SlideShare a Scribd company logo
Solace Masterclass Social Media and the network society 29 th  March 2011 Catherine Howe
What are we trying to do today?
The most important thing to remember about the virtual world is that it is actually  very real People have a digital wrapper around their lives
Communication is moving online T1/T2/R1/IN1/M1 Can any of your TV sets receive additional channels other than BBC, ITV, Channel 4,S4C, and (where available) Channel 5? Do  you have a recorder for your TV service which can record and store TV programs onto an internal hard drive, and also pause and rewind live TV ? In which of these ways do you ever listen to radio in your own home? Does anyone in your household have access to the internet at home through a computer or a laptop ? Do you personally use a mobile phone? (Prompted responses, single coded)  Base all adults aged 16+  (3244 in 2005, 2905 in 2007, 812 in 2009)  Significance testing shows any change between 2007-2009.  Source:  Ofcom research, fieldwork carried out by  Saville Rossiter-Base in  April to May 2009 Digital Radio Mobile Phone* Digital TV Internet DVR NB combination of internet/digital TV/DAB radio access  *Personal use 29 March 2011
And social media is the fastest growing trend Oxford Internet Surveys: http://www.oii.ox.ac.uk/microsites/oxis Online communication and social networking 2005-2009 29 March 2011 Social networking sites are not only growing in terms of people – they also have an increased share of online time
What will they be doing? 29 March 2011 http://www.forrester.com/empowered/tool_consumer.html
What will they be doing? 29 March 2011 http://microsites.oii.ox.ac.uk/oxis/
29 March 2011 http://www.techcrunch.com/2008/12/31/top-social-media-sites-of-2008-facebook-still-rising/ International growth of social media usage
The World Wide Web was born with the mosaic browser in 1993 Children born the same year are now 18
18 year olds online ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
This would be someone else’s problem if not for the fact we are seeing increases in all demographics 18-24 years olds are only 12% of the active online audience
Everyone is networking more 29 March 2011
We are living in a Network Society ,[object Object],[object Object],[object Object],[object Object],29 March 2011
With a distinct culture 29 March 2011
How should Government respond? How should we respond as organisations?
[object Object],[object Object],29 March 2011
Previously you controlled the resources and so you knew you would be involved How will you make sure you are an essential part in the process?
Open “Publicity”
Open 29 March 2011 http://creativecommons.org/
Open 29 March 2011 http://www.flickr.com/
Playful
Playful 29 March 2011 http://placekitten.com/
Playful 29 March 2011 http://www.twitpanto.co.uk/
But really…..why should I care when I am facing massive budget cuts?
Because you need to stay relevant ,[object Object],[object Object],29 March 2011
Because the conversations will happen anyway It’s government’s responsibility to make sure the outcomes are democratic
But there are cost savings here as well ,[object Object],[object Object],[object Object],[object Object],[object Object],http://greatemancipator.com/2009/07/09/channel-accounting/   NWEGG Socitm (min) Socitm (max) Face-to-face £7.81 £4.83 £9.56 Telephone £4.00 £1.28 £5.57 Web £0.17 £0.22 £0.56
But there are other opportunities ,[object Object],[object Object],[object Object],[object Object]
Collaborative Crowdsourcing? Co-production?
Collaborative 29 March 2011 http://www.businessweek.com/innovate/content/feb2007/id20070201_774736.htm
Co-production/Collaboration – what do you mean? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],29 March 2011
Co-production 29 March 2011 http://www.smartjustice.org/
Co-production 29 March 2011 http://timebank.org.uk/
To do this you need a co-productive space LOCAL CIVIC SPACE 29 March 2011
For example….. Citizenscape: a product by Public-i
This is a good moment to talk about hyperlocalism
Hyperlocal websites ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Citizenscape a product by Public-i
And there are a variety of conversations going on 29 March 2011
Using free mainstream tools Citizenscape a product by Public-i
Hyperlocalism 29 March 2011 http://www.buckshawvillage.com/
Hyperlocalism 29 March 2011 http://www.harringayonline.com/
Hyperlocalism 29 March 2011 http://anke.blogs.com/
None of these have been created or run by the government though they may have been helped
As your communities start to self organise more effectively you need to understand where you add value to this process It’s not about resources anymore
Transparent
Transparent 29 March 2011 http://mirror.wikileaks.info/
Transparent 29 March 2011 http://openlylocal.com/
Government is becoming more Transparent ,[object Object],[object Object],[object Object],29 March 2011
How is it used? Citizenscape a product by Public-i
Open Data 29 March 2011 http://data.london.gov.uk/
Audit Example:  Kings Cross Hyperlocal stats 29 March 2011 Successful hyperlocal community who is regularly digging into the London Data Store http://www.kingscrossenvironment.com/2010/08/islington-crime-clean-up-rates.html
Application Example:  Crime Map iPhone App 29 March 2011 ,[object Object],[object Object],[object Object],[object Object]
Data is complex – you need context and you need conversation to make it meaningful to the public This is where hyperlocal and open data come together
Innovative
Innovative 29 March 2011 http://www.spareplace.com/index.html
Innovative 29 March 2011 http://www.landshare.net/
Innovative 29 March 2011 http://www.mumsnet.com/
Innovative 29 March 2011 http://www.patientslikeme.com/
CityCamp Brighton – Bringing it all together 29 March 2011 CityCamp Brighton brought together local government, businesses, community organisations and academia to reimagine the ways in which collaboration and web technologies will shape the future of our city.  We had fantastic support from BHCC, Sussex Police and £10K prize from the Aldridge Foundation Day one:  Learning, Day two: Brainstorming, Day three:  Building and Developing All of the team drew from skills across the city and across sectors to develop 13 ideas to present the judges http://citycampbtn.org/
Winning Project:  My Urban Angel My Urban Angel was an idea brought to  City Camp Brighton .  In just two days, the idea was discussed, developed and presented to a panel of judges and was one of 9 other presentations which were all aimed to improve services and lives in Brighton and Hove. My Urban Angel won the £10,000 prize to bring the idea to reality. The app will be used by anyone who is going out and wants flexible options for keeping in touch with friends and staying safe.  The overriding aim is to make it easy for anyone to keep themselves safe. http://myurbanangel.org/
Agile
Digital Activism  29 March 2011 http://bccdiy.co.uk/
Digital Activism  29 March 2011 http://www.avaaz.org/en/
Digital Activism  29 March 2011 http://ukuncut.org.uk/
Consider what this means with respect to organisational change
[object Object],[object Object],[object Object]
Previously it was all about waterfalls…… 29 March 2011 http://curiouscatherine.wordpress.com/2010/11/11/574/ ,[object Object],[object Object],[object Object],[object Object],The world doesn’t work like that (though we did get Prince2 out of it)
Now it’s agile 29 March 2011 http://curiouscatherine.wordpress.com/2010/11/11/574/ ,[object Object],[object Object],[object Object],[object Object],[object Object],Websites are in a state of perpetual beta – a bit like social change
The Plan is not the objective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Citizenscape a product by Public-i
More practically? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Citizenscape a product by Public-i
Your event horizon should be 5…10…15..20 years in the future What kind of relationship with citizens will you have then? How will you help shape that now?
Three things to remember: 1)  Change the process 2)  Build the architecture 3) Understand your relevance
Citizenscape a product by Public-i  Citizenscape a product by Public-i  | Presented to Client x Thank you for your time …… and more importantly….what do you think??? [email_address] Curiouscatherine.wordpress.com www.public-i.info Presented by Catherine Howe, Chief Executive Public-i
Don’t ask people to come to your space Citizenscape a product by Public-i  http://askbristol.wordpress.com/
Coventry:  Doing Facebook really well Citizenscape a product by Public-i  http://www.facebook.com/Coventry.West.Midlands
CovJam 29 March 2011 http://www-935.ibm.com/services/uk/bcs/pdf/Covjam_SEO_PDF.pdf
Twitter Gritter 29 March 2011 http://danslee.wordpress.com/2010/01/01/twitter-gritter-case-study-gritting-and-social-media/
YouChoose?? 29 March 2011 http://youchoose.yougov.com/centralgov
Your Freedom 29 March 2011 http://webarchive.nationalarchives.gov.uk/20100823122417/http://yourfreedom.hmg.gov.uk/ Did we really crowdsource the Freedom bill?
Open 29 March 2011 http://www.walsall.gov.uk/walsall24.htm
Identity Matters Even if it is malleable online 29 March 2011

