- Lotus Quickr is a social collaboration software that allows teams to share documents, have discussions, and manage projects together internally or externally. - The document discusses new features in Lotus Quickr 8.2 including performance improvements, increased integration with other Lotus products, enhanced administration tools, and expanded connector functionality. - Additional resources are available on the Lotus Quickr wiki to provide more information on APIs, customization, and integration capabilities.

1. IBM Lotus Quickr Overview

2. Agenda Business Imperatives in Today's Connected World Lotus Quickr product information Summary Additional Resources

3. Global Market Forces Require Collaboration More than Ever Source: Burton Group Field Research Study: Getting Started with Enterprise Social Networks, Mike Gotta Organizations need to: ...to connect people globally ....to address generational shifts ...to break down barriers ...to innovate from the bottom up & the outside in ...to “know what we know” ...to collaborate better ...to learn differently Collaboration is a must in our Connected, Smarter Planet

4. Connect globally with employees, customers and partners to build strong relationships that drive results Collaborate from anywhere to become a more agile, adaptable organization Innovate to leverage the power of participation and generate new ideas Optimize the cost of enabling people 71% of CEOs plan to place greater focus on external partnerships and collaboration that extends beyond the traditional walls of the enterprise* * Source: IBM Global CEO Study 2008; n = 1106 Collaboration helps people and organizations... Work Smarter Conclusion_0109.jpg Chubby_Planet.png It is about people, the work they do, and how others leverage it.

5. Social Collaboration: We Help People Build Better Outcomes The right information at the right time, in context Magnifying the value of content Leverage innovation from across the value chain Improve the strength and speed of making connections and depth of relationships Workforce flexibility Leveraging expertise Streamlining decision making Communicating with employees as individuals I NEED TO CUT COSTS SMART WORK I NEED MORE INSIGHT GREATER AGILITY I NEED AN ADVANTAGE INNOVATION Connect Collaborate Innovate

6. Lotus Social Collaboration: Connecting People and Information Across your Value Chain Keep track of what's happening with your projects Leverage what others know Find the right people to solve my problem now Share my files Manage your work more effectively Have a place to gather and exchange ideas

7. Lotus Social Collaboration Services Keep track of what's happening with your projects Leverage what others know Find the right people Manage your work more effectively Share my files Rich Document Libraries Team Discussions / Forums /Blogs Team Wiki (Shared Editable Pages) ‏ Team Calendar Project Lists RSS / ATOM feed Shared Bookmarks Communities Blogs Activities Profiles Homepage Wikis Personal Files ECM Integration

8. Lotus Quickr is focused to address common business challenges Inside the organization projects…. External collaboration projects... Lotus Quickr is Web 2.0-based team collaboration software designed to transform the way everyday business content such as documents and rich media can be shared to enable more effective team collaboration within and across organizational boundaries. Executive Mergers & Acquisitions Executive boardroom Finance Budget planning Annual report preparation Marketing Event planning Competitive “Win room” New Content tracking HR Employee benefits New employee resource R&D Project mgmt. Best Practices Executive Innovation Place Finance RFP Response Marketing Product launch R&D Project coordination

9. How Lotus Quickr Helps With Today's Business Imperatives SMART WORK AGILITY INNOVATION Empower virtual teams to work together online Quickr templates make it easy for users to self-provision applications as needed to facilitate collaboration Document libraries make it easy to store, share, and access content on demand Quickr connectors make finding and accessing my critical content in context simple and intuitive Teamrooms provide context and a single repository for all related content. Everyone knows where to look. Collaboration services enhance productivity across the organization and provide the tools teams need to foster innovation I NEED TO CUT COSTS I NEED MORE INSIGHT I NEED AN ADVANTAGE

10. Document Libraries Use content libraries to organize and share content for your projects, your teams or yourself ECM Integration Leverage your investment in a content infrastructure by making it more accessible to all your employees. Ensure your collaborative and ad hoc content is managed appropriately to help meet legal & industry compliance requirements Team Calendar Manage a community view of important events and activities that effect your team. Lists, Tasks, Contacts Use lists capability to track project tasks, to-do's, contact lists of your project team mem bers Team Discussion Use a discussion forum to exchange information or ideas on different topics related to your team. Workflow Use document workflow to approve critical content and route information/forms to decision makers for approval Connectors Access your document libraries seamlessly from inside your favorite desktop applications such as Office, Notes, Outlook, Sametime Fastest way to share business content with your teams Team Wikis Create wiki pages for your projects and co-author pages. View changes across pages and comments. gray-disc data data data

