1. 1
StevenLane Fleming
617 Virginia Avenue
Fairmont, West Virginia 26554
Email: stevenlfleming@hotmail.com
(304) 694-0799
SUMMARY
I am a self-motivated professional with experience in administration and documentation of computer
systemnetworks. Job skills include; troubleshooting,customerservice, inventory control, budgeting,
strategic planning, and policy creation.
PROFESSIONAL EXPERIENCE
BC BANK, Philippi, WV 26416 Mar 2015 – Jan 2016
Information Technology/Information Security Manager Officer
Implemented $80K computer systems hardware infrastructure and software upgrade
Configure and maintain all computer network infrastructure and desktop/peripheral deployment
Direct Support of VMWare 5.5 ESXi virtual servers,clustered
Direct support ofWindows 2003, 2008, and 2012 servers, at 3 locations,37 users
Procure and install servers, Cisco routers-switches,desktop computers, printers, UPS, etc.
Develop company Electronic Data Processing and Disaster Recovery policies and procedures
Develop and implement digital data backup procedures
Utilize Tandem CoNetrix SystemManagement software, Vendor Management
Support and utilize Microsoft Office Pro, Visio, and various software programs
Management of Cisco telephone systems and various ATM teller machines and circuits
Maintain network documentation, spare parts inventory, asset inventory, IT department budget
Install and support Windows 2005-2008 Sequel Servers, Windows 7, IBM Client Access,etc.
FIRST EXCHANGE BANK, Mannington,WV 26582 Jan 2005- Mar 2015
Network Administrator Officer
Completed $120K network bandwidth and hardware upgrade (10mb Metro Ethernet)
Perform computer networking and desktop maintenance, managed help desk
Setup and support of VM Ware 5.1 ESXi virtual servers,clustered
Deployment and management of Symantec Endpoint Protection 12.1
Utilize Dell KACE systemmanagement application
Direct support ofWindows 2003, 2008, and 2012 servers, at six locations,70 users
Procure and install servers, Cisco routers-switches,desktop computers, printers, UPS, etc.
Develop company Electronic Data Processing policies and procedures
Manage Disaster Recovery Procedures
Maintain networking documentation
Develop and implement digital data backup procedures
Work with vendors to provide secure Internet Banking and Web Page
Support Microsoft Software, Operating Systems and Office Suite
Maintain asset inventory, spare parts inventory and budget
Install and support Windows 2005-2008 Sequel Servers, XP, Windows 7, IBM Client Access,etc.
Management of NEC telephone systems and various ATM teller machines and circuits
FEDERAL RESERVE BANK, Nashville, TN Jan 2000 – Jan 2005ffice
Technology Specialist I
Exceptional rating on annual performance evaluation last 4 years (June 2004)
Provide phone support,300 external/internal customers,utilizing FedLine Electronic Access & Delivery
Conduct training seminars for internal and external customers using FedLine EA&D above
Install and manage Dell PC’s and Windows Operating Systems: Win7; XP: NT 4.0; 98; and 95
Install and manage Communication Protocols: TCPIP, FTP, IPX / SPX

2. 2
Steven Lane Fleming
Procure computer and software bids and quotes for purchase,managed asset inventory
Dell Premier Access certified, servicing 180 Dell Desktop PCs and Laptops, Users
Manage Blue Ocean Track-it Software; help desk and asset inventory control
Install, test,and certify CAT5e cabling, patch panels,and jacks
Document network schematics, including IP addressing,router and switch ports
Document and maintain Computer Services Department Standard Operating Procedures
Installation and management of multiple Software Applications
SUMITOMO ELECTRIC WIRING, Bowling Green, KY Feb 1995- Sept 1999
Computer Technician
Site planning, installation, Novel and Windows NT client/workstation personal computers and print servers
Direct support and repair of 600 Dell, Unisys, Apple, and Austin personal computers
Installation and management of multiple Operating Systems: DOS / Windows for Workgroups; 95; 98;
