How a California College Reduced Average Verification Processing Time by 95%

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This large California community college had a manual, paper-based financial aid verification process that took 5-6 weeks per student. To improve efficiency and the student experience, the college implemented CampusLogic's StudentVerification system. This automated the verification process, reducing the average processing time by 95% to just 48 hours during peak season. It also allowed the college to reassign 5 financial aid staff members to student counseling and other tasks, freeing up over 200 hours per week. Students now enjoy a streamlined electronic verification process that is also more secure.

1
HOW A CALIFORNIA
COLLEGE REDUCED
AVERAGE VERIFICATION
PROCESSING TIME BY 95%

3
SCHOOL STATS
This large California Community College’s financial aid
verification process was manual and paper-driven.

4
SCHOOL STATS
• Student Enrollment: Approximately 20,000
• Student Information System: Banner
• Staff: 8 full-time financial aid staff members
• Verification Processing time:
5 to 6 weeks per student

6
FINANCIAL AID OFFICE GOALS
Out of a commitment to providing an excellent and
secure student experience, as well as improving
department efficiency, the school sought an online
solution that would:

7
FINANCIAL AID OFFICE GOALS
• Significantly reduce verification processing costs
• Decrease verification completion time
• Provide an imaging system/document repository
• Allow students to electronically sign documents

9
SOLUTION
CampusLogic suggested StudentVerification, a smart
solution that automates the financial aid
verification process.

10
SOLUTION
StudentVerification:
• Lowers institutional costs
• Increases data security and compliance
• Simplifies management of the verification process
• Improves the student experience

12
RESULTS
By implementing StudentVerification, the school:

13
RESULTS
• Reduced verification processing time from nearly 6
weeks to 48 hours during peak season

14
RESULTS
• Increased efficiency, enabling the reallocation of 5
financial aid staff members from verification processing
and freeing up more than 200 additional hours every
week for student counseling and other assignments

15
RESULTS
Through StudentVerification, students now enjoy:

16
RESULTS
• 95% faster verification process

17
RESULTS
• Electronic document submission

18
RESULTS
• One-click signature services

19
RESULTS
• Government-grade security of sensitive documents

20
RESULTS
“It used to be all hands on deck, with all 8 staff doing
verification. Now, not only have we reduced the
processing time, but only 3 staff are doing
verification, allowing me to re-deploy the other
five to work on other assignments.”
-Director of Financial Aid

2
SCHOOL STATS
By implementing StudentVerification, operational
costs were cut by more than 50% in the first year and
the student experience was significantly improved.
The time savings of up to 95% means financial aid staff
has considerably more time to spend actually
counseling students.

23
THANK YOU.
from the team at
campuslogic

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How a California College Reduced Average Verification Processing Time by 95%

1. 1 HOW A CALIFORNIA COLLEGE REDUCED AVERAGE VERIFICATION PROCESSING TIME BY 95%

2. 2 SCHOOL STATS

3. 3 SCHOOL STATS This large California Community College’s financial aid verification process was manual and paper-driven.

4. 4 SCHOOL STATS • Student Enrollment: Approximately 20,000 • Student Information System: Banner • Staff: 8 full-time financial aid staff members • Verification Processing time: 5 to 6 weeks per student

5. 5 FINANCIAL AID OFFICE GOALS

6. 6 FINANCIAL AID OFFICE GOALS Out of a commitment to providing an excellent and secure student experience, as well as improving department efficiency, the school sought an online solution that would:

7. 7 FINANCIAL AID OFFICE GOALS • Significantly reduce verification processing costs • Decrease verification completion time • Provide an imaging system/document repository • Allow students to electronically sign documents

8. 8 campuslogic SOLUTION

9. 9 SOLUTION CampusLogic suggested StudentVerification, a smart solution that automates the financial aid verification process.

10. 10 SOLUTION StudentVerification: • Lowers institutional costs • Increases data security and compliance • Simplifies management of the verification process • Improves the student experience

11. 11 RESULTS

12. 12 RESULTS By implementing StudentVerification, the school:

13. 13 RESULTS • Reduced verification processing time from nearly 6 weeks to 48 hours during peak season

14. 14 RESULTS • Increased efficiency, enabling the reallocation of 5 financial aid staff members from verification processing and freeing up more than 200 additional hours every week for student counseling and other assignments

15. 15 RESULTS Through StudentVerification, students now enjoy:

16. 16 RESULTS • 95% faster verification process

17. 17 RESULTS • Electronic document submission

18. 18 RESULTS • One-click signature services

19. 19 RESULTS • Government-grade security of sensitive documents

20. 20 RESULTS “It used to be all hands on deck, with all 8 staff doing verification. Now, not only have we reduced the processing time, but only 3 staff are doing verification, allowing me to re-deploy the other five to work on other assignments.” -Director of Financial Aid

21. 21 SAVINGS

22. 2 SCHOOL STATS By implementing StudentVerification, operational costs were cut by more than 50% in the first year and the student experience was significantly improved. The time savings of up to 95% means financial aid staff has considerably more time to spend actually counseling students.

23. 23 THANK YOU. from the team at campuslogic

How a California College Reduced Average Verification Processing Time by 95%

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