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LEADING AND MANAGING
           WITH A DIFFERENCE



      FROM SIMPLY LEADING AND MANAGING
TO BECOMING A LEADER & MANAGER ABOVE THE REST
LEVEL 1 COMMITMENT   LEVEL 5 COMMITMENT

                      AMBIDEXTROUS
       CAPABLE
                        CAPABILITY

                      “INFORMATIONALLY”
  KNOWLEDGEABLE
                          NETWORKED
     HONEST AND          ADMIRED
    WITH INTEGRITY    LEADERSHIP AND
                     MANAGEMENT BRAND
    COMMANDING           MAGNETIC
  COMMUNICATION &        CHARISMA
      PRESENCE        (Being a person for others)
DRIVERSHIP             COLLEGIAL
                       FACILITATION
                     WORK HARDER
 WORK HARD
                     AND SMARTER
DISPOSITION :         DISPOSITION:
 ACT/REACT             ANTICIPATE
 CONTINUAL              CHASING
IMPROVEMENT            PERFECTION

 PASSION              THREE CIRCLES
                PASSION, BE THE BEST IN THE WORLD
                 DRIVE TO YOUR ECONOMIC ENGINE
TRUE NORTH
CONCLUDING MESSAGE




                 Vince Lombardi
                 The World’s Greatest Coach
                 The Green Bay Packers
APPENDIX
LEVELS OF COMMITMENT
• Level 1               -            Personal Convenience
     • An easy choice; No sweat
     • Lowest form of Commitment
     • Not too dependable

• Level 2               -            Political level
     • What’s in it for me; Predictable and fairly dependable
     • Professional Mercenary?
     • Tendency for Blind Obedience

• Level 3               -            Intellectual Level
     • Aligned expectations; Professional relationship
     • Very Predictable and very dependable
     • They are the loyal employees

• Level 4               -            Emotional Level
     • Commitment has solidified
     • They see no Organizational Boundaries
     • They are the consistent performers and assets of the Organization
• Level 5               -            Spiritual Level
     • The Highest Level of Commitment
     • They are the Organizational Heroes
     • They form the backbone of a Great Company
Level 1 Commitment                      -             The Personal Convenience Commitment



This is the lowest form of Commitment. A Commitment based on the personal choice and convenience
of the person. The Person’s commitment is tied heavily to what will make him/her be at the center of the
limelight and receive the maximum publicity. These people only demonstrate apparent Commitment and
only if the demands or the requirements are easy to deal with; less trouble but maximum public exposure.
No Sweat. Their Commitment only appeals to the Perception of the people around him/her.

You will see these Level 1 Commitment folks as the seemingly eager beavers showing a lot of enthusiasm and
energy level to be part of the action. Unfortunately, they are the first to fade away and leave the background
when the difficult part of the tasks and challenges start to build up. These people usually talk a lot; criticize a lot;
have a lot of questions and present their one-track mind opinion more often than not. But they never really
contribute to noticeable and acceptable results. His/her agenda is what others will think of him/her and his/her
 ideas and not necessarily concerned about others and the expected contribution.

These level 1 guys are obviously absent or often late in the working meetings and has in his/her arsenal all the
convenient set of “canned” excuses for not being around or not being able to deliver expectations and is the first
person to recommit to an A/R because he/she has suddenly become too busy with “other priorities”. He/she now
has a limited bandwidth to finish all his/her tasks all at the same time.

You have to be more patient to be able to understand and therefore be more considerate with his/her difficult
predicament. These guys are not dependable during crunch time and the last 2 minute rush.
Level 2 Commitment                              -            The Political Level Commitment


         The 2nd lowest level of Commitment is the Political Commitment. These guys demonstrate the trait
         “What’s in it for me?”

         This type of a Commitment is like the commitment of a Professional Mercenary who is willing and
         will do the “Kill” and do whatever it takes for a tag price. It is always principally the monetary rewards
         as the source of motivation or the fuel of gratification and satisfaction. They are generally dependable
         and guarantee results if the rewards are guaranteed as well.

         These are the people who would go the extra mile only if they get an assured extra pay, overtime,
         bonus, merit adjustment and later on a promotion.

         On the other viewpoint, these can be the same people driven to action only because of the fear of losing
         their jobs, fear of disciplinary action or fear of being treated like an “Organizational Outcast.”

         This category of Commitment can actually drive a level of performance but not necessarily over the long
          haul. There is a tendency to force the organizational behavior to survive by all means; sacrifice critical
          and independent thinking and just remain within the norm. Level 2 commitment mean conformance
          and blind obedience to commandments and would never put up a dissenting opinion for fear of creating
         controversy or being branded as a filibuster.

         These are the typical Yes Sirs and Yes Madams.
Level 3   Commitment                             -            The Intellectual Level Commitment

          In the case of Intellectual Level Commitment, the relationships of people in organizations is anchored on a
          common belief and a conviction that what is being asked for is justified by logical and correct reasoning,
          morally right, financially viable, and consequently good for the company and its customers.