11. Agenda Business Imperatives in Today's Connected World Lotus Quickr product information Summary Additional Resources

12. Lotus Quickr services for Domino

13. Lotus Quickr services for Domino 8.2 – Themes Customer driven enhancements Improve product deployability and provide stable, secure team places to share everyday business content Expand integration to provide easy access to team content from desktop applications Expand platform support Domino 8.5 server certification Novell eDirectory Domino native authentication with Lotus Sametime Extensibility More extensible with more tools (APIs, event hooks) for application developers New entitlement options

14. Customer driven enhancements Implemented several techniques to reduce the client response time IBM Beta site experience ~25% response time improvement due to these enhancements Lotus Quickr 8.2

15. Customer driven enhancements (cont) G reatly reduce formula evaluations needed to generate each page Decrease size of NSF's by storing attachments as compressed objects Support for Domino Attachment and Object Store (DAOS) -- reduces the .NSF size Increase scale of documents in Lotus Quickr team places only meta-data is stored in .NSF Current limit is 64GB per .NSF Files on disk are stored compressed Duplicates automatically not stored Greater control of file storage Lotus Quickr 8.2

16. Customer driven enhancements (cont) Remembering web-user view states Views displayed in now save last state Add a team place to the connector from the browser Now accomplished in one-click! Option is accessible via web interface Lotus Quickr 8.2

17. Customer driven enhancements (cont) Ease of use and performance enhancements Hide navigation (table of contents) when in edit mode to streamline user experience Improves performance (less information sent to browser) Lotus Quickr 8.2

18. Customer driven enhancements (cont) F ixed ~400 customer reported defects such as; SiteMinder fixes for certain web user interface and connector transactions Implicit versioning issues Addressed server stability issues Nested folders ActiveX signing issue (FDCC) Combining a blog and a wiki into a standard place And much more ... Lotus Quickr 8.2

19. Increased integration with Lotus products S upport for Domino 8.5 server Compiled on Domino 8.5 binaries Support for Domino Attachment and Object Store (DAOS) Can be activated at any time Supported for existing Lotus Quickr team places Reduce the size of the .NSF and original files on disk are stored compressed (no duplicates) Enhance Lotus Sametime support configuration Lotus Quickr for Domino and Lotus Sametime can point to a native Domino directory Common deployment option, especially for long-time customers Lotus Quickr 8.2

20. CommunityOverviewSnipWiki copy 02_Edit Community copy Increased integration with Lotus products (cont) Integration with Lotus Connections Community service Ability to add a wiki when creating or editing the community Add a team place (e.g. document library, team calendar, etc) when creating or editing the community Changes to the community membership are propagated to the linked wiki and / or team place A feed from the wiki (with latest updates) is shown on the community home page A link on the community navigation to go to the wiki / team place A link on the wiki / team place to go to the community Lotus Quickr 8.2

21. Increased integration with Lotus products (cont) Integration with Lotus Connections Activity service Ability to 'publish' a document from an Activity directly into a Quickr library Document is replaced with a link Lotus Quickr 8.2

22. Increased integration with Lotus products (cont) D omino Web Access integration Similar to Notes connector functionality Configure places Send attachment(s) as link Send a link to a Quickr document Available in Domino 8.5 Lotus Quickr 8.2

23. Administration enhancements Make theme choices simpler for a deployment Older ‘Quickplace’ themes can be hidden from the end-use Additional configurable feature restrictions Keep team place structure flat / simple by having the ability to disable rooms support Remove anonymous support New policy enables Administrators to deny anonymous access to Lotus Quickr Lotus Quickr 8.2

24. Administration enhancements (cont) One -Step upgrade from Lotus QuickPlace 6.5.1 and 7.0 direct to Lotus Quickr 8.2 Side-by-Side upgrade process is supported Install Lotus Quickr 8.2 server on a new box Migrate places from Lotus QuickPlace to Lotus Quickr 8.2 Once complete the original Lotus QuickPlace server can be removed from the mix Lotus Quickr 8.2

25. Administration enhancements (cont) S ecurity enhancements (prevent hacking & address misuse concerns) To address: XSS, CSRF, Response splitting, input validation, etc. Cross-team effort (AppScan, Watchfire, Lotus Connections, Lotus Domino, Domino Web Access, Lotus Quickr) Testing beyond just AppScan Partnered with a large HR consulting company for design review and test effort Domino (DWA) ACF enhanced and re-used Beyond XSS, CSRF - Customizable, configurable security model Configuration based option to allow trusted users to do more Restrict file-types users can upload Extensible / customizable ACF filter Lotus Quickr 8.2

