This document discusses lessons for the library sector from IFLA Senior Policy Advisor Stuart Hamilton. It provides background on IFLA as an international NGO representing libraries and information services. Hamilton discusses strategies for the library sector, including building alliances, working policy channels, using evidence, and capacity building. The document lists signatories to a copyright declaration and mentions capacity building activities like developing understanding, communication forums, supporters, and strong library associations.
In September Wikimedia was invited to give a presentation to staff at the British Library. This presenation was given by Roger Bamkin and Ashley van Haeften. Oddly this doesnt mention QR codes ...
Today I make presentation at NEXT LIBRARY in the session
REACH OUT - HOW TO ORGANIZE AND RUN A STRONG LIBRARY ORGANIZATION IN 2011
I’m going to tell a little about Danish libraries, the special structure in The Danish Libraryassociation, and how we influence the political system, or cooperate directly whit the politicians. see http://biblioteksdebat.blogspot.com/
The document summarizes updates and developments with the Connecticut Digital Archive (CTDA) between 2013 and 2016. It notes that the CTDA has expanded from hosting a single collection from one institution to including over 300,000 digital objects from 40+ cultural heritage institutions across Connecticut. It highlights new features like improved search capabilities that allow searching across collections from different institutions. The document also outlines the CTDA's phases of infrastructure building, collection building, and future plans to improve connection building and transition to new technical platforms and architectures by 2018.
Summary from presentations by Michel Steen-Hansen at a HIBOLIRE seminar in Copenhagen, December 14-15, 2009
Will the library spirit continue in the future?
Yes…..
– if we redefine the Library in a political context
The question then is, how to make the political decision-makers understand, promote and finance these changes.
I think our major challenges just now is to describe a new narrative frame to get public recognition
New narrative frame for the libraries
We need to create a new narrative frame, or should I say, create a definition for what the modern library is and we need to keep debating how to describe it.
We need to develop strategies to gain access to the politicians to convince them of the continued relevance of libraries in modern society.
See the hole Summary http://biblioteksdebat.blogspot.com/2009/12/will-library-spirit-continue-in-future.html
Presentation realised for the study day Le Rôle stratégique des bibliothèques dans l'appropriation du numérique par les citoyens en France et en Europe,2013 september 10, in the Bibliothèque publique d’information, Paris. The purpose of the study day was to present the results of an extensive survey, realised in 17 european countries libraries, for the Gates Fondation. Latvia Public Libraries were part of this survey and are a great example of the e-inclusion services offered in libraries. This pwp presents this library network which received the financial help of the Gates Fondation.
Today we have visitors from a Turkey. Therefore, we have made a presentation of the Danish Library Association and our special organization's structure. We will also present the Danish think tank Future Libraries and their study
Economic Value of Public Libraries
Danish Library Association
Danish Library Association has a special association structure of library professionals as well as local politicians on the Council. The President is always politicians and local politicians always constitute the majority.
I think this mix of politicians and library professionals Works in a constructive way. Because the professionals inspire the politicians and the politicians give a good insight into how we need to prioritize. And other times it functions inversely.
So I hope we also in the future will be able to get this symbiosis to function and that local politicians want to put as much thought into the matter and will work in our Board, like they do today.
See the presentation
Libraries of the Future – Knowledge, debate and Network
The Danish Think Tank has the ambition to:
• Produce knowledge, analysis and cross-disciplinary activities about the future role of the libraries
• Generate professional, public and political debate and awareness of the role of libraries now and in the future
A bottom-up initiative
The Danish libraries face many challenges such as digitalization and changes in expectations and demands on both physical and digital services; lack of public awareness of library services, changes in library user behavior, lack of political awareness and changes in the role of the librarian. The Think Tank was initiated by the Danish Library Association (DB).
The Think Tank is a two-year project, started October 2012, and co-financed by the participating libraries, library organizations and central library players
The Economic Value of Public Libraries
The Danish Think Tank Libraries of the Future & Copenhagen Economics has
conducted the first study on the economic impact of the Danish public library. The
Danish public libraries provide multiple services to the Danish public today,
which overall seems to be well received by the public. However, the
contributions are often measured in terms of library use (e.g. how many books
were borrowed) and user satisfaction surveys, which are far from adequate when
we want to discuss the role libraries play in modern society. This study digs
deeper and provide the first assessment of the economic value of the public
libraries in Denmark.
Read more
UK version
See the presentation www.biblioteksdebat.dk
Maria antonia carrato mena, president of naple (es)Civic Agenda EU
This document discusses the role of public libraries in promoting digital inclusion and access to information as outlined in the Digital Agenda 2020. It highlights several ways that public libraries connect people and communities through digital services, resources, and skills development. Specific examples are provided from several European countries where libraries facilitate online access, learning, innovation, and intercultural understanding. The document emphasizes the importance of cooperation between different levels of government and public/private partnerships to advance digital inclusion through libraries.
The Hildreth Public Library is seeking donations for an expansion project to double its floor space and add resources like more seating, computers, and a restroom. The current library building was constructed in 1982 and can no longer accommodate its growing collection size and user base of over 450 patrons. Donations will help update the library to continue serving the community's information and programming needs into the future.
In September Wikimedia was invited to give a presentation to staff at the British Library. This presenation was given by Roger Bamkin and Ashley van Haeften. Oddly this doesnt mention QR codes ...
Today I make presentation at NEXT LIBRARY in the session
REACH OUT - HOW TO ORGANIZE AND RUN A STRONG LIBRARY ORGANIZATION IN 2011
I’m going to tell a little about Danish libraries, the special structure in The Danish Libraryassociation, and how we influence the political system, or cooperate directly whit the politicians. see http://biblioteksdebat.blogspot.com/
The document summarizes updates and developments with the Connecticut Digital Archive (CTDA) between 2013 and 2016. It notes that the CTDA has expanded from hosting a single collection from one institution to including over 300,000 digital objects from 40+ cultural heritage institutions across Connecticut. It highlights new features like improved search capabilities that allow searching across collections from different institutions. The document also outlines the CTDA's phases of infrastructure building, collection building, and future plans to improve connection building and transition to new technical platforms and architectures by 2018.
Summary from presentations by Michel Steen-Hansen at a HIBOLIRE seminar in Copenhagen, December 14-15, 2009
Will the library spirit continue in the future?
Yes…..
– if we redefine the Library in a political context
The question then is, how to make the political decision-makers understand, promote and finance these changes.
I think our major challenges just now is to describe a new narrative frame to get public recognition
New narrative frame for the libraries
We need to create a new narrative frame, or should I say, create a definition for what the modern library is and we need to keep debating how to describe it.
We need to develop strategies to gain access to the politicians to convince them of the continued relevance of libraries in modern society.
See the hole Summary http://biblioteksdebat.blogspot.com/2009/12/will-library-spirit-continue-in-future.html
Presentation realised for the study day Le Rôle stratégique des bibliothèques dans l'appropriation du numérique par les citoyens en France et en Europe,2013 september 10, in the Bibliothèque publique d’information, Paris. The purpose of the study day was to present the results of an extensive survey, realised in 17 european countries libraries, for the Gates Fondation. Latvia Public Libraries were part of this survey and are a great example of the e-inclusion services offered in libraries. This pwp presents this library network which received the financial help of the Gates Fondation.
Today we have visitors from a Turkey. Therefore, we have made a presentation of the Danish Library Association and our special organization's structure. We will also present the Danish think tank Future Libraries and their study
Economic Value of Public Libraries
Danish Library Association
Danish Library Association has a special association structure of library professionals as well as local politicians on the Council. The President is always politicians and local politicians always constitute the majority.
I think this mix of politicians and library professionals Works in a constructive way. Because the professionals inspire the politicians and the politicians give a good insight into how we need to prioritize. And other times it functions inversely.
So I hope we also in the future will be able to get this symbiosis to function and that local politicians want to put as much thought into the matter and will work in our Board, like they do today.