More Related Content

What's hot

Hyperlocal oct2011
Hyperlocal oct2011Hyperlocal oct2011
Hyperlocal oct2011
Richard Jones
 
local social government
local social governmentlocal social government
local social government
Carrie Bishop
 
Article #Unplugging Beyond Hyper-Connected Societies Workshop 20June2014 24ap...
Article #Unplugging Beyond Hyper-Connected Societies Workshop 20June2014 24ap...Article #Unplugging Beyond Hyper-Connected Societies Workshop 20June2014 24ap...
Article #Unplugging Beyond Hyper-Connected Societies Workshop 20June2014 24ap...
Dr Igor Calzada, MBA, FeRSA
 
Making localism a reality
Making localism a realityMaking localism a reality
Making localism a reality
Catherine Howe
 
Social Networks and Telecoms Convergence
Social Networks and Telecoms ConvergenceSocial Networks and Telecoms Convergence
Social Networks and Telecoms Convergence
Vladimir Dimitroff
 
A2 global media les 1 2011
A2 global media les 1 2011A2 global media les 1 2011
A2 global media les 1 2011
wmsfmedia
 
Networked Neighbourhoods - London's Local Digital Landscape
Networked Neighbourhoods - London's Local Digital LandscapeNetworked Neighbourhoods - London's Local Digital Landscape
Networked Neighbourhoods - London's Local Digital Landscape
Networked Neighbourhoods
 
