Edge presentation cmm_final CMMI CSTE CSQA
The document provides an overview of quality assurance and software engineering concepts, including key certifications like CSTE and CSQA, and the Capability Maturity Model (CMM). It outlines significant quality management principles, practices, and stages of maturity within processes, emphasizing continuous improvement and effective process management. Additionally, it discusses the organizational commitment and skill development necessary for implementing these quality frameworks successfully.
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Edge presentation cmm_final CMMI CSTE CSQA
- 1. Introduction to CSTE, CSQA,CMM By: Ahmed ElAskalany, CSTE ,CSQA, PMP, CQIA, ITIL https://www.facebook.com/EdgeC onsultancyInc E-mail: EdgeConsultancyInc@Gmail.com
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- 3. QAI’s Strategic ApproachTo Improving Quality In A Changing World Identify Improvement Opportunities IT Lessons Learned Standardize And Distribute Put Into Practice Start
- 4. The QAI Implementation Approach Customer NeedDriver Results Goal Methods Human Resources Quality Assurance Quality Control Supplier Product Development Product Delivery IT Management Measurement Customer Satisfaction -products -services -implemented Growth Satisfaction Retention Strategy Vision Planning Progress Baselining Forecasting Retention
- 5. Generally Accepted Quality Models •ISO •SEICMM •MALCOLM BALDRIGE
- 6. Critical Success Factors •CommittedManagement •Skilled Staff •Effective Processes •Continuous Improvement
- 7. Quality Skill Emphasis •PreventiveSkills - Certified Software Quality Analyst (CSQA) •Detective Skills - Certified Software Test Engineer (CSTE)
- 8. CSQA Knowledge Domains 1.Quality Principles 3. Quality Models and Quality Assessment 5. Quality Assurance 7. Define, Build, Implement and Improve Work Processes 2. Software Development, Acquisition and Operation 4. Quality Management and Leadership 6. Quality Control Practices 8. Quantitative Methods
- 9. CSTE Knowledge Domains 1.Communication 2. Professional Development 3. Quality Principles and Concepts 4. Methods for Software Development and Maintenance 5. Testing Principles and Concepts 6. V and V Methods 7. Test Management, Standards and Environment 8. Risk Analysis 9. Test Tactics 10. Planning Process 11. Test Design 12. Performing Tests 13. Defect Tracking and Management 14. Quantitative Measurement 15. Test Reporting 16. Improving the Test Process
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- 11. The Software EngineeringInstitute’s Capability Maturity Model OPTIMIZING MANAGED DEFINED REPEATABLE INITIAL Disciplined Process Standard Disciplined Process Predictable Process Continuous Improvement
- 12. Dependent on people Drivenby schedule Motivated by politics Manage capabilities Focus on end user Stabilize processes Manage innovation Partnership Learn continually Use processes Predefine deliverables Teach skills Manage by fact Predict results Optimize processes Discipline emphasized Competency emphasized Measurement emphasized Business emphasized The Five Cultures Manage People Manage Process Manage Competency Optimize Capability Business Innovation
- 13. Operational Definition ofthe CMM • Commitment to perform • Ability to perform • Activities performed • Measurement and analysis • Verifying implementation
- 14. Ingredients For Success Patience Management Commitment Staff Commitment Realistic Goalsand Objectives Understanding of the CMM Objectives
- 15. Level 1 • Ad-hoc,chaotic • Unstable, political environment • Schedules, budgets, and deliverables are unpredictable • Reactionary • Code and fix
- 16. Level 2 • Projectmanagement processes in place to track, cost, schedule, and functionality • Process discipline is in place to repeat earlier successes • Standards are defined and followed • Realistic project commitments
- 17. GOALS • Requirements arecontrolled to establish a baseline. • Plans, products and activities are kept consistent with requirements. COMMITMENT • The organization follows a written policy for managing requirements. ABILITY • Members of the engineering group are trained to perform requirements management activities. MEASUREMENT/ANALYSIS • Measurements are made to determine the status of requirements management. VERIFYING/ANALYSIS • The activities for managing requirements are reviewed with senior management on a periodic basis.
- 18. Level 3 • Managementand engineering integration into a standard software process • All projects use the standard software process • A group is responsible for the organization’s software processes
- 19. Level 4 • Processesare measured and operate within measurable limits. • Detailed measures of the software process and product are collected. • The organization sets quantitative quality goals for processes and products.
- 20. Level 5 • Continuousimprovement • Innovative • Root cause analysis
- 21. Key Process Areasby Maturity Level Software Configuration Management Software Quality Assurance Software Subcontract Management Software Project Tracking and Oversight Software Project Planning Requirements Management Peer Reviews Intergroup Coordination Software Product Engineering Integrated Software Management Training Program Organization Process Definition Organization Process Focus Software Quality Management Quantitative Quality management Process Change Management Technology Change Management Defect Prevention Level 2 Repeatable Level 3 Defined Level 4 Managed Level 5 Optimized
- 22. The CMM DoesNot: • Imply a particular life cycle • Imply a specific software technology • Espouse particular roles or organization structure • Tell you “how” to satisfy the model objectives
- 23. The Software EngineeringInstitute’s People Capability Maturity Model OPTIMIZING MANAGED DEFINED REPEATABLE INITIAL Disciplined Process Competencies Quantitative Management Continuous Improvement
- 24. Key Process Areasby Maturity Level Compensation Training Performance Management Staffing Work Environment Participatory Culture Career Development Competency Based Practices Competency Development Staff Planning Knowledge and Skills Analysis Organization Performance Alignment Organizational Competency Mgt. Quantitative People Management Team Based Practices Team Building Mentoring People Management Innovation Continuous People Improvement Coaching Personal Competency Development Level 2 Repeatable Level 3 Defined Level 4 Managed Level 5 Optimized
- 25. Q&A Linked In -Ahmed El-Askalany, CSTE, CSQA, PMP, CQIA, ITIL | LinkedIn https://www.facebook.com/EdgeConsultancyInc E-mail: EdgeConsultancyInc@Gmail.com