Sophie Milne has over 10 years of experience in procurement, project management, and customer service roles. She is currently a buyer for RTC Europe Ltd, where she is responsible for raw materials and consumables procurement globally. Previously she has managed business units and production for high-profile clients such as Bose. She demonstrates strong communication, organization, and problem-solving skills. Currently she is studying for a Chartered Institute of Procurement & Supply diploma to further her career in procurement.

1. Sophie Milne BA (Hons)
21 Brunswick Square, Herne Bay, Kent, CT6 5QE
sophielmilne85@yahoo.co.uk
07881372074 (M)
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21 Brunswick Square, Herne Bay, Kent, CT6 5QE
sophielmilne85@yahoo.co.uk
07881372074
Professional Skills:
A naturally outgoing and confident professional with well-rounded skills from various professional
experiences. Trusting in strong interpersonal skills, team building and project management experience
and working effectively under pressure, both on my own initiative and as part of an integrated team to
deliver a wide range of skills and services. Proactive and organised, I demonstrate effective time
management skills, planning my own work schedule and execution of tasks to strict targets and
deadlines.Enthusiastic and career driven individual who works well within challenging environments. Has a
proven record of working to tight timescales and exceeding expectations and use to working across a breadth
of categories and projects.
Work History:
Jan 2014 to present
RTC Europe Ltd
Buyer
RTC Europe Ltd is a Global company that specialises in shop fitting. It consists of 2 offices in the Europe,
1 in Russia, 2 in China, and 2 in the USA amongst others. Comprising of over 1000 employees, with an
annual turnover of £200m, the Procurement Function is responsible for managing an approximate spend
of £110m.
Responsibilities:
 Responsible Globally for all Raw Materials and Consumables required across the company
 Category portfolio spend of £5M
 Undertaking annual opportunity analysis, agreeing and delivering a savings target of £180,000+
 Developing and maintaining supplier and key stakeholder relationships.
 Negotiating improved payment terms to benefit working capital (45% moving to 60 days)
 Introducing consolidated invoices to reduce invoice processing resource.
 Contribute to Global Category Management Teams
 Offering training to colleagues in our bespoke MRP system
 Experience of sourcing bespoke manufactured parts and visual merchandise
 Engineering experience (ability to read drawings)
Key project successes:
 Eastern European tendering and negotiation for injection moulding project (c.£2.5M) for Tesco &
ASDA
 Global tendering of FCL logistics (£500k-£1m spend – delivered 15% cost reduction)
 Development of Procurement standards database; benchmarking commodity pricing, supplier
performance, accreditations (FSC, EUTR,etc.,) the right decisions in supplier selection
 Developed KPI reports and quality standards for group purchasing; providing feedback, support
and training to Customer Services team wherever needed

2. Sophie Milne BA (Hons)
21 Brunswick Square, Herne Bay, Kent, CT6 5QE
sophielmilne85@yahoo.co.uk
07881372074 (M)
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 Supplier relationship management: Trouble shooting supplier issues across all territories, from
raising purchase orders to invoicing through to supply issues
 Joinery production supervision including:
o Sourcing, negotiation and procurement of all Raw Materials
o Developing a new method of production management and capacity planning tools to
allow more flexible working and on-time delivery a busy production department
o Liaising with production supervisor to ensure routing times were validated & estimates of
hours and costs associated were correct to ensure margins
 As well as these key successes I was an integral part of the team when it came to the global
tendering of unit manufacture (70% China, 20% Eastern Europe, 10% UK as well as RTCs start-
up manufacturing operation in Russia) for Boots, P&G, L’Oreal, Apple, Adidas, NIKE. For a
mixture of commodities from wood and metalwork fabrications to lighting and POS plastics
June 2013 – Dec 2013
RTC Europe Ltd
Business Unit Office Manager
Responsibilities:
.
 Working for RTC Europe’s new and prestigious BOSE headphones project, RTC took on a
35,000 Square foot warehouse and 50+ temporary workers to run two production lines and
output over £1.6M of final assembly, quality control and distribution.
 Responsible for entire Procurement process and overseeing production
 Management of sub-contractors to ensure product was of exceptional quality and delivered on
time
 Attending business management meetings and reporting on the supply chain
 Co-ordination with project managers, quality managers and suppliers in UK and China to ensure
On Time Delivery in Full for a wide range of products to deliver to multiple locations across
Europe.
Achievements:
 Ensuring that the Purchasing elements were correct and data was transitioned across
 Implementing key performance indicators relating to the supply chain
 Implementing Vendor approval system
 Reduction in supply base whilst maintaining quality and cost control
 Setting up a Supplier Relationship Management program
Dec 2013 - May 2013
RTC Europe Ltd
Customer Services
Recruited as part of their Graduate Recruitment initiative into team with wide range of functions:
 Direct liaison with key clients on a daily basis Nike, Bose, Ugg, Adidas, Suunto and The Body
Shop
 Sales order creation and co-ordination with production, assembly & warehousing departments to

3. Sophie Milne BA (Hons)
21 Brunswick Square, Herne Bay, Kent, CT6 5QE
sophielmilne85@yahoo.co.uk
07881372074 (M)
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ensure customer requirements met
 Procurement analysis & negotiation for all materials & logistics functions to ensure On Time
Delivery in Full and export documentation were compliant for global roll-out activities
 Project management and co-ordinating of daily operations for several key accounts
 Manage all lead times, prevent bottle necks, identify supplier down times and products with
longer lead time to demand.
 Maintain all prices are current and up to date to ensure all estimates are accurate to maximise
profit.
 Management of the department/company quality process.
 Sign off of supplier invoices with swift resolution to any invoice discrepancies or disputes.
Heart FM Marketing & Events co-ordinator (Nov 2011 – Nov 2013)
 Daily Interaction with local businesses and the general public in the delivery of tactical marketing
strategies driving brand awareness & reinforce loyalty to promote the station
Salon Owner Tone’n’Tan Faversham, Kent (Dec 2009 - Oct 2011)
 Manage a team of 4 employees for all daily activities in all aspects of a small and successful high
street business whilst at University, and sold business for profit to focus more on my studies
Personal Assistant & Secretary, Dr. M Cleaver, (Jul 2005 - Dec 2009)
 Part/time co-ordination of all daily activities of a busy psychotherapy practise
Store Assistant Dorothy Perkins, Canterbury (Nov 2002 – Jun 2005)
 Upon leaving school I worked in retail carrying out all daily tasks expected of a store assistant
Education:
 Currently studying for Chartered Institute of Procurement & Supply Level 4 Diploma
In Purchasing and Supply
 University of Kent BA 2:1 (Hons) Criminology and Social Policy (2008 – 2011)
 Community College Whitstable 10 GCSE's (1996 – 2002)

4. Sophie Milne BA (Hons)
21 Brunswick Square, Herne Bay, Kent, CT6 5QE
sophielmilne85@yahoo.co.uk
07881372074 (M)
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