Abc gov2 presentation melb
Abc gov2 presentation melbAbc gov2 presentation melb
Abc gov2 presentation melb
Nicholas Gruen
 
Broadband At the Speed of Light: How Three Communities Built Next-Generation ...
Broadband At the Speed of Light: How Three Communities Built Next-Generation ...Broadband At the Speed of Light: How Three Communities Built Next-Generation ...
Broadband At the Speed of Light: How Three Communities Built Next-Generation ...
Ed Dodds
 
#Unplugging Workshop 20th June 2014 University of Oxford
#Unplugging Workshop 20th June 2014 University of Oxford#Unplugging Workshop 20th June 2014 University of Oxford
#Unplugging Workshop 20th June 2014 University of Oxford
Dr Igor Calzada, MBA, FeRSA
 
Community Informatics: Where are we now?
Community Informatics: Where are we now?Community Informatics: Where are we now?
Community Informatics: Where are we now?
Michael Gurstein
 
Cape Town Report
Cape Town ReportCape Town Report
Cape Town Report
Voices Against Corruption
 
Clubhouse Network Hui
Clubhouse Network HuiClubhouse Network Hui
Clubhouse Network Hui
Anthony Blackham
 
Idsb10 week2 network_society
Idsb10 week2 network_societyIdsb10 week2 network_society
Idsb10 week2 network_society
Leslie Chan
 
#Unplugging Beyond Hyper Connected Socities TORCH The Oxford Research Centre ...
#Unplugging Beyond Hyper Connected Socities TORCH The Oxford Research Centre ...#Unplugging Beyond Hyper Connected Socities TORCH The Oxford Research Centre ...
#Unplugging Beyond Hyper Connected Socities TORCH The Oxford Research Centre ...
Dr Igor Calzada, MBA, FeRSA
 
Stephen Dodson NextGen 09
Stephen Dodson NextGen 09Stephen Dodson NextGen 09
Stephen Dodson NextGen 09
Marit Hendriks
 
Digital skills
Digital skillsDigital skills
Digital skills
olebrussels
 
Municipal internet and the Digital Divide
Municipal internet and the Digital DivideMunicipal internet and the Digital Divide
Municipal internet and the Digital Divide
Taylor Olmstead
 
Policing Pledge Conference (02.12.09)
Policing Pledge Conference (02.12.09)Policing Pledge Conference (02.12.09)
Policing Pledge Conference (02.12.09)
Catherine Howe
 
Theorist’s fact file for Web 2.0
Theorist’s fact file for Web 2.0Theorist’s fact file for Web 2.0
Theorist’s fact file for Web 2.0
bobonthedrums
 

What's hot (20)

Hyperlocal oct2011
Hyperlocal oct2011Hyperlocal oct2011
Hyperlocal oct2011
 
local social government
local social governmentlocal social government
local social government
 
Article #Unplugging Beyond Hyper-Connected Societies Workshop 20June2014 24ap...
Article #Unplugging Beyond Hyper-Connected Societies Workshop 20June2014 24ap...Article #Unplugging Beyond Hyper-Connected Societies Workshop 20June2014 24ap...
Article #Unplugging Beyond Hyper-Connected Societies Workshop 20June2014 24ap...
 
Making localism a reality
Making localism a realityMaking localism a reality
Making localism a reality
 
Social Networks and Telecoms Convergence
Social Networks and Telecoms ConvergenceSocial Networks and Telecoms Convergence
Social Networks and Telecoms Convergence
 
A2 global media les 1 2011
A2 global media les 1 2011A2 global media les 1 2011
A2 global media les 1 2011
 
Networked Neighbourhoods - London's Local Digital Landscape
Networked Neighbourhoods - London's Local Digital LandscapeNetworked Neighbourhoods - London's Local Digital Landscape
Networked Neighbourhoods - London's Local Digital Landscape
 
Abc gov2 presentation melb
Abc gov2 presentation melbAbc gov2 presentation melb
Abc gov2 presentation melb
 
Broadband At the Speed of Light: How Three Communities Built Next-Generation ...
Broadband At the Speed of Light: How Three Communities Built Next-Generation ...Broadband At the Speed of Light: How Three Communities Built Next-Generation ...
Broadband At the Speed of Light: How Three Communities Built Next-Generation ...
 
#Unplugging Workshop 20th June 2014 University of Oxford
#Unplugging Workshop 20th June 2014 University of Oxford#Unplugging Workshop 20th June 2014 University of Oxford
#Unplugging Workshop 20th June 2014 University of Oxford
 
Community Informatics: Where are we now?
Community Informatics: Where are we now?Community Informatics: Where are we now?
Community Informatics: Where are we now?
 