See the presentation
Libraries of the Future – Knowledge, debate and Network
The Danish Think Tank has the ambition to:
• Produce knowledge, analysis and cross-disciplinary activities about the future role of the libraries
• Generate professional, public and political debate and awareness of the role of libraries now and in the future
A bottom-up initiative
The Danish libraries face many challenges such as digitalization and changes in expectations and demands on both physical and digital services; lack of public awareness of library services, changes in library user behavior, lack of political awareness and changes in the role of the librarian. The Think Tank was initiated by the Danish Library Association (DB).
The Think Tank is a two-year project, started October 2012, and co-financed by the participating libraries, library organizations and central library players
The Economic Value of Public Libraries
The Danish Think Tank Libraries of the Future & Copenhagen Economics has
conducted the first study on the economic impact of the Danish public library. The
Danish public libraries provide multiple services to the Danish public today,
which overall seems to be well received by the public. However, the
contributions are often measured in terms of library use (e.g. how many books
were borrowed) and user satisfaction surveys, which are far from adequate when
we want to discuss the role libraries play in modern society. This study digs
deeper and provide the first assessment of the economic value of the public
libraries in Denmark.
Read more
UK version
See the presentation www.biblioteksdebat.dk
Maria antonia carrato mena, president of naple (es)Civic Agenda EU
This document discusses the role of public libraries in promoting digital inclusion and access to information as outlined in the Digital Agenda 2020. It highlights several ways that public libraries connect people and communities through digital services, resources, and skills development. Specific examples are provided from several European countries where libraries facilitate online access, learning, innovation, and intercultural understanding. The document emphasizes the importance of cooperation between different levels of government and public/private partnerships to advance digital inclusion through libraries.
The Hildreth Public Library is seeking donations for an expansion project to double its floor space and add resources like more seating, computers, and a restroom. The current library building was constructed in 1982 and can no longer accommodate its growing collection size and user base of over 450 patrons. Donations will help update the library to continue serving the community's information and programming needs into the future.
Through a new Audiovisual Think Tank, visionary experts in the AV cultural heritage sector are working together to map out our shared strategic priorities and put into place a research and action agenda to shape the coming decade. The AV Think Tank looks to represent major AV archives and digital cultural heritage professionals from across the globe and closely connects these key players to work collectively at the forefront of the sector in consultation with the wider community. Initiated and actively supported by Sound and Vision, the AV Think Tank aims to lay the groundwork for an AV archiving sector that enables more long-term use of, learning with, and education through AV materials.
The document discusses digitizing Danish libraries and experiences with initiatives. It outlines the challenges libraries face with societal changes like an aging population and fragmentation, and opportunities from digital strategies. Libraries must strategize to relate to users and commercial sectors in the digital marketplace. A vision is presented for a coherent national digital library integrating physical and virtual services through partnerships to meet society's needs.
CEMEC Discovery Programme discussion digital heritageMarco Streefkerk
The document summarizes a meeting about the Digital Heritage Netherlands (DEN) Foundation and its CEMEC project. DEN is the Dutch knowledge hub for digital culture that supports good practices for digitization at cultural heritage institutions. Its core mission is to share knowledge and experiences about technology and practices for digital heritage. DEN encourages institutions to invest in open technologies, create sustainable services, and use common standards to jointly create a national Digital Cultural Collection. The CEMEC project aims to establish shared digital heritage services at a national level in the Netherlands.
This document outlines Michel Steen-Hansen's presentation about political advocacy for libraries in Denmark. It discusses the Danish Library Association's role in influencing politicians and promoting libraries. Some key points are:
- The Danish Library Association works to define the modern library and lobby politicians to understand the costs associated with new services and digital resources.
- Challenges for libraries include integrating services into daily life, developing new user-driven services, and making offerings relevant to all populations.
- Examples of library services outlined include eResources, lifelong learning programs, and outreach initiatives to meet community needs.
- Advocacy efforts include promoting libraries' role in digital literacy and ensuring all citizens can access and use digital
Danish library association and the danish digital libraryMichel Steen-Hansen
In The Danish Library Association we are always happy to have guests from around the world. This week we had a visit from Estonian Librarians Association and the National Library in Ljubljana.
On this occasion I made a short presentation on Danish Library Association and The Danish Digital Library.
Collections Trust is a UK organization that helps cultural heritage institutions manage their collections digitally. It has created platforms like Culture Grid that aggregate over 1.7 million images from museums and libraries. The EU has invested in digitizing European cultural heritage through initiatives like i2010 and Europeana, an online portal providing access to cultural works. Collections Trust coordinates UK involvement in Europeana and represents the UK in discussions around accelerating the rate of digitization.
This document provides an overview of the history and resources of public libraries, with a focus on the Farmers Branch Library. It discusses how Thomas Jefferson advocated for small local libraries, and how the Library of Congress was established in 1800 and rebuilt after being destroyed in 1814. The document outlines the benefits of public libraries in providing free access to information, technology, education, and community resources. It highlights the meeting spaces, databases, materials, and programs available at the Farmers Branch Library.
Copyright literacy and the role of librarians as educators and advocates: an ...Jane Secker
This document summarizes an international symposium on copyright literacy and the role of librarians as educators and advocates. It discusses the importance of copyright education given technological changes and international reforms. Copyright literacy is defined as acquiring appropriate knowledge, skills, and behaviors to enable ethical creation and use of copyrighted works. A multi-national survey found that copyright literacy levels are unsatisfactory and training should be included in library and information science curricula. Panelists from several countries discuss practical tools and strategies their institutions have used to promote copyright literacy, including educational programs, online resources, and community engagement.
Creative and collaborative approaches to copyright educationJane Secker
This document summarizes experiences with copyright literacy initiatives in the UK. It discusses common attitudes towards copyright among information professionals, including seeing it as a problem, complicated, or an opportunity. It outlines categories of experience with copyright and the need for critical copyright literacy. The role of copyright officers in UK institutions is examined, including typical responsibilities and training approaches. Initiatives to build confidence and communities of practice are presented, such as the Copyright Literacy game and website.
Making your consortium sustainable: advocacy and communicationKristīne Pabērza
The document discusses advocacy and communication strategies for library consortiums. It provides background on the State Agency "Culture Information Systems" (CIS) in Latvia, which operates like a consortium for archives, libraries, and museums. The document outlines why advocacy is important, who should be targeted, and how to advocate including educating decision makers about the value of libraries. It emphasizes that library consortiums can help individual libraries with their advocacy efforts.
Harry Verwayen, Business Director of Europeana, outlines a draft strategy for 2015-2020. The strategy aims to shift Europeana from a portal to a platform by focusing 80% of efforts on developing tools and services like APIs to enable others to build on Europeana's data. Other key objectives are to improve data quality, increase re-usable content by promoting open policies, support materials in the public domain, and improve discoverability across languages. The strategy is meant to add value for partners by opening access to content while respecting rights and attribution. Verwayen believes this agenda aligns with the Network's values and ambitions.
This document summarizes CILIP's activities from the past year and outlines plans for 2017. Key points include: a campaign to reinforce public libraries' statutory status that involved endorsements, a dedicated website, and meetings with MPs; representing the information sector in media; and gearing up for the 2017 elections. Plans for 2017 include reintroducing the APPG on Libraries, a new careers hub, and strategies on public library and information skills. The overall goals are to put information literacy and professional values at the heart of society and support members.
Presentation of the Europeana Content Development StrategyDavid Haskiya
Presentation from the ASSETS Content Workshop in Madrid, February 2nd 2011. It's a summary of the Europeana Content Development strategy which is linked to in the second to last slide.
Library Futures & the Importance of Understanding Communities of UsersChristine Madsen
In 2010 I finished a two year ethnographic study of that aimed at understanding how the digitization of rare texts is changing scholars’ work and in turn how it is changing their relationship with the library. I will present some highlights from the findings of that research and discuss more recent research to understand the future of libraries by understanding communities of users. In other words, what can we learn from Tibetan Buddhists, the Parakuyo Maasai, and the CTOs of our top technology companies about how to build the library of the future?
