This document discusses software quality assurance (SQA). SQA encompasses the entire software development lifecycle, including requirements, design, coding, reviews, integration, and testing. It aims to define and monitor the software engineering process. Benefits of SQA include ensuring development and maintenance follow plans, reviews and testing are conducted, and processes are redefined if needed. Effective SQA requires familiarity with development methodologies, quality standards like ISO 9001 and CMMI, and basic quality principles. An SQA plan outlines tasks, standards, reviews, audits, problem reporting and more. Quality processes involve inputs, outputs, and following a plan-do-check-act cycle. Common process frameworks are ISO 9001,