Cape Town Report
Cape Town ReportCape Town Report
Cape Town Report
 
Clubhouse Network Hui
Clubhouse Network HuiClubhouse Network Hui
Clubhouse Network Hui
 
Idsb10 week2 network_society
Idsb10 week2 network_societyIdsb10 week2 network_society
Idsb10 week2 network_society
 
#Unplugging Beyond Hyper Connected Socities TORCH The Oxford Research Centre ...
#Unplugging Beyond Hyper Connected Socities TORCH The Oxford Research Centre ...#Unplugging Beyond Hyper Connected Socities TORCH The Oxford Research Centre ...
#Unplugging Beyond Hyper Connected Socities TORCH The Oxford Research Centre ...
 
Stephen Dodson NextGen 09
Stephen Dodson NextGen 09Stephen Dodson NextGen 09
Stephen Dodson NextGen 09
 
Digital skills
Digital skillsDigital skills
Digital skills
 
Municipal internet and the Digital Divide
Municipal internet and the Digital DivideMunicipal internet and the Digital Divide
Municipal internet and the Digital Divide
 
Policing Pledge Conference (02.12.09)
Policing Pledge Conference (02.12.09)Policing Pledge Conference (02.12.09)
Policing Pledge Conference (02.12.09)
 
Theorist’s fact file for Web 2.0
Theorist’s fact file for Web 2.0Theorist’s fact file for Web 2.0
Theorist’s fact file for Web 2.0
 

Viewers also liked

Collaborative manifesto copy
Collaborative manifesto copyCollaborative manifesto copy
Collaborative manifesto copy
Catherine Howe
 
Digital civic space may 2013
Digital civic space may 2013Digital civic space may 2013
Digital civic space may 2013
Catherine Howe
 
Adso presentation january 2013
Adso presentation january 2013Adso presentation january 2013
Adso presentation january 2013
Catherine Howe
 
Digital civic space may 2013
Digital civic space may 2013Digital civic space may 2013
Digital civic space may 2013Catherine Howe
 
UEMS Brussels 2013 Scoop.it CME CPD
UEMS Brussels 2013 Scoop.it CME CPDUEMS Brussels 2013 Scoop.it CME CPD
UEMS Brussels 2013 Scoop.it CME CPD
OKCC/C3O and CREM/université Lorraine
 
Solace digital leadership (june 2014)
Solace digital leadership (june 2014)Solace digital leadership (june 2014)
Solace digital leadership (june 2014)
Catherine Howe
 
Scrutiny in the spotlight: Networked Councillors and the Scrutiny process
Scrutiny in the spotlight:  Networked Councillors and the Scrutiny processScrutiny in the spotlight:  Networked Councillors and the Scrutiny process
Scrutiny in the spotlight: Networked Councillors and the Scrutiny process
Catherine Howe
 

Viewers also liked (7)

Collaborative manifesto copy
Collaborative manifesto copyCollaborative manifesto copy
Collaborative manifesto copy
 
Digital civic space may 2013
Digital civic space may 2013Digital civic space may 2013
Digital civic space may 2013
 
Adso presentation january 2013
Adso presentation january 2013Adso presentation january 2013
Adso presentation january 2013
 
Digital civic space may 2013
Digital civic space may 2013Digital civic space may 2013
Digital civic space may 2013
 
UEMS Brussels 2013 Scoop.it CME CPD
UEMS Brussels 2013 Scoop.it CME CPDUEMS Brussels 2013 Scoop.it CME CPD
UEMS Brussels 2013 Scoop.it CME CPD
 
Solace digital leadership (june 2014)
Solace digital leadership (june 2014)Solace digital leadership (june 2014)
Solace digital leadership (june 2014)
 
Scrutiny in the spotlight: Networked Councillors and the Scrutiny process
Scrutiny in the spotlight:  Networked Councillors and the Scrutiny processScrutiny in the spotlight:  Networked Councillors and the Scrutiny process
Scrutiny in the spotlight: Networked Councillors and the Scrutiny process
 

Similar to Solace master class (29.03.11)(final)

Se emp ppt
Se emp pptSe emp ppt
Se emp ppt
Catherine Howe
 
Networks for Citizen Consultation and Citizen Sourcing of Expertise: Explor...
 Networks for Citizen Consultation and Citizen Sourcing  of Expertise: Explor... Networks for Citizen Consultation and Citizen Sourcing  of Expertise: Explor...
Networks for Citizen Consultation and Citizen Sourcing of Expertise: Explor...
@cristobalcobo
 
Oxford social media workshop
Oxford social media workshopOxford social media workshop
Oxford social media workshop
Catherine Howe
 
Listening to communities 25.02.11 (FINAL)
Listening to communities 25.02.11 (FINAL)Listening to communities 25.02.11 (FINAL)
Listening to communities 25.02.11 (FINAL)
Catherine Howe
 
Enhancing Local Democracy
Enhancing Local DemocracyEnhancing Local Democracy
Enhancing Local Democracy
Catherine Howe
 