This presentation was the 2013 Breslauer Lecture at UCLA GSEIS.
Presentation of the GLAMwiki toolset at Best in Heritage 2016David Haskiya
Presentation of the GLAMwiki toolset at Best in Heritage 2016 in Dubrovnik. The presentation focuses on how museums,archives and libraries can share their digital collections with Wikipedia and in so doing reach a much larger and international audience than what they can otherwise.
Slide deck designed to support IT channel partners in rethinking their Offering, their Business Model, their Stories and their Menus.
Microsoft, Techdata
This document discusses mobile data usage trends in Europe and Belgium. It notes that social networking and video have become very important drivers of mobile data traffic. In Belgium specifically, it notes that smartphone adoption has grown significantly in recent years, with over half of Belgians expected to own a smartphone by 2013. Belgians are using their mobile devices for a variety of activities like checking email, searching, using GPS, social media, and apps both inside and outside the home. The document identifies devices, local content creation and consumption, and new apps as key triggers of increasing mobile data usage.
Through a new Audiovisual Think Tank, visionary experts in the AV cultural heritage sector are working together to map out our shared strategic priorities and put into place a research and action agenda to shape the coming decade. The AV Think Tank looks to represent major AV archives and digital cultural heritage professionals from across the globe and closely connects these key players to work collectively at the forefront of the sector in consultation with the wider community. Initiated and actively supported by Sound and Vision, the AV Think Tank aims to lay the groundwork for an AV archiving sector that enables more long-term use of, learning with, and education through AV materials.
The document discusses digitizing Danish libraries and experiences with initiatives. It outlines the challenges libraries face with societal changes like an aging population and fragmentation, and opportunities from digital strategies. Libraries must strategize to relate to users and commercial sectors in the digital marketplace. A vision is presented for a coherent national digital library integrating physical and virtual services through partnerships to meet society's needs.
CEMEC Discovery Programme discussion digital heritageMarco Streefkerk
The document summarizes a meeting about the Digital Heritage Netherlands (DEN) Foundation and its CEMEC project. DEN is the Dutch knowledge hub for digital culture that supports good practices for digitization at cultural heritage institutions. Its core mission is to share knowledge and experiences about technology and practices for digital heritage. DEN encourages institutions to invest in open technologies, create sustainable services, and use common standards to jointly create a national Digital Cultural Collection. The CEMEC project aims to establish shared digital heritage services at a national level in the Netherlands.
This document outlines Michel Steen-Hansen's presentation about political advocacy for libraries in Denmark. It discusses the Danish Library Association's role in influencing politicians and promoting libraries. Some key points are:
- The Danish Library Association works to define the modern library and lobby politicians to understand the costs associated with new services and digital resources.
- Challenges for libraries include integrating services into daily life, developing new user-driven services, and making offerings relevant to all populations.
- Examples of library services outlined include eResources, lifelong learning programs, and outreach initiatives to meet community needs.
- Advocacy efforts include promoting libraries' role in digital literacy and ensuring all citizens can access and use digital
Danish library association and the danish digital libraryMichel Steen-Hansen
In The Danish Library Association we are always happy to have guests from around the world. This week we had a visit from Estonian Librarians Association and the National Library in Ljubljana.
On this occasion I made a short presentation on Danish Library Association and The Danish Digital Library.
Collections Trust is a UK organization that helps cultural heritage institutions manage their collections digitally. It has created platforms like Culture Grid that aggregate over 1.7 million images from museums and libraries. The EU has invested in digitizing European cultural heritage through initiatives like i2010 and Europeana, an online portal providing access to cultural works. Collections Trust coordinates UK involvement in Europeana and represents the UK in discussions around accelerating the rate of digitization.
This document provides an overview of the history and resources of public libraries, with a focus on the Farmers Branch Library. It discusses how Thomas Jefferson advocated for small local libraries, and how the Library of Congress was established in 1800 and rebuilt after being destroyed in 1814. The document outlines the benefits of public libraries in providing free access to information, technology, education, and community resources. It highlights the meeting spaces, databases, materials, and programs available at the Farmers Branch Library.
Copyright literacy and the role of librarians as educators and advocates: an ...Jane Secker
This document summarizes an international symposium on copyright literacy and the role of librarians as educators and advocates. It discusses the importance of copyright education given technological changes and international reforms. Copyright literacy is defined as acquiring appropriate knowledge, skills, and behaviors to enable ethical creation and use of copyrighted works. A multi-national survey found that copyright literacy levels are unsatisfactory and training should be included in library and information science curricula. Panelists from several countries discuss practical tools and strategies their institutions have used to promote copyright literacy, including educational programs, online resources, and community engagement.
Creative and collaborative approaches to copyright educationJane Secker
This document summarizes experiences with copyright literacy initiatives in the UK. It discusses common attitudes towards copyright among information professionals, including seeing it as a problem, complicated, or an opportunity. It outlines categories of experience with copyright and the need for critical copyright literacy. The role of copyright officers in UK institutions is examined, including typical responsibilities and training approaches. Initiatives to build confidence and communities of practice are presented, such as the Copyright Literacy game and website.
Making your consortium sustainable: advocacy and communicationKristīne Pabērza
The document discusses advocacy and communication strategies for library consortiums. It provides background on the State Agency "Culture Information Systems" (CIS) in Latvia, which operates like a consortium for archives, libraries, and museums. The document outlines why advocacy is important, who should be targeted, and how to advocate including educating decision makers about the value of libraries. It emphasizes that library consortiums can help individual libraries with their advocacy efforts.
Harry Verwayen, Business Director of Europeana, outlines a draft strategy for 2015-2020. The strategy aims to shift Europeana from a portal to a platform by focusing 80% of efforts on developing tools and services like APIs to enable others to build on Europeana's data. Other key objectives are to improve data quality, increase re-usable content by promoting open policies, support materials in the public domain, and improve discoverability across languages. The strategy is meant to add value for partners by opening access to content while respecting rights and attribution. Verwayen believes this agenda aligns with the Network's values and ambitions.
This document summarizes CILIP's activities from the past year and outlines plans for 2017. Key points include: a campaign to reinforce public libraries' statutory status that involved endorsements, a dedicated website, and meetings with MPs; representing the information sector in media; and gearing up for the 2017 elections. Plans for 2017 include reintroducing the APPG on Libraries, a new careers hub, and strategies on public library and information skills. The overall goals are to put information literacy and professional values at the heart of society and support members.
Presentation of the Europeana Content Development StrategyDavid Haskiya
Presentation from the ASSETS Content Workshop in Madrid, February 2nd 2011. It's a summary of the Europeana Content Development strategy which is linked to in the second to last slide.
Library Futures & the Importance of Understanding Communities of UsersChristine Madsen
In 2010 I finished a two year ethnographic study of that aimed at understanding how the digitization of rare texts is changing scholars’ work and in turn how it is changing their relationship with the library. I will present some highlights from the findings of that research and discuss more recent research to understand the future of libraries by understanding communities of users. In other words, what can we learn from Tibetan Buddhists, the Parakuyo Maasai, and the CTOs of our top technology companies about how to build the library of the future?
This presentation was the 2013 Breslauer Lecture at UCLA GSEIS.
Presentation of the GLAMwiki toolset at Best in Heritage 2016David Haskiya
Presentation of the GLAMwiki toolset at Best in Heritage 2016 in Dubrovnik. The presentation focuses on how museums,archives and libraries can share their digital collections with Wikipedia and in so doing reach a much larger and international audience than what they can otherwise.
Slide deck designed to support IT channel partners in rethinking their Offering, their Business Model, their Stories and their Menus.
Microsoft, Techdata
This document discusses mobile data usage trends in Europe and Belgium. It notes that social networking and video have become very important drivers of mobile data traffic. In Belgium specifically, it notes that smartphone adoption has grown significantly in recent years, with over half of Belgians expected to own a smartphone by 2013. Belgians are using their mobile devices for a variety of activities like checking email, searching, using GPS, social media, and apps both inside and outside the home. The document identifies devices, local content creation and consumption, and new apps as key triggers of increasing mobile data usage.
