The document discusses the evolution of Enterprise Content Management (ECM) systems. It notes that the ECM market is splitting into business content services and transactional content services. Microsoft SharePoint and OneDrive are recognized as leaders in providing modern content platforms and services. The rest of the document demonstrates and discusses new capabilities in SharePoint for creating, coordinating, protecting, harvesting, and managing content to meet changing enterprise needs.

2. THE NEW ENTERPRISE
CONTENT
MANAGEMENT (ECM)
IN TODAY’S WORLD
Bram de Jager
Lead Architect

3. ECM MARKET: a market in transition
USE CASES EVOLVE, FORCING BOTH FRAGMENTATION AND CONSOLIDATION
OVER THE NEXTYEAR
90%
Of current decision makers is
planning to expand rollouts
IN 2017
$8 billion
Global market for ECM
IN 2018
$9 billion
Global market for ECM

4. ECM is DEAD
Birth of the Content Services
and Content Experiences
world

5. Microsoft SharePoint
recognized as a
leader in Gartner
Magic Quadrant for
Content Services
Platforms

6. Integrated
content
services

7. CREATE
The new Enterprise
Content Management
(ECM) in Today’s World

8. CREATE, SHARE, DISCOVER
Office integration on Windows, Mac, and mobile
› Save, share, real-time coauthoring
› Properties, recent, version history, check out/in
Content types
› Template and metadata, per-site, tenant-wide OR hybrid
News, pages, lists
Simple link sharing, internal and external
Office Lens
Capture from email, file system, scanner, etc.

9. DEMO
Office Lens document capture
10

10. COORDINATE
The new Enterprise
Content Management
(ECM) in Today’s World

11. COORDINATE AND STRUCTURE
Organizing libraries and lists
› User-lead: custom columns, views, filtering, pinning
› IT-lead: shared taxonomy
PowerApps for custom mobile experience
Flow & LogicApps for approvals, workflow and process
Group conversation and calendar

12. BUILDING BLOCKS OF THE INTRANET
Hub sites
Navigation
Search
Look-and-feel
Rollup
Communication
sites
Publishing sitesCustom appsTeam sites

13. SharePoint
Home
OneDrive
O365
Files
MSGraph&contentrollup
Hub Sites /
Portals
Yammer Video-Stream
(optional Groups integration)
SharePoint Content Services & Libraries
Communication
Sites
Yammer Video-Stream
SharePoint Content Services & Libraries
Team Sites
(Perm/Temp)
Office 365 Groups including Teams
SharePoint Content Services & Libraries
Office 365 Group Membership
SHAREPOINT/OFFICE 365 INFORMATION
ARCHITECTURE

14. ONEDRIVE AND SHAREPOINT CAPACITY
30M
15GB 12.5EB
25TB
30.000.000.000.000

15. PREDICTIVE INDEXING
Allow creating indices on libraries up to 20,000 items
Automatic Index Management background job
› Adds indices to views with filter or sort for libraries under 20,000
Partial results in modern UX (indexing on the sort field)
Run auto index logic when view is edited
Just-in-time auto-index when sorting in modern UX

16. FILTERS PANE
Replaces Metadata Navigation and Filtering
Consolidated filtering UI
Smart filters chosen by default
Pin columns you want to filter often
19

17. MODERN DOCUMENT LIBRARIES
Modern, thumbnail-centric library view
Inline, contextual information panel
Simple move/copy gestures
20

18. DEMO
OneDrive:
21

19. FLOW FOR DOCUMENT MANAGEMENT
Connect to/from document libraries
Route, alert, set actions based on process automation logic
TIP: use extended properties to enable moving document attachments
from email
TIP: Use Teams to establish email addresses for library folders
22

20. OUT OF BOX “SEND FOR REVIEW” FLOW
Available in all lists and libraries, no set up required
Uses the Flow launch panel and prompts for approver and message
Tracks the status in a new column on the library: “Review status”

21. DEMO
Collect event photos in centralized
repository with Flow buttons
24

22. ATTENTIONVIEWS
Helps users focus on files that are pending, incomplete, or otherwise need attention
Response to feedback that required properties in modern UI are too “soft”
Field Highlighting Notification Files that need attention View
When a required property is
missing, every view highlights
that field as needing attention.
View picker lights up with a
new view when there are
items that need attention
One stop shopping place for all the items in the list
that need attention

23. WORD
SHAREPOINT
PROPERTIES
PANEL
Show document and
SharePoint properties
View and edit
properties within
context of document

24. DEMO
Metadata Navigation & Word SharePoint
Properties Pane
27

25. PROTECT
The new Enterprise
Content Management
(ECM) in Today’s World

27. EVENT BASED CONTENT RETENTION

28. THE EVOLUTION OF AZURE RMS
DOCUMENT
TRACKING
DOCUMENT
REVOCATION
Monitor &
respond
LABELINGCLASSIFICATION
Classification
& labeling
ENCRYPTION
Protect
ACCESS
CONTROL
POLICY
ENFORCEMENT

29. Azure Information
Protection
Full Data
LifecycleDOCUMENT
TRACKING
DOCUMENT
REVOCATION LABELING
CLASSIFICATION
ENCRYPTION
ACCESS
CONTROL
POLICY
ENFORCEMENT

30. DEMO
Classify, Label, Protect
35

31. HARVEST
The new Enterprise
Content Management
(ECM) in Today’s World

32. HARVEST SUMMARY
Discovery
› Delve, Site cards, OneDrive Discover, Search
Curation
› Flow-based disposal
› Information Lifecycle Management (ILM)
Create/reseed
› Tap (document sections)
› Copy in place (new docs)
37

33. TAP »
DOCUMENT ITEM
Consume indexed
section of documents
into new documents
Based on search
Used in Office Clients
Can also insert metadata
as Quick Parts

34. DEMO
Build new document with Tap
39

35. WRAP-UP
The new Enterprise
Content Management
(ECM) in Today’s World

36. ECM is DEAD
ECM market splits into
Business content services
Transactional content services

37. KEYTAKEAWAYS
ECM market is in transition, driven by
› Enterprise Architects seek modern content platforms to meet new use
cases
› Analytics, file sharing, collaboration, and a focus on usability are key
differentiators
SharePoint and OneDrive are leaders in Gartner and Forrester quadrants
› Evolution leads to new set of capabilities supporting new and existing use
cases

38. THANKYOU!
@bramdejager
bram.dejager@delaware.pro
bramdejager.wordpress.com