The document discusses stress management and provides information on stress, its effects, and strategies for coping with stress. It defines stress as tension from situations requiring new coping skills. Prolonged or intense stress can negatively impact physical, psychological, and social well-being. Developing a personal stress management program including self-awareness, a balanced lifestyle with nutrition, exercise, and rest can help manage stress. Crisis counseling roles are also vulnerable to cumulative and chronic stress which coping strategies aim to address.