The State of Social Media in Federal Government - April 2012
The State of Social Media in Federal Government - April 2012The State of Social Media in Federal Government - April 2012
The State of Social Media in Federal Government - April 2012
GovLoop
 
Solace Graduates conference (london) (7.12.10)
Solace Graduates conference (london) (7.12.10)Solace Graduates conference (london) (7.12.10)
Solace Graduates conference (london) (7.12.10)
Catherine Howe
 
How digital changes everything and nothing
How digital changes everything and nothingHow digital changes everything and nothing
How digital changes everything and nothing
Philip Sheldrake
 
Social Media and the Olympics: Change, Social Media and London 2012
Social Media and the Olympics: Change, Social Media and London 2012Social Media and the Olympics: Change, Social Media and London 2012
Social Media and the Olympics: Change, Social Media and London 2012
Alex Balfour
 
Gov 2.0 and co-design
Gov 2.0 and co-designGov 2.0 and co-design
Gov 2.0 and co-design
Craig Thomler
 
Old vs. New Economy. Keynote speech at EUKN EGTC Conference - Civic Economy i...
Old vs. New Economy. Keynote speech at EUKN EGTC Conference - Civic Economy i...Old vs. New Economy. Keynote speech at EUKN EGTC Conference - Civic Economy i...
Old vs. New Economy. Keynote speech at EUKN EGTC Conference - Civic Economy i...
OuiShare
 
Old Economy vs. New Economy. Keynote speech at the annual EUKN EGTC Conference
Old Economy vs. New Economy. Keynote speech at the annual EUKN EGTC ConferenceOld Economy vs. New Economy. Keynote speech at the annual EUKN EGTC Conference
Old Economy vs. New Economy. Keynote speech at the annual EUKN EGTC Conference
Thomas Doennebrink
 
Web2.0.2012 - lesson 10 - open data
Web2.0.2012 - lesson 10 - open dataWeb2.0.2012 - lesson 10 - open data
Web2.0.2012 - lesson 10 - open data
Carlo Vaccari
 
201102 gov 2.0 in australian government
201102   gov 2.0 in australian government201102   gov 2.0 in australian government
201102 gov 2.0 in australian government
Craig Thomler
 
Navca Sw Regional Champions Presentation
Navca Sw Regional Champions PresentationNavca Sw Regional Champions Presentation
Navca Sw Regional Champions Presentation
Julie Hawker
 
International Business and Culture 6
International Business and Culture 6International Business and Culture 6
International Business and Culture 6
René Ceipek
 
Eight mega trends in e-government for the next eight years
Eight mega trends in e-government for the next eight yearsEight mega trends in e-government for the next eight years
Eight mega trends in e-government for the next eight years
Smart Cities Project
 
E-Governance – Some Challenges Ahead: Social Media Spurring Participation
E-Governance – Some Challenges Ahead: Social Media Spurring ParticipationE-Governance – Some Challenges Ahead: Social Media Spurring Participation
E-Governance – Some Challenges Ahead: Social Media Spurring Participation
Danube University Krems, Centre for E-Governance
 
New+Voices-Better-Communities-Leveraging-Technology-LGMA_2014
New+Voices-Better-Communities-Leveraging-Technology-LGMA_2014New+Voices-Better-Communities-Leveraging-Technology-LGMA_2014
New+Voices-Better-Communities-Leveraging-Technology-LGMA_2014
Sarah Bishop
 
Digital Inclusion Its Time For Action Helen Milner 26 March 2009
Digital Inclusion Its Time For Action Helen Milner 26 March 2009Digital Inclusion Its Time For Action Helen Milner 26 March 2009
Digital Inclusion Its Time For Action Helen Milner 26 March 2009
Helen Milner
 

Similar to Solace master class (29.03.11)(final) (20)

Se emp ppt
Se emp pptSe emp ppt
Se emp ppt
 
Networks for Citizen Consultation and Citizen Sourcing of Expertise: Explor...
 Networks for Citizen Consultation and Citizen Sourcing  of Expertise: Explor... Networks for Citizen Consultation and Citizen Sourcing  of Expertise: Explor...
Networks for Citizen Consultation and Citizen Sourcing of Expertise: Explor...
 
Oxford social media workshop
Oxford social media workshopOxford social media workshop
Oxford social media workshop
 
Listening to communities 25.02.11 (FINAL)
Listening to communities 25.02.11 (FINAL)Listening to communities 25.02.11 (FINAL)
Listening to communities 25.02.11 (FINAL)
 
Enhancing Local Democracy
Enhancing Local DemocracyEnhancing Local Democracy
Enhancing Local Democracy
 
The State of Social Media in Federal Government - April 2012
The State of Social Media in Federal Government - April 2012The State of Social Media in Federal Government - April 2012
The State of Social Media in Federal Government - April 2012
 
Solace Graduates conference (london) (7.12.10)
Solace Graduates conference (london) (7.12.10)Solace Graduates conference (london) (7.12.10)
Solace Graduates conference (london) (7.12.10)
 
