This document outlines the agenda for a two-day workshop on software quality assurance (SQA). The workshop will cover basic SQA concepts, introducing quality into an organization, best practices for quality assurance procedures, policies and artifacts, measuring results using metrics, and moving to continual improvement. It will provide an overview of topics related to SQA and industry best practices. Attendees will learn basic quality concepts, steps to achieve quality objectives, and how to implement quality assurance and control standards and processes.

1. SOFTWARE ENGINEERING PROCESS MODELS
SOFTWARE DEVELOPMENT PROCESS MODEL
CHANGE MANAGEMENT
COST OF QUALITY
QUALITY IS FREE
SOFTWARE TESTING LIFE CYCLE
QUALITY CONCEPTS
REDUCE RE-WORK
TWO DAY WORKSHOP
Total Quality Management (TQM)
Quality Program Concepts

2. Understanding Basic Concepts of Quality
• Basic Definitions
• Background Concepts
• Objectives of SQA
• Elements of SQA
Step-wise Guide to Introduce Quality in an Organization
• Getting the Buy-in from Stakeholders
• Laying down the Foundations (Setting Goals and Objectives)
• How to place QA department within your Organization
• Chalking out your Software Quality Program
Starting your Quality Program Implementation
• Aligning your Software Quality Program with your Process
Model
• Creating a Standard Operating Procedure using Best
Practices
• Introducing Software Configuration Management
Implementing Quality Assurance - Standardizing your QA
Process
• Implementing Quality Assurance through Process (ISO,
CMMI)
Implementing Quality Control – Validation & Verification
• Quality Control through Reviews / Inspections
• Quality Control through Testing
Measure the Results using Metrics – Moving to Continual
Improvement
• Software Quality Metrics
• How measurements leads to Improvement
COURSE CONTENTS
A quick starter for Organizations and
SQA professionals to gear up for the
Quality Assurance challenges in the
Software Industry.
It offers overview of entire spectrum of
topics relating to SQA and
provides the Best Practices of the
software Industry.
Learning Objectives
-Understand basic concepts of Quality
-How to introduce Quality in an Organization
-Understand the steps to achieve Quality
objectives
-Best Practices of Industry for Quality
Assurance procedure,
Policies and Artifacts for Quality Assurance)
-Measuring the Results using Metrics

3. Mr. Muhammad Abid Munif Khan has an overall industry experience of around 10 years working in reputed
multinational software organizations. He is BS (CS) from Karachi University and MS from NUCES-FAST.
Having worked in ISO 9001-2008 certified organizations, he has good exposure to Quality Standards and Processes
and implementing these standards and processes within any Software Development Life Cycle. His excellent
understanding of SDLC and the key areas where SQA's involvement is necessary has enabled him to successfully
lead SQA teams in handling complex projects in very challenging and fast paced environments.
Hi is currently working at Contour Software as Senior SQA Analyst and Test Automation Lead. Prior to that he has
worked at 360training.com, Knowledge Management Inc and TradeLinks. Since 2010, he has also joined PAF-KIET
as a Visiting Faculty member with the aim of bridging the gap between the Industry and Academia. Currently he
teaches “Software Quality Assurance” and “Requirements Engineering” for MS Level students. Mr. Abid has also
conducted a short course on “Software Quality Assurance” at Sir Syed University of Engineering and Technology.
Apart from this, he is also a frequent Guest Speaker at various Institutions giving sessions on:
o Software Quality Assurance
o Test Automation
o Agile Process Introduction / Implementation
Date: 17-18 May 2014
Duration: 2 full day
Timing: 9:30am to 5:30pm
Course Fee: Rs. 18000/-
Venue: Regent Plaza, Karachi
Discounts:
Early Bird: 10%
Group Discount: 15%
(On 3 or more nominations)
Get Registered:
Fizah Ali
trainings@oisol.com
Training Coordinator 0345-8249321
OISOL Pvt Limited 021-34388402-3
Karachi: 255-C, Block 6, PECHS Society,
Sh-e-Faisal.
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