Presentation delivered by Carrie Bishop of FutureGov at Local by Social: South West Edition. Delivered at Council House, Bristol City Council, on Friday 28th January 2011. For further information on Local by Social please visit http://localbysocial.net/

1. www.flickr.com/photos/dancoulter

3. this is not about technology (well, not only)

6. fix the system eGov 2.0 More efficient and effective government ‘as is’ create a new one WeGov People powered public services redefining the role of government the big debate or

7. Democratic Gov

8. Leadership 2.0 Collaborative Action oriented Permission to experiment Public value over public bodies Intrapreneurs and entrepreneurs

9. old skool leadership done in a new skool way

11. power of public information

12. Making city government easy to access and easy understand

13. wiki Gov

14. ideas for everywhere – why not?

15. Reach Out and Engage Right

17. k now your (online) communities

18. - it’ s big news

19. Gov 2.0 for a new kind of public services

20. making Gov2.0 meaningful http://safeguarding2point0.com

21. p rototype app SMITH LIVES WITH MOTHER & FATHER (MARRIED) 2 SISTERS 1 BROTHER ICS CASE NOTES TRENDING TOPICS Height & weight (NHS) School attendance - + CASE STATUS CASE ACTIVITY I can no longer stand P.Diddy's motivational "lotta work to do! let's go people!" Tweeting. He's like a contestant on The Apprentice. # Missed appointment # Upset # Nutrition concerns # Uncle # Older friends 1 day ago JOHN SMITH’S TWITTER STREAM ICS CASE NOTES TAG CLOUD HOME | ICS | VISIT THE AUTHORITY INTRANET Feeling really fed-up 2day. Haven’t seen my son in 5 days and now I’m beyond caring. Brat. 1 day ago JOHN SMITH’S FACEBOOK STATUS # Missed appointment # Upset # Nutrition concerns # Uncle # Older friends Bruises father 6 Mo 3 Mo Now ...I noticed the bruises were starting to fade.. Case Notes, PCT, Local Area. 12/04/10. read more Special consideration should be given to the sensitive nature of the content. Context should be provided for ambiguous or emotive phrases, one way of doing this is showing snippets in roll-overs.

22. stimulating public services 2.0

23. DIY Gov

24. collective action for civic outcomes “ The web has dramatically reduced the cost of collective action” – Clay Shirky Examples - Ushahidi (developed in Kenya) now being applied in Western context to organise community response to snowmageddon, clearing bus stops of snow - Open street map rapid response to emergency in Haiti

25. Worlds come together - social enterprises doing deals with major UK government depts - mutual benefit or or life world being co-opted by systems world? - can social innovation thrive without the support of government? + +

26. Worlds collide - a delicate relationship for the state to work with the innovators - system often ill equipped to manage such relationships with networked organisations - can result in clumsy or anti-innovative practice by government the case of MyPolice - MyPolice.org – successful emergent innovation playing a useful intermediary role for the state - MyPolice.org.uk – the state knowingly adopts names and a web address more usually associated with the ‘life world’ to mimic and seek to increase trust and engagement with the system +

27. new ways of managing change: social innovation

29. Inclusive Gov “ Cities have the capability of providing something for everybody, only because, and only when, they are created by everybody" Jane Jacobs

30. how BIG is your society?

31. connecting citizens Accessibility as key to widen out now Access to public services 2.0 uneven based on a variety of factors

32. new technology new opportunity

34. Social Gov : enabling social mixing and creativity

35. support places for collaboration and change - the importance of social space for innovators inside and outside of government to work together - learning behaviours and new forms of leadership - creating a safe space to share, learn and collaborate

36. LocalBySocial.Net

37. Carrie Bishop http://wearefuturegov.com http://twitter.com/carriebish