A presentation by Sarah Knight at our joint building digital capability and digital experience insights community of practice event in May 2021.

1. 19 May 2021
Building digital capability and digital
experience insights community event
#digitalcapability #digitalstudent

2. Welcome to our third joint meeting
• Aims for today:
• Share practice, ideas and issues around enhancing
student, staff and organisational digital capability
• Discuss approaches to gathering students and staff
expectations and experiences of technology
• Hear about approaches taken in the current situation to
support both student and staff digital capability, and
their wider digital experience
• To reflect on what is working well and lessons learned
Delivered in partnership with Manchester Metropolitan
University
Twitter tag - #digitalcapability #digitalstudent

3. Agenda
Schedule for today:-
10:15 - 10:55: Digital education at Manchester Metropolitan University: responding to the global
pandemic, Professor Helen Laville and Professor Mark Stubbs
10:55 – 11:10 Virtual tea and coffee break
11:10 – 12.10: Choice of breakout sessions:
• Building digital skills for employability into the curriculum
• Benchmarking online learning / NUS Jisc benchmarking tool
12.15 – 12.45: Member stories from the community
12:45 – 13:30 Virtual lunch break
13:30 – 14:10: Defining future learning – the City of Wolverhampton College way, Conrad Taylor and
Adam Dwight
14:10 – 14:20 Virtual tea and coffee break
14:20 – 13:20: Choice of breakout sessions:
• Digital wellbeing
• Developing subject specific digital capabilities
15:20-15.30: Feedback and close

4. Breakout sessions
Please select your choice of breakout session via our
poll:
Morning:
• Building digital skills for employability into the
curriculum
• Benchmarking online learning / NUS Jisc
benchmarking tool
Afternoon:
• Digital wellbeing
• Developing subject specific digital capabilities

5. Links for breakout sessions
Morning sessions: 11:10
•Building digital skills for employability into the curriculum – discussion in zoom chat
•Benchmarking the online learning experience
• Bit.ly/JiscOLbench (googledoc)
Afternoon sessions: 14:20
•Digital wellbeing
• Padlet: https://padlet.com/sarah_knight7/f4wf6po0msp2wa0y
•Subject specialist digital capabilities
• Trello board (if you have a Trello account) - bit.ly/JiscDigCapSub
• Padlet (if you don’t) - bit.ly/JiscDCPadlet
Sign up / save the link in advance to get the full benefit!

6. What one
thing…
What one thing are you
hoping to take away from
today’s meeting?
Share in the chat window…

7. Building digital capability – news and
updates

8. Building digital capability service
Find out more and sign up at: https://digitalcapability.jisc.ac.uk/

9. Overall usage figures for
our discovery tool
•We are working with 89 organisations
including 37 colleges and 42
universities in UK, 4 international
universities
•Analysis of current data set (as of
the 18 May 2021)
• We now have over 32,830 users
• Collectively they have completed over
31,000 question sets roughly equally
distributed between staff and students
• 15,799 staff
• 17,032 students

10. Service updates:
*New* Weston College implementation story
https://digitalcapability.jisc.ac.uk/case-studies/weston-college/
Coming soon
•Updated HE teacher profile and learner profile
•Additional materials to support building digital capability in the curriculum
•Breakout sessions today are to inform future prioritisation of work in this areas

11. Keep in touch:
Download our digital wellbeing
briefing papers:
digitalcapability.jisc.ac.uk/what-is-digital-
capability/digital-wellbeing/
Join our mailing lists:
jiscmail.ac.uk/jisc-digcap-ug
jiscmail.ac.uk/JISC-DIGITALWELLBEING
Follow our blog:
digitalcapability.jiscinvolve.org
Find out more from https://digitalcapability.jisc.ac.uk
Get in touch at help@jisc.ac.uk (with ‘digital capability’
in the subject line)

12. Digital experience insights – news and updates

13. Digital experience insights surveys
• Our insights surveys provide powerful data on how students,
teaching and professional services staff (and now researchers)
are using technology
• 232,000 students and staff from over 250 organisations across
FE and HE have participated in our surveys since 2016
• Designed to help to understand and improve the digital
experience in FE and HE
• Provide baseline and benchmarking data to inform
organisations’ digital strategy
• Annual summative report on each survey for each sector,
providing vision and leadership
• New question sets for 2020-1 surveys running from October
and reflect requirements for the COVID-19 context
https://digitalinsights.jisc.ac.uk/
what-is-digital-insights-
experience/

14. Listening to our HE students’ voice (Oct
– Dec 2020)
https://digitalinsights.jisc.ac.uk/reports-
and-briefings/our-reports/

15. Listening to our FE learners’ voice (Oct –
Dec 2020)
https://digitalinsights.jisc.ac.uk/reports-
and-briefings/our-reports/

16. Get involved
Briefings on the 2020-1 student surveys will be published in September
Sign up to run the surveys https://digitalinsights.jisc.ac.uk/subscribe/find-out-more/
See our guidance https://digitalinsights.jisc.ac.uk/running-insights-surveys/
Join our Insights community: Click on jiscmail.ac.uk/JISC-DIGITALINSIGHTS-COP
and join by clicking on the 'Subscribe or Unsubscribe' button
Follow #digitalstudent

17. Developing student and staff partnerships
• CAN 2021 hosted by Keele University’s Institute of Innovation and
Teaching Excellence is taking place on 1-4 June
• Registration information and programme is available from
https://can.jiscinvolve.org/
• Journal of Educational Innovation, Partnership and Change: Volume 7:
Enriching BAME staff-student partnerships in higher education
• https://journals.studentengagement.org.uk/index.php/
studentchangeagents

18. Jisc Report - Powering UK
higher education
How Jisc will support universities
towards a technology-empowered
future
•Empowering culture and
leadership
•Reimagining learning, teaching
and assessment
•Reframing the student experience
•Transforming infrastructure
https://www.jisc.ac.uk/reports/higher-

19. Shaping the digital future of FE and skills
https://www.jisc.ac.uk/reports/shaping-the-digital-future-
of-fe-and-skills
Shaping the digital future of FE and skills is a cross-
sector research project led by Jisc, working in
tandem with the Association of Colleges (AoC)
FE and skills strategy 2020-2023
https://www.jisc.ac.uk/reports/jisc-further-education-and-
skills-strategy-2020-2023

20. Employability focus
• Updated employability toolkit now
available:
• https://www.jisc.ac.uk/guides/employabilit
y-toolkit
• Roundtable event: How can
education providers improve the
employability prospects of learners?
9th June,11am-12pm:
• https://www.jisc.ac.uk/events/roundtable-
how-can-education-providers-improve-
the-employability-prospects-of-learners-
09-jun

21. Next steps
What one thing or action are you going to take away from today?
www.menti.com
Code: 2103 0408

22. Next steps from the event
•Please continue to share your comments and reflections on the workshop Padlets
and other tools
•Session recordings and slides from the event will be available from our events
page:
• https://www.jisc.ac.uk/events/joint-building-digital-capability-and-digital-
experience-insights-community-of-practice-19-may-2021
•Please share your feedback on the event through completing the evaluation form
•We will be posting a summary blog write up on the event from
https://digitalcapability.jiscinvolve.org/wp/
•Please let us know if you would be interested in partnering with us to run our next
event in November 2021
Thank you for your contributions!

23. Get in touch…
help@jisc.ac.uk
With ‘digital capability’ or ‘insights surveys'
in the subject line
Except where otherwise noted,
this work is licensed under CC-BY