The document discusses conceptual business services (CBS), an approach for building a business service portfolio that achieves business interoperability. It proposes that CBSs provide a common language between business and technical domains by defining functions at a high level of abstraction. CBSs are organized into a portfolio and specified using a meta-model to ensure alignment with business strategy and reference models. Examples of CBS specifications using UML diagrams are also presented.

1. Conceptual Business Service: An Architectural Approach for Building a Business Service Portfolio Alan Frye - the Head of Enterprise Integration Strategy, Planning and Architecture, Office of the CTO at ANZ Banking Group Ben Clohesy - Principal Consultant SystemicLogic Australian Computer Society - Service Oriented Computing - Special Interest Group 28 th October 2008 9 June 2009 Page:

3. How long are we going to continue just cobbling packages together? Every organisation has the systems it deserves

5. Destructive Feedback Loop

7. EAI to Achieve Technical Interoperability Enterprise Application Integration (EAI) approaches solved the technical inefficiencies of point-to-point system connectivity by providing greater levels of technical interoperability

12. A MODEL DRIVEN APPROACH

18. CONCEPTUAL BUSINESS SERVICES

26. Helps realise SOA principles These principles as per Sprott [3]

27. AN APPROACH TO SPECIFYING A CBS

31. CBS Item and corresponding UML artefact A sample of UML artefacts and CBS items CBS Item UML Artefact Conceptual Business Service Class Stereotyped as «CBS» Operation Operation in a Class Domain Package Portfolio Package Responsibility Requirement Service Information Model Class Diagram Message Information Model Class Diagram

32. Anatomy of a Conceptual Business Service

33. Example CBS specification

34. Example of operation detail

36. Example Sequence Diagram Using CBS's

37. Example Service Information Model for a CBS

38. Example request message information model

40. Questions!