          The employees are convinced and driven through facts not perceptions.

          The level of commitment is characterized as being very professional.

          The acts and dealings of the employee-Supervisor with Top management are all above board and
          conducted under an atmosphere of clean ethical behavior and free from any “political” undertones.
          The application of the Open door policy contributes to the stability and sustainability of the Intellectual
           Level Commitment.

          The goals are therefore much easier to drive because the expectations are communicated, understood and
          therefore there is perfect alignment of Company expectations versus what the people have to
          execute and deliver.

          It is therefore not too difficult to explain to the employees that the company is not a Charitable
          Institution; that the Company has to make money and derive reasonable profits from where
          benefits and monetary incentives for the people will all come from.
Level 4 Commitment                 -            The Emotional Level Commitment


         The Emotional level commitment is common to Filipinos. It is a Commitment level where the full
         aspirations, hopes and dreams of the employees are at their peak.

         The common statement that you will hear is “ This is a Great Company. This is where I will be retiring.
         Clearly, there is a very strong personal attachment of the person to the institution. The belief system ,
         culture and values of the Company are the same as that of the employee.

         The employees are passionate about work and have dedicated their time towards that endeavor. Their
         adrenalin levels are endless and fathomless. The Company leaders know that whatever happens, these
         employees will remain loyal and committed to the vision and mission of the organization.

         The loyalty and the bonding is clearly seen like “The Bayanihan in action.” Here you can see that everyone
         wants to help everyone. Everyone is joining the bandwagon. There are no Organizational silos and barriers.

         This is what General Electric calls the “ boundary-less Organization.”
Level 5 Commitment                    -            The Spiritual Level Commitment


This is the highest form of Commitment that any person or organization can demonstrate.

This actually means that the employees are primarily motivated by the Higher level Mission of the Organization
(Like providing a viable alternative to the future of renewable energy; changing people’s mindset towards
 the environment.)

Employees are prepared to dedicate themselves to their career and to the success of the organization without
 being bothered for any unpaid work hours, doing extra mile work just because they believe that the good job
they are pouring will mean job security for the employees in the organization and the continued success of
 the Company.

These are the REAL PILLARS of the organization. They are the valiant men and women working
painstakingly by the side, delivering the results; diligently doing their tasks; taking pride in team
accomplishments and not allowing themselves to be bothered by negative opinion and unconstructive
criticisms of others. No amount of Office Politics can distract these people with a Level 5 Commitment.

They look at things that are seem right and don’t look at things that don’t seem right. They spend their
efforts and calories on what else can be done differently and well.
They have placed the Organization’s welfare in their top priority.

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Remec Leadership Forum Final