The Chinese New Year, also known as the Spring Festival, marks the end of the harvest season. According to legend, villagers long ago would prepare food and set off firecrackers and hang red papers to ward off an ominous beast called Nian. The customs of using firecrackers and red colors originated from an old man who saved a village from Nian by using these methods to frighten it away. Today, the new year is celebrated with greetings wishing for good fortune and a fresh start in the coming year.
Focus on value over price to increase customer demand. Ask questions to understand customer needs and actively listen to uncover their true concerns. Inspire customers by focusing on business value rather than products. Rethink pricing models and service offerings. Develop new competencies like reframing challenges into opportunities. Adapt to changes like the impact of cloud computing. Ensure a smooth shift to new business needs and models through staff responsibilities and learning.
The document discusses various scheduling algorithms used in operating systems including:
- First Come First Serve (FCFS) scheduling which services processes in the order of arrival but can lead to long waiting times.
- Shortest Job First (SJF) scheduling which prioritizes the shortest processes first to minimize waiting times. It can be preemptive or non-preemptive.
- Priority scheduling assigns priorities to processes and services the highest priority process first, which can potentially cause starvation of low priority processes.
- Round Robin scheduling allows equal CPU access to all processes by allowing each a small time quantum before being preempted. It has lower average waiting times than FCFS but higher than SJF.
All students can learn and succeed but not all at the same day and at the same time. More than the awards they are receiving this afternoon; let us celebrate the effort your children have given to accomplish the school year. Howard Gardner of Harvard has identified seven distinct intelligences. This theory has emerged from recent cognitive research and "documents the extent to which students possess different kinds of minds and therefore learn, remember, perform, and understand in different ways," according to Gardner (1991).
The document discusses various scheduling algorithms used in operating systems including:
- First Come First Serve (FCFS) scheduling which services processes in the order they arrive but can lead to long wait times.
- Shortest Job First (SJF) scheduling which prioritizes the shortest processes first to minimize wait times. This can be preemptive or non-preemptive.
- Priority scheduling which assigns priorities to processes and services the highest priority first, which can cause starvation of low priority processes.
- Round Robin scheduling which allows fair sharing of the CPU by allocating a time quantum or slice to each process in a cyclic manner.
A search warrant is a court order issued by a magistrate, judge or Supreme Court official that authorizes law enforcement officers to conduct a search of a person, location, or vehicle for evidence of a crime and to confiscate evidence if it is found. A search warrant cannot be issued in aid of civil process.
Jurisdictions that respect the rule of law and a right to privacy put constraints on the powers of police investigators, and typically require search warrants, or an equivalent procedure, for searches conducted as part of a criminal investigation. An exception is usually made for hot pursuit: if a criminal flees the scene of a crime and a police officer follows him, the officer has the right to enter a property in which the criminal has sought shelter. Conversely, in authoritarian regimes, the police typically have the right to search property and people without having to provide justification, or without having to secure the permission of a court.
Slide deck used in a recent coaching program for retail sales people to train them in talking about extended warranties, theft and damage protection and swap contracts when selling PC's, camera's, phones, tv's etc
Réseaux sociaux et web mobile : l'heure de la convergence..
Découvrez la synthèse de 2 études de références publiées par le SNCD sur les révolutions marketing qui changent tout sur le cycle d'achat.
This document discusses the importance of setting goals and provides guidance on effective goal setting. It begins by noting that many people do not set clear goals and therefore do not achieve their full potential. It then explores some common reasons why people fail to set goals, such as fear of failure or rejection. The document emphasizes that setting specific, measurable, achievable, realistic and time-bound (SMART) goals is crucial for success. It provides guidelines for writing goals and different types of goals one can set. Overall, the document makes the case that having clear goals provides focus and motivation to achieve what you want out of life.
Presentation given at 'Bridging Worlds' conference Singapore 2008.
“Virtual Communities in Europe: the cultural mix and how The European Library has responded”
“Virtual Communities in Europe: the cultural mix and how the European Library...bridgingworlds2008
This document discusses The European Library and its approach to marketing and serving virtual communities. It focuses on academics and researchers but also works with Europeana to reach a wider audience. Key points are that The European Library tailors its portal to academic needs and processes, provides multilingual access, engages in social media, and partners with Europeana to maximize its reach across Europe.
Europe’s Common Cultural Heritage – Unity in Diversity: Digital Technologies ...Aneta Kozuchowska
Bellevue Programme 2011 - EU Seminar: Bruxelles, 2 March 2011. Presentation by Giuliana De Francesco (Ministry for Cultural Heritage, Italy, Stiftung Preussischer Kulturbesitz, Germany)
Presentation from Izaskun Lacunza, LIBER Executive Director in the Sweedish Library Days. The LIBER Strategy and its three priorities i) Scholarly Communications and Research Infrastructures, ii) Reshaping the Library and iii) Advocacy and Communications are discussed. The presentation focuses on how by association, better levels of dialogue can be reached with policy makers and rest of stakeholders
LIBER's role in supporting European research librariesWouter Schallier
This document provides an overview of LIBER's role in supporting European research libraries. It discusses LIBER's mission to promote efficient information services, access to research, and preservation of cultural heritage for European research libraries. It outlines LIBER's priorities for 2009-2012 in areas like scholarly communication, digitization, and organizational resources. It also summarizes LIBER's activities, including its annual conference and upcoming workshops, and encourages research libraries to join LIBER.
LIBER’s role in supporting European research librariesWouter Schallier
LIBER's role is to represent and promote the interests of research libraries in Europe. It has nearly 400 member institutions from over 40 countries. Key priorities for 2009-2012 include scholarly communication, digitization, preservation of heritage collections, and services for members. LIBER conducts conferences, workshops, advocacy, and publishes the LIBER Quarterly to achieve its mission. Reasons to join include participating in projects and discussions relevant to European research libraries.
The document discusses challenges and opportunities for Danish libraries in promoting reading and internet-based activities. It outlines trends toward more individualization, digital media, and information inequality. The summary highlights libraries' efforts to create hybrid physical and digital spaces that provide access to information, support learning, and foster community through innovative programs and services.
Reshaping the research library.LIBER's involvement in The European LibraryLIBER Europe
Izaskun Lacunza, LIBER Executive Director, presents LIBER's strategy and LIBER's involvement in The European Library at the Research Library United Kingdgom (RLUK) workshop for members
The document provides information about Helsinki City Library, including its objectives, visions, services, facilities, events, collaborations, and comparisons to other libraries. The library aims to promote equal access to culture and information for personal and civic development. It offers a wide range of resources, programs, and spaces both physically and virtually to serve the local community and engage residents.
European librarians theatre - Online information : Libraries Go DigitalJulien Houssiere
The document discusses a panel discussion on how digitization has impacted librarians and their relationships with users. The panelists represented libraries from Italy, France, and the UK. Key points addressed how digitization has changed services, collections, roles and skills needed by librarians. Challenges include meeting diverse user needs and coordinating priorities across disciplines with limited resources.
1. Paul Otlet envisioned a "World City" in the early 20th century that would serve as a central repository of all the world's information, anticipating concepts like hyperlinks and search engines.
2. Otlet's Mundaneum project in Belgium aimed to interconnect all knowledge in an organized, universal system accessible to all. It brought together functions of a library, museum, and archive.
3. The modern Helsinki City Library has embraced digital technologies and services, aiming to be a "boundless library" that serves users locally and globally through physical and virtual access to information.
The European (Digital) Library - Overview and OutlookOlaf Janssen
The European Library (www.theeuropeanlibrary.org) is a multilingual portal offering integrated access to the tens of millions of resources (books, magazines, journals...) of 18 national libraries in Europe. It offers free searching and delivers both digital and non-digital objects. It provides a vast virtual collection of mate-rials from all disciplines. The European Library is currently being expanded with the holdings of the national libraries of the 10 EU New Member States. From September 2006 onwards the remaining EU and EFTA na-tional libraries will be connected to TheEuropeanLibrary.org, bringing the total number of participating na-tional libraries to ±35 by the end of 2008.
