James Rake has over 25 years of experience in account management, project management, and logistics roles. He has a proven track record of building strong client relationships, managing complex projects, and developing supplier partnerships. Most recently, he managed over 500 clients and 25 lease extension projects as Project Manager at Leasehold Solutions. He is skilled in negotiation, communication, problem solving, and motivating teams.

1. 1
PERSONAL STATEMENT
I am a sales focused account manager excellent at building relationships, resolving conflict and working
to deadlines. I have a passion for account management having successfully managed 118 private
clients in one of the largest freehold purchases in the enfranchisement sector in the last ten years. I
have excellent time management and negotiation skills and I am looking to continue my specialisation
with a role that will encompass my many skills in this area.
CORE COMPETENCIES
Interpersonal – my calm, level headed and genuine approach guarantees loyalty and support from
those I work with
Supplier management – able to develop new business and long term relationships based on trust
Relationship management – consistently relied upon to build relationships and resolve conflict
Negotiation – proven track record in driving down fees with suppliers whilst building a mutually
beneficial business partnership
Communication - strong verbal, able to present to large groups and confident in communicating at
all levels
People Management – able to motivate, coach, mentor, appraise and develop team members
Results focused – always ensure that project has a consistently viable business case
EXPERIENCE
Leasehold Solutions, London 2012 – 2015
Project Manager
Role: Project Manager September 2013 – August 2015
Responsible for projects to extend leases or purchase freehold for flat owners including sales, pitching
to clients and developing my own project delivery team, managing over 500 clients annually, exceeding
their expectations by providing consistent, reliable and accurate communications. With accountability for
sourcing new suppliers and developing the relationships we have been successful in providing
consistently high levels of service for our mutual clients.
Key successes:
• Coordinated the redevelopment of all correspondence to clients including content and design (170
letter and email templates)
• Concurrently managed 25 lease extension projects including complex prime central London
projects
• Successfully delivered one of the largest Section 5A purchases in leasehold sector in the last ten
years’ worth £1.637m and £132,000 in total fees
• Achieved the most sales for company in 2013 worth £320,000 in fees to Leasehold Solutions
• Engaged nine new suppliers negotiating fee packages and terms of engagement
• Expedited 30 projects to a successful completion worth £1.125m total fees to all suppliers
• Initiated, organised and presented an IT training programme for 12 employees
Role: Project Coordinator April 2012 – September 2013
Responsible for projects to extend leases or purchase freehold for flat owners including project initiation,
project communication (including presenting outline of project to clients), building and maintaining
successful stakeholder relationships with clients and suppliers, tracking and monitoring progress, project
delivery to strict legal deadlines and project handover and closure.
Key successes:
• Expedited 23 projects to successful completion worth £180,000 in fees to Leasehold Solutions
Speciality Drinks, London 2011 – 2012
Warehouse Manager
Role: Warehouse Manager responsible for collation of invoices and delivery notes, resource
administration, facilitating stock counts, ordering stock, liaising with the sales team and building
relationships with all levels of management.
Key successes:
• Initiated change project to deliver a new warehouse to gain extra space
• Led circa 45 employees over three areas (warehouse, packing and showroom) with responsibility
for recruitment, development, motivating, training employees including performance management
• Had responsibility for accurate monthly movement of up to 35,000 parcels and turnover of £1.2m
Tel: 07865 645 708
Email: james.rake1716@gmail.com
Nationality: British
CURRICULUM VITAE
JAMES RAKE

2. 2
Oddbins, London 1997-2005/2010-2011
Retail Manager
Role: Account Manager/Logistics Manager/Retail Manager responsible for organising, controlling,
resource allocation and building client relationships.
Key successes:
• Negotiated the contract, formulated a project plan with the client, monitored the project and levelled
resources, managed a team of 15, supervised the successful implementation and managed the
project handover and closure including a lessons learned review to provide an end to end drinks
service for Christmas parties worth £500,000
DHL Spain, Madrid, Spain 2007 – 2010
Team Leader
Role: Team leader and administrator for call centre, systems liaison and implementation manager,
logistics and distribution manager.
Key successes:
• Implemented a new IT system (Navision) into ten branches of DHL SPAIN including a training
programme for 25 warehouse/office employees
• Designed a training programme for 15 employees for a stock count system
• Had responsibility for coordinating stock distribution with DHL Brussels
Unipart (Homebase), Oxford 2005 – 2006
Logistics Manager
Role: Logistics shift manager for up to 45 employees and health and safety consultant for my shift
Key successes:
• Coordinated and implemented weekly logistics plan for the client
• Had responsibility for cost control, reporting and achieving daily/monthly key performance indicators
• Negotiated weekly logistics requirements with distribution partner (Exel)
• Conducted health & safety training for all employees and carried out regular risk assessments
Wine Rack, London 1991 – 1997
Retail/Training Manager
Role: Retail manager responsible for managing stock on a day to day basis with team leadership
responsibility and accountability for employee training and daily reporting
Key successes:
• Introduced and promoted more than 30 English wines to over 40 London branches
EDUCATION & TRAINING
PRINCE2 Foundation 2013
CEAC Diploma Construction and Installation Solar Energy
(Photovoltaic and Thermal)
2008 - 2010
Health and Safety consultant Unipart (internal) 2005
NEBBS Certificate of Management Oddbins 2002
Associate member of Association of Project Managers 2003 – 2006
WSET Diploma (Wine and Sprit Education Trust) 2000 – 2001
Business Studies and Marketing Diploma HND
Norwich City College
1989 – 1991
IT – SAGE (PRE-ACT), Navision, SLS (DHL SAP based system),
Office, Outlook
REFERENCES
Available on request