  • 1. LEADING AND MANAGING WITH A DIFFERENCE FROM SIMPLY LEADING AND MANAGING TO BECOMING A LEADER & MANAGER ABOVE THE REST
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. LEVEL 1 COMMITMENT LEVEL 5 COMMITMENT AMBIDEXTROUS CAPABLE CAPABILITY “INFORMATIONALLY” KNOWLEDGEABLE NETWORKED HONEST AND ADMIRED WITH INTEGRITY LEADERSHIP AND MANAGEMENT BRAND COMMANDING MAGNETIC COMMUNICATION & CHARISMA PRESENCE (Being a person for others)
  • 8. DRIVERSHIP COLLEGIAL FACILITATION WORK HARDER WORK HARD AND SMARTER DISPOSITION : DISPOSITION: ACT/REACT ANTICIPATE CONTINUAL CHASING IMPROVEMENT PERFECTION PASSION THREE CIRCLES PASSION, BE THE BEST IN THE WORLD DRIVE TO YOUR ECONOMIC ENGINE
  • 10. CONCLUDING MESSAGE Vince Lombardi The World’s Greatest Coach The Green Bay Packers
  • 12. LEVELS OF COMMITMENT • Level 1 - Personal Convenience • An easy choice; No sweat • Lowest form of Commitment • Not too dependable • Level 2 - Political level • What’s in it for me; Predictable and fairly dependable • Professional Mercenary? • Tendency for Blind Obedience • Level 3 - Intellectual Level • Aligned expectations; Professional relationship • Very Predictable and very dependable • They are the loyal employees • Level 4 - Emotional Level • Commitment has solidified • They see no Organizational Boundaries • They are the consistent performers and assets of the Organization • Level 5 - Spiritual Level • The Highest Level of Commitment • They are the Organizational Heroes • They form the backbone of a Great Company
  • 13. Level 1 Commitment - The Personal Convenience Commitment This is the lowest form of Commitment. A Commitment based on the personal choice and convenience of the person. The Person’s commitment is tied heavily to what will make him/her be at the center of the limelight and receive the maximum publicity. These people only demonstrate apparent Commitment and only if the demands or the requirements are easy to deal with; less trouble but maximum public exposure. No Sweat. Their Commitment only appeals to the Perception of the people around him/her. You will see these Level 1 Commitment folks as the seemingly eager beavers showing a lot of enthusiasm and energy level to be part of the action. Unfortunately, they are the first to fade away and leave the background when the difficult part of the tasks and challenges start to build up. These people usually talk a lot; criticize a lot; have a lot of questions and present their one-track mind opinion more often than not. But they never really contribute to noticeable and acceptable results. His/her agenda is what others will think of him/her and his/her ideas and not necessarily concerned about others and the expected contribution. These level 1 guys are obviously absent or often late in the working meetings and has in his/her arsenal all the convenient set of “canned” excuses for not being around or not being able to deliver expectations and is the first person to recommit to an A/R because he/she has suddenly become too busy with “other priorities”. He/she now has a limited bandwidth to finish all his/her tasks all at the same time. You have to be more patient to be able to understand and therefore be more considerate with his/her difficult predicament. These guys are not dependable during crunch time and the last 2 minute rush.
  • 14. Level 2 Commitment - The Political Level Commitment The 2nd lowest level of Commitment is the Political Commitment. These guys demonstrate the trait “What’s in it for me?” This type of a Commitment is like the commitment of a Professional Mercenary who is willing and will do the “Kill” and do whatever it takes for a tag price. It is always principally the monetary rewards as the source of motivation or the fuel of gratification and satisfaction. They are generally dependable and guarantee results if the rewards are guaranteed as well. These are the people who would go the extra mile only if they get an assured extra pay, overtime, bonus, merit adjustment and later on a promotion. On the other viewpoint, these can be the same people driven to action only because of the fear of losing their jobs, fear of disciplinary action or fear of being treated like an “Organizational Outcast.” This category of Commitment can actually drive a level of performance but not necessarily over the long haul. There is a tendency to force the organizational behavior to survive by all means; sacrifice critical and independent thinking and just remain within the norm. Level 2 commitment mean conformance and blind obedience to commandments and would never put up a dissenting opinion for fear of creating controversy or being branded as a filibuster. These are the typical Yes Sirs and Yes Madams.
  • 15. Level 3 Commitment - The Intellectual Level Commitment In the case of Intellectual Level Commitment, the relationships of people in organizations is anchored on a common belief and a conviction that what is being asked for is justified by logical and correct reasoning, morally right, financially viable, and consequently good for the company and its customers. The employees are convinced and driven through facts not perceptions. The level of commitment is characterized as being very professional. The acts and dealings of the employee-Supervisor with Top management are all above board and conducted under an atmosphere of clean ethical behavior and free from any “political” undertones. The application of the Open door policy contributes to the stability and sustainability of the Intellectual Level Commitment. The goals are therefore much easier to drive because the expectations are communicated, understood and therefore there is perfect alignment of Company expectations versus what the people have to execute and deliver. It is therefore not too difficult to explain to the employees that the company is not a Charitable Institution; that the Company has to make money and derive reasonable profits from where benefits and monetary incentives for the people will all come from.
  • 16. Level 4 Commitment - The Emotional Level Commitment The Emotional level commitment is common to Filipinos. It is a Commitment level where the full aspirations, hopes and dreams of the employees are at their peak. The common statement that you will hear is “ This is a Great Company. This is where I will be retiring. Clearly, there is a very strong personal attachment of the person to the institution. The belief system , culture and values of the Company are the same as that of the employee. The employees are passionate about work and have dedicated their time towards that endeavor. Their adrenalin levels are endless and fathomless. The Company leaders know that whatever happens, these employees will remain loyal and committed to the vision and mission of the organization. The loyalty and the bonding is clearly seen like “The Bayanihan in action.” Here you can see that everyone wants to help everyone. Everyone is joining the bandwagon. There are no Organizational silos and barriers. This is what General Electric calls the “ boundary-less Organization.”
  • 17. Level 5 Commitment - The Spiritual Level Commitment This is the highest form of Commitment that any person or organization can demonstrate. This actually means that the employees are primarily motivated by the Higher level Mission of the Organization (Like providing a viable alternative to the future of renewable energy; changing people’s mindset towards the environment.) Employees are prepared to dedicate themselves to their career and to the success of the organization without being bothered for any unpaid work hours, doing extra mile work just because they believe that the good job they are pouring will mean job security for the employees in the organization and the continued success of the Company. These are the REAL PILLARS of the organization. They are the valiant men and women working painstakingly by the side, delivering the results; diligently doing their tasks; taking pride in team accomplishments and not allowing themselves to be bothered by negative opinion and unconstructive criticisms of others. No amount of Office Politics can distract these people with a Level 5 Commitment. They look at things that are seem right and don’t look at things that don’t seem right. They spend their efforts and calories on what else can be done differently and well. They have placed the Organization’s welfare in their top priority.