The document discusses the transformation of public services through digital engagement and innovative practices, emphasizing the importance of collaboration and co-design between government and citizens. It highlights the shift towards a more inclusive and participatory model of governance that leverages technology for improved public service delivery and citizen empowerment. Key themes include the need for organizational change, transparency, and the role of social innovation in enhancing public value.

1. www.flickr.com/photos/dancoulter

2. Digital engagement Communication Engagement Digital democracy Public service transformation Service co-design Change management Cross-organisational collaboration Social innovation incubation Idea generation Project co-design and support Future Gov does

3. this is not about technology (well, not only)

4. A means to an end Making organisational change happen – and stick The world is not short of change theory But do we have theory fit for public services 2.0 purpose? How to open up government to the positive effects of the networked world while mitigating the risks? Managed transition or disruptive innovation?

5. building blocks for #localgov innovation open social democratic collaborative inclusive networked

6. fix the system eGov 2.0 More efficient and effective government ‘as is’ create a new one WeGov People powered public services redefining the role of government the big debate or

7. Democratic Gov

8. Leadership 2.0 Collaborative Action oriented Permission to experiment Public value over public bodies Intrapreneurs and entrepreneurs

9. old skool leadership done in a new skool way

10. Transparent Gov "It's about cutting waste; it's about driving improvement and accountability in public services; and it's about boosting the economy by enabling entrepreneurs to use public data to create new applications. "Above all, it is about a shift of power from the state and a fundamental trust in the ability of people to work together to transform our society.” Francis Maude, UK Cabinet Office Minister

11. power of public information

12. Making city government easy to access and easy understand

13. wiki Gov

14. ideas for everywhere – why not?

15. Reach Out and Engage Right

17. k now your (online) communities

18. - it’ s big news

19. Gov 2.0 for a new kind of public services

20. making Gov2.0 meaningful http://safeguarding2point0.com

21. p rototype app SMITH LIVES WITH MOTHER & FATHER (MARRIED) 2 SISTERS 1 BROTHER ICS CASE NOTES TRENDING TOPICS Height & weight (NHS) School attendance - + CASE STATUS CASE ACTIVITY I can no longer stand P.Diddy's motivational "lotta work to do! let's go people!" Tweeting. He's like a contestant on The Apprentice. # Missed appointment # Upset # Nutrition concerns # Uncle # Older friends 1 day ago JOHN SMITH’S TWITTER STREAM ICS CASE NOTES TAG CLOUD HOME | ICS | VISIT THE AUTHORITY INTRANET Feeling really fed-up 2day. Haven’t seen my son in 5 days and now I’m beyond caring. Brat. 1 day ago JOHN SMITH’S FACEBOOK STATUS # Missed appointment # Upset # Nutrition concerns # Uncle # Older friends Bruises father 6 Mo 3 Mo Now ...I noticed the bruises were starting to fade.. Case Notes, PCT, Local Area. 12/04/10. read more Special consideration should be given to the sensitive nature of the content. Context should be provided for ambiguous or emotive phrases, one way of doing this is showing snippets in roll-overs.

22. stimulating public services 2.0

23. DIY Gov

24. collective action for civic outcomes “ The web has dramatically reduced the cost of collective action” – Clay Shirky Examples - Ushahidi (developed in Kenya) now being applied in Western context to organise community response to snowmageddon, clearing bus stops of snow - Open street map rapid response to emergency in Haiti

25. Worlds come together - social enterprises doing deals with major UK government depts - mutual benefit or or life world being co-opted by systems world? - can social innovation thrive without the support of government? + +

26. Worlds collide - a delicate relationship for the state to work with the innovators - system often ill equipped to manage such relationships with networked organisations - can result in clumsy or anti-innovative practice by government the case of MyPolice - MyPolice.org – successful emergent innovation playing a useful intermediary role for the state - MyPolice.org.uk – the state knowingly adopts names and a web address more usually associated with the ‘life world’ to mimic and seek to increase trust and engagement with the system +

27. new ways of managing change: social innovation

28. Simpl isn’t just about cash – people and organizations have much to offer in kind Office space Users to test ideas Staff time Contacts and connections

29. Inclusive Gov “ Cities have the capability of providing something for everybody, only because, and only when, they are created by everybody" Jane Jacobs

30. how BIG is your society?

31. connecting citizens Accessibility as key to widen out now Access to public services 2.0 uneven based on a variety of factors

32. new technology new opportunity

34. Social Gov : enabling social mixing and creativity

35. support places for collaboration and change - the importance of social space for innovators inside and outside of government to work together - learning behaviours and new forms of leadership - creating a safe space to share, learn and collaborate

36. LocalBySocial.Net

37. Carrie Bishop http://wearefuturegov.com http://twitter.com/carriebish