1. Dovile Deksniene
Palace Court, W2 4HU, London
+44 77686 93035 | deksnienedovile@yahoo.com
Forward thinking, proficient and experienced Digital Operations manager that has excellent organizational and task
management skills, is very quick learner and likes challenges.
EXPERIENCE
Burberry HQ London, UK
Digital Operations Manager May 2014- present
Responsible for planning and managing daily flow of content and data for Burberry.com in fast paced deadline driven
environment whilst ensuring a consistent and targetedbrand message across all platforms
Managecontent availability of 10, 000 unique products through data preparation processes
Established successful process around approvals of product images and videos across all categories
Developed daily site content checking and management system for product copy, imagery and visual merchandising
Generatedonline merchandising strategyfor 3rd party partners around the globe to drive consistent multichannel
experience and build seamless content delivery system
Managing close relationship with every department within the company to increase on-site revenue
Overseeing priorities and re-shoots, ensuring all errors are resolved within the set deadlines
Producing self implemented reports for key stakeholders including SVPs and Heads of departments
Own end to end process of implementing and launching key brand initiatives covering content, product management
and creativetasks. Currently leading a project on website’s re-design due to launch in June 2016
o Successfullylaunched 3rd partywebsite onTmall, China 2014 & Shinseagae, Korea 2015
o Launchedcopyupdates across keycategories inall11 languages onBurberry.com in2014
o Launchedre-designedimageryacross all categorieson Burberry.com in 2015
Managing launches of markdown and festive products through mapped out project plans
Leading a cohesive and high performing team of 8 people
Burberry HQ London, UK
Digital Merchandiser: Womenswear, Watches & Eyewear Jan 2013–Jun 2014
Strategically developed and implemented product management and site's visual merchandising strategies to drive conve
rsion for Womenswear, Watches & Eye-wear
Planned and coordinated visual site content changes through daily uploads to the site
Merchandised and managed the content readiness of more than 4000 products through help of Google Analytics and
very detailed in-house analysis to increase sales, attract new customers and retain current ones
Consistent analysis of sales using insights to develop plans, identify opportunities/challenges, customer engagements,
traffic to the site and act accordingly
Forecasted and bought future seasons collections
Carried management and decision-making responsibility for very high OTB, including product life-cycle planning,
markdown and sell- through strategies
Burberry HQ London, UK
Assistant Project manager: Bespoke and RMTo Mar 2012- present
Effectively managed operational side of Burberry Bespoke experience which allowed clients to customize and build their
own unique Burberry Trench Coat exclusively on Burberry.com
Led the launch of Bespoke experience that involved in working very closely with all department within the company as
well as the vendor
Tracked and ensured that orders arecaptured on the system, made in time and shipped within estimated shipping
window whilst ensuring that all key partners around the globe are awareof all steps
Implemented weekly and monthly reporting structure
Initiated and suggested ways to increase traffic to Bespoke experience which led to improved turnover
Reported on Saved Coats and Added to cart figures to senior management team
2. Sole Digital coordinator of Burberry Runway Made to Order project which allows customers to watch live streaming of ca
twalk shows and place immediate orders to be delivered within 8 weeks
Prepared shared documents with teams across the globe and tracked the possible 1500+ materials that will enter the
show via extremely close relationship with Product Division teams
Closely worked with every department to ensure that all styles will be available for purchase immediately after the
show which allowed me to gainextensive knowledge in Pricing, IT, BI & Supply Chain areas
Prepared the training documents for sales associates in over 40 stores across the world as well as briefed all Customer
Service specialists about products, theme of the show, etc
Tracked orders and prepared daily order and traffic reports to board of directors and CEO of the company
Worked closely with Customer Operations, Logistics and Sourcing teams to ensure seamless logistical excellence
Liaised with vendors across the globe as well as stores managers to keep them updated on the ex-factory statuses
Burberry HQ London, UK
DigitalPhotoshoot Coordinator Apr 2011- Mar 2012
Prepared and coordinated orders, allocation and shipments of more than 4000 samples to and from HQ, working
extremely closely with Logistics and warehouses’ teams
Received and prepared around 300 samples to be shot daily
Successfully planned photo shoot timings and sets through close relationship with studio and re-touches team
Ensured all information is collated on the rangeplan to enable the reshoots, shipping and tracking of orders across
global showrooms and warehouses
Managed the inventory of stock and returns through raising sale/ return orders on SAP system
Investigatedwrong invoices (missing costs/units) and lateor wrong deliveries; monitored stock within warehouses and
storagerooms around the globe
Managed a teamof 4 assistants within the team
Created Ways of Working documentation that is now being successfully used in training new team members
Sportland HQ Vilnius, Lithuania
Executive Assistant to CEO Jun 2010- Mar 2011
Acted as first point of contact for various queries via emails or phone
Managed Email Inbox
Held responsible for arranging international travels
Was heavily involved in organizing sales meetings and brand buys across different countries
Prepared complex presentations, documentations and kept database management system up-to-date
Produced various weekly and monthly reports
Organizedcompany’s events, internal celebrations and workshops
Kept various ad- hoc duties completed at earliest convenience
Assisted with sourcing and matching candidates to specific positions, organized and assisted during interviews, helped
to deliver on boarding sessions for new joiners
Assisted with personal duties such as appointment booking, organizing event tickets and last minute trips
Ted Bakerboutique London, UK
Sales Specialist Oct 2008- Nov 2009
Demonstrated thorough product knowledge, studied store sales and identified best sellers in order to maximize sales
by positioning the key pieces effectively
Was responsible for carrying out stock taking
Acted as key point for head office queries
Processed orders both through a face to faceas well as e-mail/ phone basis
Nominated as key person to carry out training to new starters
Held responsible for filling out manager‘s report, staff log in/out, absence and lateness tracking and reporting
database, holiday planning, gift vouchers count, petty cash
Organizedtransfers and managed deliveries of new merchandise
3. EDUCATION
Royal Holloway, University of London London, UK
BSc International Business with Management, June 2010
Marymount InternationalSchoolLondon London, UK
International Baccalaureate(IB), May 2007
SKILLS
Extensive self- organization and workload prioritization skills in busy environment
Naturalability to multi-task whilst keeping excellent attention to detail
Very proactive and flexible approach to work
Analytical thinker and problem solver
Enjoys managing complex and varied tasks
Excellent communication and top class customer service skills
Advanced proficiency in MS Office, SAP, CRM, ATG, Google Analytics, DMM/DML and Scene7 platforms
Fluent in English and Lithuanian; intermediate in Russian and Spanish ( improving)
Sporty, upbeat, personable, approachable and active person with great sense of humor who also is interested in
interior design
ACHIEVEMENTS
Gold medal graduate, Marymount International school, London
‘Best Senior in Sports 2005-2007’ awardat Marymount International school
Captain of varsity teams across 4 different sports, 2006- 2007
A class monitor at Marymount School, 2006 -2007