How digital changes everything and nothing
How digital changes everything and nothingHow digital changes everything and nothing
How digital changes everything and nothing
 
Social Media and the Olympics: Change, Social Media and London 2012
Social Media and the Olympics: Change, Social Media and London 2012Social Media and the Olympics: Change, Social Media and London 2012
Social Media and the Olympics: Change, Social Media and London 2012
 
Gov 2.0 and co-design
Gov 2.0 and co-designGov 2.0 and co-design
Gov 2.0 and co-design
 
Old vs. New Economy. Keynote speech at EUKN EGTC Conference - Civic Economy i...
Old vs. New Economy. Keynote speech at EUKN EGTC Conference - Civic Economy i...Old vs. New Economy. Keynote speech at EUKN EGTC Conference - Civic Economy i...
Old vs. New Economy. Keynote speech at EUKN EGTC Conference - Civic Economy i...
 
Old Economy vs. New Economy. Keynote speech at the annual EUKN EGTC Conference
Old Economy vs. New Economy. Keynote speech at the annual EUKN EGTC ConferenceOld Economy vs. New Economy. Keynote speech at the annual EUKN EGTC Conference
Old Economy vs. New Economy. Keynote speech at the annual EUKN EGTC Conference
 
Web2.0.2012 - lesson 10 - open data
Web2.0.2012 - lesson 10 - open dataWeb2.0.2012 - lesson 10 - open data
Web2.0.2012 - lesson 10 - open data
 
201102 gov 2.0 in australian government
201102   gov 2.0 in australian government201102   gov 2.0 in australian government
201102 gov 2.0 in australian government
 
Navca Sw Regional Champions Presentation
Navca Sw Regional Champions PresentationNavca Sw Regional Champions Presentation
Navca Sw Regional Champions Presentation
 
International Business and Culture 6
International Business and Culture 6International Business and Culture 6
International Business and Culture 6
 
Eight mega trends in e-government for the next eight years
Eight mega trends in e-government for the next eight yearsEight mega trends in e-government for the next eight years
Eight mega trends in e-government for the next eight years
 
E-Governance – Some Challenges Ahead: Social Media Spurring Participation
E-Governance – Some Challenges Ahead: Social Media Spurring ParticipationE-Governance – Some Challenges Ahead: Social Media Spurring Participation
E-Governance – Some Challenges Ahead: Social Media Spurring Participation
 
New+Voices-Better-Communities-Leveraging-Technology-LGMA_2014
New+Voices-Better-Communities-Leveraging-Technology-LGMA_2014New+Voices-Better-Communities-Leveraging-Technology-LGMA_2014
New+Voices-Better-Communities-Leveraging-Technology-LGMA_2014
 
Digital Inclusion Its Time For Action Helen Milner 26 March 2009
Digital Inclusion Its Time For Action Helen Milner 26 March 2009Digital Inclusion Its Time For Action Helen Milner 26 March 2009
Digital Inclusion Its Time For Action Helen Milner 26 March 2009
 

More from Catherine Howe

How do we change everything when everything is changing?
How do we change everything when everything is changing?How do we change everything when everything is changing?
How do we change everything when everything is changing?
Catherine Howe
 
Solace digital leadership Masterclass (June 2014)
Solace digital leadership Masterclass (June 2014)Solace digital leadership Masterclass (June 2014)
Solace digital leadership Masterclass (June 2014)
Catherine Howe
 
Scrutiny in the spotlight cf ps wales november 2013
Scrutiny in the spotlight   cf ps wales november 2013Scrutiny in the spotlight   cf ps wales november 2013
Scrutiny in the spotlight cf ps wales november 2013Catherine Howe
 
Networked engagement (draft)(april 2013)
Networked engagement (draft)(april 2013)Networked engagement (draft)(april 2013)
Networked engagement (draft)(april 2013)
Catherine Howe
 
Future councillor (nlgn)(february 2013)
Future councillor (nlgn)(february 2013)Future councillor (nlgn)(february 2013)
Future councillor (nlgn)(february 2013)
Catherine Howe
 
Apace march 2012 (final)
Apace march 2012 (final)Apace march 2012 (final)
Apace march 2012 (final)
Catherine Howe
 
Solace se draft final
Solace se draft finalSolace se draft final
Solace se draft final
Catherine Howe
 
Cipr building online community (19 10 10)(final)
Cipr building online community (19 10 10)(final)Cipr building online community (19 10 10)(final)
Cipr building online community (19 10 10)(final)
Catherine Howe
 
Salar Conference Ch (13 04 10)
Salar Conference Ch (13 04 10)Salar Conference Ch (13 04 10)
Salar Conference Ch (13 04 10)
Catherine Howe
 
Future E Government Conference 2009
Future E Government Conference 2009Future E Government Conference 2009
Future E Government Conference 2009
Catherine Howe
 
Future E Gov Conference Catherine Howe (24 11 09)
Future E Gov Conference Catherine Howe (24 11 09)Future E Gov Conference Catherine Howe (24 11 09)
Future E Gov Conference Catherine Howe (24 11 09)
Catherine Howe
 

More from Catherine Howe (11)

How do we change everything when everything is changing?
How do we change everything when everything is changing?How do we change everything when everything is changing?
How do we change everything when everything is changing?
 