In the beginning of 2006 the EC expressed support for The European Library to evolve into a much bigger European Digital Library (EDL), including access to the digital collections of other major cultural heritage institutions, such as museums and archives. The EDL is planned to include the holdings of all European na-tional libraries and a minimum of 2M digital works by the end of 2008. By 2010 the EDL needs to have ex-panded to include collections of archives, museums and other libraries, with a minimum of 6M digital works.
The European Library aims to remain a major player in the European cultural heritage field and is already strengthening its cooperation with other relevant key initiatives, such as MACS, DELOS, MICHAEL, BRICKS and MINERVA.
Janssen, O.D. (2006), “The European (Digital) Library - Overview and Outlook”, in: The e-volution of Information Communication Technology in Cultural Heritage, Joint event CIPA/VAST/EG/EuroMed, Project papers, M. Ioannides, D. Arnold, F. Niccolucci, K. Mania (Eds.), EPOCH publication, 2006, pp. 189-193 (and on CD-ROM)
- The EuropeanaLocal project aims to make digital cultural heritage content from local and regional European institutions accessible through Europeana.
- It focuses on helping smaller institutions overcome interoperability issues and make their metadata harvestable according to Europeana standards.
- Through EuropeanaLocal, millions of additional items from local and regional partners across Europe have been added to Europeana, significantly expanding its scope and cultural coverage.
At this online web conference, the Europeana Aggregators’ Forum will open their virtual doors to cultural heritage professionals and anyone with an interest in high quality, open cultural heritage content.
Europeana is a digital platform that provides access to over 31.5 million digitized items from European cultural heritage institutions. It aims to make cultural works openly accessible online. Content is aggregated from over 2,300 institutions and includes books, photographs, paintings, newspapers, and more. Europeana's goal is to engage people with cultural heritage through its website and by facilitating reuse of its data through APIs and hackathons.
Similar to Stuart Hamilton - Day 1, Session 2 (20)
Mediawijs.be is a consortium of 13 Flemish organizations established in January 2013 to serve as the Flemish knowledge center for media literacy. Its vision is to create added value for civil society through analyzing and sharing knowledge and best practices while playing an intermediary role and encouraging new forms of cooperation. Its central goals include consulting and coordinating on media literacy topics, facilitating multi-stakeholder projects, monitoring the field, and developing policies and knowledge through an online platform. It launched a call for proposals focused on underrepresented groups with disabilities, funding four projects working with this community.
BrowseAloud is an assistive technology created by Texthelp that provides text-to-speech and other accessibility tools to help remove barriers to digital inclusion. It allows websites to be made accessible for those who are print disabled, have low literacy, or are non-native speakers. BrowseAloud offers features like text highlighting, magnification, simplification and translation. It is available for websites to subscribe to so their content can be accessed freely by users on any device. The social model of providing assistive technology aims to make tools available for all at the point of use on websites.
Libraries in the UK, especially those in London boroughs, have seen significant increases in visitors over the past few years, with one library seeing a 96% increase. This is largely due to the availability of fast, reliable, and free internet access provided by libraries. While many households now have internet access at home, there are still some who need access at libraries for activities like applying for jobs, school places, housing and permits as more government services move online. Libraries aim to support these needs through technology training classes, one-on-one sessions, and accredited learning programs to help patrons develop IT skills.
This document discusses the differences between a local digital agenda and a community digital agenda when implementing information and communication technologies (ICT) to support development in small rural communities. A community digital agenda takes a broader, more strategic approach that involves mobilizing all community partners and resources through multi-sector partnerships to develop ICT strategies. In contrast, a local digital agenda focuses narrowly on ICT supporting local authority services and skills for accessing those services. The document provides steps for implementing a community digital agenda, including developing ICT strategies through partnerships, conducting ICT audits, selecting and funding ICT solutions, and evaluating outcomes.
This document discusses a written declaration submitted to the European Parliament regarding the impact of public libraries in European communities. It provides background on written declarations, including registration requirements. The declaration itself recognizes that nearly 100 million Europeans visited public libraries last year and millions used library internet access for education, employment, and access to government and health services. It calls on the European Commission to recognize the essential services public libraries provide to local communities and disadvantaged groups. The objectives are to get over 50% of MEPs to sign for official adoption, or 20-50% to still gain Commission recognition of public library support. Support is requested from attendees to contact their MEPs using provided templates and materials.
The document outlines the goals and capabilities of Go ON UK, an organization aiming to make the UK the most digitally capable nation. Go ON UK leads on digital skills, has strong government relationships, and excellent partnerships. It has over 400 local partners, 12 full time staff, and has raised over £20 million in funding. The document also presents Go ON UK's digital skills charter outlining basic online skills, shows the age profile of those with and without basic digital skills in the UK, and provides an example case study of success in reducing non-users in Liverpool from 55% to 18% over 18 months through local partnerships and digital champions.
The document provides information about an individual named Stefan Leliveld. It identifies him as a Project Manager at the Reading & Writing Foundation. The Foundation focuses on reading and writing initiatives.
This document discusses the role of public libraries in providing digital resources and support to patrons in the 21st century. It describes how GLL, which manages libraries in London, provides a range of physical and virtual ICT resources including computers, WiFi, online resources, and classes to encourage digital literacy. GLL recognizes its responsibility to serve as technology hubs and help patrons engage with technology. It is working to expand its digital offerings through initiatives like a mobile Library LAB, increased social media presence, and virtual programs. The document stresses that ICT ensures the continued relevance of libraries.
Steven Laporte gave the opening speech at the 5th European Congress on E-Inclusion in Brussels. He discussed a Belgian training campaign that aims to empower socially and educationally disadvantaged adults by teaching them web 2.0 skills, such as social networking and e-citizenship, in public libraries. The campaign involves a two-step process: 1) training library staff in non-formal learning strategies and 2) having trained staff serve as web 2.0 tutors for library users. Over the summer, the campaign involved 18 training sessions reaching 400 participants across 90 libraries in Flanders.
The document summarizes a presentation by Martine Vandermaes, the chief librarian of the public library in Ostend, Belgium. It describes a project called BEACON that the library undertook in partnership with local artists and organizations to provide digital literacy programs for residents. Through creative workshops, lessons, drop-in sessions, and debates, the programs helped residents improve their digital skills while also exploring their city and connecting with their community. The goal of the programs was to make digital learning accessible and relevant to people's lives in Ostend.
The document summarizes the results of implementing the MIREIA impact assessment framework to evaluate the Bread and Internet (B&I) digital literacy program in the Emilia-Romagna region of Italy. B&I provided digital literacy courses to over 10,000 citizens across 190 municipalities. It was selected as a pilot case for MIREIA to test its methodology. A specific action called "Bread, Internet & Jobs" provided training to 148 unemployed people and evaluated improvements in their employability. Key results found behavioral changes in online job searching methods and an increase in the number of job offers reviewed. It also found "nudge effects" as trained individuals helped others learn digital skills. The pilot demonstrated the importance of intermediaries and
This document outlines the goals and organization of Mediawijs, a Knowledge Centre for Media Literacy in Belgium. It was established in 2012 through a partnership between 13 stakeholders, including media literacy organizations, researchers, and iMinds. Mediawijs aims to strengthen media literacy in Belgium through coordinating initiatives, multi-stakeholder projects, knowledge sharing on its online platform, and providing input to policy processes. It is led by an Executive Board and staffed by experts in the field of media literacy. In its first years, Mediawijs will focus on flagship projects, pilot projects, and developing its online platform.
