1. Monte Eubanks
1221 Peggy LN
Kennedale, TX 76060
(817) 726-5352
mweubanks@gmail.com
EDUCATION / CERTIFICATION:
University of Arkansas Fayetteville, AR 1993 - 1996
Certifications
• Aerohive Wireless 2013
• Script Logic Desktop Authority 2010
• Security + 2009
• Microsoft Certified System Engineer 2000
• Microsoft Certified Professional 2000
• Citrix Certified Metaframe Professional 1999
• Certified Lotus Notes Developer 1998
• Certified Lotus Notes Administrator 1997
TECHNICAL SKILLS:
Server Products: Microsoft Servers NT/2000/2003/2008, VMware ESXi 4/5
Server Management: Active Directory / Group Policy, Script Logic Desktop Authority
Operating Systems: Windows 95/NT/2000/XP/Vista/7/8
Virtual Platform: VMware ESXi 4/5
Hardware: Server, Desktop Computers / Laptops, PDA's, Tape Backups, routers, switches, EMC SAN
Programming: Visual Basic, HTML
Email Platform: Microsoft Exchange 5.5/2000/2003/2008, Lotus Notes 4.5/4.6/5, BlackBerry Manager 4.1
Office Suites: Microsoft Office 95/97/2000/2003/2007/2010/2013
Phone and Video: Polycom, Life size, Zultys, 3com
Security: Barracuda Web Filters/Spam Filters devices, Symantec, Trend Micro, Kaspersky
Routers: Cisco, Sonic wall, Secure Computing, Adtran
Wireless: Aerohive wireless
EMPLOYMENT HISTORY:
Texstars AIP Aerospace Division – Grand Prairie, TX 11/2008 – Present
IT Manager - Infrastructure
• Manage physical and virtual Microsoft Windows Server 2003 and 2008 machines
• Maintain Aerohive wireless network, supporting production in two plants.
• Deploy system updates and antivirus software to network clients & servers.
• Monitor and proactively responded to alert systems.
• Perform desktop support functions as needed basis, supporting computers, phones, and printers.
• Provide support for network security, servers, and desktops computers for 200 employees.
• Write and present capital expenditure justifications for purchases that will provide future benefits.
• Participate and provide input on three and five year IT budget planning and IT expenditures.
• Support backup operations for all servers and network storage.
• Provide user support in AS400 environment.
2. Monte Eubanks Page 2
Milestones:
• Virtualized all servers to VMware saving cost of new hardware.
• Support networks in multiple locations.
• Track service ticket response/closure time, IT infrastructure uptime, user suggestions and satisfaction
• Installed Script Logic Desktop Authority to effectively support security and support needs.
• Planned company plant move project to new location involving no network down time.
• Initiated lean cost savings in both production and IT using wireless technology.
• Deployed new IP PBX phone system that support two manufacturing location on one phone system.
Science Application International Corporation – Fort Worth, TX 02/2004 – 11/2008
Network / System Administrator / Task lead
• Provide local and remote support for network security, servers, and desktops computers.
• Maintained Microsoft Windows 2000 and 2003 Servers environment.
• Supervised staff of five systems analysts and database developers.
• Created and maintained yearly IT budget and upgrade justifications.
Milestones:
• Deployed Script Logic Desktop Authority to support security and system updates
• Was given award by Air Force, for passing AIG IT system inspection (security audit).
• Relocated IT operations for 7 Air Force base closures throughout the United States.
• Deployed over 700 Desktop and laptop computers on various US military bases in 4 months.
• Supported the Air Force “one military, one network” project connecting remote bases to larger US bases.
Computer System Technology - Ft. Worth, TX 10/1996 – 02/2004
(Purchased by Science Application International Corporation)
System Administrator/Helpdesk
Manage servers and network security for US military and agencies including US EPA, US GSA, US Navy, and
US Army.
• Implemented new email systems both Microsoft Exchange and Lotus Notes
• Performed desktop support functions on a regular basis, supporting computers, phones, and printers.
• Completed work assignments and tracked results using our helpdesk ticket system.
• Deployed 100’s of new Dell Desktops & laptops throughout US military and government agencies.
IBM - Fayetteville, AR 01/1994 – 10/1996
Helpdesk/System Support Analyst
• Provided remote clients with point of sale hardware and software technical support.
• Perform network and desktop support for local users.
• Technical lead for special implementation projects.
• Tracked and updated all helpdesk tickets through IBM helpdesk software.
• Deployed all local workstations for our support center.