The document discusses challenges with developing and maintaining web GIS applications, and proposes using a configurable software platform called Geocortex Spatial Application Infrastructure (SAI) to address these challenges. It notes that SAI allows organizations to leverage out-of-the-box configuration, workflows and activities to develop applications faster while reducing costs, while also enabling customization when needed through workflow and application programming interfaces. The key is focusing configuration and workflow over custom code wherever possible to streamline development and maintenance.