Solace digital leadership Masterclass (June 2014)
Solace digital leadership Masterclass (June 2014)Solace digital leadership Masterclass (June 2014)
Solace digital leadership Masterclass (June 2014)
 
Scrutiny in the spotlight cf ps wales november 2013
Scrutiny in the spotlight   cf ps wales november 2013Scrutiny in the spotlight   cf ps wales november 2013
Scrutiny in the spotlight cf ps wales november 2013
 
Networked engagement (draft)(april 2013)
Networked engagement (draft)(april 2013)Networked engagement (draft)(april 2013)
Networked engagement (draft)(april 2013)
 
Future councillor (nlgn)(february 2013)
Future councillor (nlgn)(february 2013)Future councillor (nlgn)(february 2013)
Future councillor (nlgn)(february 2013)
 
Apace march 2012 (final)
Apace march 2012 (final)Apace march 2012 (final)
Apace march 2012 (final)
 
Solace se draft final
Solace se draft finalSolace se draft final
Solace se draft final
 
Cipr building online community (19 10 10)(final)
Cipr building online community (19 10 10)(final)Cipr building online community (19 10 10)(final)
Cipr building online community (19 10 10)(final)
 
Salar Conference Ch (13 04 10)
Salar Conference Ch (13 04 10)Salar Conference Ch (13 04 10)
Salar Conference Ch (13 04 10)
 
Future E Government Conference 2009
Future E Government Conference 2009Future E Government Conference 2009
Future E Government Conference 2009
 
Future E Gov Conference Catherine Howe (24 11 09)
Future E Gov Conference Catherine Howe (24 11 09)Future E Gov Conference Catherine Howe (24 11 09)
Future E Gov Conference Catherine Howe (24 11 09)
 

Solace master class (29.03.11)(final)

