SmartNews uses various SaaS products like New Relic, Datadog, and Chartio to monitor applications and infrastructure, collect metrics, and create dashboards. SaaS allows SmartNews to focus on its core product without having to dedicate engineering resources to tasks like monitoring and visualization. It provides built-in integrations, easy setup processes, and expert support so SmartNews can move fast without having to develop and maintain these capabilities internally. SaaS makes operations more efficient and allows SmartNews to gather insights that help optimize performance and troubleshoot issues.