Hanita van der Meulen presented on bringing the successful American "Geek the Library" campaign to Europe. The campaign aims to improve long-term funding for libraries by educating communities about their vital role. Pilots have launched in Germany and the Netherlands. In Germany, the pilot launched in Sömmerda in August 2013 and saw positive PR effects. In the Netherlands, a pilot will launch in mid-November targeting inhabitants aged 20-34 in Amsterdam, Rotterdam, The Hague, and Utrecht to change perceptions of libraries and rebuild their brand for this key demographic. The goal is to raise awareness of modern library services to gain sufficient long-term financial support. Initial success includes additional raised
The document discusses the roles and initiatives of Digital Champions across Europe. Digital Champions help every European become more digital by providing free public access to computers and internet in libraries, promoting online education, teaching basic coding skills to different age groups, raising awareness of technologies through workshops, and connecting schools through technology projects. The Champions also help launch Grand Coalitions for digital skills and jobs, promote entrepreneurship and startups, and fight youth unemployment through competitions. Their goal is to unlock the economic and social potential of increased digital inclusion.
A survey of 6,184 public library users in Romania found that the library played an important role in developing digital skills, promoting social inclusion, and supporting employability and lifelong learning. The survey asked questions about where users first used computers and the internet, what they achieved through library activities, how library ICT services benefited them, and whether library programs helped with job searches or other learning. The results indicate that public libraries can have a high level of interconnection across areas like digital skills, social inclusion, employability, and lifelong learning.
Public libraries play an important role in digital inclusion in Europe according to a cross-European survey. The survey found that nearly 100 million Europeans visited a public library in the last year, and nearly 14 million used computers and the internet in public libraries. Public libraries provide free internet access and digital resources to disadvantaged groups like the unemployed, elderly, disabled, and ethnic minorities. They also support non-formal education and skills development for 24 million Europeans and helped 1.5 million Europeans apply for jobs last year. The findings provide evidence that public libraries can help the EU achieve goals in areas like education, social inclusion, and digital inclusion.
Dr. Gianluca Misuraca presented results from the MIREIA project which mapped eInclusion intermediaries in the EU. The project identified over 2,752 intermediaries across the EU27. Intermediaries provide crucial social and economic services to disadvantaged groups and help advance EU policy goals, but often have limited resources. The mapping showed a diversity of public, private, and nonprofit intermediaries, with most focusing on basic ICT skills and internet access. The results suggest strengthening partnerships and networks among intermediaries could maximize their impact and support from policies and programs could help build their capacity and role in issues like employment and digital inclusion.
This document summarizes a conference on the role of intermediaries in promoting digital inclusion in the EU.
The first session included a panel discussion on evidence of the role intermediaries play. Research was presented on over 2,700 eInclusion intermediaries mapped across the EU, showing they provide important social and economic services with limited resources.
A second presentation summarized a survey across 17 EU countries finding that nearly 100 million Europeans visited a public library in the last year, and 14 million used libraries' computers and internet access, highlighting libraries' important role in digital inclusion and skills development.
The Paying and Intervention Agency for Agriculture (PA) implements EU and Romanian agricultural support programs. To improve funding absorption, in 2010 the PA partnered with public libraries to provide farmers Internet access to digitally map their land parcels and apply for subsidies online (IPA Online). This helped over 17,000 farmers in 2011 save time and transport costs by applying at nearby libraries. The successful partnership aims to continue helping more farmers receive EU funds and make libraries more integral to rural communities.
Dorina bralostiteanu, chief librarian at public library of fillasi, dolj coun...Civic Agenda EU
This document summarizes several projects and initiatives at the public library in Filiasi, Romania between 2010-2012. It describes the creation of a computer center and digital library through partnerships with international organizations to provide students and community members access to computers, the internet, books, and educational programs. Over 250 visits were recorded monthly at the computer center. Additional projects included a mobile library, games at the library, and an intercultural program connecting local youth with families in other countries.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
How to Fix the Import Error in the Odoo 17Celine George
An import error occurs when a program fails to import a module or library, disrupting its execution. In languages like Python, this issue arises when the specified module cannot be found or accessed, hindering the program's functionality. Resolving import errors is crucial for maintaining smooth software operation and uninterrupted development processes.
How to Build a Module in Odoo 17 Using the Scaffold MethodCeline George
Odoo provides an option for creating a module by using a single line command. By using this command the user can make a whole structure of a module. It is very easy for a beginner to make a module. There is no need to make each file manually. This slide will show how to create a module using the scaffold method.
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...Diana Rendina
Librarians are leading the way in creating future-ready citizens – now we need to update our spaces to match. In this session, attendees will get inspiration for transforming their library spaces. You’ll learn how to survey students and patrons, create a focus group, and use design thinking to brainstorm ideas for your space. We’ll discuss budget friendly ways to change your space as well as how to find funding. No matter where you’re at, you’ll find ideas for reimagining your space in this session.
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
10. Signatories of the Copyright for Creativity (C4C) Declaration AI Asociaciónde Internatutas AIB AssociazioneItalianaBiblioteche (Italian Library Association) BEUC The European Consumers' Organisation BLIA Bulgarian Library and Information Association CCIA Computer and Communications Industry Association DINI Deutsche Initiative fürNetzwerkinformation e. V. EBLIDA European Bureau of Library, Information, and Documentation Associations EDRi European Digital Rights EFF Electronic Frontier Foundation ENCES European Network for Copyright in support of Education and Science EXGAE EXGAE eIFL Electronic Information for Libraries EuroISPA European ISP Association FCForum Free Culture Forum of Barcelona FOBID Netherlands Library Association FSFE Free Software Foundation Europe GLA German Library Association IFLA International Federation of Library Associations and Institutions IMMF International Music Managers' Forum IPJusticeIPJustice KEI Knowledge Ecology International LIBER Association of European Research Libraries ORG Open Rights Group RLUK Research Libraries UK SLA Special Libraries Association
20. Capacity Building Develop Understanding – of the Commission and of Parliament Create Forums to Communicate Develop Supporters – at National and European levels Develop Library Leadership Build Strong Library Associations
Thanks to organisersTo begin, a very quick word about IFLA, and the position from which I am speaking to you todayIFLA hasFormal Associate Relations with UNESCO, and observer status with the United Nations and the World Intellectual Property Organization (WIPO), amongst othersWe are primarily an international organisation, but: We have 644 European members including 67 associations active at a national levelWe have partnerships in Europe with our member organisationsinc. European Bureau of Library, Information and Documentation Associations (EBLIDA) and Association of European Research Libraries (LIBER)This means that in Europe IFLA’s members represent tens of thousands of library and information professionals, and a large percentage of the estimated one billion people on the planet who hold a library cardToday I have been asked to speak about advocacy, and how the library and information sector can create a compelling message that will influence policy makers at a European levelI’m going to do this by highlighting the ways IFLA seeks to influence policy makers, and the methods we are currently using to make our messages compelling. I’m also going to give some examples of what I think are successful or innovative efforts by IFLA’s members in Europe to reach across to their national governments and the European Commission to seek policies beneficial to libraries and their usersAt the outset, I would like to say that the user is who we really should be talking about here – at IFLA we don’t say that we are seeking to influence policy for the benefit of libraries and librarians, instead we try to keep our messages focused on the idea that what we really wish to do is increase the end benefits for the users of our services. I believe that it is in this way that libraries serve societyI will come back to the user focused narrative later on. But for now let us briefly consider the major issue around which IFLA’s advocacy takes place: Access
This is a picture of one of my favourite libraries, the British Library in Saint Pancras. I understand it’s also the busiest spot for public wi-fi access in London. But what are they accessing? And, perhaps more importantly, what are they not accessing, and why?For IFLA, this is the bottom line. Libraries are about providing their users with access to information, in all its forms. If library users are unable to access information, IFLA wishes to help library and information professionals around the world change this situation for the better, by providing better services, and working in support of better policies to support those services.As an organisation, IFLA focuses on the human rights aspects of access, like inclusion, and access to information regardless of race, creed, gender, sexuality, age or for any other reason. Our advocacy is based on the belief that the library is a key public access intermediary and essential for a flourishing community. We see tremendous value in the fact that libraries are sustainable civic institutions that have existing relationships with local governments and are founded in public policy frameworks.In terms of specific issues relevant at European level:IFLA focuses on advocating for public access to technology through libraries,recognising that in the 21st century access to digital information resources is crucial and that public libraries are the best places in the community that can deliver access to these resourcesWe advocate for copyright frameworks that promote, not restrict access to informationWe firmly support the concept of open access, as well as believing that access to information resources already paid for by the taxpayer should not be charged for again. We also believe that open access is not just an issue for academic and research libraries, it is a concept that must be embraced by public libraries too.These are meaty issues in their own right. So what I would like to do is to put aside an in-depth analysis of the issues for another time and instead, in this presentation, concentrate on some of the methods we use to construct a message to reach policymakers.