NT 4.0 Workstation and Server; 2000
Installation and management of multiple Software Applications: MS Office 97, MS Exchange, MS Project
98, Corel Draw, PeopleSoft, Mapper, AS400 Client Access,SMS, and others
Installation and management of Communication Protocols: TCPIP, FTP, IPX / SPX
Assisted SystemAdministrator with setup,implementation, and administration of WAN network/servers
Controlled and managed annual $20K spare parts inventory
Evaluated and recommended new computer related technologies
Evaluated, proposed,and implemented “Ben-Data Heat Help Desk” Software
Assisted Purchasing Department and Users with Purchase Order completion
Management of all computer related hardware and software receiving procedures
Received specialized instructorlead training of multi-vendor computer equipment and software
Dell Computer Co. Premier Access Certified, serviced 600 Dell Desktop PC’s & Laptops
COMPUTERLAND, Hopkinsville, KY Jan 1994 - Jan 1995
Technical Service Supervisor
Directed and supported productivity of technical and service personnel
Developed and procured industrial/personal maintenance service agreements
UNISYS CORPORATION, Louisville, KY Feb 1982 – Apr 1993
Senior Customer Service Engineer
Top SecretSecurity Clearance
Maintained multi-vendor computer equipment and associated peripherals
Implemented and achieved multiple mainframe systemupgrades,valued at $7 million
Maintained seven day by twenty-four hourFort Campbell, KY Communications Center
Organized and managed over $500K in parts inventories annually
Proposed and implemented customer timesaving procedures,reducing work load by 63%
Earned two monetary Unisys Achievement Awards and three Customer Letters of Appreciation
Received specialized instructorlead and hands-on training of multi-vendor computer equipment
Received specialized software and personal improvement training Achieved “Tributary of the Year Award”
for The United States Army Communication Centers Worldwide three consecutive years by maintaining
above 98.5% machine up time

3. 3
Steven Lane Fleming
KENTUCKY FINANCE COMPANY, Hopkinsville, KY Jun 1980 – Jan 1982
Consumer Finance Manager Trainee
Performed all duties of manager; bookkeeping, cash-flow, appraisals and personnelmanagement
UNITED STATES ARMY,
(E-5) Non-Commissioned Officer in Charge Apr 1977 – Apr 1980
SecretSecurity Clearance
Ground to air radar systems technical repair (MOS 26C)
Honorable Discharge with good conduct medal
Received maintenance award and two Letters of Appreciation
PROFESSIONAL DEVELOPMENT/EDUCATION
Cyber Security Seminar
VMWare VSphere 5.0 Ultimate Boot Camp
VMWare VCenter 5.0 Site Recovery
Networking Fundamentals (CompuMaster Seminar)
Fundamentals of Cisco Routers (CompuMaster Seminar)
Federal Reserve Bank Collaborative Workforce Seminar
Federal Reserve Bank Committed to Excellence Training
What Matters Most Franklin-Covey time management seminar
Building Trust Franklin-Covey seminar
Ethics Training Workshop Federal Reserve Bank
Diversity Awareness Workshop Federal Reserve Bank
Managing Multiple Priorities, Projects, Deadlines Seminar
Sumitomo Electric Wiring QS9000 Quality Training
Sumitomo Kaizen Training
Unisys Total Quality Process Training
Unisys Yearly Corporate and Personal Ethics Training
Unisys Professional Customer Service training
Passed CLEP tests in Math and Natural Sciences
WatchGuard Firewall Training
Cisco Router Configuration
Understanding Networking Fundamentals
United States Army COBET Electronics Training
United States Army Ground Radar Repair School (MOS-26C and 27F)
The Army Maintenance Management Systems
The Army Typing School (with Distinction)
High School Diploma (College Preparation Curriculum, top 10% of class)
COMMUNITY SERVICE
Rotary International Fairmont (2012-2013 Club President)
Rotary International Board Member
Marion County Habitat for Humanity Board Member
United Way Campaign
Leadership Marion Graduate
American Cancer Society, Relay for Life