  • 1. Solace Masterclass Social Media and the network society 29 th March 2011 Catherine Howe
  • 2. What are we trying to do today?
  • 3. The most important thing to remember about the virtual world is that it is actually very real People have a digital wrapper around their lives
  • 4. Communication is moving online T1/T2/R1/IN1/M1 Can any of your TV sets receive additional channels other than BBC, ITV, Channel 4,S4C, and (where available) Channel 5? Do you have a recorder for your TV service which can record and store TV programs onto an internal hard drive, and also pause and rewind live TV ? In which of these ways do you ever listen to radio in your own home? Does anyone in your household have access to the internet at home through a computer or a laptop ? Do you personally use a mobile phone? (Prompted responses, single coded) Base all adults aged 16+ (3244 in 2005, 2905 in 2007, 812 in 2009) Significance testing shows any change between 2007-2009. Source: Ofcom research, fieldwork carried out by Saville Rossiter-Base in April to May 2009 Digital Radio Mobile Phone* Digital TV Internet DVR NB combination of internet/digital TV/DAB radio access *Personal use 29 March 2011
  • 5. And social media is the fastest growing trend Oxford Internet Surveys: http://www.oii.ox.ac.uk/microsites/oxis Online communication and social networking 2005-2009 29 March 2011 Social networking sites are not only growing in terms of people – they also have an increased share of online time
  • 6. What will they be doing? 29 March 2011 http://www.forrester.com/empowered/tool_consumer.html
  • 7. What will they be doing? 29 March 2011 http://microsites.oii.ox.ac.uk/oxis/
  • 8. 29 March 2011 http://www.techcrunch.com/2008/12/31/top-social-media-sites-of-2008-facebook-still-rising/ International growth of social media usage
  • 9. The World Wide Web was born with the mosaic browser in 1993 Children born the same year are now 18
  • 10.
  • 11. This would be someone else’s problem if not for the fact we are seeing increases in all demographics 18-24 years olds are only 12% of the active online audience
  • 12. Everyone is networking more 29 March 2011
  • 13.
  • 14. With a distinct culture 29 March 2011
  • 15. How should Government respond? How should we respond as organisations?
  • 16.
  • 17. Previously you controlled the resources and so you knew you would be involved How will you make sure you are an essential part in the process?
  • 19. Open 29 March 2011 http://creativecommons.org/
  • 20. Open 29 March 2011 http://www.flickr.com/
  • 22. Playful 29 March 2011 http://placekitten.com/
  • 23. Playful 29 March 2011 http://www.twitpanto.co.uk/
  • 24. But really…..why should I care when I am facing massive budget cuts?
  • 25.
  • 26. Because the conversations will happen anyway It’s government’s responsibility to make sure the outcomes are democratic
  • 27.
  • 28.
  • 30. Collaborative 29 March 2011 http://www.businessweek.com/innovate/content/feb2007/id20070201_774736.htm
  • 31.
  • 32. Co-production 29 March 2011 http://www.smartjustice.org/
  • 33. Co-production 29 March 2011 http://timebank.org.uk/
  • 34. To do this you need a co-productive space LOCAL CIVIC SPACE 29 March 2011
  • 35. For example….. Citizenscape: a product by Public-i
  • 36. This is a good moment to talk about hyperlocalism
  • 37.
  • 38. And there are a variety of conversations going on 29 March 2011
  • 39. Using free mainstream tools Citizenscape a product by Public-i
  • 40. Hyperlocalism 29 March 2011 http://www.buckshawvillage.com/
  • 41. Hyperlocalism 29 March 2011 http://www.harringayonline.com/
  • 42. Hyperlocalism 29 March 2011 http://anke.blogs.com/
  • 43. None of these have been created or run by the government though they may have been helped
  • 44. As your communities start to self organise more effectively you need to understand where you add value to this process It’s not about resources anymore
  • 46. Transparent 29 March 2011 http://mirror.wikileaks.info/
  • 47. Transparent 29 March 2011 http://openlylocal.com/
  • 48.
  • 49. How is it used? Citizenscape a product by Public-i
  • 50. Open Data 29 March 2011 http://data.london.gov.uk/
  • 51. Audit Example: Kings Cross Hyperlocal stats 29 March 2011 Successful hyperlocal community who is regularly digging into the London Data Store http://www.kingscrossenvironment.com/2010/08/islington-crime-clean-up-rates.html
  • 52.
  • 53. Data is complex – you need context and you need conversation to make it meaningful to the public This is where hyperlocal and open data come together
  • 55. Innovative 29 March 2011 http://www.spareplace.com/index.html
  • 56. Innovative 29 March 2011 http://www.landshare.net/
  • 57. Innovative 29 March 2011 http://www.mumsnet.com/
  • 58. Innovative 29 March 2011 http://www.patientslikeme.com/
  • 59. CityCamp Brighton – Bringing it all together 29 March 2011 CityCamp Brighton brought together local government, businesses, community organisations and academia to reimagine the ways in which collaboration and web technologies will shape the future of our city. We had fantastic support from BHCC, Sussex Police and £10K prize from the Aldridge Foundation Day one: Learning, Day two: Brainstorming, Day three: Building and Developing All of the team drew from skills across the city and across sectors to develop 13 ideas to present the judges http://citycampbtn.org/
  • 60. Winning Project: My Urban Angel My Urban Angel was an idea brought to  City Camp Brighton .  In just two days, the idea was discussed, developed and presented to a panel of judges and was one of 9 other presentations which were all aimed to improve services and lives in Brighton and Hove. My Urban Angel won the £10,000 prize to bring the idea to reality. The app will be used by anyone who is going out and wants flexible options for keeping in touch with friends and staying safe. The overriding aim is to make it easy for anyone to keep themselves safe. http://myurbanangel.org/
  • 61. Agile
  • 62. Digital Activism 29 March 2011 http://bccdiy.co.uk/
  • 63. Digital Activism 29 March 2011 http://www.avaaz.org/en/
  • 64. Digital Activism 29 March 2011 http://ukuncut.org.uk/
  • 65. Consider what this means with respect to organisational change
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71. Your event horizon should be 5…10…15..20 years in the future What kind of relationship with citizens will you have then? How will you help shape that now?
  • 72. Three things to remember: 1) Change the process 2) Build the architecture 3) Understand your relevance
  • 73. Citizenscape a product by Public-i Citizenscape a product by Public-i | Presented to Client x Thank you for your time …… and more importantly….what do you think??? [email_address] Curiouscatherine.wordpress.com www.public-i.info Presented by Catherine Howe, Chief Executive Public-i
  • 74. Don’t ask people to come to your space Citizenscape a product by Public-i http://askbristol.wordpress.com/
  • 75. Coventry: Doing Facebook really well Citizenscape a product by Public-i http://www.facebook.com/Coventry.West.Midlands
  • 76. CovJam 29 March 2011 http://www-935.ibm.com/services/uk/bcs/pdf/Covjam_SEO_PDF.pdf
  • 77. Twitter Gritter 29 March 2011 http://danslee.wordpress.com/2010/01/01/twitter-gritter-case-study-gritting-and-social-media/
  • 78. YouChoose?? 29 March 2011 http://youchoose.yougov.com/centralgov
  • 79. Your Freedom 29 March 2011 http://webarchive.nationalarchives.gov.uk/20100823122417/http://yourfreedom.hmg.gov.uk/ Did we really crowdsource the Freedom bill?
  • 80. Open 29 March 2011 http://www.walsall.gov.uk/walsall24.htm
  • 81. Identity Matters Even if it is malleable online 29 March 2011