South East London Colleges Lean Six/Sigma Project
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South East Colleges lean six sigma project The document discusses a lean six sigma project between John Ruskin College and Bexley College aimed at improving processes related to enrolment, fee collection, payroll, and student services. The project focused on understanding individual processes, removing duplication, and improving efficiency. For each process area, the colleges identified ways to streamline steps, reduce errors, and improve student and staff satisfaction. Overall, the project helped the colleges view their processes differently and learn from each other.
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The document provides guidance on applying for the AoC Beacon Awards, which recognize exemplary teaching and learning initiatives. It outlines the application process and criteria, stating that applications should be submitted in three parts: Part 1 includes college contact details, Part 2 summarizes how the initiative meets criteria in 50-150 words, and Part 3 describes the initiative in no more than 3,000 words, addressing topics like aims, outcomes, and benefits. It emphasizes including evidence from beneficiaries and anonymizing college identities to qualify for consideration.
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This document outlines the calendar for the 2014-2015 Association of Colleges (AoC) Beacon Awards, which recognizes excellence in further education colleges. It details the distribution and application deadlines in April and July 2014, followed by a three-stage assessment process from July to October 2014. The winning colleges were then announced in November 2014 at the AoC Annual Conference and recognized at local ceremonies from January to April 2015 before delivering breakout sessions at the November 2015 AoC Annual Conference.
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๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ
โ โุฅุถุบ ุจูู ุฅูุฏููู
โู
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ุฉ ุชุดุฑูุญ ุงูุฌูุงุฒ ุงูููููู (ูุธุฑู 3)
๐๐๐๐๐๐๐๐๐๐
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1- ู
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ุฉ ุชุฑุฌู
ุฉ ุชููุงุณุจ ุฌู
ูุน ุงูู
ุณุชููุงุช
2- ุชุญุชูู ุนูู 78 ุฑุณู
ุชูุถูุญู ููู ููู
ุฉ ู
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ุฉ !!!!)
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ุงูู_ุฏุฑุฎ
3- ุฏูุฉ ุงููุชุงุจุฉ ูุงูุตูุฑ ุนุงููุฉ ุฌุฏุงู ุฌุฏุงู ุฌุฏุงู
4- ูููุงูู ุจุนุถ ุงูู
ุนููู
ุงุช ุชู
ุชูุถูุญูุง ุจุดูู ุชูุตููู ุฌุฏุงู (ุชูุนุชุจุฑ ูุฏู ุงูุทุงูุจ ุฃู ุงูุทุงูุจุฉ ุจุฅููุง ู
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6- ุชุญุชูู ุงูู
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ุฉ ูู ุงูู ุณูุงูุฏ ุนูู ุฎุงุฑุทุฉ ุชุชุถู
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๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ๐ฅ
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(๐๐๐ ๐๐๐) (๐๐๐ฌ๐ฌ๐จ๐ง ๐)-๐๐ซ๐๐ฅ๐ข๐ฆ๐ฌ
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ุตุญู ุงููุฑุงุกุงุช ุงูุนุดุฑ ุฃุนุฏ ุฃุญุฑู ุงูุฎูุงู ุณู
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ุตุญู ุงููุฑุงุกุงุช ุงูุนุดุฑ ุฃุนุฏ ุฃุญุฑู ุงูุฎูุงู ุณู
ูุฑ ุจุณูููู.pdfุณู
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ุตุญู ุฃุญุฑู ุงูุฎูุงู ูููุฑุงุก ุงูุนุดุฑุฉุฃุนุฏ ุฃุญุฑู ุงูุฎูุงู ุจุงูุชูููู ูุตูุง ุณู
ูุฑ ุจุณูููู ุบูุฑ ุงููู ููย
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South East London Colleges Lean Six/Sigma Project
- 1. South East Colleges lean six sigma project TIM EYTON JONES, PRINCIPAL, JOHN RUSKIN COLLEGE DANNY RIDGEWAY, PRINCIPAL, BEXLEY COLLEGE @AoC_info Sponsored by @AoC_Create #aocsharedservices13
- 2. Quality Improvement Using Lean and Six Sigma Processes Tim Eyton-Jones, Principal John Ruskin College Danny Ridgeway, Principal Bexley College
- 3. Lean and Six Sigma Processes โข Focus on Customers โข Understand Detail of Individual Processes โข Manage and Improve Processes โข Remove Duplication โข Improve efficiency and effectiveness
- 4. Why? โข Improve Quality of Student Experience โข Learning through Partnership Work โข Opportunity to Review Practice โข Not Joint Procurement โข Not to Reduce Staffing Costs
- 5. 4 Processes โข Enrolment โข Fee Collection โข Payroll โข Student Services
- 6. ENROLMENT 1 โข Texting Prospective Students โข Gatekeeper โข Targeted Initial Assessment โข Early Enrolments
- 7. ENROLMENT 2 โข Enrolment Time Reduced 1.5 hours to 45 mins โข Improved Student Satisfaction โข Early Enrolments โข Increased Conversion Rate from 51% to 65%
- 8. Fee Collection โข Simplified Enrolment Forms โข Clearer Information re Payment Options Results โข Increased Fee Collection โข Less Chasing Bad Debtors
- 9. Payroll โข Integrated Human Resources and Payroll Systems โข Reduced Manual Checking โข Reduced Errors Results โข Increased Staff Satisfaction โข Better Controls on Staffing Budget
- 10. Student Services โข One Stop Shop โข Students Directed to Appropriate Staff โข Redesign Layout of Student Services โข Increased Email and QR Codes Results โข More Effective use of Staff Time โข Bursary Applications Processed Earlier โข Improved Communication โข Reduced Printing Costs
- 11. Outcomes โข Some Benefits Would Have Happened Anyway โข Extra Work for Participants โข View Old Processes Differently โข Review other Processes โข Learnt from Others / other Colleges โข Improved Student Experiences