Techniques for getting insights from customersNaoka MISAWA
Speech in IA Camp2015. Techniques for Getting Insights From Customers -Interview & Visualization/Naoka Misawa, Glagrid, Inc.
In the future social service, the border between creators and users will be much vaguer, and new methods to create will be needed; think and create WITH customers and users. What techniques will be needed for IA?
I will introduce techniques for getting insights from customers such as user interviews and graphic facilitations, using some of my case studies.
Techniques for getting insights from customersNaoka MISAWA
Speech in IA Camp2015. Techniques for Getting Insights From Customers -Interview & Visualization/Naoka Misawa, Glagrid, Inc.
In the future social service, the border between creators and users will be much vaguer, and new methods to create will be needed; think and create WITH customers and users. What techniques will be needed for IA?
I will introduce techniques for getting insights from customers such as user interviews and graphic facilitations, using some of my case studies.
CONCENT DESIGN SCHOOL
2021.09.28. Tue 19:00〜21:00
Bold program
2020年代のデザインとは?
Design by Peopleの時代へ
speaker:長谷川 敦士
価値観のさまざまな変化が起きたこの一年。そのなかで「これからのデザインへの向き合い方」について、コンセント代表の長谷川が注目しているいくつかのトピックをお話します。目の前の仕事から少し離れて、私たちのデザイン観をちょっぴりアップデートするプログラム。一緒にデザインのこれからについて考えましょう。