So I will do this by looking at the following areas that IFLA believes libraries need to pay attention to if they are to construct a compelling message to policy makers:Alliances – inside and outside of the library sectorWhat I will call working the channels – and I mean how to convey a message in a Forum like WIPO, or in a process such as a national or European level consultationEvidence – which is crucial if messages are to be taken seriouslyCapacity Building for advocacy – within library organisations such as associations
I’ll start with alliances within the library sector.EXPLAIN SLIDEOrganizations involvedAim of activity – to bring high-level library representatives together to discuss copyright issues. To invite representatives from the Moldovan copyright office to attend, and to hear about the problems libraries were facing.Outcome – librarians invited to participate in revision process for Moldovan copyright law: they were outside the process beforeLesson is a simple one: together we are stronger. The presence of national and regional library organisations at this event, and in the follow-up process, proved compelling to the Moldovan government, and showed that the issue of library involvement in copyright reform was one that they had to take seriouslyANOTHER EXAMPLEAlso involves copyright, but this time at the level of the European CommissionOver the past six months IFLA, LIBER, EBLIDA, the Conference of European National Librarians all participated in a recent stakeholder dialogue regarding the availability of works that were in copyright but is no longer commercially availableA solution to this problem is essential if mass digitisation programmes in Europe are to be successfulAn agreement has now been reached on this issue, but only after library groups consistently engaged in the dialogue with publishers, authors and collecting societies. In this case, libraries were able to come to an agreement because they had stuck to their principles regarding access to worksFrom IFLA’s perspective I would say the lesson here is that library groups need to be present at these tables to be invited to further tables. If that sounds like a simple conclusion, it would be worth comparing this attempt to solve the problem with another European Commission dialogue that fewer library groups participated in from 2006, where there was far less lasting successPut simply: for a compelling message we need to have staying power, and resources, both in terms of time and expertise, to engage properly with the issues and be taken seriously. IFLA, LIBER and EBLIDA have this capacity, and the models we have developed for engagement can be reproduced at a national level, where the same things apply
Library groups are good at talking to each other, too good perhaps. We can be much more effective at achieving our advocacy goals if we create compelling alliances of like-minded stakeholders.EXPLAIN SLIDEC4C is an initiative calling on European decision-makers to ensure that copyright in the EU best supports creation, innovation, competition and the public interest. The idea is that at a time when copyright policy tends to focus exclusively on increased protection and enforcement, the C4C initiative is meant to support a constructive policy agenda to adapt copyright limitations and exceptions to support European creativity, innovation and competitiveness. The C4C initiative is a great example of the way that our issues are not just ‘library issues’. Take a look at the stakeholders involved:
Library groups, but also ISPs, computer industry groups, consumer representatives groups, advocates of free software and also, quite crucially, representatives of artists and creators.The C4C initiative levers all of these groups to create a compelling message to policy makers – this coalition makes a major contribution to Europe’s economy and believes it can only continue to do so if policy frameworks are balanced to support innovation and the public interest.It levers the groups by being able to show how the problem of copyright affects various sectors – libraries, education, creation by artists and musicians. For example, the initiative has held two events this year, one at the British library and the other here in Brussels, where C4C representatives engaged with MEPs and members of the European Commission in an informal environment to present their issues. At the British Library, the participants were given a tour of the institution’s treasures and facilities to give them a clearer idea of what libraries actually do – something I am afraid to say policy makers often have little idea of, often because we have not succeeded in communicating to them.All of us would agree that access to information is crucial for the scientists and creators of tomorrow. Libraries are the institutions that provide access for individuals and therefore we must together with the groups that benefit from our resources to demonstrate our value and make our voices louder in policy forums. Scientific researchers, small and medium businesses, technology companies, creators and even pharmaceutical and bioengineering companies should be our allies when we are seeking to construct and communicate our messages.
The next thing I would like to tackle is how to engage with policy channels. I’ll first look at forums where policy is made, and then I’ll look at engagement with process.EXPLAIN SLIDEThe Issue: IFLA is advocating for updated copyright exceptions and limitations for libraries and archivesThe Problem: A lack of knowledge on behalf of policy makersTranslating a complex issue into a digestible and persuasive messageOvercoming opposition to our positionThe solutions we have tried to employ:Understand the institution – the structure, who is whoEngage with the programme – hold side events, take advantage of other meetings on the calendar, maintain a presence at meetingsDevelop documentation – short, snappy leaflets that explain our position – very difficultDevelop case studies and examples - Saying that we need to preserve information for the future is one thing, but it is more compelling when it is made personal – when communicating with the Thai delegation, for example, we were able to discuss how their current copyright framework made it extremely difficult to preserve the one remaining film of the Thai King’s coronation in 1950Be able to give the elevator speechLearn from our strategic partners and stay engaged – the VIP are also advocating for their issuesLever our national associations in support of our work – it is WIPO’s Member States who dictate the agenda there, and it they who must be persuaded of our cause, not the secretariat. Our national members are well-placed to advocate at a national level
Three examples of what I am calling process engagement now. The first is the UK library community’s engagement with the recent Independent Review of Intellectual Property and Growth, also known as the Hargreaves ReportEXPLAIN SLIDE:Hargreaves report was the result of an extended consultation process into the future of intellectual property in the UKFrom the perspective of libraries, engagement with the review process was successful – the government was encouraged to legislate to enable the licensing of orphan works, and there were other recommendations in the area of text and data mining, and developing the IP System so that it is driven as far as possible by objective evidenceWhy were libraries listened to during the process?Timely and consistent engagement, with detailed evidence-based submissions that specifically addressed the questions at the heart of the reviewThis may sound simple, but the concentration on evidence is crucial. The British library in particular has been consistently strong in developing evidence to back up its positions (more on this in a moment)The Slide shows that partnership is present – this time libraries and archivesBut elsewhere in the process the libraries also partnered with educational institutions, technology firms, startups, ISPs, creators, consumer groups – a similar approach to the C4C initiative, but this time on a national level
Second Example: Advocacy around the UK’s Digital Economy ActA complex interesting issue relating to so-called three strikes laws – get caught file-sharing three times on the internet and, following warnings, you’ll get your connection slowed down or even cut offConfusion in the drafting of the Act meant that libraries, as providers of public wi-fi, were not clearly classified. If they were classified as an ISP, they would be responsible for monitoring their networks to prevent copyright infringement, if they were classified as subscribers they could in theory be held liable for any copyright infringement by their users, and have their connections cut backUnlike the Hargreaves report, there was no extensive and collaborative consultation process regarding this issue. Instead, one had to be actively following the passage of the act into law to understand how libraries could be affected. Thanks to its resources, the British Library was able to mobilise around the issue to communicate the potential problems to the government. Again, partnerships were used. But this time IFLA was contacted to make a submission from an international perspective, and we wrote letters to both the European Commission and the UK Government. The way that the Digital Economy Act will eventually be implemented regarding libraries is still, unfortunately unclear, but we can learn from the experience regardless. Library groups need to develop and have access to expertswho understand and are able to reach across both national and European levels of legislation to talk to the right people – expertise is key to constructing the message, but understanding the process is crucial to communicating it
The final example of process is the ongoing consultation at the European Commission on Scientific Information in the Digital Age. This consultation will contribute to the actions that the Commission intends to take on open access to publications and data in the context of research projects funded by the European Union budget. As IFLA supports open access we clearly have an interest in this topic, and so do our members.
