This document discusses feedback in universities and initiatives at Staffordshire University to improve feedback practices. It notes that feedback is important for learning but can be problematic to implement effectively. Staffordshire ran school-specific and cross-university workshops on feedback in 2013-2014 which saw mixed results in attendance. They also ran highly successful generic "Get a Better Grade" sessions for students that they plan to continue and expand with exam support sessions and open badges to track participation.