26. Administration enhancements (cont) E nhanced Lotus Sametime support configuration Support for Domino native directory Enhance browser support Support for Firefox 3.0 Additional directory support for: Sun SAM Novell eDirectory Government standards FIPS / FDCC support IPv6 support Lotus Quickr 8.2

27. Extensibility improvements M ore access to Lotus Quickr content via REST APIs Membership and Place level APIs Used to provide integration with the Lotus Connections Community service Can be used by Business Partners and customers All documented on the Lotus Quickr wiki Server extension enhancement It is possible to intercept server events via Domino agents (previously on C/C++) Server event generation normalization Connector actions also generate same events as the web user experience Java APIs enhancement – Room creation support For more information visit -- http://www-10.lotus.com/ldd/lqwiki.nsf Lotus Quickr 8.2

28. Connector enhancements Better end user experience and fidelity Store email as .EML file Provided .EML viewer Reduces folder clutter NOTE: All new enhancements for the Connectors work with both Lotus Quickr services for Domino and J2EE. Lotus Quickr 8.2

29. Connector enhancements (cont) Enhanced Authentication Extension Support Only Basic authentication supported prior to 8.2 Enable connectors to be deployed into more customer environments Support form-based authentication (with extensions) Extensible Architecture in which to plug custom authentication modules Example of a plug-able authentication module for a large chemical manufacturer's 2-factor SAM authentication Includes custom UI input dialog + installation package for the custom module NOTE: All new enhancements for the Connectors work with both Lotus Quickr services for Domino and J2EE. Lotus Quickr 8.2

30. Connector enhancements (cont) NOTE: All new enhancements for the Connectors work with both Lotus Quickr services for Domino and J2EE. Auto-populate connectors configuration on the client Administrator can push a controlled list of team places to end-users Reduces confusion on ‘how-to’ add team places in connectors Push out policy setting Only use basic-authentication, SPNEGO, etc Control Document check-in behavior (e.g. always check documents in by default) Helps training / support at customer site Make it easier to use connectors Windows Integrated Authentication (SPNEGO) support Lotus Quickr 8.2

31. Connector enhancements (cont) Support multi-user Notes client installs Support forward proxy Customers normally connect to the Internet using forward proxies Usage of Lotus Quickr via hosted service Support Lotus Quickr for Domino local groups feature Currently connectors ignore local group membership in a place (causing users to not see content they have access to) NOTE: All new enhancements for the Connectors work with both Lotus Quickr services for Domino and J2EE. Lotus Quickr 8.2

32. Entitlement update – introduced Q3 2009 L otus Connections “Wiki” and “Files” services are now available to Lotus Quickr customers under 'active' maintenance* These services can be installed side by side with Lotus Quickr 8.1.1 and 8.2 * - please contact your IBM Sales Representative for more details on 'active' maintenance. Lotus Quickr 8.2

33. Lotus Quickr services for J2EE

34. Lotus Quickr services for J2EE 8.1.1 – Themes Enterprise Content Management (ECM) integration Link team places to ECM repository for content publishing Access to ECM repositories from the connectors View and search ECM libraries from team places Enhanced team collaboration Added team calendar and discussion forum components View and email team members Expand platform support Oracle and AIX support New entitled capabilities

35. quickrIcon_large quickrIcon_large woman2 woman3 woman1 Personal Team Enterprise woman3 woman2 Shared Protected Fluid Structured Ad-hoc Many authors Many readers Formal Lotus Quickr in the Content Management World Content WCM Portal Places Libraries Blogs Wikis Forums Personal File Sharing ECM One Author Lotus Quickr 8.1.1 woman2 worker woman1 woman2 worker woman1 woman2 worker woman1 woman3 woman2 worker woman1 woman2 worker woman1 woman2 worker woman1 woman2 worker woman1 woman2 worker woman1

36. Enterprise Content Management (ECM) integration enhancements Lotus Quickr / ECM integration will support four main areas: Transfer of content from Lotus Quickr to ECM systems Move Move with Link Copy Display feeds of ECM content in Lotus Quickr Individual links to ECM documents Display contents of ECM folders in Lotus Quickr Lotus Quickr connectors can directly interact with ECM content Basic content operations against Lotus Quickr and ECM back-ends Search of ECM content from the Lotus Quickr web experience Full text search of ECM content and meta data Lotus Quickr 8.1.1

37. Transfer content to the ECM system Document can be “published” to an ECM back-end for records management or other reasons If there is meta-data required by the ECM system, Lotus Quickr will prompt for that meta-data Different publishing options are available Lotus Quickr 8.1.1