What I wanted to mention briefly here is the value that clear policy from organisations such as IFLA, LIBER and EBLIDA can bring to organisations who wish to respond to calls such as this. In April, IFLA published a new statement which clarifies our position and strategy on Open Access. This document is useful because other organisations can quote us, or reference the document in their own submissions. IFLA members have found this approach useful in the past, particularly in the case of other policy documents like IFLA’s Public Library Manifesto or The Public Library Service IFLA/UNESCO Guidelines for Development. In just the same way as having UNESCO’s endorsement makes IFLA’s positions stronger, endorsed policy from international library organisations can sometimes lend weight to the communication of a message.
NEXT: EVIDENCEI’ve mentioned evidence a couple of times throughout the presentation, but I wanted to go back and emphasize how important it is to the construction of a really compelling message.To be convincing when advocating for libraries, it is important to have the facts at hand – how many libraries are there in your country? How many people use them? Does it cost to access the Internet in libraries?IFLA has developed the World Report to help its’ members better understand how their library communities compare to other countries’, in many areas including access to the Internet through libraries, access to information for disabled and minorities, or the extent to which local content is available online, and in which languages.
But library organisations may not always have the resources to fund major research reports, and therefore library advocates have to be able to utilise reports from other sectors. In an environment like WIPO or the European Commission this is especially important, and reports like this one are crucial. This is a study which sets out the economic contribution of EU industries that rely on exceptions and limitations to copyright – hugely useful for library organisations wishing to promote the contributions of exceptions and limitations and, very importantly, thoroughly researched and credible. If more policies are to be formed according to the recommendations of Professor Hargreaves in the UK i.e. they are formed according to evidence, then libraries must do more in the field of research to support their messages. One recent development which is encouraging, although still not fully formed, is the expansion of return of investment studies that look at libraries. The British Library estimates that for every pound invested in it, it returns 4.4 pounds to the economy. A Norwegian meta-analysis of 38 studies (32 of which were public libraries) from 2009 suggests that for each dollar invested in public libraries they return, on average, approximately four times more. As the authors put it, “this is a strong message with policy implications.”British Library Study: http://pressandpolicy.bl.uk/imagelibrary/downloadMedia.ashx?MediaDetailsID=561Norwegian Meta-Study: https://oda.hio.no/jspui/bitstream/10642/336/2/475260.pdf
This report seems to go to the very crux of the matter. How much do libraries contribute to the global economy? Well, as you can see, if you have $895 you can buy this Outsell report and find out.(the answer is $23.8 billion, not too bad I think you will agree)
It’s not only hard facts and figures that help though - there is also a need for a story that convinces, that features real people and situations and that resonates as ‘real’ to its intended audience. The Global Libraries program of the Bill and Melinda Gates Foundation is a good example of an organisation working hard in this area, particularly their projects which are implemented by IREX. In these projects a large amount of effort is spent examining and communicating the impact of their work, and then repackaging this information into informative videos or other resources which can be used to inform policy makers about the value of investing in libraries.This slide shows just one story from the last twelve months – how an unemployed school teacher started a business with the help of her local library. A human story PLUS job creation in the economy…
I want to finish by talking a bit about how libraries can develop their capacity to construct compelling messages at an EU level. IFLA sees a number of wayI think that a pitfall that has to be avoided with our messaging is that of the vacuum. IFLA has itself been guilty of issuing press releases on topics and failing to follow-up about whether or not they were received by their target audience. Or, we have sent our messages to other members of the library community – reaching out to the converted as it were.We therefore need to understand the Commission better – what is the relationship between DG Infosoc, DG Internal Market, DG Culture? We cannot make the excuse that it’s difficult, it needs to be understood. I think that we have already made good headway in this area this afternoon and I hope that we are all now ready to go away and cultivate friends in the parliament. However, don’t just find the ones who are interested in libraries – find the ones who want to understand and support education, research and digital issues, and, very importantly, innovation.
This can be a two way process. We can go to Brussels to meet with our representatives and members of the Commission, but we should also bring them to us, and make more use of our annual conferences, meetings and forums. In April, IFLA held its Presidential Meeting in The Hague on the theme of ‘Libraries Driving Access to Knowledge For Europe’. We launched two new policy statements in the company of Commission representatives and parliamentarians. We hadn’t attempted an event like this before and we learned a lot. It is possible to create a strong line up on your own terms, and to use the occasion to get people to understand more about advocacy and the communication of messages.
As you can see, we didn’t manage to get Nellie Kroes this time, but we will try again until we succeed. We did, however, bring the Assistant Director General of WIPO as a plenary speaker to the IFLA Conference in Puerto Rico last month. As I mentioned with WIPO, a startling number of policy makers don’t understand what libraries do, so we should be doing more to invite them to see for themselves. The C4C initiative understands this. The Finnish and Danish library associations understand this and have gone one step further – they have a policy of recruiting politicians and public figures for their association Presidents – a practice which means they have supporters in parliament, and people who are able to explain libraries and their issues to other MPs.To continue on the theme of supporters, we need to do more to involve our users in the issues. Libraries often talk about how important community is and library and information professionals see it every day. Libraries and their representatives should be a great conduit for getting grassroots user opinion up the chain and many libraries are already involved in provided information on local government, elections etc.However, somewhere in the conversation with policy makers it gets lost.I personally see it all the time, at places like WIPO (I’ve never seen a user represented there), IGF, WSIS – there seems to be no input from people who actually use the technology. And remember, as I said, these are not just our issues – they cross over into science, technology and education. Engage people using library resources to work in these fields, and our network of supporters grows larger. We are in a better position if we focus on the benefits that stronger libraries can bring to the citizens of the European Union – better access to information contributes to better standards of health, education and wealth.
In conclusion, library and information professionals need to consider advocacy an essential part of their job. We need to do more to encourage members of our community to reach out to policy makers, but to do that we need to help them develop their ability to do so. IFLA has created the Building Strong Library Associations to build capacity at national associations so that they become stronger and more effective when working on behalf of their users. This programme has five core modules, including one on Partnerships and Fundraising, and another on Advocacy. We are currently working in Peru, Lebanon, Cameroon on national programmes, and have partnered with the Bill and Melinda Gates Foundation to deliver the programme in Botswana, Ukraine and Lithuania. All the modules are available for free online at www.ifla.org and I would encourage anyone interested to check them out as they contain more information
I’ll start with alliances within the library sector.EXPLAIN SLIDEOrganizations involvedAim of activity – to bring high-level library representatives together to discuss copyright issues. To invite representatives from the Moldovan copyright office to attend, and to hear about the problems libraries were facing.Outcome – librarians invited to participate in revision process for Moldovan copyright law: they were outside the process beforeLesson is a simple one: together we are stronger. The presence of national and regional library organisations at this event, and in the follow-up process, proved compelling to the Moldovan government, and showed that the issue of library involvement in copyright reform was one that they had to take seriouslyANOTHER EXAMPLEAlso involves copyright, but this time at the level of the European CommissionOver the past six months IFLA, LIBER, EBLIDA, the Conference of European National Librarians all participated in a recent stakeholder dialogue regarding the availability of works that were in copyright but is no longer commercially availableA solution to this problem is essential if mass digitisation programmes in Europe are to be successfulAn agreement has now been reached on this issue, but only after library groups consistently engaged in the dialogue with publishers, authors and collecting societies. In this case, libraries were able to come to an agreement because they had stuck to their principles regarding access to worksFrom IFLA’s perspective I would say the lesson here is that library groups need to be present at these tables to be invited to further tables. If that sounds like a simple conclusion, it would be worth comparing this attempt to solve the problem with another European Commission dialogue that fewer library groups participated in from 2006, where there was far less lasting successPut simply: for a compelling message we need to have staying power, and resources, both in terms of time and expertise, to engage properly with the issues and be taken seriously. IFLA, LIBER and EBLIDA have this capacity, and the models we have developed for engagement can be reproduced at a national level, where the same things apply