many provider egs! More clarity on what this is and what it isn’t – focus on the digital Possible more content around for example progress tracking, monitoring and data driven approaches; EPA egs (although currently hard to find). Ofsted inspection – concerned about lack of measurement of progress regardless of achievement – are they developing as a result of the training? More on digital infrastructures – at the big picture level – what technologies can offer and how they can work together More on evidence to convince managers We’re now working with a web design team to improve the navigation and layout and design up as a web site.
  4. So just to return to the toolkit and provide a closer look as what is there to use.
  5. 2 ways in to the material – either via a ‘roadmap’ view – draws out 4 key stages, preparation, planning, delivery and assessment. Roadmap view – 4 main processes, read anticlockwise so preparation, planning, delivery and assessment. Which you can also view in a more linear way. Don’t get caught up in the graphics, these are all changing.
  6. Go to ‘View’ menu > ‘Header and Footer…’ to edit the footers on this slide (click ‘Apply’ to change only the currently selected slide, or ‘Apply to All’ to change the footers on all slides).
  7. Modelling ways to connect with students – using a Text Wall