38. Display Feeds of ECM Content Most organizations have existing content in their ECM system thatthey want to incorporate, or reference, in Lotus Quickr Users will be able to selectively create links to ECM content or subscribe to an ATOM feed of a folder from the ECM system Users can also link to content in other Lotus Quickr team places Aggregate content from multiple Lotus Quickr team places into another team place Lotus Quickr 8.1.1

39. Access ECM content using the connectors L otus Quickr connectors will support direct access of ECM content End users can continue to work in a familiar client and make collaboration a natural extension of the work they do Connectors provide content services into, and direct access from: Lotus Notes®, Lotus Sametime®, Lotus Symphony®, Microsoft Office®, Microsoft Outlook®, Microsoft Windows Explorer® And provides full functionality even in older versions of MS Office such as: Check-in / out, Cancel checkout, Publish draft, Versioning, View / Edit Properties, Create / Send Links, Approve / Reject, Create from Document type, Add to Place, Open from Place, Save to Place Lotus Notes and Microsoft Outlook connectors support drag / drop of links /documents to and from email Lotus Sametime connector supports chatting about a document (including the link to document) Lotus Quickr 8.1.1

40. Access ECM content with the email connector All Lotus Quickr connectors offer the same functionality Drag-and-drop document to upload to server Drag links into email instead of sending attachments Lotus Quickr 8.1.1

41. Search ECM content from the Quickr web experience Ability to search ECM content from Quickr web experience Lotus Quickr connectors do not support search (of Quickr or ECM) functions yet Secure searching - users will only see search results if they have proper access Lotus Quickr will broker queries to P8 (FileNet) and CM8 (Content Manager) search engines ECM search results will appear in their own results list Limitation with CM8 (Content Manager) search integration Lotus Quickr will be able to search for Content Manager content that was added only via Lotus Quickr Lotus Quickr 8.1.1

42. “ View members” Allows all members of the team place to view the list of all the members and selectively send email to individual members Team Calendar iCal meeting notification to personal calendars from the team calendar are sent / broadcast by the person creating or editing the event Team Collaboration enhancements NOTE: repeating events are not supported. Emails are being sent to all members (no selection). Lotus Quickr 8.1.1

43. Team Collaboration enhancements (cont) Project Tasks Task assignments are now scoped to the members of the team space Email notification to task assignees Note: it is possible to assign a task and send an email to specific members of a group Document Workflow Notify document authors and approvers of the existence and change in the state of a document as it moves through workflow Lotus Quickr 8.1.1

44. Team Collaboration enhancements (cont) Rich Text Editor: Enhanced Table Creation Platform updates Firefox 3.0 support, LDAP directory: Lotus Domino 7.0.3 and 8.0.2, other Fix / Service Packs Connectors Support for forward proxies (Apache, WebSphere Edge server) Enhanced authentication support (two step authentication) Platform updates: Lotus Notes 8.0.2, Lotus Symphony 1.0, Lotus Sametime 8.0.1, Lotus Notes 8.5 Lotus Quickr 8.1.1

45. Integration with Lotus iNotes 8.5 Access to Lotus Quickr 8.1.x team places from the iNotes interface Note: this functionality is packaged as part of iNotes 8.5 (not Lotus Quickr 8.1.1) Lotus Quickr 8.1.1

46. Integration with Lotus Connections Community service Add a wiki when creating or editing the community Add a team place (e.g. document library, team calendar, etc) when creating or editing the community Changes to the community membership are propagated to the linked wiki and / or team place Visual integration A feed from the wiki (with latest updates) is shown on the community home page A link on the community card to go to the wiki / team place A link on the wiki / team place to go to the community CommunityOverviewSnipWiki copy 02_Edit Community copy Lotus Quickr 8.1.1

47. Integration with Lotus Connections Activity service “ Publish” a document from an Activity into a :otus Quickr library Replace document with link Benefits: Centralized content libraries (limit duplication of content) Advanced document management functions (e.g. versioning) Lotus Quickr 8.1.1

48. Agenda Business Imperatives in Today's Connected World Lotus Quickr product information Additional Resources

49. To Learn More about Lotus Quickr... Latest product info, research, podcasts, and more http://www.ibm.com/lotus/quickr IBM DeveloperWorks http://www.ibm.com/developerworks/lotus/products/quickr Product Documentation http://www.ibm.com/developerworks/lotus/documentation/quickr Lotus Greenhouse https://greenhouse.lotus.com/home/login.jsp quickrIcon_large

50. Thank you

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